Our standard fees cover accommodation, meals, housekeeping, personal care, and a range of social activities designed to support residents’ wellbeing. Basic laundry services are also included as part of our standard offering.
Some additional services, such as hairdressing, chiropody, and certain therapies, are available at an extra cost. These optional services are arranged directly with the providers, and residents or their representatives will always be informed of the charges in advance.
Where a resident’s care needs exceed the funding provided by their local authority or the NHS, top-up fees may apply. These are agreed transparently with families or representatives before admission, so everyone understands the financial commitment involved.
We are committed to providing clear and open communication about all fees, and full details are provided in our information pack, which is available on request.
These prices are only a guideline, please contact Chelmsford Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes.
Key points of policy:
Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance.
Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests.
Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place.
Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission.
Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered.
Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well.
Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary.
Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed.
Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy.
Our goal is to make every visit a positive, safe, and supportive experience for all.
Onsite private parking
Chelmsford Care Centre has a Review Score of 9.5 (9.464) out of 10, based on 27 reviews in the last 2 years.
Over all time Chelmsford Care Centre has 33 reviews.
The Review Score of 9.5 (9.464) out of 10 for Chelmsford Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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