Submit a Review for Philia Lodge Rest Home
113-115 Eastfield Road, Peterborough, PE1 4AU
View full details of Philia Lodge Rest HomeLatest Reviews for Philia Lodge Rest Home
23 January 2026
High turnover of staff affecting continuity of care.
More information sharing regarding procedures and policies of the home , knowing what to expect,
Such as signing -in , parking arrangements, forms of communication with contact details, and care plan agreed.
More contribution for family
members to contribute to care needs of relative, review meetings and
Regular updates of any changes in care plan.
Names of staff involved in relatives care being provided.
Having consistent standards of communication with resident , staff and family and care, including
Person - centred approach.
Proactive for improving comfort and quality of life rather than reactive, taking into account residents physical, mental , emotional and cultural needs, interests and preferences.
Encouraging good health choices with diet and enabling eating.
Having skills to manage residents changing moods , behaviour and mental health.
14 January 2026
It was my mothers 93rd birthday yesterday and the staff made my Mother's Day very special, I always fine the staff to be very compassionate, patient and helpful. They put in a special effort for the holidays decorating the home to make it special for all the residence
13 March 2025
I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all family members feel welcome. Amazing team who all feel like part of the family. Thank you x
07 August 2024
I am very happy with the care my mother receives at Philia Lodge. It has a very homely feel and all the staff are caring, friendly and very professional.
10 April 2024
Always so welcoming - a pleasure to visit and spend time with my mum in such a warm and caring environment. All the staff are always working extremely hard to ensure all residents receive the greatest care and attention. Thank you for all that you do.
10 April 2024
My dad is getting on a lot better now it seems, talking a lot more now and eating well. Which is all good, thanks!
10 April 2024
Visiting Mum, new staff met for the first time. Very happy with the care for Mum.
10 April 2024
The new staff are really good, listen to concerns from the family, come to resident as soon as needed.
26 February 2024
Staff are excellent with Mum, especially managing her mood swings. The recent renovations have made a great improvement both to the general areas and Mum's room.
The social media site is invaluable to see what happens during the week, I love to see Mum's smile when she's doing activities.
23 February 2024
After having one grandmother in Philia, it felt right to our family to see if my other grandmother could gain a place here.
It's been almost a year since Nan moved here and the care is amazing. Nan is happy, healthy and more importantly, very well looked after. Philia feels like an extension to our
family!
14 February 2024
Philia Lodge has been a home for my father-in-law. He is content and very happy here. Philia Lodge are amazing and the staff work hard to provide amazing care for everyone.
They are in constant contact regarding all elements of care.
30 January 2024
My father has been at Philia Lodge since July 2023. In that time, I have been extremely impressed by the standard of care provided to him. The staff at Philia Lodge are exceptional. All staff, from the management to the carers and the domestic staff are personable, attentive, caring and thoughtful.
They are, without doubt, the main assets of this establishment, and I have no concerns regarding my father's welfare and general care.
In addition, the home is undergoing major decoration and refurbishment, including the replacement of all resident's bedroom furniture. These improvements have greatly improved the environment for the residents and demonstrate the level of care provided.
To conclude, I have been extremely impressed with the level of care provided to my father. I have nothing but praise for the staff, and absolutely no concerns for the future care of my father.
06 July 2022
Our mother has been with the care home now since approximately September last year and I highly recommend the home to anyone thinking of finding a home for their loved one. Nothing is too much trouble. The staff are excellent and are always there to help and to give advice when ever you need them.
And I would like to take the time to thank them all for everything that they do. You always get a straight answer to any questions you ask.
23 February 2022
Everyone has always looked after me and my mother very well. Although it has been very difficult over the past few months with Covid etc. But we have always been informed and allowed to visit. A big thank you to everyone.
16 March 2021
We are three sisters who had the unenviable decision of putting our Mum in a care home. We decided that Philia Lodge would be the most suitable, and how glad we were that we chose this home! The manager and her team of wonderful staff made Mum's stay like a home from home. Mum was treated with love,
care and dignity, and when covid made visits very difficult, the staff filled in for us showing Mum so much love and affection. We would never hesitate in recommending this care home as it truly is in our opinion the best care home by far!
16 January 2020
The whole experience has been lovely. This is a truly caring place. The staff are lovely and nothing is too much trouble. I'd recommend Philia Lodge to everyone.
14 January 2020
My mum has been in Philia for 4 years and over that period of time, I have nothing but praise for the staff and leadership of the home. Mum has been on end of life care at least 4 times and every time, the care and support she has been given has meant she had continued to live and enjoy a limited
quality of life. Mum is always clean and well fed and her skin integrity is good.
19 September 2019
Always welcomed into the home with teas or coffee. The staff always happy manager always helpful and happy. Very clean never any nasty smells. My cousin was happy to be there.
27 August 2019
Philia has been a godsend for my darling mother. The staff are excellent, very caring and welcoming. My mother has advanced dementia, a very heartbreaking illness. I visit regularly and I am welcomed and provided with detailed information from the staff. I receive phone calls from supervisors for
any incidents and when asked, good updates are provided to my questions. They are busy, but very caring staff. They have my utmost respect bless them. What a wonderful job they do. A cuppa tea is not great lol. Probably used to making for the residents.
25 March 2019
This is a good care home and staff work well with residents. Difficult to comment any further without longer observation. It sometimes appears that residents could benefit from more interaction, rather than being in front of the TV. However, without being present throughout the day, it could just
appear this way. Activities do take place, but possibly with increased funds/staff, it could be more frequent.
Latest Reviews for Philia Lodge Rest Home
23 January 2026
High turnover of staff affecting continuity of care.
More information sharing regarding procedures and policies of the home , knowing what to expect,
Such as signing -in , parking arrangements, forms of communication with contact details, and care plan agreed.
More contribution for family
members to contribute to care needs of relative, review meetings and
Regular updates of any changes in care plan.
Names of staff involved in relatives care being provided.
Having consistent standards of communication with resident , staff and family and care, including
Person - centred approach.
Proactive for improving comfort and quality of life rather than reactive, taking into account residents physical, mental , emotional and cultural needs, interests and preferences.
Encouraging good health choices with diet and enabling eating.
Having skills to manage residents changing moods , behaviour and mental health.
14 January 2026
It was my mothers 93rd birthday yesterday and the staff made my Mother's Day very special, I always fine the staff to be very compassionate, patient and helpful. They put in a special effort for the holidays decorating the home to make it special for all the residence
13 March 2025
I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all family members feel welcome. Amazing team who all feel like part of the family. Thank you x
07 August 2024
I am very happy with the care my mother receives at Philia Lodge. It has a very homely feel and all the staff are caring, friendly and very professional.
10 April 2024
Always so welcoming - a pleasure to visit and spend time with my mum in such a warm and caring environment. All the staff are always working extremely hard to ensure all residents receive the greatest care and attention. Thank you for all that you do.
10 April 2024
My dad is getting on a lot better now it seems, talking a lot more now and eating well. Which is all good, thanks!
10 April 2024
Visiting Mum, new staff met for the first time. Very happy with the care for Mum.
10 April 2024
The new staff are really good, listen to concerns from the family, come to resident as soon as needed.
26 February 2024
Staff are excellent with Mum, especially managing her mood swings. The recent renovations have made a great improvement both to the general areas and Mum's room.
The social media site is invaluable to see what happens during the week, I love to see Mum's smile when she's doing activities.
23 February 2024
After having one grandmother in Philia, it felt right to our family to see if my other grandmother could gain a place here.
It's been almost a year since Nan moved here and the care is amazing. Nan is happy, healthy and more importantly, very well looked after. Philia feels like an extension to our
family!
14 February 2024
Philia Lodge has been a home for my father-in-law. He is content and very happy here. Philia Lodge are amazing and the staff work hard to provide amazing care for everyone.
They are in constant contact regarding all elements of care.
30 January 2024
My father has been at Philia Lodge since July 2023. In that time, I have been extremely impressed by the standard of care provided to him. The staff at Philia Lodge are exceptional. All staff, from the management to the carers and the domestic staff are personable, attentive, caring and thoughtful.
They are, without doubt, the main assets of this establishment, and I have no concerns regarding my father's welfare and general care.
In addition, the home is undergoing major decoration and refurbishment, including the replacement of all resident's bedroom furniture. These improvements have greatly improved the environment for the residents and demonstrate the level of care provided.
To conclude, I have been extremely impressed with the level of care provided to my father. I have nothing but praise for the staff, and absolutely no concerns for the future care of my father.
06 July 2022
Our mother has been with the care home now since approximately September last year and I highly recommend the home to anyone thinking of finding a home for their loved one. Nothing is too much trouble. The staff are excellent and are always there to help and to give advice when ever you need them.
And I would like to take the time to thank them all for everything that they do. You always get a straight answer to any questions you ask.
23 February 2022
Everyone has always looked after me and my mother very well. Although it has been very difficult over the past few months with Covid etc. But we have always been informed and allowed to visit. A big thank you to everyone.
16 March 2021
We are three sisters who had the unenviable decision of putting our Mum in a care home. We decided that Philia Lodge would be the most suitable, and how glad we were that we chose this home! The manager and her team of wonderful staff made Mum's stay like a home from home. Mum was treated with love,
care and dignity, and when covid made visits very difficult, the staff filled in for us showing Mum so much love and affection. We would never hesitate in recommending this care home as it truly is in our opinion the best care home by far!
16 January 2020
The whole experience has been lovely. This is a truly caring place. The staff are lovely and nothing is too much trouble. I'd recommend Philia Lodge to everyone.
14 January 2020
My mum has been in Philia for 4 years and over that period of time, I have nothing but praise for the staff and leadership of the home. Mum has been on end of life care at least 4 times and every time, the care and support she has been given has meant she had continued to live and enjoy a limited
quality of life. Mum is always clean and well fed and her skin integrity is good.
19 September 2019
Always welcomed into the home with teas or coffee. The staff always happy manager always helpful and happy. Very clean never any nasty smells. My cousin was happy to be there.
27 August 2019
Philia has been a godsend for my darling mother. The staff are excellent, very caring and welcoming. My mother has advanced dementia, a very heartbreaking illness. I visit regularly and I am welcomed and provided with detailed information from the staff. I receive phone calls from supervisors for
any incidents and when asked, good updates are provided to my questions. They are busy, but very caring staff. They have my utmost respect bless them. What a wonderful job they do. A cuppa tea is not great lol. Probably used to making for the residents.
25 March 2019
This is a good care home and staff work well with residents. Difficult to comment any further without longer observation. It sometimes appears that residents could benefit from more interaction, rather than being in front of the TV. However, without being present throughout the day, it could just
appear this way. Activities do take place, but possibly with increased funds/staff, it could be more frequent.