
The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)

I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)

The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)

The staff team provide excellent care and attention to residents.Jo R(Stepdaughter of Resident/Service User)

I could not wish for a better place like home from home. Love this place and the staff.Jane B(Wife of Resident/Service User)

The carers go above and beyond to understand and provide the best for residents.D I(Wife of Resident/Service User)

Amberley Hall is an award-winning, purpose-built care home in King’s Lynn, Norfolk, providing exceptional Residential Care, Dementia Care, Nursing Care, and short-term Respite Care in a modern and welcoming environment.
Combining expert care with outstanding facilities, Amberley Hall offers residents the support they need while encouraging independence, choice, and a fulfilling lifestyle. The dedicated care and nursing teams deliver personalised care tailored to each resident’s individual needs, creating a community where...
Care Provided by Amberley Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 106 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly care fees at Amberley Hall are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,300 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.
The price(s) shown are provided by the care home. Contact Amberley Hall Care Home for full pricing details and T&Cs.
Contact Amberley Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Athena Care Homes (UK) Ltd
- Private Owned
Person in charge
- Blessy Masilanani (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (106)
- Single Rooms with ensuite Wet Room (45)
Visiting
- Please feel free to visit Amberley Hall at any time - the door is always open! Visitors more than welcome to come along to the Lifestyles Programme of activities at Amberley Hall and join loved ones as they participate too.
Parking
- Standard and Disabled car parking spaces are available at the front and rear of the home.
Amberley Hall Care Home Reviews (165)
Amberley Hall Care Home has a Review Score of 9.6 (9.604) out of 10, based on 49 reviews in the last 2 years.
Over all time Amberley Hall Care Home has 165 reviews.
Overall, the care and treatment afforded to my husband were first class. The care home has a friendly and very comfortable atmosphere. Food and hospitality exceptional. The entertainment laid on for the residents is also first class including a cinema and entertainers with a lively personality.
My father was at Amberley Hall Care Home for respite while my mum had an operation but the operation was cancelled due to hospital pressures but my dad stayed in for his two weeks as he has early stages of vascular dementia. He was cared for so lovely and he enjoyed the company of staff and other residents. The home is spotless and has a great manager and great staff.
My mother in law died on the 3rd February. Her care had been wonderful and the consideration to her next of kin in the week leading up to her death was very supportive. Mum had been at Amberley for 3 years and all the staff had shown high levels of care and concern and gave mum dignity in her last years. Everyone from the receptionist to the nurses and management should be congratulated on a well-run care home.
We have been very happy with the care and nursing mum received at Amberley Hall. All staff very supportive of our dear mum.
Dad was transferred to Amberley Hall from hospital. He had many issues and many medical problems. After an initial, very distressing 'settling in', he quietened down and although there were still moments due to his behaviour and claustrophobia, these became less frequent.
The staff and management team treated him respectuflly and always had time to talk. He passed away peacefully after a six week stay.
The staff work so hard to keep the home clean and residents comfortable. The food is always fresh home cooked and healthy, and his clothes are always washed dried and back in his wardrobe by the next day. It is hard to put your parents in a home but I can honestly say although there were a few teething problems at first, that I am now so happy that he is here safe and well looked after. The cafe is a lovely touch and we use it every day.
I am very pleased with all the care that my wife received at Amberley Hall Kings Lynn and would not hesitate to tell every one of your excellent service you provide. Everyone was so professional.
Amberley Hall care home is in a very quiet location. It is very well equipped and efficiently run by hard working staff who are friendly and caring. I stayed for a two-week respite break following surgery to remove a cancerous growth. If my cancer is found to be malignant requiring a course of chemotherapy I would certainly stay again at Amberley Hall.
I arrived at Amberley Hall Care Home with two broken wrists and not able to do anything for myself. The staff were absolutely wonderful. Their help, kindness and consideration were something I shall always be grateful for at a very difficult time for me. Their attitude to my frustration was to help me get over it and laugh again! I think they saved my sanity.
With regards to my husband, the care and dedication cannot be faulted.
If my husband is experiencing any problems they are with him immediately and if I need to get any staff members to him they are with him straight away with no delays, they are so kind.
It is not anything you want to do, putting a dear husband into a nursing home, most upsetting, but I feel very comfortable leaving him at the home knowing he is being well looked after at all times.
I had major surgery for cancer so went there for respite. They need more staff as they take a long time to answer the bell. One good thing is that the food is good and you have the option to have in it your room or the main dining room. I chose the dining room as I enjoyed the company.
Amberley Hall Care Home offers a home from home environment. It is exceptionally maintained. Residents are cared for in a dignified and friendly manner.
My mother has been a resident for just over 18 months. Her health has greatly improved as well as her weight. She enjoys most activities and has been Queen of Karaoke sing alongs, a side to mum I knew nothing else.
Mum is really happy and settled. The staff have nurtured both her any myself in the transition to Amberley Hall. If any concerns, they are addressed immediately - not as though anything major is a concern. I cannot recommend Amberley Hall, its staff and management highly enough.
I would recommend Amberley Hall without hesitation. I am so grateful to the staff here for the professional care, guidance and unstinting support they have offered both me and my mother throughout her physical and mental decline over the past 18 months. It is a huge relief to know she is in safe hands, being looked after by kind, friendly, polite, diligent and unerringly patient people. The carers are consistently aware of how my mother is doing each day, very much cater for her idiosyncrasies and always find time (in no doubt a busy day) to discuss any concerns or issues I may choose to raise.
I simply don't know how I would have coped without them.
Minor issues are; Clothing is not put away, toiletries run down (who replaces them when family is not around)??
Some missing items not reported to family.
Outer excursions seemed to have stopped?
Not an easy one, but the continuity of staff is vital - able to respond proactively where issues arise. "Know your client".
The carers are very hard working and attentive towards all residents. Constant care and support is issued to a very high standard with family members being made very welcome. I witness the standard of the food on a weekly basis, it is a very high-quality menu with a range of options available. Cleanliness is very important at Amberley Hall, therefore, cleaners attend to all rooms on a daily basis, leaving all rooms cleaned to a very high standard. Although only three topics have been mentioned my experience has allowed me to witness all areas and I believe that Amberley Hall takes care and pride with all aspects.
My mother has vascular dementia. I cannot describe how since becoming a resident at Amberley, her quality of life has improved. The staff go out of their way to stimulate her physically and mentally. That includes all the staff, from managers to the domestics.
Both my mum and I were cared for, understood and made as comfortable as possible for mum's remaining days. I'm only sorry it wasn't for the period of time it could have been, if the hospital had behaved better. Thank you all, for everything you did for us.
Very spacious and well-equipped room, always very clean. The care the staff show is incredible and genuinely care about the patients. Made my father's last days the best they could.
My dad was admitted late one evening in early February as he was in the final stage of terminal cancer and needed more medical care than we could give at home. He was well looked after up until his sad death a few days later. One nurse, in particular, was fantastic with him and they built up a great rapport and she cared about us as well and was a great support to us.
My dad only stayed in Amberley Hall for one night as he was put in there from hospital for end of life care. It was a lovely peaceful environment and he was treated with dignity and respect at all times. The staff were lovely and friendly and you could have tea and coffee when you wanted to. I feel that my dad felt comfortable enough to let go in Amberley Hall and died very peacefully in the end. I'm glad he passed away in there and not in hospital.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (35) & Events (2)
- 16 Jul 2026
Yesterday, we celebrated Bastille Day with a lovely afternoon exploring the sights, culture and history of France through our Armchair Travels session, followed by a delicious selection of French pastries...
- 24 Jun 2026
Yesterday was a truly special evening at Amberley Hall! We had the pleasure of hosting the 12th King's Lynn Scouts, who enjoyed tea and got creative making painting wishing stones...
- 15 May 2026
Enjoy a beautiful day at Amberley Hall! Why not embrace the sunshine and spend some time gardening outside? There’s nothing quite like working in the garden with the sun shining...
- 27 Aug 2026Organiser: Amberley Hall Care Home
- 02 Sep 2026Organiser: Amberley Hall Care Home
Awards / Recognitions (11)
- 24 Jan 2025Recipient: Athena Care Homes (UK) Ltd
- 01 Nov 2024Recipient: Athena Care Homes (UK) Ltd
- 29 Mar 2019Recipient: Athena Care Homes (UK) Ltd
Meet the Team (8)

Hello, my name is Blessy, and I am the Home Manager here at Amberley Hall.
From a very young age, I knew I wanted to help others, and that passion naturally led me into a career in healthcare. I began my nursing journey over 20 years ago at the highly respected Dr M.G. R. Medical University, Tamil Nadu, India. During this time, I specialised in Haematology and Operative Surgery within a multi-specialist hospital. One of my proudest achievements after obtaining my BSc in Nursing was progressing to Senior Lead Matron and becoming a course tutor for General Nursing.
I continued to build on my knowledge and experience by completing my MSc Mental Health Nursing, and once in the U.K, I went on to work as Clinical Lead and Deputy Manager at a well-regarded care home in Dulwich - further strengthening my commitment to delivering outstanding, person-centred care before moving to King's Lynn in the beautiful county of Norfolk.
Providing exemplary care is at the very heart of everything our team at Amberley Hall does. Nothing matters more to me than ensuring that every resident who makes Amberley Hall their home, or joins us for a short-term respite stay, receives the highest quality of care, dignity, and respect always.
I fully understand the trust that residents and their families place in us when they choose Amberley Hall, and I take this responsibility very seriously. It is a true privilege to get to know our residents and their families and friends, listen to their life stories, and share meaningful moments while creating happy memories in a warm and supportive environment.
If there is ever anything I can do to help, please do not hesitate to get in touch. My door is always open, my team and I will always do our very best to support you, and I look forward to welcoming you to Amberley Hall very soon!

Hello, my name is Arun, and I am the Deputy Manager here at Amberley Hall.
From an early age, I knew that caring for others was my true calling, and supporting people to live with dignity, comfort, and respect has always been my greatest motivation. I obtained my BSc in General Nursing in India, specialising in Intensive Care Nursing, which helped develop my strong clinical knowledge and skills in delivering high-quality care.
In 2021, I moved to the UK to further my career and worked as a Lead Nurse and Peripatetic Deputy Manager for one of the country’s largest care providers, specialising in elderly residential, dementia, and nursing care. This experience allowed me to broaden my leadership skills while continuing to focus on delivering compassionate and person-centred care.
I strongly believe that dignity, kindness, and empathy are the foundations of excellent care, and as Deputy Manager here at Amberley Hall I am incredibly proud to support and mentor such a dedicated team! Every single one of us is committed and driven to ensure that all residents at our home receive outstanding care every single day and always.

Hello, my name is Panchami, and I am the Administration Manager here at Amberley Hall.
I have a Master's in Construction Management and joined Athena in 2024 after many years working in Education as an Assistant Professor at Mar Baselios College of Engineering and Technology, India.
I am here to assist and provide answers to any contractual questions, in addition to accounting and financial services at home.
I truly care about what our residents, their families and friends and providing exemplary customer service is something I believe in and always strive to achieve.
Everyone has a story to tell, and nothing gives me more pleasure than ensuring that our residents, their families, community friends and staff are all fully supported and welcomed here in our home.
If there is anything that I can do to help, please do not hesitate to ask or call, and I look forward to meeting you and assisting you at Amberley Hall very soon!

My name is Mari, and I joined Athena Care Homes in February 2024. I bring over 14 years of experience in the care sector, with a deep passion for supporting families through the important journey of finding the right care home for their loved ones. I work across our two King’s Lynn homes – Amberley Hall and Goodwins Hall – and I’m committed to offering guidance, reassurance, and a warm welcome every step of the way.

Hello, my name is Eduardo, and I am the Head Chef here at Amberley Hall, having joined the team nearly 10 years ago.
I have over 12 years of experience as a Chef, and seeing our residents enjoy the dishes that the team and I create makes me very happy. It is a pleasure to get to know them, and their families, and learn all about their favourite dishes and flavours.
Our Hospitality Team at Amberley Hall is committed to providing seasonal home-cooked dishes offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites.
It is vital that we always get feedback, continuously deliver the highest quality of food and meet the nutritional requirements of every single resident who chooses to make Amberley Hall their home!

Hello, my name is Juliet, and I am the Head Housekeeper here at the home, having joined the team at Amberley Hall in 2014.
Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents here at the home.
Nothing drives me more than making a real difference every day to the lives of those we support here at Amberley Hall.

Hello, my name is Jamie, and I am the Head of Maintenance here at Amberley Hall.
My background is in Construction Management, in which I hold a Master’s degree. I also have 25 years of experience managing a large local chemical company. Throughout my career, I have developed a strong commitment to maintaining high standards and creating safe, welcoming environments.
Nothing makes me happier than supporting our residents and helping to ensure that our home is inviting, comfortable, and safe for residents, their visitors, and my colleagues.
I am committed to maintaining Amberley Hall to the highest standards and continually striving for excellence in everything we do for those who have chosen to make Amberley Hall their home.

Hello, my name is Shylene, and I am the Community Lead of the Regency Community here at Amberley Hall.
My journey in care began as a Care Assistant, progressing to Care Team Leader, and now Community Lead. I am currently starting my Level 4 NVQ in Adult and Social Care with Athena and aspire to become a nurse in the future.
I am passionate about my role and dedicated to making a positive difference in the lives of our residents and delivering outstanding care and support at all times! Bringing happiness, dignity and learning more about our amazing residents at Amberley Hall is what drives me every day!
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