Care Homes Owned by Trust Care Management Ltd
9.6
Group Review Score
(the average from all locations with a review score)
Trust Care Management Ltd Locations (9)
Rookhurst
10
18 reviews
17 Rookhurst Road, Bexhill-on-Sea TN40 2NZ
"Excellent care home with excellent staff. There have been notable improvements since taking residency here. There was a reluctance to move…" Read all 18 reviews
Location Type Care Home
Rookhurst Lodge provide services to individuals with a diagnosis of learning disabilities, Autistic Spectrum disorders, mental health needs and those that display moderate to high behaviours that challenge. Medical conditions will be secondary to… Read more about Rookhurst
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 6 Rooms
Lanrick House
9.8
34 reviews
11 Wolseley Road, Rugeley WS15 2QJ
"Mum had been in Lanrick House for some 16 months before she recently passed away. The end of life care she received from the staff could…" Read all 34 reviews
Location Type Care Home
Lanrick House is a lovely large house situated in the Town of Rugeley, Staffordshire. At Lanrick House, 24-hour care and support is provided for Residential/Dementia residents. The home offers rooms with and without en-suites and a range of rooms located… Read more about Lanrick House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- 30 Rooms
- from £1,080 / week
Badgers
9.8
13 reviews
53 Rayleigh Avenue, Eastwood, Rayleigh, Leigh-on-Sea SS9 5DN
"Our experience with the care home so far has been nothing but positive. The staff we have met have been wonderful , knowledgeable and…" Read all 13 reviews
Location Type Care Home
Badgers is part of Trust Care Management Ltd the company acquired the home in August 2020 and has been committed to quality care and nursing. The focus is on a friendly and caring atmosphere, with the service established to reflect the needs and wishes… Read more about Badgers
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Nursing Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 10 Rooms
Marlborough Lodge
9.8
13 reviews
253 Wishing Tree Road, St Leonards-on-Sea TN38 9LA
"My son is very happy in his safe secure, cosy home at Marlborough Lodge. He is always treated with respect and dignity by the staff. The…" Read all 13 reviews
Location Type Care Home
Marlborough Lodge provides services to individuals with a diagnosis of Learning Disabilities, Autistic Spectrum Disorders, Mental Health needs and those that display moderate to high Behaviours that Challenge. Medical conditions will be secondary to… Read more about Marlborough Lodge
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 6 Rooms
The Star Nursing and Residential Home
9.7
51 reviews
56/64 Star Road, Peterborough PE1 5HN
"Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's…" Read all 51 reviews
Location Type Care Home
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle. Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist… Read more about The Star Nursing and Residential Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 30 Rooms
- from £1,300 / week
Philia Lodge Rest Home
9.7
41 reviews
113-115 Eastfield Road, Peterborough PE1 4AU
"I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all…" Read all 41 reviews
Location Type Care Home
Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents. The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same… Read more about Philia Lodge Rest Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 20 Rooms
- from £1,000 / week
Primrose Hill Nursing Home
9.5
32 reviews
99a Old Fallings Lane, Fallings Park, Wolverhampton WV10 8BJ
"Very clean place. Staff are very caring and helpful. I would highly recommend. Nothing is too much trouble. They go above and beyond to…" Read all 32 reviews
Location Type Care Home
Primrose Hill Nursing Home comprises three units, each designed to provide specialist care and support for those people living dementia, complex nursing needs and those people requiring end of life care and support. To compliment the name of the home,… Read more about Primrose Hill Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 50 Rooms
- from £1,400 / week
Chelmsford Care Centre
9.5
33 reviews
East Hanningfield Road, Howe Green, Chelmsford CM2 7TP
"All staff are very caring and gentle with my husband and try to help him lead a calm life. I feel that he has a better life than if he was…" Read all 33 reviews
Location Type Care Home
Chelmsford Care Centre provides person-centred residential and nursing care in a home situated in Howe Green, Chelmsford. The team offer care for a wide range of requirements including (but not limited to) dementia and Alzheimer's, cancer, epilepsy and… Read more about Chelmsford Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 70 Rooms
- from £1,860 / week
Cambuslodge
9.0
1 review
151 Wandsworth Bridge Road, London SW6 2TT
"My brother has lived at Cambuslodge for around 30 years. He is very happy there. The staff are fantastic. The Manager has been there many…" Read review
Location Type Care Home
Cambuslodge is based in West London and offers residential care for people with a learning disability. Staff do their utmost to ensure that people living at Cambuslodge live a life that is meaningful and as independent as possible. They encourage… Read more about Cambuslodge
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Palliative Care
- 5 Rooms
Trust Care Management Ltd Reviews (236)
9.6
Trust Care Management Ltd has a Group Review Score of 9.6 (9.635) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.
Review of
Primrose Hill Nursing Home
from David T (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Regarding our family - we are more than happy with the care and attitude given to our mother, Florence! In our honest opinion, it is the nicest, friendliest home we have encountered. Hope this says it all.
Reply from Shiny Joe, National Operational Manager at Primrose Hill Nursing Home
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Review of
Cambuslodge
from Joanne L (Sister of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has lived at Cambuslodge for around 30 years. He is very happy there. The staff are fantastic. The Manager has been there many years and I can't praise her enough. She is an outstanding Manager who cares deeply about all the residents. The whole staff team are very dedicated and supportive
to the residents and the families. The home offers different activities for the residents to go to and keeps them well and happy. I feel very grateful that my brother resides at Cambuslodge and receives excellent care and support.
Reply from Chris Graham, Director at Cambuslodge
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Review of
Rookhurst
from D T (Brother of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care home with excellent staff. There have been notable improvements since taking residency here. There was a reluctance to move from the previous provider but this was due to a general fear of change. In hindsight it would have been better to move here sooner. We are very pleased with the
care provided and the approach taken by all the staff.
Reply from Fiona Gibbs, Registered Manager at Rookhurst
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Review of
Chelmsford Care Centre
from David W (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
First impressions: my mum has been in a different home for the past 5/6 months, where she never settled.
On my entrance I spoke to the female receptionist (sorry I didn't get her name) they knew exactly who mum is and took me through to her.
When I visited her today, she was happy relaxed and definitely
On my entrance I spoke to the female receptionist (sorry I didn't get her name) they knew exactly who mum is and took me through to her.
When I visited her today, she was happy relaxed and definitely
more settled than I have seen her since her dementia took hold of her. She was passing time by chatting to other residents. She flatly refused to communicate with anyone in her old home.
Whilst I was there she was given a nice cup of tea and offered some fresh biscuits. A carer came across and gave her daily medication and stood there whilst mum swallowed the tablets. This was done with care and it was explained that it was her medication not just 'chucked' at her.
Loads of staff were around at all times which is comforting for me as I physically saw that she's being looked after.
Only 4 stars as its early days.
So far so good
Whilst I was there she was given a nice cup of tea and offered some fresh biscuits. A carer came across and gave her daily medication and stood there whilst mum swallowed the tablets. This was done with care and it was explained that it was her medication not just 'chucked' at her.
Loads of staff were around at all times which is comforting for me as I physically saw that she's being looked after.
Only 4 stars as its early days.
So far so good
Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
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Review of
Chelmsford Care Centre
from J S (Wife of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are very caring and gentle with my husband and try to help him lead a calm life. I feel that he has a better life than if he was still at home living with me.
Reply from Liladevi Chamlagaikharel Liladevi, Registered Manager at Chelmsford Care Centre
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Review of
Chelmsford Care Centre
from M W (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with services that they give my husband, nothing is too much trouble.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
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Review of
Badgers
from Julie M (Mother of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with my sons care The staff are very attentive & deal with his needs He gets plenty of the carers attention & care He has greatly improved since he has been living in the home The family are greatly relived now he has his forever home
Reply from Shiny Joe, National Operational Manager at Badgers
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Review of
Badgers
from Sandra J (Relative of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience with the care home so far has been nothing but positive. The staff we have met have been wonderful , knowledgeable and supportive. Whenever an issue arises they do everything in their power to help. Thank you for all your support
Reply from Shiny Joe, National Operational Manager at Badgers
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Review of
Rookhurst
from Nicholas U (Brother of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother continues to enjoy his life living in Rookhurst. This has been the case for a number of years so in reality it has become the norm. I am unable to suggest any possible improvements that would better my brother's life in all respects. My family and I continue to be delighted and grateful to
all members of Rookhurst team and family led by an inspirational manager.
Reply from Fiona Gibbs, Registered Manager at Rookhurst
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Review of
Rookhurst
from Tracey B (Sister of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother is extremely happy and well cared for by all the staff who treat him with genuine warmth. The home has a lovely welcoming atmosphere and as a family we are reassured that he is living his best life.
Reply from Fiona Gibbs, Registered Manager at Rookhurst
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Review of
Chelmsford Care Centre
from Ronald G (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife's situation is complex and traumatic. When she was diagnosed with Alzheimer's in January 2019 I vowed that I would look after her myself at home. All went well till January 2023 when she fell and broke her left hip, in hospital she had a hemiarthroplasty. This was successful but administrative
pressure caused her to be discharged too soon and within hours she was back for a battle with infection, a girdlestone procedure and a long drawn out process of wound healing which is ongoing. She has now been in Chelmsford Care Centre for almost one year. They are valiantly continuing this process and doing well.
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Review of
Primrose Hill Nursing Home
from Fallon M (Granddaughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean place. Staff are very caring and helpful. I would highly recommend. Nothing is too much trouble. They go above and beyond to help and do as much as they can. Rooms are very nice too. 5 stars.
Reply from Tracey Hunt, Administrator at Primrose Hill Nursing Home
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Review of
Chelmsford Care Centre
from Angie P (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This review is based on my direct experience of my Dad's care. I find the staff caring, organised, kind & efficient. I am satisfied that my Dad is being looked after & respected. In particular - activities lady & nurses plus the care lead are fantastic! We are grateful.
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Review of
Badgers
from Ashley M (Brother of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the level of care thats provided for my brother couldn't ask for a better place for him to live.everyome has made him feel safe and care for his complete needs .the home is very clean and the food is freshly cooked .
Reply from Michelle Coote, Registered Manager at Badgers
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Review of
The Star Nursing and Residential Home
from Alison W (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's short stay there, she was treated with love, respect and dignity and very well cared for by every member of staff. They also made sure we were always informed of any
changes to Mum's care and nothing was too much trouble. Every member of The Star are a credit to the care home industry, they are very hard working but always find the time for a smile, chat and a welcoming cup of tea.
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Review of
Lanrick House
from Susan W (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum had been in Lanrick House for some 16 months before she recently passed away. The end of life care she received from the staff could not have been better. The family have been more than happy with the care provided and we are so pleased we were able to move her to Lanrick House last year from Dorset.
The staff not only engage with the residents but families too and there is always some activity going on. Mum always complimented the food and she looked forward to mealtimes. Lanrick House was the safe environment we wanted for her and made the best choice for her needs. Thank you to everyone.
Reply from The Manager, Registered manager at Lanrick House
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Review of
Chelmsford Care Centre
from Claire G (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My Dad moved to this care home in December 2024 and thankfully left at the beginning of May.
Our experience was very poor! It also left us distressed by our experience. Myself and my Step Mum witnessed staff repeatedly ignoring residents who were trying to communicate with them, asking to go to the
Our experience was very poor! It also left us distressed by our experience. Myself and my Step Mum witnessed staff repeatedly ignoring residents who were trying to communicate with them, asking to go to the
loo or who were in distress, we saw staff scrolling on social media and laughing and joking amongst themselves whilst the residents were ignored. Mealtimes were chaotic and the quality of food poor. There were also staff with limited English, this impacted the residents directly and also had a negative effect on paperwork that staff needed to complete. My Dad's teeth were not brushed regularly and he was left in dirty clothes. There were often occasions when there was no soap or loo roll in the toilets. His belongings were just screwed up in draws in his room. It was very difficult to contact the home by phone, calls were not returned. Concerns were addressed in the first instant but poor practice quickly resumed. There are a few good carers in this home but a lot of lazy staff who like to blame each other rather than work as a team. My Dad has come back to life since leaving and moving to an excellent care home.
There is new management at this home and hopefully the service will improve. Visit your loved ones regularly and challenge!
There is new management at this home and hopefully the service will improve. Visit your loved ones regularly and challenge!
Reply from Shiny Joe, National Operational Manager at Chelmsford Care Centre
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Review of
Marlborough Lodge
from Jayne H (Mother of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son is very happy in his safe secure, cosy home at Marlborough Lodge. He is always treated with respect and dignity by the staff. The home is exceptionally well run. He is perfectly matched with her key worker, who has worked miracles with my sons challenging behaviours using love, respect and fun
to build trust. I feel reassured knowing he in such a caring and supportive environment and I'm truly grateful to all the staff for the difference they've made to his life.
Reply from Violet Temba, Team Leader at Marlborough Lodge
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Review of
Primrose Hill Nursing Home
from V M (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Mom was moved here from hospital, this was a new experience for her and us, we met with the manager before mom's arrival and saw the home, we were relatively pleased with what we saw and hopeful for mom's care, while the home was clean and comfortable the level of care from staff wasn't what we expected.
Most
Most
of the time the home had bank staff who did the bare minimum for their work obligations and couldn't answer any queries we had, mom wasn't encouraged to eat/drink it was just put in front of her but due to confusion and limitations on her sight and mobility this was difficult for mom to do.
Some members of staff did engage with mom and us but most of the time, especially on a weekend or evening the staff would be on there mobile phones or sat in the nurses station talking to each other.
Mom had several falls over the short time she was here an didn't thrive at all, there needs to be significant changes in my opinion at primrose hill for existing and future residents care here
Some members of staff did engage with mom and us but most of the time, especially on a weekend or evening the staff would be on there mobile phones or sat in the nurses station talking to each other.
Mom had several falls over the short time she was here an didn't thrive at all, there needs to be significant changes in my opinion at primrose hill for existing and future residents care here
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Review of
Marlborough Lodge
from R A (Respite Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have enjoyed everything that I do at Marlborough Lodge, staff support me with all my outside activities and the care is provided with expert additions.
Reply from VIOLET TEMBA, Team Leader at Marlborough Lodge
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Frequently Asked Questions about Trust Care Management Ltd
Costs for care homes owned by Trust Care Management Ltd
Average costs per week for care homes owned by Trust Care Management Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Trust Care Management Ltd, based on 5 out of 9 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,310 |
| Residential Dementia Care | £1,310 |
| Nursing Care | £1,520 |
| Nursing Dementia Care | £1,580 |
| All Care Types | £1,328 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Trust Care Management Ltd own?
Trust Care Management Ltd own 9 Care Homes.
Which Trust Care Management Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trust Care Management Ltd to verify any information. View our terms and conditions. Trust Care Management Ltd has a Platinum Service – more info.