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Care Provided by Chelmsford Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our standard fees cover accommodation, meals, housekeeping, personal care, and a range of social activities designed to support residents’ wellbeing. Basic laundry services are also included as part of our standard offering.
Some additional services, such as hairdressing, chiropody, and certain therapies, are available at an extra cost. These optional services are arranged directly with the providers, and residents or their representatives will always be informed of the charges in advance.
Where a resident’s care needs exceed the funding provided by their local authority or the NHS, top-up fees may apply. These are agreed transparently with families or representatives before admission, so everyone understands the financial commitment involved.
We are committed to providing clear and open communication about all fees, and full details are provided in our information pack, which is available on request.
The price(s) shown are provided by the care home. Contact Chelmsford Care Centre for full pricing details and T&Cs.
Contact Chelmsford Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Trust Care Management Ltd
- Private Owned
Person in charge
- Liladevi Chamlagaikharel(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking
- Onsite private parking
Chelmsford Care Centre Reviews (45)
Chelmsford Care Centre has a Review Score of 9.6 (9.586) out of 10, based on 33 reviews in the last 2 years.
Over all time Chelmsford Care Centre has 45 reviews.
My wife is treated with respect & understanding of her worsening condition. Staff are both kind & friendly. The home allows myself & family unlimited access & in so doing enables us to continue a close & much appreciated relationship. My wife, by choice, is not a keen participant of activities.
Thank you for sharing your experience. It's heartening to hear that your wife is treated with such respect and understanding. The kindness and friendliness of the staff, along with the home's policy of allowing unlimited access for family, truly seem to foster a supportive and close-knit...
The staff were all very nice and friendly.
Towards the end of his life I felt involved in all decisions and was kept involved in all decisions, made to feel welcome by both day and night staff to visit at all times of the day and night. I also felt confident to leave my dad, knowing the staff would contact me regarding any changes
Thank you so much for your heartfelt message. It means a lot to hear that you appreciated the care and support provided to your dad during his time at the Garden Unit. We strive to treat all our residents with kindness and patience, and it's wonderful to know that this was your experience.Your...
My dad (with later stage dementia & recovering from aspiration pneumonia) was sent here from hospital.I witnessed him being given medication from the floor after he had spat it out.The nurse picked it up and put it back into his mouth.I thought this must have been a one off ,but she then proceeded to do it to the second patient who spat hers out also.This was raised with management & I was told it wasn't good enough & the nurse wouldn't be staying at the home.The floor manager said she wished to get rid of her &wanted it in writing so it would help her do this (?!) Only to find a few days later her still administering meds.Many occasions dad was given the wrong thickness food/drink.I witnessed this a lot with other patients on restricted diets also.The chef would often shout at the staff (often agency)as they weren't checking before putting the meals in front of the patients.Dads swallow reflux deteriorated but they would not arrange for a specialist to help dad unless I pushed for it
We take all feedback very seriously; Our aim is to provide the best possible care to those we support, and it is something we take seriously when the care falls short of this. Please rest assured that this was thoroughly investigated and appropriate action implemented. Should you wish to contact us and discuss then please contact me on the details provided.
I can't express enough gratitude for the exceptional care my father receives at Chelmsford Care Centre, in particular "Lillibet Zone" from the manager and her incredible team. After my father's brain haemorrhage, we were understandably worried about his recovery, but the manager and her team truly went above and beyond to make him feel at home. They became like family to him, offering not only professional medical support but emotional care that gave him a sense of purpose and dignity. The dedication and kindness that the entire team shows him is beyond anything that we could hope for. It's clear that the team at Chelmsford Care Centre genuinely cares about each resident's well-being, and we as a family are so thankful for the positive impact they have had on my father's life. We will forever be grateful for the care and support he receives from everyone there.
Thank you so much for your kind words. It means the world to us to know that we have made a positive impact on your father's life and your family's peace of mind. Our team is dedicated to providing the best care possible. We are grateful for the trust you have placed in us and are honoured to be a...
I can't thank the care staff enough for the care my dad receives. He finally looks at ease with everybody. This happened within days of him being with you. You see him as my dad and not the awful condition he has and you see the world through his eyes. I will forever be thankful to you all.
Thank you so much for taking the time to write this review and share with others your experiences of the care provided for your dad at Chelmsford Care Centre. We are so happy that we have the opportunity to care for your dad and thank you for allowing us the privilege.
My father was a resident at Chelsmford Care Centre for three months towards the end of 2024 and I have been delighted with the high standards of care and support he received during this time. The staff are incredible and treated my father with care, support and dignity. They are clearly passionate in what they do and treat the the service users with warmth and kindness. They were always very welcoming and friendly when visiting and were able to converse about my father when required. The building itself is situated in a lovely country setting and very secure. It was always clean and well-maintained and the food always looked and smelt delicious.
Thank you so much for taking the time to write this review and share with others your experiences of the care provided for your dad at Chelmsford Care Centre. We are so happy that we have the opportunity to care for your dad and thank you for allowing us the privilege.
My brother came into Chelmsford Care Centre after a long stay in hospital. Initially I was disappointed he hadn't returned to his previous care home but I now know he is in the right place. Staff are kind and caring, the room is kept beautifully clean and tidy. Staff are observant and problems he may have are dealt with promptly. I feel that he is safe and treated with respect and dignity. Home is well led and having been a nurse myself, I'm pleased with the high standard of this care facility - outstanding.
Thank you for taking the time to leave us a review. I am so grateful that, after your initial disappointment of the change in home, we have been able to reassure you with the safe care and attention. We thank you for allowing us the opportunity and pleasure of caring for your brother.
I returned as the wing manager was going home but she returned into the home with me to sort out the food. I was impressed by the manager's approach but also by the duty nurse, who struck me as very focused on ensuring her patient's priorities were addressed.
Over several visits the main duty nurses have always been thorough and have come up with improvement suggestions of their own, and communicate updates and changes clearly, which is welcome.
Thank you so much for taking the time to review the care and service provided for your brother at Chelmsford Care Centre. It makes me so proud to see that the nursing, care and management staff have all contributed to the wonderful review and so glad that you feel the communication and updates have met your needs and indeed the care for your brother.
Thank you all for making my mum so comfortable in her new environment. Especially to the manager who understood when I required my mum to change rooms which was performed immediately with the staffs assistance.
Thank you so much for taking the time to complete a review of the care service provided for your mum at Chelmsford Care Centre. We are so happy that you have felt supported throughout the process and that all assistance provided by the management team has been up to your expectation. It is an honour for us to care for your loved one.
My dad has recently completed a short recuperation placement in the Lilibet Unit at this excellent care centre following a stay in hospital. He has received fantastic care throughout at what has been an emotional time for all the family. The whole team - care staff, nurses, management, maintenance, reception, laundry and kitchen - all went out of their way to make Dad's stay as comfortable as possible and as a family we couldn't have felt more supported throughout. The care team have shown kindness, compassion, respect and dignity at all times, along with the required bucketloads of patience. They are complete gems who do a very difficult job with a smile on their face always and with kindness for everyone. We cannot recommend the centre highly enough - Thank you all so much!
Thank you so much for taking the time to review Chelmsford Care Centre. We are so grateful for your kind words and to hear how supported you felt during the time in which your dad was in our care. It was a privilege for us to be able to care for him and so glad that he was able to get strong enough to return to his own home with his family.
We found the staff to be very caring and friendly. The care given was excellent, which made my stepdad's stay very stress-free, in fact, he was sad to leave the staff when his stay ended.
Thank you for taking the time to leave us a review of the service your stepdad received. It was a pleasure for us to care for him.
This nursing home is outstanding. The most caring, helpful team anyone could wish for.
Thank you so much for taking the time to complete a review for the home and for the amazing comments the team will be so proud. It was a pleasure to care for your husband.
I received so much support and advice at a difficult time, and for that I am very grateful. It was a sad day when Mum finally left Chelmsford Care Centre to go to her new care home. Thank you all so much.
Thank you for your heartfelt review. We are deeply touched by your kind words and are grateful for the opportunity to have cared for your mum over the past seven months. Our team strives to provide compassionate and personalised care, and it is rewarding to hear that our efforts made a positive...
As the mist clears away, I now see a truer picture of my wife's care and mind we had received. Unfortunately now moving on to a new provider, we hope to receive the same pleasant experience as got from this home.
A pleasant and willing-to-help atmosphere greeted us, not easily seen at the time of entry, which became clearer later.
The lasting commitment of care from care/nursing staff to do their best, for our loved ones, becomes apparent soon after arrival, this also gave me comfort and support.
All of this was effortlessly performed without any fuss, with diligence to their work and surroundings.
All care given is acknowledged with compassion, reassurance, and a compassionate smile, banter is there to keep all residents' spirits up which is sometimes the best treatment.
If you are still feeling unsure about this home, check out with them about any concerns you may have.
We have a genuine reluctance to move away, from their care, and hope you will receive the same standard of excellent care.
Thank you so much for taking the time to review the experience you have had with Chelmsford Care Centre. It was a pleasure to care for your wife and also a pleasure to have got to know you. We all miss you both.
I would thoroughly recommend Chelmsford Care Centre! I was impressed from the moment I entered the home. I felt a connection immediately. The management was so understanding and compassionate, that I felt my husband was in very good and experienced hands. My husband was given 1st class care, compassion, and total dignity by very pleasant carers. Being allowed to stay over when I felt the need was wonderful. Consequently, I was with my husband until the very end, which was so comforting
Thank you for your kind words. It was our privilege to care for your husband. I will pass on your lovely comments to the care team.
I was lucky enough to be able to have my husband's care taken over, from me, by the wonderful staff here. Until he unfortunately passed away last week. I will always be grateful to them for doing what I wish and should have done, for the past year. Thank you all from the bottom of my broken heart. The management is so lucky to have such, caring amazing staff. Well done and thank you.
Thank you for taking the time to leave us a positive review. It was a pleasure to be able to care for your lovely husband over the last year. I will share your review with our staff.
My dad stayed at Chelmsford Care Centre for a few weeks in July 2023. As a family, we became concerned about dad's level of care so we arranged to speak with the manager. Sadly dad passed away before we had the meeting. On the morning of my dad's death, the ambulance crew raised a safeguarding concern against Chelmsford Care Centre based on what they witnessed. The Council took up the complaint and fully substantiated the safeguarding concern. The Council stated that the nursing staff did not appear to take the appropriate action and escalate concerns in a timely manner. Chelmsford Care Centre used agency staff who may not have been familiar with the home's policy & procedures and the correct levels of training and competencies appeared to be lacking for overseas nurses. CQC was informed. The Council requested that medical staff and care staff were retrained and their policy & procedures updated. As a family, we are still very upset that our dad was neglected by Chelmsford Care Centre. Dad went into the care home to be looked after and to be safe - sadly he was neither safe nor cared for.
We take all feedback very seriously; Our aim is to provide the best possible care to those we support, and it is something we take seriously when the care falls short of this. Please rest assured that this was thoroughly investigated and appropriate action implemented. We are sorry for your loss and should you wish to contact us and discuss then please contact me on the details provided.
My mum is in Chelmsford Care Centre at the moment. After over four months in hospital, which was the most horrendous experience, this is an amazing care centre. They all genuinely worry for her care, whether it’s the carers, the nurses and doctors and even the dining staff. Everyone knows her by name and everyone is so helpful. The rooms are made so you can make them as homely as you like. They always have something happening to keep everyone happy. So far we’ve had choirs singing, Halloween was literally a hoot with decorations and giggles. And Mum's even looking forward to Christmas if we aren’t home by then. Mum loves all the carers but her favourite is definitely one carer in particular as she’s so caring to Mum and all of our family members.
Thank you for taking the time to review the service given by Chelmsford Care Centre. We are so happy that we have been able to meet your expectations for the care given to your mum.
My mother was in this home for the last weeks of her life. At a difficult time, the staff worked tirelessly to ensure her experience was a positive one. Mum was convinced the staff were a mixture of saints and angels. Whenever the family visited, which was frequently, we were given updates, encouragement, support and drinks. Our experience of this home was very positive.
Thank you so much for taking the time to leave us such a positive review. I am so glad that your mum and family had a positive experience from everyone at Chelmsford Care Centre. It was an honour to be given the opportunity to care for your mum in her final stages of life. I will share your review with our staff team.
After 80 days in hospital Chelmsford Care Centre gave my dad the chance of a six week respite. he loved the chance to get back to himself. All teething problems offer their reopening was quickly addressed. Overall and excellent experience for my dad and his family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chelmsford Care Centre.
There are no upcoming events for Chelmsford Care Centre.
Awards / Recognitions (1)
- 23 Nov 2018Recipient: Trust Care Management Ltd
Accreditations
There are no accreditations posted yet for Chelmsford Care Centre.
Meet the Team (1)

As a Registered Home Manager, I am responsible for the overall running of the care home, ensuring high-quality, person-centred care that meets all regulatory requirements (CQC). I lead and support staff, oversee care delivery and compliance, manage budgets and resources, and ensure a safe, effective, and compassionate environment for residents. I also work closely with families, professionals, and stakeholders to maintain high standards and continuous improvement in the service.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chelmsford Care Centre to verify any information. View our terms and conditions. Chelmsford Care Centre has an Enhanced Service -more info.