Our standard fees cover accommodation, meals, housekeeping, personal care, and a range of social activities designed to support residents’ wellbeing. Basic laundry services are also included as part of our standard offering.
Some additional services, such as hairdressing, chiropody, and certain therapies, are available at an extra cost. These optional services are arranged directly with the providers, and residents or their representatives will always be informed of the charges in advance.
Where a resident’s care needs exceed the funding provided by their local authority or the NHS, top-up fees may apply. These are agreed transparently with families or representatives before admission, so everyone understands the financial commitment involved.
We are committed to providing clear and open communication about all fees, and full details are provided in our information pack, which is available on request.
These prices are only a guideline, please contact Chelmsford Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes.
Key points of policy:
Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance.
Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests.
Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place.
Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission.
Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered.
Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well.
Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary.
Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed.
Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy.
Our goal is to make every visit a positive, safe, and supportive experience for all.
Onsite private parking
Chelmsford Care Centre has a Review Score of 9.4 (9.422) out of 10, based on 24 reviews in the last 2 years.
Over all time Chelmsford Care Centre has 30 reviews.
5.0 out of 5
1.0 out of 5
Thank you for your feedback. We acknowledge receipt of your concerns on the day your father left our care, and we want to assure you that we have taken them seriously. Following your report, a thorough internal review was conducted, and the findings have been submitted to our safeguarding team for further evaluation. We understand that the decision to move your father from our service was primarily to be closer to his wife, your step-mum. We respect and support your family's choice, as we know how important proximity and emotional support are during times of care and recovery. Your father was admitted to our facility under the Discharge to Assess (D2A) pilot scheme, and during his stay, we aimed to provide the highest standard of care. We were pleased to receive positive feedback from your family throughout his time with us. Your regular engagement with the unit manager helped us ensure that your fathers needs were being met and that any concerns were addressed promptly.
4.0 out of 5
That's wonderful to hear. It's reassuring to know your wife is receiving such loving and attentive care. The dedication of the staff makes all the difference, and it's heartwarming that she feels happy and comfortable here. Wishing you both continued peace and happiness.
5.0 out of 5
Your kind words are truly appreciated. It's heartwarming to hear how dedicated and compassionate the staff have been in caring for your husband and supporting your family. Their commitment to creating a positive and respectful environment is invaluable, and your gratitude is a beautiful reflection of that. Thank you for sharing such a heartfelt message.
5.0 out of 5
Thank you so much for sharing your heartfelt experience. It's truly touching to hear how well your wife has settled at Chelmsford Care Centre and how much care and warmth the team has shown her. It's wonderful to hear that you feel welcome whenever you visit and that the support is there when you need it. Your words reflect the dedication of the staff and the quality of the environment they've created. While it's never easy to be apart from a loved one, the peace of mind that comes from knowing she is receiving the care she truly needs is invaluable. Thank you for sharing your journey, and for expressing such kind words about the care team at Chelmsford Care Centre. It is clear that they are making a meaningful difference, and that is something truly special.
5.0 out of 5
Thank you for sharing your experience. It's heartening to hear that your wife is treated with such respect and understanding. The kindness and friendliness of the staff, along with the home's policy of allowing unlimited access for family, truly seem to foster a supportive and close-knit environment. It's wonderful that you and your family can maintain a cherished relationship with her. Your feedback highlights the compassionate care provided, and it's greatly appreciated.
5.0 out of 5
Thank you so much for your heartfelt message. It means a lot to hear that you appreciated the care and support provided to your dad during his time at the Garden Unit. We strive to treat all our residents with kindness and patience, and it's wonderful to know that this was your experience.Your words about feeling involved and welcomed by our staff, both day and night, are truly touching. We understand how important it is for families to feel confident and informed about their loved one's care, especially during such challenging times.We are grateful for your trust and for allowing us to care for you Dad.
1.0 out of 5
We take all feedback very seriously; Our aim is to provide the best possible care to those we support, and it is something we take seriously when the care falls short of this. Please rest assured that this was thoroughly investigated and appropriate action implemented. Should you wish to contact us and discuss then please contact me on the details provided.
5.0 out of 5
Thank you so much for your kind words. It means the world to us to know that we have made a positive impact on your father's life and your family's peace of mind. Our team is dedicated to providing the best care possible. We are grateful for the trust you have placed in us and are honoured to be a part of your father's journey to recovery. Thank you once again for your heartfelt message. It is a privilege to care for your father, and we will continue to do our utmost to ensure his well-being and happiness.
5.0 out of 5
Thank you so much for taking the time to write this review and share with others your experiences of the care provided for your dad at Chelmsford Care Centre. We are so happy that we have the opportunity to care for your dad and thank you for allowing us the privilege.
5.0 out of 5
Thank you so much for taking the time to write this review and share with others your experiences of the care provided for your dad at Chelmsford Care Centre. We are so happy that we have the opportunity to care for your dad and thank you for allowing us the privilege.
5.0 out of 5
Thank you for taking the time to leave us a review. I am so grateful that, after your initial disappointment of the change in home, we have been able to reassure you with the safe care and attention. We thank you for allowing us the opportunity and pleasure of caring for your brother.
5.0 out of 5
Thank you so much for taking the time to review the care and service provided for your brother at Chelmsford Care Centre. It makes me so proud to see that the nursing, care and management staff have all contributed to the wonderful review and so glad that you feel the communication and updates have met your needs and indeed the care for your brother.
5.0 out of 5
Thank you so much for taking the time to complete a review of the care service provided for your mum at Chelmsford Care Centre. We are so happy that you have felt supported throughout the process and that all assistance provided by the management team has been up to your expectation. It is an honour for us to care for your loved one.
5.0 out of 5
Thank you so much for taking the time to review Chelmsford Care Centre. We are so grateful for your kind words and to hear how supported you felt during the time in which your dad was in our care. It was a privilege for us to be able to care for him and so glad that he was able to get strong enough to return to his own home with his family.
5.0 out of 5
Thank you for taking the time to leave us a review of the service your stepdad received. It was a pleasure for us to care for him.
5.0 out of 5
Thank you so much for taking the time to complete a review for the home and for the amazing comments the team will be so proud. It was a pleasure to care for your husband.
5.0 out of 5
Thank you for your heartfelt review. We are deeply touched by your kind words and are grateful for the opportunity to have cared for your mum over the past seven months. Our team strives to provide compassionate and personalised care, and it is rewarding to hear that our efforts made a positive impact on your family during a challenging time. We wish your mum all the best in her new care home and are always here to support you.
5.0 out of 5
Thank you so much for taking the time to review the experience you have had with Chelmsford Care Centre. It was a pleasure to care for your wife and also a pleasure to have got to know you. We all miss you both.
5.0 out of 5
Thank you for your kind words. It was our privilege to care for your husband. I will pass on your lovely comments to the care team.
The Review Score of 9.4 (9.422) out of 10 for Chelmsford Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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