Amberley Hall Care Home

Food was good.

The carers have hearts of gold and will do anything for my stepdad. They are always there when he needs something.

The room is comfortable and the food really excellent. 16 days of varied menus and tasty meals, got me back on my feet.

During my stay, I have been extremely well looked after. The staff day and night have been great. Visitors have been welcomed, my two sets of grandchildren loved their visit.

Mum really enjoyed her meals, and I must say they looked very appetising! Before Mum had her respite care she was very reluctant to go, however, she is now looking forward to her return visit - what better recommendation could you have!

Overall, the care and treatment afforded to my husband were first class. The care home has a friendly and very comfortable atmosphere. Food and hospitality exceptional. The entertainment laid on for the residents is also first class including a cinema and entertainers with a lively personality.

My father was at Amberley Hall Care Home for respite while my mum had an operation but the operation was cancelled due to hospital pressures but my dad stayed in for his two weeks as he has early stages of vascular dementia. He was cared for so lovely and he enjoyed the company of staff and other residents. The home is spotless and has a great manager and great staff.

My mother in law died on the 3rd February. Her care had been wonderful and the consideration to her next of kin in the week leading up to her death was very supportive. Mum had been at Amberley for 3 years and all the staff had shown high levels of care and concern and gave mum dignity in her last years. Everyone from the receptionist to the nurses and management should be congratulated on a well-run care home.

We have been very happy with the care and nursing mum received at Amberley Hall. All staff very supportive of our dear mum.

Dad was transferred to Amberley Hall from hospital. He had many issues and many medical problems. After an initial, very distressing 'settling in', he quietened down and although there were still moments due to his behaviour and claustrophobia, these became less frequent.

The staff and management team treated him respectuflly and always had time to talk. He passed away peacefully after a six week stay.

The staff work so hard to keep the home clean and residents comfortable. The food is always fresh home cooked and healthy, and his clothes are always washed dried and back in his wardrobe by the next day. It is hard to put your parents in a home but I can honestly say although there were a few teething problems at first, that I am now so happy that he is here safe and well looked after. The cafe is a lovely touch and we use it every day.

I am very pleased with all the care that my wife received at Amberley Hall Kings Lynn and would not hesitate to tell every one of your excellent service you provide. Everyone was so professional.

Amberley Hall care home is in a very quiet location. It is very well equipped and efficiently run by hard working staff who are friendly and caring. I stayed for a two-week respite break following surgery to remove a cancerous growth. If my cancer is found to be malignant requiring a course of chemotherapy I would certainly stay again at Amberley Hall.

I arrived at Amberley Hall Care Home with two broken wrists and not able to do anything for myself. The staff were absolutely wonderful. Their help, kindness and consideration were something I shall always be grateful for at a very difficult time for me. Their attitude to my frustration was to help me get over it and laugh again! I think they saved my sanity.

It is not anything you want to do, putting a dear husband into a nursing home, most upsetting, but I feel very comfortable leaving him at the home knowing he is being well looked after at all times.

I had major surgery for cancer so went there for respite. They need more staff as they take a long time to answer the bell. One good thing is that the food is good and you have the option to have in it your room or the main dining room. I chose the dining room as I enjoyed the company.

Amberley Hall Care Home offers a home from home environment. It is exceptionally maintained. Residents are cared for in a dignified and friendly manner.

My mother has been a resident for just over 18 months. Her health has greatly improved as well as her weight. She enjoys most activities and has been Queen of Karaoke sing alongs, a side to mum I knew nothing else.

Mum is really happy and settled. The staff have nurtured both her any myself in the transition to Amberley Hall. If any concerns, they are addressed immediately - not as though anything major is a concern. I cannot recommend Amberley Hall, its staff and management highly enough.

I would recommend Amberley Hall without hesitation. I am so grateful to the staff here for the professional care, guidance and unstinting support they have offered both me and my mother throughout her physical and mental decline over the past 18 months. It is a huge relief to know she is in safe hands, being looked after by kind, friendly, polite, diligent and unerringly patient people. The carers are consistently aware of how my mother is doing each day, very much cater for her idiosyncrasies and always find time (in no doubt a busy day) to discuss any concerns or issues I may choose to raise.

I simply don't know how I would have coped without them.

Not an easy one, but the continuity of staff is vital - able to respond proactively where issues arise. "Know your client".

The carers are very hard working and attentive towards all residents. Constant care and support is issued to a very high standard with family members being made very welcome. I witness the standard of the food on a weekly basis, it is a very high-quality menu with a range of options available. Cleanliness is very important at Amberley Hall, therefore, cleaners attend to all rooms on a daily basis, leaving all rooms cleaned to a very high standard. Although only three topics have been mentioned my experience has allowed me to witness all areas and I believe that Amberley Hall takes care and pride with all aspects.