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Philia Lodge Rest Home

113-115 Eastfield Road, Peterborough, Cambridgeshire PE1 4AU
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Philia Lodge Rest Home, Peterborough
Philia Lodge Rest Home, Peterborough
Philia Lodge Rest Home, Peterborough

Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents.

The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same time as adhering to all modern care regulations, with long-term support for health, safety and nutrition.

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Care Provided by Philia Lodge Rest Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,000
Residential Dementia CareFrom £1,000From £1,000
The weekly fee includes care costs, living cost, all food and drinks, all laundry costs.

These fees do not include 1:1 escorts for appointments of activities into the community. They also do not include chiropodist or hairdresser appointment.

Contact Philia Lodge Rest Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heidi Seldon (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.

Parking

  • There is a private car park at the back of the property.

Philia Lodge Rest Home Reviews (43)

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7.9

Philia Lodge Rest Home has a Review Score of 7.9 (7.860) out of 10, based on 3 reviews in the last 2 years. Over all time Philia Lodge Rest Home has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from A D (Sister of Resident) published on 23 January 2026 Submitted via Website
Overall Experience
High turnover of staff affecting continuity of care.
More information sharing regarding procedures and policies of the home , knowing what to expect,
Such as signing -in , parking arrangements, forms of communication with contact details, and care plan agreed.
More contribution for family members to contribute to care needs of relative, review meetings and
Regular updates of any changes in care plan.
Names of staff involved in relatives care being provided.
Having consistent standards of communication with resident , staff and family and care, including
Person - centred approach.
Proactive for improving comfort and quality of life rather than reactive, taking into account residents physical, mental , emotional and cultural needs, interests and preferences.
Encouraging good health choices with diet and enabling eating.

Having skills to manage residents changing moods , behaviour and mental health.

Reply from Heidi Seldon, Manager at Philia Lodge Rest Home

Thank you for your feedback. Since the Registered Manager returned in May 2025, staff turnover has reduced, and we now have a stable, experienced team, which was commended in our CQC inspection on 16 July 2025. Parking is available at the rear of the home, though spaces depend on visitor numbers....  

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Review from Nicole Y (Daughter of Resident) published on 14 January 2026 Submitted via Website
Overall Experience

It was my mothers 93rd birthday yesterday and the staff made my Mother's Day very special, I always fine the staff to be very compassionate, patient and helpful. They put in a special effort for the holidays decorating the home to make it special for all the residence

Reply from Chris Audsley, Manager at Philia Lodge Rest Home

Dear Nicole, Thank you for your feedback. we strive to make the home an experience from home feeling. i'm pleased your mum had a wonderful birthday.

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Review from A A (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card
Overall Experience

I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all family members feel welcome. Amazing team who all feel like part of the family. Thank you x

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Review from M B (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

I am very happy with the care my mother receives at Philia Lodge. It has a very homely feel and all the staff are caring, friendly and very professional.

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Review from John S (Son of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

Always so welcoming - a pleasure to visit and spend time with my mum in such a warm and caring environment. All the staff are always working extremely hard to ensure all residents receive the greatest care and attention. Thank you for all that you do.

Reply from Chris Audsley, Manager at Philia Lodge Rest Home

Thank you so much for taking the time to share your positive experience with us. It's truly heartening to hear that you find our care home welcoming and our staff warm and caring. Providing a comfortable and nurturing environment for our residents and their families is at the core of what we do,...  

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Review from Philip N (Son of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

My dad is getting on a lot better now it seems, talking a lot more now and eating well. Which is all good, thanks!

Reply from Chris Audsley, Manager at Philia Lodge Rest Home

Thank you for sharing such encouraging news about your Dad's progress with us. We're delighted to hear that he's doing much better, talking more, and enjoying his meals. It's heartwarming to know that he's thriving under our care. Ensuring the well-being and happiness of our residents is our utmost...  

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Review from R H (Son-in-law of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

Visiting Mum, new staff met for the first time. Very happy with the care for Mum.

Reply from Chris Audsley, Manager at Philia Lodge Rest Home

Thank you for sharing your experience with us. We're delighted to hear that you were pleased with the care provided to your Mum during your visit, especially with the new staff members you met for the first time. Ensuring the well-being and comfort of our residents is our top priority, and we're...  

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Review from W P (Grandson of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

The new staff are really good, listen to concerns from the family, come to resident as soon as needed.

Reply from Chris Audsley, Manager at Philia Lodge Rest Home

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you've had a positive experience with our new staff members. Listening to concerns from residents and their families and promptly addressing them is a fundamental aspect of our commitment to providing...  

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Review from Alison C (Daughter of Resident) published on 26 February 2024 Submitted via Website
Overall Experience
Staff are excellent with Mum, especially managing her mood swings. The recent renovations have made a great improvement both to the general areas and Mum's room.

The social media site is invaluable to see what happens during the week, I love to see Mum's smile when she's doing activities.

Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you wholeheartedly for your uplifting review of Philia Lodge. We deeply appreciate the time you took to share your positive experiences.

I'm delighted to learn that our dedicated staff have been exceptional in managing your mum's mood swings. Providing personalized and compassionate care is...  

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Review from Rebecca G (Granddaughter of Resident) published on 23 February 2024 Submitted via Postal Card
Overall Experience
After having one grandmother in Philia, it felt right to our family to see if my other grandmother could gain a place here.

It's been almost a year since Nan moved here and the care is amazing. Nan is happy, healthy and more importantly, very well looked after. Philia feels like an extension to our family!

Reply from Chris Audsley, Manager at Philia Lodge Rest Home

Thank you so much for sharing your positive experience with Philia! We're thrilled to hear that your grandmother is happy, healthy, and well taken care of. It's heartwarming to know that Philia has become an extension of your family. Our dedicated team is committed to providing exceptional care,...  

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Review from Katie N (Daughter-in-law of Resident) published on 14 February 2024 Submitted via Postal Card
Overall Experience
Philia Lodge has been a home for my father-in-law. He is content and very happy here. Philia Lodge are amazing and the staff work hard to provide amazing care for everyone.

They are in constant contact regarding all elements of care.

Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you so much for taking the time to share your positive experience at Philia Lodge. We are delighted to hear that your father-in-law is content and very happy in our home.

At Philia Lodge, we strive to create a warm and welcoming environment, and it's heartening to know that our efforts are...  

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Review from Robert P (Son of Resident) published on 30 January 2024 Submitted via Website
Overall Experience
My father has been at Philia Lodge since July 2023. In that time, I have been extremely impressed by the standard of care provided to him. The staff at Philia Lodge are exceptional. All staff, from the management to the carers and the domestic staff are personable, attentive, caring and thoughtful. They are, without doubt, the main assets of this establishment, and I have no concerns regarding my father's welfare and general care.
In addition, the home is undergoing major decoration and refurbishment, including the replacement of all resident's bedroom furniture. These improvements have greatly improved the environment for the residents and demonstrate the level of care provided.

To conclude, I have been extremely impressed with the level of care provided to my father. I have nothing but praise for the staff, and absolutely no concerns for the future care of my father.

Reply from Chris Audsley, Manager at Philia Lodge Rest Home
Thank you so much for taking the time to share your positive experiences with Philia Lodge. We deeply appreciate your kind words and are thrilled to hear that your father has been receiving exceptional care since July 2023.

Our dedicated team takes great pride in providing personable, attentive,...  

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Review from Gary C (Son of Resident) published on 6 July 2022 Submitted via Website
Overall Experience

Our mother has been with the care home now since approximately September last year and I highly recommend the home to anyone thinking of finding a home for their loved one. Nothing is too much trouble. The staff are excellent and are always there to help and to give advice when ever you need them. And I would like to take the time to thank them all for everything that they do. You always get a straight answer to any questions you ask.

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Review from C P (Daughter of Resident) published on 23 February 2022 Submitted via Postal Card
Overall Experience

Everyone has always looked after me and my mother very well. Although it has been very difficult over the past few months with Covid etc. But we have always been informed and allowed to visit. A big thank you to everyone.

Reply from Heidi Seldon, Manager at Philia Lodge Rest Home

Thank you, your feedback is vital to us to ensure that areas of improvement and outstanding practice is highlighted. I can not believe that Mum has lived with us for ten years this year. She is truly a beautiful lady and we are so lucky to have her in our lives at Philia Lodge.

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Review from Laura Q (Daughter of Resident) published on 16 March 2021 Submitted via Website
Overall Experience

We are three sisters who had the unenviable decision of putting our Mum in a care home. We decided that Philia Lodge would be the most suitable, and how glad we were that we chose this home! The manager and her team of wonderful staff made Mum's stay like a home from home. Mum was treated with love, care and dignity, and when covid made visits very difficult, the staff filled in for us showing Mum so much love and affection. We would never hesitate in recommending this care home as it truly is in our opinion the best care home by far!

Reply from Heidi Seldon, Manager at Philia Lodge Rest Home

It was our pleasure being given the opportunity to care for your Mum for almost 3 years. She was a truly beautiful person and we will miss you all.

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Review from Alex E (Daughter of Resident) published on 16 January 2020 Submitted via Postal Card
Overall Experience

The whole experience has been lovely. This is a truly caring place. The staff are lovely and nothing is too much trouble. I'd recommend Philia Lodge to everyone.

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Review from R W (Daughter of Resident) published on 14 January 2020 Submitted via Postal Card
Overall Experience

My mum has been in Philia for 4 years and over that period of time, I have nothing but praise for the staff and leadership of the home. Mum has been on end of life care at least 4 times and every time, the care and support she has been given has meant she had continued to live and enjoy a limited quality of life. Mum is always clean and well fed and her skin integrity is good.

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Review from Colin M (Cousin of Resident) published on 19 September 2019 Submitted via Postal Card
Overall Experience

Always welcomed into the home with teas or coffee. The staff always happy manager always helpful and happy. Very clean never any nasty smells. My cousin was happy to be there.

Reply from Heidi Seldon, Manager at Philia Lodge Rest Home

Thank you for the great feedback Colin I will ensure that the staff team is made aware of this review.

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Review from Alex S (Son of Resident) published on 27 August 2019 Submitted via Website
Overall Experience

Philia has been a godsend for my darling mother. The staff are excellent, very caring and welcoming. My mother has advanced dementia, a very heartbreaking illness. I visit regularly and I am welcomed and provided with detailed information from the staff. I receive phone calls from supervisors for any incidents and when asked, good updates are provided to my questions. They are busy, but very caring staff. They have my utmost respect bless them. What a wonderful job they do. A cuppa tea is not great lol. Probably used to making for the residents.

Reply from Heidi Seldon, Manager at Philia Lodge Rest Home

Thank you for your feedback, Alex. I will ensure that all staff have training on how to make tea to everyone's satisfaction.

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Review from Nan D (Daughter of Resident) published on 25 March 2019 Submitted via Website
Overall Experience

This is a good care home and staff work well with residents. Difficult to comment any further without longer observation. It sometimes appears that residents could benefit from more interaction, rather than being in front of the TV. However, without being present throughout the day, it could just appear this way. Activities do take place, but possibly with increased funds/staff, it could be more frequent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Philia Lodge Rest Home.

Meet the Team (1)

Heidi Coleman-Seldon
Heidi Coleman-SeldonJob Title:Registered Home ManagerJoined: 2025

Heidi has dedicated over 18 years to the health and social care sector, providing compassionate and expert support to individuals living with autism, learning disabilities, physical disabilities, sensory impairments, mental health challenges, dementia, and end-of-life care needs.

She has been a valued member of Trustcare for nine years, holding various roles throughout her tenure. From November 2016 to March 2022, Heidi served as the Registered Home Manager at Philia Lodge, demonstrating strong leadership and a commitment to person-centred care. In May 2025, she returned to the home as the Home Manager, and upon completion of her registration, she will resume her role as the Registered Home Manager.

Heidi is deeply passionate about empowering individuals by providing person-centred care and ensuring they have the tools to effectively communicate their needs and wishes. As Trustcare's Makaton and Communication Trainer, she plays a vital role in fostering inclusive and accessible communication within the organization.

Her dedication to professional development is reflected in her achievement of an NVQ Level 5 qualification in Leadership and Management, further enhancing her ability to lead with expertise and compassion.

Frequently Asked Questions about Philia Lodge Rest Home

What types of Care is Philia Lodge Rest Home registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Philia Lodge Rest Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Philia Lodge Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Philia Lodge Rest Home to the centre of Peterborough?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philia Lodge Rest Home to verify any information. View our terms and conditions. Philia Lodge Rest Home has an Enhanced Service -more info.