Care Homes Owned by Trust Care Management Ltd
9.5
Group Review Score
(the average from all locations with a review score)
Trust Care Management Ltd Locations (9)
Lanrick House
9.8
35 reviews
11 Wolseley Road, Rugeley WS15 2QJ
"My mother-in-law recently moved to this care home after her previous home was no longer able to cater for her advanced dementia, and the…" Read all 35 reviews
Location Type Care Home
Lanrick House is a lovely large house situated in the Town of Rugeley, Staffordshire. At Lanrick House, 24-hour care and support is provided for Residential/Dementia residents. The home offers rooms with and without en-suites and a range of rooms located… Read more about Lanrick House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- 30 Rooms
- from £1,080 / week
Rookhurst
9.6
18 reviews
17 Rookhurst Road, Bexhill-on-Sea TN40 2NZ
"Excellent care home with excellent staff. There have been notable improvements since taking residency here. There was a reluctance to move…" Read all 18 reviews
Location Type Care Home
Rookhurst Lodge provide services to individuals with a diagnosis of learning disabilities, Autistic Spectrum disorders, mental health needs and those that display moderate to high behaviours that challenge. Medical conditions will be secondary to… Read more about Rookhurst
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 6 Rooms
The Star Nursing and Residential Home
9.6
51 reviews
56/64 Star Road, Peterborough PE1 5HN
"Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's…" Read all 51 reviews
Location Type Care Home
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle. Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist… Read more about The Star Nursing and Residential Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 30 Rooms
- from £1,300 / week
Marlborough Lodge
9.6
13 reviews
253 Wishing Tree Road, St Leonards-on-Sea TN38 9LA
"My son is very happy in his safe secure, cosy home at Marlborough Lodge. He is always treated with respect and dignity by the staff. The…" Read all 13 reviews
Location Type Care Home
Marlborough Lodge provides services to individuals with a diagnosis of Learning Disabilities, Autistic Spectrum Disorders, Mental Health needs and those that display moderate to high Behaviours that Challenge. Medical conditions will be secondary to… Read more about Marlborough Lodge
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 6 Rooms
Chelmsford Care Centre
9.5
41 reviews
East Hanningfield Road, Howe Green, Chelmsford CM2 7TP
"I cannot fault the care and attention that is afforded my father by Chelmsford Care Centre. The nurses are always approachable and willing…" Read all 41 reviews
Location Type Care Home
Chelmsford Care Centre provides person-centred residential and nursing care in a home situated in Howe Green, Chelmsford. The team offer care for a wide range of requirements including (but not limited to) dementia and Alzheimer's, cancer, epilepsy and… Read more about Chelmsford Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 70 Rooms
- from £1,860 / week
Philia Lodge Rest Home
9.5
41 reviews
113-115 Eastfield Road, Peterborough PE1 4AU
"I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all…" Read all 41 reviews
Location Type Care Home
Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents. The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same… Read more about Philia Lodge Rest Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 20 Rooms
- from £1,000 / week
Primrose Hill Nursing Home
9.4
32 reviews
99a Old Fallings Lane, Fallings Park, Wolverhampton WV10 8BJ
"Regarding our family - we are more than happy with the care and attitude given to our mother, Florence! In our honest opinion, it is the…" Read all 32 reviews
Location Type Care Home
Primrose Hill Nursing Home comprises three units, each designed to provide specialist care and support for those people living dementia, complex nursing needs and those people requiring end of life care and support. To compliment the name of the home,… Read more about Primrose Hill Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 50 Rooms
- from £1,400 / week
Badgers
9.4
13 reviews
53 Rayleigh Avenue, Eastwood, Rayleigh, Leigh-on-Sea SS9 5DN
"Our experience with the care home so far has been nothing but positive. The staff we have met have been wonderful , knowledgeable and…" Read all 13 reviews
Location Type Care Home
Badgers is part of Trust Care Management Ltd the company acquired the home in August 2020 and has been committed to quality care and nursing. The focus is on a friendly and caring atmosphere, with the service established to reflect the needs and wishes… Read more about Badgers
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Nursing Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 10 Rooms
Cambuslodge
9.1
2 reviews
151 Wandsworth Bridge Road, London SW6 2TT
"I have been closely involved with Cambuslodge for 15 years, visiting my brother regularly. I regard my brother's admission to Cambuslodge…" Read all 2 reviews
Location Type Care Home
Cambuslodge is based in West London and offers residential care for people with a learning disability. Staff do their utmost to ensure that people living at Cambuslodge live a life that is meaningful and as independent as possible. They encourage… Read more about Cambuslodge
- Care Provided
- Long Term/Permanent
- Residential Care
- Younger Adults
- Learning Disability / Autism
- Palliative Care
- 5 Rooms
Trust Care Management Ltd Reviews (246)
9.5
Trust Care Management Ltd has a Group Review Score of 9.5 (9.498) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.
Review of
Chelmsford Care Centre
from M F (Son of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the care and attention that is afforded my father by Chelmsford Care Centre.
The nurses are always approachable and willing to discuss any feedback on fathers progress and advice on how best to manage his condition. The HCA's are always on hand to help and treat dad with respect and
The nurses are always approachable and willing to discuss any feedback on fathers progress and advice on how best to manage his condition. The HCA's are always on hand to help and treat dad with respect and
dignity.
Activities are well coordinated without any forced nature to them.
The facility is alway clean and well maintained.service staff are always available if required
From day one the reception staff have made us feel very welcome, and everyone meets me with a welcome and a smile.
The management team have been a real asset in the transition of my father from hospital discharge and have been key in helping my siblings and I understand the pathway my father is currently on. They are always approachable and have helped a great deal, particularly being available to advise and give invaluable support for us and dad after my mothers passing.
I would highly recommend Chelmsford Care Centre
Activities are well coordinated without any forced nature to them.
The facility is alway clean and well maintained.service staff are always available if required
From day one the reception staff have made us feel very welcome, and everyone meets me with a welcome and a smile.
The management team have been a real asset in the transition of my father from hospital discharge and have been key in helping my siblings and I understand the pathway my father is currently on. They are always approachable and have helped a great deal, particularly being available to advise and give invaluable support for us and dad after my mothers passing.
I would highly recommend Chelmsford Care Centre
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful feedback!
We're delighted to hear that your father has received the care and attention he deserves at Chelmsford Care Centre. Our team works hard to ensure every resident is treated with respect and dignity, and it's truly rewarding to know this has made a positive difference for your family.
We're pleased that you've found our nurses approachable and supportive, and that our activities and facilities meet your expectations. It's also great to hear that the transition from hospital was smooth and that our management team could provide guidance and comfort during such a difficult time. Your recommendation means the world to us, and we'll make sure to share your kind words with the entire team, they will be thrilled! If there's ever anything more we can do to support you or your father, please don't hesitate to reach out.
We're delighted to hear that your father has received the care and attention he deserves at Chelmsford Care Centre. Our team works hard to ensure every resident is treated with respect and dignity, and it's truly rewarding to know this has made a positive difference for your family.
We're pleased that you've found our nurses approachable and supportive, and that our activities and facilities meet your expectations. It's also great to hear that the transition from hospital was smooth and that our management team could provide guidance and comfort during such a difficult time. Your recommendation means the world to us, and we'll make sure to share your kind words with the entire team, they will be thrilled! If there's ever anything more we can do to support you or your father, please don't hesitate to reach out.
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Review of
Chelmsford Care Centre
from A F (Son of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A warm welcoming environment , with excellent always friendly staff who are approachable and always willing to help . I would have no hesitation in recommending this care home to anyone who may have concerns about their loved one's welfare .
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful feedback! We're delighted to hear that you felt welcomed and supported by our team. Providing a friendly, approachable environment where families feel reassured about their loved one's care is at the heart of what we do. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
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Review of
Chelmsford Care Centre
from Andrew W (Grandson of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My relative is well looked after, and her needs are met, exactly within the parameters of her degenerative condition. All staff are kind and courteous, and always attentive to all residents, ensuring the highest level of care at all times
Reply from Liladevi Chamlagaikharel Liladevi, Registered Manager at Chelmsford Care CentreThank you so much for taking the time to share your positive feedback. We are truly pleased to hear that your relative feels well supported and that her needs are being met in line with her condition.
Our team works hard to ensure that every resident receives compassionate, attentive, and person-centred care, and it means a great deal to know this is reflected in your experience. We remain committed to maintaining best practice at all times, and we continuously monitor and review our care standards to ensure they remain robust and responsive to each individual's needs.
Your kind words will be shared with the staff, who will be encouraged by your appreciation. Thank you again for your trust and support.
Our team works hard to ensure that every resident receives compassionate, attentive, and person-centred care, and it means a great deal to know this is reflected in your experience. We remain committed to maintaining best practice at all times, and we continuously monitor and review our care standards to ensure they remain robust and responsive to each individual's needs.
Your kind words will be shared with the staff, who will be encouraged by your appreciation. Thank you again for your trust and support.
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Review of
Chelmsford Care Centre
from Tanya M (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home provided wonderful care & support during my Mum's short stay with them, during some very difficult times! My lovely mum passed away whilst in the home and every member of staff showed her such dignity & warmth. We were very happy with the home!
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for sharing your kind words. We are truly sorry for your loss and deeply honored that we could provide care and comfort to your mum during such a difficult time. It means a lot to know that our team was able to offer dignity, warmth, and support when it mattered most. Your feedback is greatly appreciated and will be shared with the staff, as it reminds us why we do what we do. Please know that our thoughts are with you and your family.
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Review of
Badgers
from C M (Sister of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sisters needs are met, and if I have any questions staff are always available to answer and discuss matters. Some things need to be repaired but in general things are kept in good condition. Food menu could be more varied, but I suppose on pureed diet it is not easy. My sister's room is quite small
and we have to move her soft toys every time she uses the bed, but no space for shelves.
Reply from Shiny Joe, National Operational Manager at BadgersI appreciate your feedback and will take it on board.
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Review of
Chelmsford Care Centre
from Kim H (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had a very bad experience in Mum's last home. As soon as we walked into Chelmsford Care Centre we knew that was the right home for her. The rooms are comfortable and walking around the home it had everything mum needed. Mum really liked it as well when we showed her. Staff are lovely. The only thing
I would add would be the gardens. It is all grass - needs trees and flower beds for mum.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for sharing your experience. We're delighted to hear that Chelmsford Care Centre felt like the right home for your mum and that she felt comfortable and happy when visiting. It's wonderful to know that our team and facilities met your expectations and helped create a positive environment for her. We really appreciate your feedback about the gardens. Creating a more vibrant outdoor space with trees and flower beds is a great suggestion, and we'll certainly take this into consideration as we continue to improve our home.
Thank you again for your kind words and for trusting us with your mum's care.
Thank you again for your kind words and for trusting us with your mum's care.
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Review of
Lanrick House
from K L (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law recently moved to this care home after her previous home was no longer able to cater for her advanced dementia, and the level of care she has received here so far has exceeded our expectations. From the management team to the carers, everyone has been incredibly kind, supportive, and
understanding throughout her transition.
The staff have shown exceptional skill in dementia care - treating her with patience, dignity, and genuine compassion. They are they are taking the time to learn her needs and preferences, which is helping her settle in much more quickly than we anticipated. Their calm, reassuring approach has made a noticeable difference to her comfort and well-being, even in just the first couple of days.
The home itself is warm, clean, and thoughtfully designed for residents Communication with the family has been excellent, giving us confidence and peace of mind as she adjusts to her new environment.
The staff have shown exceptional skill in dementia care - treating her with patience, dignity, and genuine compassion. They are they are taking the time to learn her needs and preferences, which is helping her settle in much more quickly than we anticipated. Their calm, reassuring approach has made a noticeable difference to her comfort and well-being, even in just the first couple of days.
The home itself is warm, clean, and thoughtfully designed for residents Communication with the family has been excellent, giving us confidence and peace of mind as she adjusts to her new environment.
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Review of
Chelmsford Care Centre
from Karen C (Daughter-in-law of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This was the only home who would take Chris in and help with her needs , the staff are always pleasant and smiling, always willing to help and we can't fault the home, they have done their best to settle her in, the home is very clean and plenty of staff around, as soon as you email you get a immediate
response, we are hoping that Chris continues to thrive.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful review. It truly means a lot to our whole team. We are grateful that you entrusted us with Chris's care, and we're delighted to hear that she is settling in well. Our staff work hard to create a welcoming, supportive environment, so your kind words about their positivity and responsiveness are deeply appreciated. We will continue doing everything we can to ensure Chris feels comfortable, safe, and supported, and we share your hope that she continues to thrive here. If there is ever anything more we can do, please don't hesitate to reach out. Thank you again for your trust and kind feedback.
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Review of
Cambuslodge
from Sarah T (Sister of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been closely involved with Cambuslodge for 15 years, visiting my brother regularly.
I regard my brother's admission to Cambuslodge as a near miracle in terms of the degree of happiness that he has experienced as a resident and the comfort that it has given his family knowing that he is exceptionally
I regard my brother's admission to Cambuslodge as a near miracle in terms of the degree of happiness that he has experienced as a resident and the comfort that it has given his family knowing that he is exceptionally
well cared for in every way.
The staff are friendly, caring and very competent.
The organisation of daily activities and outings provides the residents with highly meaningful and involved lives.
I simply wish that there were more facilities like this one so that more people might benefit from the same standard of care and attention.
The staff are friendly, caring and very competent.
The organisation of daily activities and outings provides the residents with highly meaningful and involved lives.
I simply wish that there were more facilities like this one so that more people might benefit from the same standard of care and attention.
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Review of
Chelmsford Care Centre
from L P (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in the care home since last February. I am very pleased with the care she receives, I know that she is comfortable, content and very well looked after. The carers and other staff are all very good, they are very attentive to her every need and the wellbeing of all the residents can
be seen to be the priority of all the staff.
They organise quite a lot of activities in the home, in which all residents are encouraged to partake in, but it is never an issue if they don't want to. The nursing staff in the home are always available should I have any concerns or questions regarding her health or wellbeing. The food is very good and my mother eats well and enjoys it.
There is a real sense of community in the home.
They organise quite a lot of activities in the home, in which all residents are encouraged to partake in, but it is never an issue if they don't want to. The nursing staff in the home are always available should I have any concerns or questions regarding her health or wellbeing. The food is very good and my mother eats well and enjoys it.
There is a real sense of community in the home.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful feedback. We're delighted to hear that your mother feels comfortable, content, and well cared for. Our team works hard to ensure every resident's wellbeing is our top priority, so it's lovely to know this shines through. We're also pleased that the activities, nursing support, and meals have met your expectations and that you feel a sense of community within the home. Your kind words mean a lot to our staff and motivate us to keep providing the highest standard of care. If you ever have any questions or suggestions, please don't hesitate to reach out we're always here for you and your mother.
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Review of
Chelmsford Care Centre
from P C (Son of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father is currently receiving long term care. When I compare Chelmsford Care Centre with his previous care facility the standard of care he receives is far more suited to his needs. He is made to feel like a member of a community and not an individual. The staff are fantastic and deal with him in
a professional and caring way. He is occupied every day with the activities that are run by the staff and I know it can be difficult for him to be involved sometimes but the staff persevere and make sure he is engaged as much as possible. I Highly recommend this care centre as it is a very welcoming place where the individuals needs are constantly met. Thanks
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your wonderful feedback! We are delighted to hear that your father feels part of our community and that our team's efforts to provide personalized, compassionate care are making a positive difference. Ensuring that every resident feels valued and engaged is at the heart of what we do, and it's rewarding to know this is reflected in your experience.
Your recommendation means a lot to us, and we'll share your kind words with the staff they will be thrilled! If there's ever anything more we can do to support your father, please don't hesitate to reach out.
Your recommendation means a lot to us, and we'll share your kind words with the staff they will be thrilled! If there's ever anything more we can do to support your father, please don't hesitate to reach out.
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Review of
Primrose Hill Nursing Home
from David T (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Regarding our family - we are more than happy with the care and attitude given to our mother, Florence! In our honest opinion, it is the nicest, friendliest home we have encountered. Hope this says it all.
Reply from Shiny Joe, National Operational Manager at Primrose Hill Nursing HomeThank you so much for your heartfelt words! We're truly honoured to have earned your trust and appreciation. Knowing that Florence feels cared for and that your family sees our home as the nicest and friendliest means the world to us. Your support inspires our team every day to continue providing compassionate, high-quality care. We're so glad to have Florence with us she's a cherished part of our community!
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Review of
Cambuslodge
from Joanne L (Sister of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has lived at Cambuslodge for around 30 years. He is very happy there. The staff are fantastic. The Manager has been there many years and I can't praise her enough. She is an outstanding Manager who cares deeply about all the residents. The whole staff team are very dedicated and supportive
to the residents and the families. The home offers different activities for the residents to go to and keeps them well and happy. I feel very grateful that my brother resides at Cambuslodge and receives excellent care and support.
Reply from Chris Graham, Director at CambuslodgeThank you so much for your kind words and for taking the time to share your experience. It truly means a great deal to the whole team to know that your brother feels happy, settled, and supported here at Cambuslodge. Many of our staff have been part of the home for a long time, and the relationships built over the years are at the heart of the care we provide.
We take great pride in creating a homely environment where every resident feels valued and engaged, and your feedback reassures us that we are achieving that. I'll be sure to share your lovely comments with all the team - they'll be delighted to hear them.
Thank you again for your continued trust and support; it's a privilege to be part of your brother's life and care journey.
We take great pride in creating a homely environment where every resident feels valued and engaged, and your feedback reassures us that we are achieving that. I'll be sure to share your lovely comments with all the team - they'll be delighted to hear them.
Thank you again for your continued trust and support; it's a privilege to be part of your brother's life and care journey.
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Review of
Rookhurst
from D T (Brother of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care home with excellent staff. There have been notable improvements since taking residency here. There was a reluctance to move from the previous provider but this was due to a general fear of change. In hindsight it would have been better to move here sooner. We are very pleased with the
care provided and the approach taken by all the staff.
Reply from Fiona Gibbs, Registered Manager at RookhurstDear Darren,
Thank you for your positive review, it is much appreciated.
It is wonderful to see the small but noticeable steps that your sister is making by engaging with her key worker and the staff team.
It is lovely to hear that she refers to the service as her home, enjoys living there, but most of all feels happy and safe.
Your support to the service means so much.
Thank you for your positive review, it is much appreciated.
It is wonderful to see the small but noticeable steps that your sister is making by engaging with her key worker and the staff team.
It is lovely to hear that she refers to the service as her home, enjoys living there, but most of all feels happy and safe.
Your support to the service means so much.
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Review of
Chelmsford Care Centre
from David W (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
First impressions: my mum has been in a different home for the past 5/6 months, where she never settled.
On my entrance I spoke to the female receptionist (sorry I didn't get her name) they knew exactly who mum is and took me through to her.
When I visited her today, she was happy relaxed and definitely
On my entrance I spoke to the female receptionist (sorry I didn't get her name) they knew exactly who mum is and took me through to her.
When I visited her today, she was happy relaxed and definitely
more settled than I have seen her since her dementia took hold of her. She was passing time by chatting to other residents. She flatly refused to communicate with anyone in her old home.
Whilst I was there she was given a nice cup of tea and offered some fresh biscuits. A carer came across and gave her daily medication and stood there whilst mum swallowed the tablets. This was done with care and it was explained that it was her medication not just 'chucked' at her.
Loads of staff were around at all times which is comforting for me as I physically saw that she's being looked after.
Only 4 stars as its early days.
So far so good
Whilst I was there she was given a nice cup of tea and offered some fresh biscuits. A carer came across and gave her daily medication and stood there whilst mum swallowed the tablets. This was done with care and it was explained that it was her medication not just 'chucked' at her.
Loads of staff were around at all times which is comforting for me as I physically saw that she's being looked after.
Only 4 stars as its early days.
So far so good
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for sharing your experience it truly means a lot. We're so pleased to hear that your mum is feeling more settled and relaxed. It's wonderful that she's engaging with other residents and enjoying simple comforts like tea and biscuits. The team will be glad to know their care and attention are making a difference, especially with how her medication was handled and the visible staff presence.
We understand it's still early days, and we appreciate your honest feedback. Please don't hesitate to reach out if there's anything more we can do to support your mum or help her continue to feel at home.
We understand it's still early days, and we appreciate your honest feedback. Please don't hesitate to reach out if there's anything more we can do to support your mum or help her continue to feel at home.
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Review of
Chelmsford Care Centre
from J S (Wife of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are very caring and gentle with my husband and try to help him lead a calm life. I feel that he has a better life than if he was still at home living with me.
Reply from Liladevi Chamlagaikharel Liladevi, Registered Manager at Chelmsford Care CentreThank you so much for your kind words. We're truly touched to hear that our team has made such a positive difference in your husband's life. Providing compassionate, person-centred care is at the heart of everything we do, and knowing that he feels calm and supported means the world to us. We're also grateful for your trust-it's an honour to be part of his journey and to offer you peace of mind.
Kind regards
Lila Chanlagai
Home manager
Kind regards
Lila Chanlagai
Home manager
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Review of
Chelmsford Care Centre
from M W (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with services that they give my husband, nothing is too much trouble.
Reply from Zoe Walker, Deputy Manager at Chelmsford Care CentreThank you so much for your kind words. We're truly glad to hear your husband is receiving the care he deserves, it's our pleasure to support him.
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Review of
Badgers
from Julie M (Mother of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with my sons care The staff are very attentive & deal with his needs He gets plenty of the carers attention & care He has greatly improved since he has been living in the home The family are greatly relived now he has his forever home
Reply from Shiny Joe, National Operational Manager at BadgersThank you so much for your kind words. We're truly grateful for your trust and support. It means a lot to our team to know that we're making a positive difference. We're always here for you."
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Review of
Badgers
from Sandra J (Relative of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience with the care home so far has been nothing but positive. The staff we have met have been wonderful , knowledgeable and supportive. Whenever an issue arises they do everything in their power to help. Thank you for all your support
Reply from Shiny Joe, National Operational Manager at BadgersWe're delighted to hear that your experience has been so positive. Our team is committed to providing the best care and support possible, and your feedback is incredibly encouraging. Thank you for taking the time to share this."
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Review of
Rookhurst
from Nicholas U (Brother of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother continues to enjoy his life living in Rookhurst. This has been the case for a number of years so in reality it has become the norm. I am unable to suggest any possible improvements that would better my brother's life in all respects. My family and I continue to be delighted and grateful to
all members of Rookhurst team and family led by an inspirational manager.
Reply from Fiona Gibbs, Registered Manager at RookhurstThank you for your lovely review. Together, the staff and the people that we support are a team, and we always do our best to make everyone welcome and feel at home. We all feel like part of a family, so thank you for seeing us that way.
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Frequently Asked Questions about Trust Care Management Ltd
Costs for care homes owned by Trust Care Management Ltd
Average costs per week for care homes owned by Trust Care Management Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Trust Care Management Ltd, based on 5 out of 9 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,310 |
| Residential Dementia Care | £1,310 |
| Nursing Care | £1,520 |
| Nursing Dementia Care | £1,580 |
| All Care Types | £1,328 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Trust Care Management Ltd own?
Trust Care Management Ltd own 9 Care Homes.
Which Trust Care Management Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trust Care Management Ltd to verify any information. View our terms and conditions. Trust Care Management Ltd has a Platinum Service – more info.