Submit a Review for Queen's Court
2 Downing Close, Bottisham, Cambridge, CB25 9DD
View full details of Queen's CourtLatest Reviews for Queen's Court
12 January 2026
The care for my mum is very good. My is a difficult person to deal with but she is always treated with care and respect. The management is very good and the senior staff. The care staff are always cheerful and treat my mum with care. I am kept informed of any problems with my mum.
09 January 2026
Kind friendly staff. Very attentive. Care home is always immaculate very happy knowing my mother is catered for. Mother has dementia and the staff are very patient with her. I'm glad that she is in this home.
08 January 2026
My Uncle appears to be mostly happy and content at Queens Court which is most important. He can be anxious when his dementia causes confusion carers appear to be aware and supportive. A recent incident with a different resident who became aggressive towards my Uncle was dealt with swiftly and
professionally. Staff are open to communicate with me which has been very important. There are several excellent carers in the dementia area of the home where my Uncle lives.
22 September 2025
Queen's Court is an exceptional care home and all the staff are very kind and caring. My mother has been a resident for 15 years and we have never once had cause to complain. In the earlier days she joined in with the many activities provided, but even now as her care becomes more challenging, she
is treated with the utmost patience and dignity. Thank you to all the wonderful staff.
15 September 2025
My mum is very happy in the home , the staff are lovely and always very willing , The refurbishment of the home is very good making it very homely , the activities are good when I went in the other day they were having a singalong session , which mum had enjoyed
15 September 2025
My dad has been living at Queen's Court for a few months now and he has really settled in well. From the start, the staff have been kind, patient, and welcoming, which made a huge difference to him (and to us as a family).
He feels comfortable and safe, and we've noticed a real improvement in his
mood since moving here. The team always take the time to chat with him, encourage him to join in with activities, and make sure his needs are met with care and respect.
It's reassuring to know that he is in such good hands, and we couldn't be happier with the level of support he receives. We're very grateful to everyone at Queen's Court for creating such a positive environment.
15 September 2025
My mother has lived at Queens Court now for over 2 years and is never on her own and feels safe and very well cared for. Staff are so kind and caring and as a family we are very grateful for the care that they provide for mum. I am always kept updated as things happen and can't really ask for
anything better.
15 September 2025
Dad has been a resident at Queens Court for a short while now.
We are so thankful for all the help and assistance we needed at the time of those first few days.
You have a wonderful team at Queens Court, their hard work and dedication is so appreciated by us as a family and more importantly to
Dad. The new furnishings are nice and welcoming, love the curtains too.
15 September 2025
Generally very good. It's clean, carers are lovely, atmosphere very warm and friendly, but recently there has been a problem with the provision of food. Menus are issued, but the food provided isn't what is on them. One evening all that was offered was a toasted tea cake! I know they have had
difficulty employing a new chef and I'm sure everyone is doing their best to cover the position, but nutrition is an important factor in maintaining good health and this should be a priority.
15 September 2025
I have absolute confidence in the quality of care provided by and the professionalism of the staff at Queen's Court. The atmosphere is always calm, friendly and positive and I feel the carers know my mother and her needs intimately, always respecting her dignity. A couple of the carers in particular
always go above and beyond and Mum has developed a close bond with them, which palpably enhances her quality of life.
I am kept informed of any changes in my mother's condition and the overall level of communication is very good. I also appreciate the fact that I can visit at any time and can take Mum out for the day without any fuss.
Overall, the carers at Queen's Court have given me peace of mind - I know that Mum is in the best place and in the best hands.
15 September 2025
Words fail me in my admiration for all the staff at Queens Court. My mother has been looked after by them for over six years during which her Alzheimers has taken full hold. But this isn't a care home that does the minimum for someone who lives in a different world. The team exudes love and
compassion for her and the other residents. Mum is so well cared for, is kept safe, and is treated with the utmost dignity. Despite mum not knowing who I am or where she is, she is happy, healthy and loved. And that is entirely attributable to the Queens Court team at every level and in every role. They are my heroes.
25 March 2025
I am most impressed by the safe atmosphere and gentle care shown by staff towards residents. I see my mother's anxiety soothed and her dignity respected at all times. Her room is clean, comfortable and attractive and the communal areas are also pleasant and well serviced. Thank you for providing
such an excellent place for her to live.
27 November 2024
I think the staff have a really caring attitude to residents.
16 October 2024
I have given Queen's Court excellent on all counts - they are undergoing extensive renovations - hence 'good' for rooms at the moment. My mother is very well cared for - she is 104 years old - poor eyesight and hearing and memory problems. The activities have been hard to organise recently but she
usually attends the day centre sessions.
02 October 2024
My mother has been a resident in Queens Court since 2017 and we have had nothing but praise for the way she has been cared for since the day she arrived. She always seems happy when we go to see her and we know they take special care of dietary needs and pay great attention if there is any weight
loss.
24 September 2024
My mum has gone from strength to strength in Queens Court, she looks so well compared to how she was.
The care she receives is to a very good standard and I also have a great relationship with the carers which is excellent.
My mum is very fussy with her food and I feel the staff do go that extra
mile, to try and entice her to eat.
Overall we are very happy with Queens Court and my mum is very content there.
23 September 2024
Very caring staff genuinely have residents at heart.
Lovely neighbourly feel to Queens Court as everyone is very friendly and greets all who come in to visit etc.
Quality and consistency of food is a problem.
I have broached this issue many times with no resolution.
20 September 2024
My husband has been a resident at Queens Court, in Osborne, for over two years. In that time has slowly deteriorated due to Alzheimer's but the care and and attention he has received has been so reassuring to me and my family. We are always made welcome, whenever we go, and included in any
activities that are being held then. We celebrated our Diamond Wedding Anniversary this year and our daughter with the help of the staff and carers made it very special. The atmosphere is positive and caring with each of the residents being treated as individuals. The various social activities that are arranged for families to join in with their relatives are outstanding, Afternoon Teas, Valentine's Celebrations and joining residents for Christmas Lunch are much appreciated. Last, but not least all the staff are a joy and this makes visiting my husband so much easier knowing he is safe and sound.
20 September 2024
Staff are kind, friendly and caring and always seem to have time for the residents. There are lots of activities. The environment is homely and reassuring. If medical care is required, appropriate advice or treatment is sought promptly.
20 September 2024
My dad has been at Queens Court for over 2 years now. Can't fault Queens Court or the staff. The staff are consistent and long term which to us was a very good sign!
They constantly go above and beyond to support our family and Dad, helping us mark special family events. Going above and beyond
expectations.
There is such a family feel with events and visits welcome to all.
We are comforted that Dad is in excellent hands in a resident-centred home.
Full marks from us!
Latest Reviews for Queen's Court
12 January 2026
The care for my mum is very good. My is a difficult person to deal with but she is always treated with care and respect. The management is very good and the senior staff. The care staff are always cheerful and treat my mum with care. I am kept informed of any problems with my mum.
09 January 2026
Kind friendly staff. Very attentive. Care home is always immaculate very happy knowing my mother is catered for. Mother has dementia and the staff are very patient with her. I'm glad that she is in this home.
08 January 2026
My Uncle appears to be mostly happy and content at Queens Court which is most important. He can be anxious when his dementia causes confusion carers appear to be aware and supportive. A recent incident with a different resident who became aggressive towards my Uncle was dealt with swiftly and
professionally. Staff are open to communicate with me which has been very important. There are several excellent carers in the dementia area of the home where my Uncle lives.
22 September 2025
Queen's Court is an exceptional care home and all the staff are very kind and caring. My mother has been a resident for 15 years and we have never once had cause to complain. In the earlier days she joined in with the many activities provided, but even now as her care becomes more challenging, she
is treated with the utmost patience and dignity. Thank you to all the wonderful staff.
15 September 2025
My mum is very happy in the home , the staff are lovely and always very willing , The refurbishment of the home is very good making it very homely , the activities are good when I went in the other day they were having a singalong session , which mum had enjoyed
15 September 2025
My dad has been living at Queen's Court for a few months now and he has really settled in well. From the start, the staff have been kind, patient, and welcoming, which made a huge difference to him (and to us as a family).
He feels comfortable and safe, and we've noticed a real improvement in his
mood since moving here. The team always take the time to chat with him, encourage him to join in with activities, and make sure his needs are met with care and respect.
It's reassuring to know that he is in such good hands, and we couldn't be happier with the level of support he receives. We're very grateful to everyone at Queen's Court for creating such a positive environment.
15 September 2025
My mother has lived at Queens Court now for over 2 years and is never on her own and feels safe and very well cared for. Staff are so kind and caring and as a family we are very grateful for the care that they provide for mum. I am always kept updated as things happen and can't really ask for
anything better.
15 September 2025
Dad has been a resident at Queens Court for a short while now.
We are so thankful for all the help and assistance we needed at the time of those first few days.
You have a wonderful team at Queens Court, their hard work and dedication is so appreciated by us as a family and more importantly to
Dad. The new furnishings are nice and welcoming, love the curtains too.
15 September 2025
Generally very good. It's clean, carers are lovely, atmosphere very warm and friendly, but recently there has been a problem with the provision of food. Menus are issued, but the food provided isn't what is on them. One evening all that was offered was a toasted tea cake! I know they have had
difficulty employing a new chef and I'm sure everyone is doing their best to cover the position, but nutrition is an important factor in maintaining good health and this should be a priority.
15 September 2025
I have absolute confidence in the quality of care provided by and the professionalism of the staff at Queen's Court. The atmosphere is always calm, friendly and positive and I feel the carers know my mother and her needs intimately, always respecting her dignity. A couple of the carers in particular
always go above and beyond and Mum has developed a close bond with them, which palpably enhances her quality of life.
I am kept informed of any changes in my mother's condition and the overall level of communication is very good. I also appreciate the fact that I can visit at any time and can take Mum out for the day without any fuss.
Overall, the carers at Queen's Court have given me peace of mind - I know that Mum is in the best place and in the best hands.
15 September 2025
Words fail me in my admiration for all the staff at Queens Court. My mother has been looked after by them for over six years during which her Alzheimers has taken full hold. But this isn't a care home that does the minimum for someone who lives in a different world. The team exudes love and
compassion for her and the other residents. Mum is so well cared for, is kept safe, and is treated with the utmost dignity. Despite mum not knowing who I am or where she is, she is happy, healthy and loved. And that is entirely attributable to the Queens Court team at every level and in every role. They are my heroes.
25 March 2025
I am most impressed by the safe atmosphere and gentle care shown by staff towards residents. I see my mother's anxiety soothed and her dignity respected at all times. Her room is clean, comfortable and attractive and the communal areas are also pleasant and well serviced. Thank you for providing
such an excellent place for her to live.
27 November 2024
I think the staff have a really caring attitude to residents.
16 October 2024
I have given Queen's Court excellent on all counts - they are undergoing extensive renovations - hence 'good' for rooms at the moment. My mother is very well cared for - she is 104 years old - poor eyesight and hearing and memory problems. The activities have been hard to organise recently but she
usually attends the day centre sessions.
02 October 2024
My mother has been a resident in Queens Court since 2017 and we have had nothing but praise for the way she has been cared for since the day she arrived. She always seems happy when we go to see her and we know they take special care of dietary needs and pay great attention if there is any weight
loss.
24 September 2024
My mum has gone from strength to strength in Queens Court, she looks so well compared to how she was.
The care she receives is to a very good standard and I also have a great relationship with the carers which is excellent.
My mum is very fussy with her food and I feel the staff do go that extra
mile, to try and entice her to eat.
Overall we are very happy with Queens Court and my mum is very content there.
23 September 2024
Very caring staff genuinely have residents at heart.
Lovely neighbourly feel to Queens Court as everyone is very friendly and greets all who come in to visit etc.
Quality and consistency of food is a problem.
I have broached this issue many times with no resolution.
20 September 2024
My husband has been a resident at Queens Court, in Osborne, for over two years. In that time has slowly deteriorated due to Alzheimer's but the care and and attention he has received has been so reassuring to me and my family. We are always made welcome, whenever we go, and included in any
activities that are being held then. We celebrated our Diamond Wedding Anniversary this year and our daughter with the help of the staff and carers made it very special. The atmosphere is positive and caring with each of the residents being treated as individuals. The various social activities that are arranged for families to join in with their relatives are outstanding, Afternoon Teas, Valentine's Celebrations and joining residents for Christmas Lunch are much appreciated. Last, but not least all the staff are a joy and this makes visiting my husband so much easier knowing he is safe and sound.
20 September 2024
Staff are kind, friendly and caring and always seem to have time for the residents. There are lots of activities. The environment is homely and reassuring. If medical care is required, appropriate advice or treatment is sought promptly.
20 September 2024
My dad has been at Queens Court for over 2 years now. Can't fault Queens Court or the staff. The staff are consistent and long term which to us was a very good sign!
They constantly go above and beyond to support our family and Dad, helping us mark special family events. Going above and beyond
expectations.
There is such a family feel with events and visits welcome to all.
We are comforted that Dad is in excellent hands in a resident-centred home.
Full marks from us!