
The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)

I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)

The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)

The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)

I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)

The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)

Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and welcoming environment.
Combining expert care with outstanding facilities, Amberley Hall offers residents the support they need while encouraging independence, choice, and a fulfilling lifestyle. The dedicated care and nursing teams deliver personalised care tailored to each resident’s individual needs, creating a community where...
Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and welcoming environment.
Combining expert care with outstanding facilities, Amberley Hall offers residents the support they need while encouraging independence, choice, and a fulfilling lifestyle. The dedicated care and nursing teams deliver personalised care tailored to each resident’s individual needs, creating a community where people feel valued, respected, and empowered to live well.
Residents enjoy beautifully designed living spaces, landscaped gardens, and inviting patio terraces, providing comfortable surroundings for relaxation and socialising. Freshly prepared home-cooked meals are created using seasonal ingredients, while a varied lifestyle and wellbeing programme offers opportunities for residents to stay active, pursue interests, and enjoy meaningful experiences with family, friends, and the wider community.
Amberley Hall’s impressive facilities are designed to enhance everyday life. Residents can enjoy visits to the professional hair salon, relax in the tranquil Namaste Quiet Lounge, or watch their favourite films in the state-of-the-art cinema. The vibrant community café sits at the heart of the home, providing a welcoming space for residents and visitors to connect and spend quality time together.
As a leading nursing and dementia care home in King’s Lynn, Amberley Hall is committed to delivering the highest standards of care, comfort, and wellbeing. Prospective residents and their families are warmly invited to visit the home, meet the dedicated team, and experience first-hand the exceptional care, welcoming atmosphere, and outstanding facilities that make Amberley Hall a trusted choice in Norfolk.
Care Provided by Amberley Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 106 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Amberley Hall Care Home to confirm what's included and get a personalised quote:
Weekly care fees at Amberley Hall are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,300 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.
The price(s) shown are provided by the care home. Contact Amberley Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Athena Care Homes (UK) Ltd
- Private Owned
Person in charge
- Flavia Hansell (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (106)
- Single Rooms with ensuite Wet Room (45)
Visiting
- Please feel free to visit Amberley Hall at any time - the door is always open! Visitors are more than welcome to come along to the Lifestyles Programme of activities at Amberley Hall and join loved ones as they participate too.
Parking
- Standard and Disabled car parking spaces are available at the front and rear of the home.
Amberley Hall Care Home Reviews (170)
Amberley Hall Care Home has a Review Score of 9.6 (9.621) out of 10, based on 50 reviews in the last 2 years.
Over all time Amberley Hall Care Home has 170 reviews.
On returning to pick him up, it was a joy to see how well he looked. There was an obvious good relationship with all the staff and it was clear he had been well looked after. Will definitely be returning when a spell...
On returning to pick him up, it was a joy to see how well he looked. There was an obvious good relationship with all the staff and it was clear he had been well looked after. Will definitely be returning when a spell of respite is needed again as it's comforting to know he is happy and safe at Amberley.
Thank you for your lovely review. It is always so wonderful for our team to hear our success stories. We look forward to having your client stay with us again soon.
Following a crisis with Mum's living arrangements and after viewing other options I found the Amberley Team. Chaos turned quickly into the calm, honest, and professional support we needed to move to the next stage. The home is bright and clean with tea and biscuits on top to ease the nerves. The...
Following a crisis with Mum's living arrangements and after viewing other options I found the Amberley Team. Chaos turned quickly into the calm, honest, and professional support we needed to move to the next stage. The home is bright and clean with tea and biscuits on top to ease the nerves. The dreaded 'moving in' day was handled wonderfully and facilitated by the trust Mum quickly developed in the home manager who is a truly exceptional person. One of the hardest decisions I have ever made was made as easy as it can be by the Amberley Team. Thank you!
Thank you for your review, Amberley are always striving to be the best support that our residents and relatives need. We are very pleased to hear that we could have been a help at this time and will continue to help every step of the way.
My husband can't see very much at all and his hearing is very poor without his hearing aids. When visiting him I noticed one hearing aid was sticking out so I removed it and saw that it was in the wrong ear and I think the tubes had been adjusted to make it fit so I tried to put them in the right...
My husband can't see very much at all and his hearing is very poor without his hearing aids. When visiting him I noticed one hearing aid was sticking out so I removed it and saw that it was in the wrong ear and I think the tubes had been adjusted to make it fit so I tried to put them in the right ears but couldn't do it so we left them out. To begin with, I thought he wasn't being taken to the dining room because it was easier not to, but I understand now that it was because he didn't want to go and wanted to stay in his room. He was therefore not very happy and was glad to come home.
We are sorry to hear that not every part of your husband's experience went to plan. We take on board your comments and will work together with our team to provide a better outcome going forward.
Although my Mum's dementia means she no longer knows who I am, I still enjoy my visits to her when I can get to Amberley Hall. I live in Devon and rely on being able to telephone to see how she is. Although I don't speak to Mum (she doesn't really enjoy telephone calls), the staff are always very...
Although my Mum's dementia means she no longer knows who I am, I still enjoy my visits to her when I can get to Amberley Hall. I live in Devon and rely on being able to telephone to see how she is. Although I don't speak to Mum (she doesn't really enjoy telephone calls), the staff are always very kind and helpful and bring me up to date on Mum's general health and activities so I continue to feel involved in her life.
Dearest relative, the care team at Amberley really understand the importance of good communication and that feelings matter the most. It is an honour to take good care of your mother and we are delighted that you enjoy your visits. Kindest regards, Amberley Hall.
In March when the COVID restrictions were being eased slightly we saw Mum in the reception/coffee lounge area of Amberley for a change (still wearing masks etc). This is a nice bright area where we could have coffee, tea, and cold drinks whilst chatting to Mum, and the change of scenery made for a...
In March when the COVID restrictions were being eased slightly we saw Mum in the reception/coffee lounge area of Amberley for a change (still wearing masks etc). This is a nice bright area where we could have coffee, tea, and cold drinks whilst chatting to Mum, and the change of scenery made for a very relaxed and enjoyable time. Mum has been in Amberley since October 2020. In that time she has had a few ups and downs but the staff have been absolutely brilliant and have always looked after her well and kept me updated. I call the home regularly and the staff are always happy to talk to me about the things Mum has been up to and if she needs any toiletries or anything else. I know she is in very capable hands and I can’t praise the staff enough for making her so happy and always smiling even though she doesn’t remember them from one hour to the next as she has Alzheimer’s. Keep up the wonderful work.
Thank you for your wonderful review, our team at Amberley love hearing the difference we can make to our residents' lives and the experiences their relatives have. We are very grateful for your support. Kind regards.
On entering to visit the staff are very helpful. His care has been excellent, my son is very happy, and treated with care and dignity. Would really recommend Amberley Hall.
On entering to visit the staff are very helpful. His care has been excellent, my son is very happy, and treated with care and dignity. Would really recommend Amberley Hall.
Thank you for your kind review. It is our pleasure to make sure all our visitors are made welcome and our residents happy. Positive feedback means the world to our team. Kind regards.
Staff are very friendly and caring. The room is comfortable. Everybody feels like family. It is nice to be able to get out into the gardens.
Staff are very friendly and caring. The room is comfortable. Everybody feels like family. It is nice to be able to get out into the gardens.
Thank you for your review. It is very important to us at Amberley Hall that our residents and visitors feel welcome and at home with us. It has been especially lovely to enjoy the gardens together as of late. Kind regards.
As soon as we walked through the door we felt welcome, very clean, very high standard of care. The rooms are lovely and the staff are amazing.
As soon as we walked through the door we felt welcome, very clean, very high standard of care. The rooms are lovely and the staff are amazing.
Thank you for your lovely review. It is always wonderful hear about the good experiences our residents and visitors have had at our home. We will pass on your kind words to our team, thank you again. Kind regards.
After five weeks in hospital, I was sent to Amberley Hall for rehabilitation. The staff were very good and got me back on my feet again and walking and able to manage stairs.
After five weeks in hospital, I was sent to Amberley Hall for rehabilitation. The staff were very good and got me back on my feet again and walking and able to manage stairs.
We would like to take this opportunity to wish you a full and successful recovery, it was a pleasure and honour to support you. Carry on knitting! Kindest regards.
Friendly, welcoming staff. Clean and well-presented home. Seems a nice place to be.
Friendly, welcoming staff. Clean and well-presented home. Seems a nice place to be.
Thank you for your review, we really appreciate it when our visitors take the time to let us know how we are doing. We look forward to seeing you at Amberley Hall again soon. Kind regards.
Have found the staff very cooperative, understanding and as his son, I feel very pleased he is in good hands. Keep up the good work.
Have found the staff very cooperative, understanding and as his son, I feel very pleased he is in good hands. Keep up the good work.
Thank you for your lovely comments, hearing positive feedback from our relatives and visitors is always a highlight for us at Amberley. Kind regards.
Very good service, well looked after.
Very good service, well looked after.
It is always an honour to support residents and their families here at Amberley Hall and to have met your caring, loving family and worked in partnership with them to enable you to achieve your rehabilitation goal and return home is what makes it all the more rewarding. The team at Amberley Hall wish you and your family only the best for the future.
I know that our friend is very happy here. Feels safe and has a good relationship with staff. He feels cared for well, enjoys the food and accommodation. He looks very well and looked after.
I know that our friend is very happy here. Feels safe and has a good relationship with staff. He feels cared for well, enjoys the food and accommodation. He looks very well and looked after.
Thank you for your kind review, it's wonderful to hear how happy your friend is with us at Amberley Hall.
First experience was very good.
First experience was very good.
Thank you for sharing your review with us, we are happy to hear you have had a good experience at Amberley Hall.
My friend is happy here. He says the staff are excellent. When I visit they are always pleasant and helpful.
My friend is happy here. He says the staff are excellent. When I visit they are always pleasant and helpful.
Thank you for your wonderful review, it is fantastic to hear from our residents about their experiences at Amberley Hall.
I feel like the staff are excellent and caring. The food is good. The accommodation is good.
I feel like the staff are excellent and caring. The food is good. The accommodation is good.
Thank you for taking the time to review us. We are very happy to hear you are pleased with our services at Amberley Hall.
My Dad has lived at Amberley Hall for 2 years 7 months and is very happy there. Staff are very friendly and very helpful. Kept informed of any changes. Overall would recommend this care home. If my Dad is happy then I am happy.
My Dad has lived at Amberley Hall for 2 years 7 months and is very happy there. Staff are very friendly and very helpful. Kept informed of any changes. Overall would recommend this care home. If my Dad is happy then I am happy.
Thank you for your lovely review, it has been our pleasure to have your dad with us. We appreciate you taking the time to give us such wonderful feedback.
Very pleased with the care and treatment observed. The communal areas are always clean and smell nice. Likewise, the room is always clean, never smelly and very spacious, very comfortable.
Very pleased with the care and treatment observed. The communal areas are always clean and smell nice. Likewise, the room is always clean, never smelly and very spacious, very comfortable.
Thank you for taking the time to review Amberley Hall, we are very grateful for your kind words about our home.
My stay of two weeks was absolutely fantastic, the care staff, all of them, were so kind and attentive. They could not do enough for you. I had regular visits from physios, O/Ts and nurses. Meds were just class and plenty of them. Could not fault this establishment in any way. Thank you.
My stay of two weeks was absolutely fantastic, the care staff, all of them, were so kind and attentive. They could not do enough for you. I had regular visits from physios, O/Ts and nurses. Meds were just class and plenty of them. Could not fault this establishment in any way. Thank you.
Thank you for your wonderful review; we are so pleased you enjoyed your stay at Amberley Hall. It was our pleasure, and we wish you all the best in the future.
My husband used the establishment for rehab in his later years and I was pleased to see the standards have been kept up since my friend was admitted.
My husband used the establishment for rehab in his later years and I was pleased to see the standards have been kept up since my friend was admitted.
Thank you Christine for your lovely review, we are so pleased to have received your comments. Many thanks, Jenny Boulton.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (47) & Events (3)
- 09 Nov 2026
What a lovely day we've had celebrating Diwali here at Amberley Hall! We were delighted to have Devi share with us the meaning behind Diwali and why this special celebration...
- 09 Nov 2026
Amberley Hall was filled with spooky fun, laughter and plenty of Halloween spirit! It was wonderful to see a full room, with everyone coming together, enjoying themselves and making the...
- 30 Oct 2026
We’re proud to share that Amberley Hall has been awarded an overall GOOD rating by the Care Quality Commission (CQC) following its recent unannounced inspection! We’re delighted that Amberley Hall...
- 23 Nov 2026Organiser: Amberley Hall Care Home
- 27 Nov 2026Organiser: Amberley Hall Care Home
- 10 Dec 2026Organiser: Amberley Hall Care Home
Awards / Recognitions (11)
- 24 Jan 2025Recipient: Athena Care Homes (UK) Ltd
- 01 Nov 2024Recipient: Athena Care Homes (UK) Ltd
- 29 Mar 2019Recipient: Athena Care Homes (UK) Ltd
Meet the Team (8)

Hello, my name is Flavia, and I am the Home Manager at Amberley Hall.
My journey in care began in housekeeping at Amberley Hall. Since then, I have...
Hello, my name is Flavia, and I am the Home Manager at Amberley Hall.
My journey in care began in housekeeping at Amberley Hall. Since then, I have been fortunate to progress through a variety of roles, including Care Assistant, Team Leader, Trainer, Residential Care Manager, and now Home Manager.
Every role has helped shape my passion for providing exceptional, person-centred care.I believe every resident deserves to feel valued, respected, and truly at home. Creating a warm, supportive, and enriching environment where residents can enjoy the highest quality of life is at the heart of everything I do.
I love spending time with our residents, getting to know them and supporting them to live fulfilling and meaningful lives. I am equally passionate about supporting and developing our wonderful team. By encouraging continuous learning and leading by example, I help ensure we provide the highest standards of residential and nursing care every day.
For me, Amberley Hall is much more than a care home — it is a family, and our residents will always be at the heart of everything I do.

Hello, my name is Arun, and I am the Deputy Manager here at Amberley Hall.
From an early age, I knew that caring for others was my true calling, and...
Hello, my name is Arun, and I am the Deputy Manager here at Amberley Hall.
From an early age, I knew that caring for others was my true calling, and supporting people to live with dignity, comfort, and respect has always been my greatest motivation. I obtained my BSc in General Nursing in India, specialising in Intensive Care Nursing, which helped develop my strong clinical knowledge and skills in delivering high-quality care.
In 2021, I moved to the UK to further my career and worked as a Lead Nurse and Peripatetic Deputy Manager for one of the country’s largest care providers, specialising in elderly residential, dementia, and nursing care. This experience allowed me to broaden my leadership skills while continuing to focus on delivering compassionate and person-centred care.
I strongly believe that dignity, kindness, and empathy are the foundations of excellent care, and as Deputy Manager here at Amberley Hall I am incredibly proud to support and mentor such a dedicated team! Every single one of us is committed and driven to ensure that all residents at our home receive outstanding care every single day and always.

Hello, my name is Panchami, and I am the Administration Manager here at Amberley Hall.
I have a Master's in Construction Management and joined...
Hello, my name is Panchami, and I am the Administration Manager here at Amberley Hall.
I have a Master's in Construction Management and joined Athena in 2024 after many years working in Education as an Assistant Professor at Mar Baselios College of Engineering and Technology, India.
I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.
I truly care about what our residents, their families and friends and providing exemplary customer service is something I believe in and always strive to achieve.
Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed here in our home.
If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you and assisting you at Amberley Hall very soon!

My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for...
My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for supporting families through the important journey of finding the right care home for their loved ones. I work across our two King’s Lynn homes – Amberley Hall and Goodwins Hall – and I’m committed to offering guidance, reassurance, and a warm welcome every step of the way.

Hello, my name is Eduardo, and I am the Head Chef here at Amberley Hall, having joined the team nearly 10 years ago.
I have over 12 years of...
Hello, my name is Eduardo, and I am the Head Chef here at Amberley Hall, having joined the team nearly 10 years ago.
I have over 12 years of experience as a Chef, and seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours.
Our Hospitality Team at Amberley Hall is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.
It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Amberley Hall their home!

Hello, my name is Juliet, and I am the Head Housekeeper here at the home, having joined the team at Amberley Hall in 2014.
Through years of...
Hello, my name is Juliet, and I am the Head Housekeeper here at the home, having joined the team at Amberley Hall in 2014.
Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.
Nothing drives me more than making a real difference every day to the lives of those we support here at Amberley Hall.

Hello, my name is Jamie, and I am the Head of Maintenance here at Amberley Hall.
My background is in Construction Management, in which I hold a...
Hello, my name is Jamie, and I am the Head of Maintenance here at Amberley Hall.
My background is in Construction Management, in which I hold a Master’s degree. I also have 25 years of experience managing a large local chemical company. Throughout my career, I have developed a strong commitment to maintaining high standards and creating safe, welcoming environments.
Nothing makes me happier than supporting our residents and helping to ensure that our home is inviting, comfortable, and safe for residents, their visitors, and my colleagues.
I am committed to maintaining Amberley Hall to the highest standards and continually striving for excellence in everything we do for those who have chosen to make Amberley Hall their home.

Hello, my name is Shylene, and I am the Community Lead of the Regency Community here at Amberley Hall.
My journey in care began as a Care...
Hello, my name is Shylene, and I am the Community Lead of the Regency Community here at Amberley Hall.
My journey in care began as a Care Assistant, progressing to Care Team Leader, and now Community Lead. I am currently starting my Level 4 NVQ in Adult and Social Care with Athena and aspire to become a nurse in the future.
I am passionate about my role and dedicated to making a positive difference in the lives of our residents and delivering outstanding care and support at all times! Bringing happiness, dignity and learning more about our amazing residents at Amberley Hall is what drives me every day!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amberley Hall Care Home to verify any information. View our terms and conditions. Amberley Hall Care Home has an Enhanced Service -what an Enhanced Service includes.