Rookhurst Lodge provide services to individuals with a diagnosis of learning disabilities, Autistic Spectrum disorders, mental health needs and those that display moderate to high behaviours that challenge.
Medical conditions will be secondary to the primary diagnosis of learning disabilities, mental health needs or Autism. The care provided has a person centred focus highlighting the uniqueness of the individual within a homely environment.
The home has a fully integrated kitchen, en-suite showers...
Contact Rookhurst to confirm what's included and get a personalised quote:
Rookhurst has a Review Score of 9.3 (9.308) out of 10, based on 15 reviews in the last 2 years.
Over all time Rookhurst has 23 reviews.
My sister in law is a resident at Rookhurst and is very happy there. The staff are professional and always able to answer any questions or concerns we may have. I drove my wife to visit last month and could see my sister in law was in good spirits and well cared for. She was chatty when she went to lunch and her walking had improved from our last visit.
Thank you for your lovely feedback. We are so pleased to hear your sister-in-law is happy and comfortable at Rookhurst Lodge, her well being is always at the heart of what we do. It means a great deal to know that both her and her family feel supported by our team.
My auntie has been at Rookhurst Care Home for a while now and we've been really happy with the care she receives. The staff are always kind, patient and welcoming whenever we visit, and it's clear they genuinely care about the residents. My auntie often talks about how supported and comfortable she feels there, which gives our family a lot of reassurance. The home is always clean, friendly and has a lovely atmosphere. Thank you to all the team for everything you do.
Thank you for your kind feedback. We are pleased to hear that your aunt feels supported and comfortable at Rookhurst Lodge, and that your family has been reassured by the care she receives. Your comments about our caring staff and welcoming environment are greatly appreciated and will be shared with the team. Thank you for taking the time to leave this review.
We visited my sister today and as always we had a very nice day. My sister was in good spirits and had lots to tell us all good. The staff are extremely committed and always a pleasure to see and speak too. We met a new resident today who has been there a month or so he was very chatty and smiling saying how much he likes his new home. The residents were having an exercise session while we were there with a trainer and we could see they all participated and enjoyed it. We look forward to visiting again soon.
It is...
My son and family have been welcomed into Rookhurst lodge so far from what I have seen it's a beautiful home for the residents, my son has seemed very happy every time he's been there . It's early days at the moment , but I feel this is the home for Kyle .
Thank you so much for your lovely feedback. Were delighted to hear that you and your family have felt welcomed at Rookhurst Lodge, and its wonderful to know that your son has been happy during his time with us. Our team works hard to create a homely, supportive environment for every resident, and...
It's a huge relief to know we have found somewhere that we didn't think existed.
Thank you!
It means a great deal to our entire team to know that your family feels welcomed, supported, and reassured. We understand how important and emotional the decision can be when choosing the right home for a loved one, and we are truly honoured that you...
When my brother first went to live at rookhurst it appeared to be such a caring, welcoming place for him to live. Unfortunately in our experience, it went drastically downhill. We were made to feel very unwelcome, and in their own words ' they would observe our private visits with our brother from the garden' or sitting in a chair outside his bedroom door. We have this in an email sent to social services. My brother lost several stone in weight. He looked more and more ill every time we visited him. My brothers health was not taken serious. My brother died from aspirating pneumonia on Christmas eve. If my beautiful brother was still living at home with our mum we are 100% certain he would still be here with us, as my mum always got him medical treatment as soon as there was an issue. IF YOU SEND A LOVED ONE HERE, PLEASE DO SPOT CHECKS, ITS THE ONLY WAY YOU WILL SEE WHAT ITS REALLY LIKE.
Thank you for your feedback, and please accept our sincere condolences for your loss. We must clarify that several points raised do not reflect the documented clinical records or the care provided. Your brother received regular medical involvement from external professionals, and any concerns were...
My son Kyle is joining the family in this care home I have been there twice and the staff have been absolutely fantastic. Made us welcome. Made my son feel part of the family, setting up good, strong plans for his future and I am looking forward to being part of that.Thank you for great support.
Thank you again for your trust and your thoughtful review.
This is a genuine family review.
Thank you for taking the time to share your perception of your experience, and please accept our deepest condolences on the passing of your brother. The concerns you've raised about communication, engagement, and the level of support provided do not reflect the standards we strive for and achieve....
I know my uncle is in the very best care we could wish for here, I'm so grateful for all the caring and kind staff who give him the best support! He is so happy and full of love which truly is testament to how he is cared for.
He is an absolute inspiration to us all!
Rookhurst have always been great over the years, and more recently have proved to be very good with managing challenging medical issues, and always ensure the services and activities go a long way to ensuring continual improvements. Communication is excellent and visiting is made very comfortable by way of having plenty of space in a clean and tidy environment, also helped by the other residents being calm, kind, courteous and helpful.
Thank you
As always, the attention in providing a warm welcoming environment from the whole team was in evidence at our Christmas visit. The Rookhurst family home feels just like that, a family home and the needs of our family member are always met with kindness, dignity and good humour, which makes for a very happy environment.
As always, it is wonderful to see you as a family and to continue to support your loved one, providing a happy and homely environment
My brother continues to enjoy his life living in Rookhurst. This has been the case for a number of years so in reality it has become the norm. I am unable to suggest any possible improvements that would better my brother's life in all respects. My family and I continue to be delighted and grateful to all members of Rookhurst team and family led by an inspirational manager.
Thank you for your lovely review. Together, the staff and the people that we support are a team, and we always do our best to make everyone welcome and feel at home. We all feel like part of a family, so thank you for seeing us that way.
My brother is extremely happy and well cared for by all the staff who treat him with genuine warmth. The home has a lovely welcoming atmosphere and as a family we are reassured that he is living his best life.
Thank you. We really appreciate your feedback. It is our pleasure to provide the care and support for your brother. It is wonderful to know that we are making a difference.
Since my son has lived here at Rookhurst, he has come along and gained confidence and self-help skills. He has just finished a college course, which he has enjoyed very much, I'm so proud of him. Staff are very friendly and helpful to the service users, and their families, it's a family environment, which is so lovely. If anyone is looking for a relative, I would recommend this beautiful home.
Thank you for your lovely review it is much appreciated. It is a pleasure to support your son. Likewise, we are so proud of him and his achievements. He is an absolute inspiration to us all.
The team always gives genuine care through the meaningful relationships they build with each member of Rookhurst. They provide a level of kindness and attentiveness that is both heartfelt and personal.
Thank you for your positive review. We strive as a team to offer the best quality care to those that we support, including to each other as colleagues, in a person-centered manner unique to the individual's needs.
I always find the staff very friendly and helpful. They are always welcoming and accommodating with visitors and the residents are always happy. It is a very caring and comfortable environment which is very reassuring for the family.
We strive to ensure that our service users and their loved ones feel welcome and comfortable at Rookhurst Lodge.
Thank you for everything that you do!
Fiona
Since my son has been at Rookhurst, which has only been a few months he has been happy and settled. The manager and staff are focused on giving the best care to all the residents. It's lovely to see my son interacting with the staff and the other residents because he will only do this where he feels safe and happy. He sees Rookhurst as his home from home. I look forward to seeing his achievements in the coming months.
It is a pleasure supporting and caring for your son. He is a real inspiration to us all with the achievements he has made over the past few months.
I have found that staff to be helpful and kind to the service users, they have helped my son to achieve his goals, and to be able to be independent, as possible, Which is on going. Since my son has been here, his skills have increased and his speech has improved, which helps his moods, as his able to express his feelings better and his needs. We have found staff and management very helpful and supportive, we can't thank them enough.
Thank you for your review. It is much appreciated.
Could not ask for more.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I'm proud to manage and lead the staff team at Rookhurst Lodge and I believe in maintaining a good working relationship with both the service users their family and friends is a valid contribution to the successful running of our home.
Things that are important to me are my family, my two cats (Badger and Biddy) nd books. Material things do not matter to me.
I have been a full-time stay-at-home mum for the past 19 years. I have previously been employed in the health and social care industry as a supper cook. Whilst in this employment, I witnessed the dedication of the care and support workers and felt that I had the same passion and commitment to give. I have now achieved employment at Rookhurst Lodge since 2022, and I'm eager for forward learning. I feel that I have now settled into my role and thoroughly enjoy the interactions with the staff team and the service users.
I feel that in the short months that I have been here, I have inspired and been inspired by the person-centred approach that the staff team use to support the service users.
After several years of being a mum, I feel that my position as a support worker has allowed me to rediscover new passions for this role and this client group, and it has also promoted my confidence.In my downtime, my other passions include crocheting and diamond art.
I have worked at Rookhurst Lodge since 2021.
I have worked in previous care settings historically, but I can honestly say that my current job is one of the best.I enjoy watching the people I support to achieve their goals. They are an inspiration to us all
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 6 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rookhurst to verify any information. View our terms and conditions. Rookhurst has an Enhanced Service -more info.