Care Homes Owned by Trust Care Management Ltd
9.5
Group Review Score
(the average from all locations with a review score)
Trust Care Management Ltd Locations (9)
Lanrick House
9.8
37 reviews
11 Wolseley Road, Rugeley WS15 2QJ
"I would like to thank the manager and all staff involved with my dad moving into the residential home. The manager is exceptional, very…" Read all 37 reviews
Location Type Care Home
Lanrick House is a lovely large house situated in the Town of Rugeley, Staffordshire. At Lanrick House, 24-hour care and support is provided for Residential/Dementia residents. The home offers rooms with and without en-suites and a range of rooms located… Read more about Lanrick House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- 30 Rooms
- from £1,080 / week
The Star Nursing and Residential Home
9.6
52 reviews
56/64 Star Road, Peterborough PE1 5HN
"I am very happy with the care my grandmother receives at your facility. She is well looked after and happy. The home has many activities…" Read all 52 reviews
Location Type Care Home
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle. Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist… Read more about The Star Nursing and Residential Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 30 Rooms
- from £1,300 / week
Rookhurst
9.6
18 reviews
17 Rookhurst Road, Bexhill-on-Sea TN40 2NZ
"Rookhurst have always been great over the years, and more recently have proved to be very good with managing challenging medical issues,…" Read all 18 reviews
Location Type Care Home
Rookhurst Lodge provide services to individuals with a diagnosis of learning disabilities, Autistic Spectrum disorders, mental health needs and those that display moderate to high behaviours that challenge. Medical conditions will be secondary to… Read more about Rookhurst
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 6 Rooms
Primrose Hill Nursing Home
9.6
32 reviews
99a Old Fallings Lane, Fallings Park, Wolverhampton WV10 8BJ
"Regarding our family - we are more than happy with the care and attitude given to our mother, Florence! In our honest opinion, it is the…" Read all 32 reviews
Location Type Care Home
Primrose Hill Nursing Home comprises three units, each designed to provide specialist care and support for those people living dementia, complex nursing needs and those people requiring end of life care and support. To compliment the name of the home,… Read more about Primrose Hill Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 50 Rooms
- from £1,400 / week
Chelmsford Care Centre
9.6
43 reviews
East Hanningfield Road, Howe Green, Chelmsford CM2 7TP
"I am so very grateful to Chelmsford Care centre for the care of my husband Andrew . He was a difficult resident when he arrived but was…" Read all 43 reviews
Location Type Care Home
Chelmsford Care Centre provides person-centred residential and nursing care in a home situated in Howe Green, Chelmsford. The team offer care for a wide range of requirements including (but not limited to) dementia and Alzheimer's, cancer, epilepsy and… Read more about Chelmsford Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 70 Rooms
- from £1,860 / week
Marlborough Lodge
9.6
13 reviews
253 Wishing Tree Road, St Leonards-on-Sea TN38 9LA
"My son is very happy in his safe secure, cosy home at Marlborough Lodge. He is always treated with respect and dignity by the staff. The…" Read all 13 reviews
Location Type Care Home
Marlborough Lodge provides services to individuals with a diagnosis of Learning Disabilities, Autistic Spectrum Disorders, Mental Health needs and those that display moderate to high Behaviours that Challenge. Medical conditions will be secondary to… Read more about Marlborough Lodge
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 6 Rooms
Badgers
9.4
13 reviews
53 Rayleigh Avenue, Eastwood, Rayleigh, Leigh-on-Sea SS9 5DN
"Our experience with the care home so far has been nothing but positive. The staff we have met have been wonderful , knowledgeable and…" Read all 13 reviews
Location Type Care Home
Badgers is part of Trust Care Management Ltd the company acquired the home in August 2020 and has been committed to quality care and nursing. The focus is on a friendly and caring atmosphere, with the service established to reflect the needs and wishes… Read more about Badgers
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Nursing Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 10 Rooms
Philia Lodge Rest Home
9.3
43 reviews
113-115 Eastfield Road, Peterborough PE1 4AU
"It was my mothers 93rd birthday yesterday and the staff made my Mother's Day very special, I always fine the staff to be very…" Read all 43 reviews
Location Type Care Home
Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents. The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same… Read more about Philia Lodge Rest Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 20 Rooms
- from £1,000 / week
Cambuslodge
9.1
2 reviews
151 Wandsworth Bridge Road, London SW6 2TT
"I have been closely involved with Cambuslodge for 15 years, visiting my brother regularly. I regard my brother's admission to Cambuslodge…" Read all 2 reviews
Location Type Care Home
Cambuslodge is based in West London and offers residential care for people with a learning disability. Staff do their utmost to ensure that people living at Cambuslodge live a life that is meaningful and as independent as possible. They encourage… Read more about Cambuslodge
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Palliative Care
- 5 Rooms
Trust Care Management Ltd Reviews (253)
9.5
Trust Care Management Ltd has a Group Review Score of 9.5 (9.505) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.
Review of
Rookhurst
from S F (Sister of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visited my sister in December, I was able to gain a good insight to her progress and enjoy the day with her. The staff are always so attentive and helpful and the manager Fiona always very hands on and available to speak with us if we have any concerns. My sister tells me she is happy at Rookhurst,
and glad she moved there from her previous place of residence.i would review Rookhurst as an excellent care home.
Reply from Fiona Gibbs, Registered Manager at RookhurstDear Sona,
Thank you for your lovely review.
It is always a pleasure to welcome you and your family to the service.
Your support as always is noted and much appreciated.
Thank you for your lovely review.
It is always a pleasure to welcome you and your family to the service.
Your support as always is noted and much appreciated.
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Review of
Rookhurst
from D T (Brother of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Rookhurst have always been great over the years, and more recently have proved to be very good with managing challenging medical issues, and always ensure the services and activities go a long way to ensuring continual improvements. Communication is excellent and visiting is made very comfortable by
way of having plenty of space in a clean and tidy environment, also helped by the other residents being calm, kind, courteous and helpful.
Reply from Fiona Gibbs, Registered Manager at RookhurstDear Darren,
We appreciate your time to share your experiences of our service and highlight the positive impact of our continuous approach to strive for the highest standards.
Thank you
We appreciate your time to share your experiences of our service and highlight the positive impact of our continuous approach to strive for the highest standards.
Thank you
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Review of
Chelmsford Care Centre
from Annie S (Wife of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so very grateful to Chelmsford Care centre for the care of my husband Andrew .
He was a difficult resident when he arrived but was treated with care , and compassion.
Myself and the family cannot thank you all enough. A helpful and friendly reception and administrative team.
Hands on involvement
He was a difficult resident when he arrived but was treated with care , and compassion.
Myself and the family cannot thank you all enough. A helpful and friendly reception and administrative team.
Hands on involvement
from management and outstanding care from the nurses .
As for his one to one carers I was overwhelmed by their patience, ,kindness and attention they gave him .
In the early hrs of the morning when he died I felt supported and comforted .
We all thank you so very much .
As for his one to one carers I was overwhelmed by their patience, ,kindness and attention they gave him .
In the early hrs of the morning when he died I felt supported and comforted .
We all thank you so very much .
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for taking the time to share these kind and heartfelt words. It truly means a great deal to all of us at Chelmsford Care Centre. It was a privilege to care for Andrew, and we are glad to know that he felt supported, understood, and treated with compassion during his time with us. Your appreciation for our reception, administrative team, management, nurses, and his one-to-one carers will be shared with everyone involved - they will be deeply touched to know their dedication made a difference. We are especially grateful for your words about the care and comfort provided during Andrew's final hours. Supporting you and your family through such a difficult moment was an honour, and we are humbled that you felt cared for and comforted. Thank you again for your trust, your gratitude, and for allowing us to be part of Andrew's journey. Our thoughts remain with you and your family.
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Review of
Lanrick House
from Stephanie K (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank the manager and all staff involved with my dad moving into the residential home.
The manager is exceptional, very caring and knowledgeable.
We as a family have been involved with the home before my mum and I can't recommend them higher.
Dad is settling in well and they have
The manager is exceptional, very caring and knowledgeable.
We as a family have been involved with the home before my mum and I can't recommend them higher.
Dad is settling in well and they have
been attentive to all of his needs. It is a lovely environment with special care given to individual needs and preferences.
Reply from Shiny Joe, National Operational Manager at Lanrick HouseThank you so much for your thoughtful feedback. We are truly grateful for your kind words about our manager and the team. It means a great deal to know that your family has trusted us before, and we are honoured to now be supporting your dad as he settles into his new home.
Were delighted to hear that he is adjusting well and that our staff have been attentive to his needs. Creating a caring, comfortable environment that respects each persons individual preferences is at the heart of what we do, and your message reassures us that we are achieving that.
Thank you again for your trust and recommendation. It is a privilege to care for your dad and to support your family.
Were delighted to hear that he is adjusting well and that our staff have been attentive to his needs. Creating a caring, comfortable environment that respects each persons individual preferences is at the heart of what we do, and your message reassures us that we are achieving that.
Thank you again for your trust and recommendation. It is a privilege to care for your dad and to support your family.
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Review of
The Star Nursing and Residential Home
from Karen W (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care my grandmother receives at your facility. She is well looked after and happy.
The home has many activities in place to keep her occupied.
I was most impressed when I received a call back from a member of your staff when I tried to call to speak to her. I understand how
The home has many activities in place to keep her occupied.
I was most impressed when I received a call back from a member of your staff when I tried to call to speak to her. I understand how
busy you all are and the phone went to answer phone but was so surprised and happy to get a call back from one of your team which meant I could then speak to my grandmother.
When I've visited all the staff are extremely friendly and welcoming and I trust my grandmother in their care.
When I've visited all the staff are extremely friendly and welcoming and I trust my grandmother in their care.
Reply from Heidi Coleman-Seldon, Registered Manager at The Star Nursing and Residential HomeThank you so much for taking the time to share this lovely feedback. We are truly delighted to hear that your grandmother is happy and well cared for here. Ensuring our residents feel safe, engaged, and supported is at the heart of everything we do, so its wonderful to know this has been your experience.
Im especially glad our team were able to return your call promptly and help you connect with your grandmothermaintaining strong communication with families is really important to us, and its great to hear that this made a positive difference.
Your kind words about our staff mean a great deal. The team work very hard to create a warm, friendly atmosphere, and your trust in us is something we value deeply.
Thank you again for your thoughtful message. Please dont hesitate to reach out if there is ever anything more we can do.
Im especially glad our team were able to return your call promptly and help you connect with your grandmothermaintaining strong communication with families is really important to us, and its great to hear that this made a positive difference.
Your kind words about our staff mean a great deal. The team work very hard to create a warm, friendly atmosphere, and your trust in us is something we value deeply.
Thank you again for your thoughtful message. Please dont hesitate to reach out if there is ever anything more we can do.
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Review of
Chelmsford Care Centre
from Louise T (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are so grateful to Chelmsford Care Centre for the exceptional care they have given my mother-in-law. From the moment she arrived the difference from her previous home has been night and day. The staff are attentive, kind and professional, they treat her with dignity and respect, make time to chat
with both her and our family, and show nothing but kindness and compassion.
Their communication has been outstanding, they keep us informed at every point and are on top of all the administration, which has given us enormous peace of mind while we navigate this difficult time with her rapidly progressing dementia. Her care is thorough and personalised, she is supported with all her needs, the food is tasteful, and the team provide activities to keep residents active and engaged. Everyone, from the carers to the activities team (and right down to the admin), has been brilliant. We truly can't fault anything about them and feel confident and reassured knowing she's so well looked after.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your heartfelt review. It truly means the world to our entire team. We're delighted to hear that your mother-in-law has settled in well and that you've noticed such a positive difference since her arrival.
Our staff work hard to provide compassionate, person-centred care, and it's wonderful to know that their kindness, communication and professionalism have made you and your family feel supported during such a challenging time. We understand how difficult it can be to navigate a loved one's dementia journey, and we're grateful that you feel reassured and confident in the care she receives.
Your kind words about our carers, activities team and admin staff will be shared with them all - they will be so encouraged to hear this. Thank you again for taking the time to share your experience. It's an honour to look after your mother-in-law, and we remain committed to ensuring she continues to feel safe, supported and valued every day.
Our staff work hard to provide compassionate, person-centred care, and it's wonderful to know that their kindness, communication and professionalism have made you and your family feel supported during such a challenging time. We understand how difficult it can be to navigate a loved one's dementia journey, and we're grateful that you feel reassured and confident in the care she receives.
Your kind words about our carers, activities team and admin staff will be shared with them all - they will be so encouraged to hear this. Thank you again for taking the time to share your experience. It's an honour to look after your mother-in-law, and we remain committed to ensuring she continues to feel safe, supported and valued every day.
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Review of
Philia Lodge Rest Home
from A D (Sister of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
High turnover of staff affecting continuity of care.
More information sharing regarding procedures and policies of the home , knowing what to expect,
Such as signing -in , parking arrangements, forms of communication with contact details, and care plan agreed.
More contribution for family members
More information sharing regarding procedures and policies of the home , knowing what to expect,
Such as signing -in , parking arrangements, forms of communication with contact details, and care plan agreed.
More contribution for family members
to contribute to care needs of relative, review meetings and
Regular updates of any changes in care plan.
Names of staff involved in relatives care being provided.
Having consistent standards of communication with resident , staff and family and care, including
Person - centred approach.
Proactive for improving comfort and quality of life rather than reactive, taking into account residents physical, mental , emotional and cultural needs, interests and preferences.
Encouraging good health choices with diet and enabling eating.
Having skills to manage residents changing moods , behaviour and mental health.
Regular updates of any changes in care plan.
Names of staff involved in relatives care being provided.
Having consistent standards of communication with resident , staff and family and care, including
Person - centred approach.
Proactive for improving comfort and quality of life rather than reactive, taking into account residents physical, mental , emotional and cultural needs, interests and preferences.
Encouraging good health choices with diet and enabling eating.
Having skills to manage residents changing moods , behaviour and mental health.
Reply from Heidi Seldon, Manager at Philia Lodge Rest HomeThank you for your feedback. Since the Registered Manager returned in May 2025, staff turnover has reduced, and we now have a stable, experienced team, which was commended in our CQC inspection on 16 July 2025. Parking is available at the rear of the home, though spaces depend on visitor numbers. Street parking is limited to 30 minutes, and we cannot provide visitor permits; however, staff permits are being arranged to free more spaces for visitors.
We value family involvement, but your relative has full mental capacity and has chosen not to share certain personal information. Under the Mental Capacity Act, we must respect their wishes and confidentiality. We continue to encourage them to involve you where they feel comfortable. We remain committed to consistent, person-centred care and ongoing improvements in communication and wellbeing support.
We value family involvement, but your relative has full mental capacity and has chosen not to share certain personal information. Under the Mental Capacity Act, we must respect their wishes and confidentiality. We continue to encourage them to involve you where they feel comfortable. We remain committed to consistent, person-centred care and ongoing improvements in communication and wellbeing support.
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Review of
Rookhurst
from Joanna U (Sister-in-law of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As always, the attention in providing a warm welcoming environment from the whole team was in evidence at our Christmas visit. The Rookhurst family home feels just like that, a family home and the needs of our family member are always met with kindness, dignity and good humour, which makes for a very
happy environment.
Reply from Fiona Gibbs, Registered Manager at RookhurstDear Jo,
Thank you for your lovely review.
As always, it is wonderful to see you as a family and to continue to support your loved one, providing a happy and homely environment
Thank you for your lovely review.
As always, it is wonderful to see you as a family and to continue to support your loved one, providing a happy and homely environment
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Review of
The Star Nursing and Residential Home
from Anne W (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone at the care home is kind and considerate and patient. They are incredibly caring and always welcoming and considerate whenever I visit. My mother has been at The Star in Peterborough for nearly 2 years and she is very happy. Everyone working at the home smiles and appears cheerful. The food
is high quality. The special days they put on throughout the year are great fun for staff, residents and visitors. I feel it is a happy and safe place.
Reply from Heidi Coleman-Seldon, Registered Manager at The Star Nursing and Residential Homethank you for your feedback. we are pleased that you are happy with the care and support that your loved one is receiving.
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Review of
The Star Nursing and Residential Home
from C F (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is currently a resident at the Star Nursing Home (Jan 2026). Since her arrival there in August 2023 the staff at the home have always gone above and beyond in their care for our mum. We regularly visit often unannounced and both my brother and I have always experienced the residents being treated
with care compassion and respect despite the very difficult and challenging job. I would echo others comments that despite the look of the building from the outside the actual environment inside is always clean and well looked after and the home always seems to be run in a professional way. We have appreciated all the staff members there who seem to go above and beyond - often offering visitors refreshments and making us feel comfortable also. Mum always looks and smells clean and we are contacted in case they notice she has any marks or bruises on her to advise and talk about any possible further medical action needed. In short - it is a fantastic home with dedicated caring staff
Reply from Heidi Coleman-Seldon, Registered Manager at The Star Nursing and Residential Homethank you for your feedback. its great to hear that the home is meeting your expectations and that your loved one is being well cared for.
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Review of
Philia Lodge Rest Home
from Nicole Y (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It was my mothers 93rd birthday yesterday and the staff made my Mother's Day very special, I always fine the staff to be very compassionate, patient and helpful. They put in a special effort for the holidays decorating the home to make it special for all the residence
Reply from Chris Audsley, Manager at Philia Lodge Rest HomeDear Nicole, Thank you for your feedback. we strive to make the home an experience from home feeling. i'm pleased your mum had a wonderful birthday.
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Review of
Lanrick House
from Clair W (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Lanrick House have been welcoming, supportive and reassuring from our first visit to when my dad and stepmum moved in, and since. They have a double room with a sitting area, and we have been encouraged to decorate the room and furnish it with their own items if we wish. That makes it feel
more personal and like home, which is different to our experience with a previous care home. It's a great relief to know that they are together without having to be responsible for each other's care, and I feel confident that they are happy, safe and well cared for.
Reply from Shiny Joe, National Operational Manager at Lanrick HouseThank you for providing such detailed and thoughtful feedback. We sincerely appreciate your time and your trust, and your comments are incredibly valuable to us.
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Review of
Chelmsford Care Centre
from M F (Son of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the care and attention that is afforded my father by Chelmsford Care Centre.
The nurses are always approachable and willing to discuss any feedback on fathers progress and advice on how best to manage his condition. The HCA's are always on hand to help and treat dad with respect and
The nurses are always approachable and willing to discuss any feedback on fathers progress and advice on how best to manage his condition. The HCA's are always on hand to help and treat dad with respect and
dignity.
Activities are well coordinated without any forced nature to them.
The facility is alway clean and well maintained.service staff are always available if required
From day one the reception staff have made us feel very welcome, and everyone meets me with a welcome and a smile.
The management team have been a real asset in the transition of my father from hospital discharge and have been key in helping my siblings and I understand the pathway my father is currently on. They are always approachable and have helped a great deal, particularly being available to advise and give invaluable support for us and dad after my mothers passing.
I would highly recommend Chelmsford Care Centre
Activities are well coordinated without any forced nature to them.
The facility is alway clean and well maintained.service staff are always available if required
From day one the reception staff have made us feel very welcome, and everyone meets me with a welcome and a smile.
The management team have been a real asset in the transition of my father from hospital discharge and have been key in helping my siblings and I understand the pathway my father is currently on. They are always approachable and have helped a great deal, particularly being available to advise and give invaluable support for us and dad after my mothers passing.
I would highly recommend Chelmsford Care Centre
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful feedback!
We're delighted to hear that your father has received the care and attention he deserves at Chelmsford Care Centre. Our team works hard to ensure every resident is treated with respect and dignity, and it's truly rewarding to know this has made a positive difference for your family.
We're pleased that you've found our nurses approachable and supportive, and that our activities and facilities meet your expectations. It's also great to hear that the transition from hospital was smooth and that our management team could provide guidance and comfort during such a difficult time. Your recommendation means the world to us, and we'll make sure to share your kind words with the entire team, they will be thrilled! If there's ever anything more we can do to support you or your father, please don't hesitate to reach out.
We're delighted to hear that your father has received the care and attention he deserves at Chelmsford Care Centre. Our team works hard to ensure every resident is treated with respect and dignity, and it's truly rewarding to know this has made a positive difference for your family.
We're pleased that you've found our nurses approachable and supportive, and that our activities and facilities meet your expectations. It's also great to hear that the transition from hospital was smooth and that our management team could provide guidance and comfort during such a difficult time. Your recommendation means the world to us, and we'll make sure to share your kind words with the entire team, they will be thrilled! If there's ever anything more we can do to support you or your father, please don't hesitate to reach out.
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Review of
Chelmsford Care Centre
from A F (Son of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A warm welcoming environment , with excellent always friendly staff who are approachable and always willing to help . I would have no hesitation in recommending this care home to anyone who may have concerns about their loved one's welfare .
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful feedback! We're delighted to hear that you felt welcomed and supported by our team. Providing a friendly, approachable environment where families feel reassured about their loved one's care is at the heart of what we do. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
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Review of
Chelmsford Care Centre
from Andrew W (Grandson of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My relative is well looked after, and her needs are met, exactly within the parameters of her degenerative condition. All staff are kind and courteous, and always attentive to all residents, ensuring the highest level of care at all times
Reply from Liladevi Chamlagaikharel Liladevi, Registered Manager at Chelmsford Care CentreThank you so much for taking the time to share your positive feedback. We are truly pleased to hear that your relative feels well supported and that her needs are being met in line with her condition.
Our team works hard to ensure that every resident receives compassionate, attentive, and person-centred care, and it means a great deal to know this is reflected in your experience. We remain committed to maintaining best practice at all times, and we continuously monitor and review our care standards to ensure they remain robust and responsive to each individual's needs.
Your kind words will be shared with the staff, who will be encouraged by your appreciation. Thank you again for your trust and support.
Our team works hard to ensure that every resident receives compassionate, attentive, and person-centred care, and it means a great deal to know this is reflected in your experience. We remain committed to maintaining best practice at all times, and we continuously monitor and review our care standards to ensure they remain robust and responsive to each individual's needs.
Your kind words will be shared with the staff, who will be encouraged by your appreciation. Thank you again for your trust and support.
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Review of
Chelmsford Care Centre
from Tanya M (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home provided wonderful care & support during my Mum's short stay with them, during some very difficult times! My lovely mum passed away whilst in the home and every member of staff showed her such dignity & warmth. We were very happy with the home!
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for sharing your kind words. We are truly sorry for your loss and deeply honored that we could provide care and comfort to your mum during such a difficult time. It means a lot to know that our team was able to offer dignity, warmth, and support when it mattered most. Your feedback is greatly appreciated and will be shared with the staff, as it reminds us why we do what we do. Please know that our thoughts are with you and your family.
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Review of
Badgers
from C M (Sister of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sisters needs are met, and if I have any questions staff are always available to answer and discuss matters. Some things need to be repaired but in general things are kept in good condition. Food menu could be more varied, but I suppose on pureed diet it is not easy. My sister's room is quite small
and we have to move her soft toys every time she uses the bed, but no space for shelves.
Reply from Shiny Joe, National Operational Manager at BadgersI appreciate your feedback and will take it on board.
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Review of
Chelmsford Care Centre
from Kim H (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had a very bad experience in Mum's last home. As soon as we walked into Chelmsford Care Centre we knew that was the right home for her. The rooms are comfortable and walking around the home it had everything mum needed. Mum really liked it as well when we showed her. Staff are lovely. The only thing
I would add would be the gardens. It is all grass - needs trees and flower beds for mum.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for sharing your experience. We're delighted to hear that Chelmsford Care Centre felt like the right home for your mum and that she felt comfortable and happy when visiting. It's wonderful to know that our team and facilities met your expectations and helped create a positive environment for her. We really appreciate your feedback about the gardens. Creating a more vibrant outdoor space with trees and flower beds is a great suggestion, and we'll certainly take this into consideration as we continue to improve our home.
Thank you again for your kind words and for trusting us with your mum's care.
Thank you again for your kind words and for trusting us with your mum's care.
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Review of
Lanrick House
from K L (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law recently moved to this care home after her previous home was no longer able to cater for her advanced dementia, and the level of care she has received here so far has exceeded our expectations. From the management team to the carers, everyone has been incredibly kind, supportive, and
understanding throughout her transition.
The staff have shown exceptional skill in dementia care - treating her with patience, dignity, and genuine compassion. They are they are taking the time to learn her needs and preferences, which is helping her settle in much more quickly than we anticipated. Their calm, reassuring approach has made a noticeable difference to her comfort and well-being, even in just the first couple of days.
The home itself is warm, clean, and thoughtfully designed for residents Communication with the family has been excellent, giving us confidence and peace of mind as she adjusts to her new environment.
The staff have shown exceptional skill in dementia care - treating her with patience, dignity, and genuine compassion. They are they are taking the time to learn her needs and preferences, which is helping her settle in much more quickly than we anticipated. Their calm, reassuring approach has made a noticeable difference to her comfort and well-being, even in just the first couple of days.
The home itself is warm, clean, and thoughtfully designed for residents Communication with the family has been excellent, giving us confidence and peace of mind as she adjusts to her new environment.
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Review of
Chelmsford Care Centre
from Karen C (Daughter-in-law of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This was the only home who would take Chris in and help with her needs , the staff are always pleasant and smiling, always willing to help and we can't fault the home, they have done their best to settle her in, the home is very clean and plenty of staff around, as soon as you email you get a immediate
response, we are hoping that Chris continues to thrive.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful review. It truly means a lot to our whole team. We are grateful that you entrusted us with Chris's care, and we're delighted to hear that she is settling in well. Our staff work hard to create a welcoming, supportive environment, so your kind words about their positivity and responsiveness are deeply appreciated. We will continue doing everything we can to ensure Chris feels comfortable, safe, and supported, and we share your hope that she continues to thrive here. If there is ever anything more we can do, please don't hesitate to reach out. Thank you again for your trust and kind feedback.
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Frequently Asked Questions about Trust Care Management Ltd
Costs for care homes owned by Trust Care Management Ltd
Average costs per week for care homes owned by Trust Care Management Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Trust Care Management Ltd, based on 5 out of 9 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,310 |
| Residential Dementia Care | £1,310 |
| Nursing Care | £1,520 |
| Nursing Dementia Care | £1,580 |
| All Care Types | £1,328 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Trust Care Management Ltd own?
Trust Care Management Ltd own 9 Care Homes.
Which Trust Care Management Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trust Care Management Ltd to verify any information. View our terms and conditions. Trust Care Management Ltd has a Platinum Service – more info.