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Care Homes Owned by Trust Care Management Ltd in Essex

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Trust Care Management Ltd Locations in Essex (2)

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2 Care Homes owned by Trust Care Management Ltd in Essex

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Chelmsford Care Centre
East Hanningfield Road, Howe Green, Chelmsford CM2 7TP
"My Mother in law has been in Chelmsford Care home for must be 2 years approximately, and in that time have found the the staff very kind..."Read all 45 reviews

from £1,860 / week70 Rooms

Location Type: Care Home

Chelmsford Care Centre provides person-centred residential and nursing care in a home situated in Howe Green, Chelmsford. The team offer care for a wide range of requirements including (but not limited... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Badgers
53 Rayleigh Avenue, Eastwood, Rayleigh, Leigh-on-Sea SS9 5DN
"We are very happy with Badgers Lodge Nursing Home . The carers are kind, professional, and very good communicators. They keep us informed..."Read all 15 reviews

10 Rooms

Location Type: Care Home

Badgers is part of Trust Care Management Ltd the company acquired the home in August 2020 and has been committed to quality care and nursing. The focus is on a friendly and caring atmosphere, with the... Read more

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Learning Disability Care

Trust Care Management Ltd Reviews in Essex (60)

9.4

Trust Care Management Ltd has a Group Review Score of 9.4 (9.371) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.

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Showing 60 reviews matching selected criteria
Review of Badgers from Douglas K (Respite Resident) published on 8 July 2026 Submitted via Website
Overall Experience

We are very happy with Badgers Lodge Nursing Home . The carers are kind, professional, and very good communicators. They keep us informed and provide excellent reliable, compassionate care at all times.Thank you.

Reply from Michelle Coote, Registered Manager at Badgers
Dear Douglas,
Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that you had a positive experience with us at Badgers Lodge Nursing Home.

It means a great deal to know that you find our team to be kind, professional, and supportive. We believe that...  

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Review of Chelmsford Care Centre from Andrew F (Son of Resident) published on 2 June 2026 Submitted via Website
Overall Experience

All of my father's complicated needs and requirements are extremely well catered for by a warm , welcoming professional team. I cannot thank them highly enough for their attention to detail and understanding whilst dealing with his complex needs .

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
Thank you so much for your kind and thoughtful review. We are truly grateful that you took the time to share your experience.

It means a great deal to us to hear that your father's complex needs are being met with the care, understanding, and attention he deserves. Our team is committed to...  

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Review of Chelmsford Care Centre from Jill B (Mother-in-law of Resident) published on 19 May 2026 Submitted via Website
Overall Experience

My Mother in law has been in Chelmsford Care home for must be 2 years approximately, and in that time have found the the staff very kind and very friendly and look after mum very well. The staff are always very approachable and if they need to get in touch for any reason they do so, very efficient in keeping you informed if need be, if we had to choose the home over again Chelmsford care home would be it.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
Thank you so much for your kind and thoughtful feedback. We are truly pleased to hear that your mother-in-law has felt so well cared for during her time with us.

It is wonderful to know that our team's kindness, friendliness and dedication have made a positive difference, and that you feel...  

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Review of Badgers from A A (Resident / Service User) published on 2 April 2026 Submitted via Website
Overall Experience

Badgers is the best and look after me very very well and the staff are very polite and kind and help me so much and badgers is a very kind place and the staff are polite and everyone gets on well together

Reply from Michelle Coote, Registered Manager at Badgers
Thank you AA so much for your lovely review.
We are delighted to hear that you feel so well cared for at Badgers Lodge and that our team has made such a positive impression on you. Your kind words about our staff being polite, kind, and supportive truly mean a lot to us.

Creating a warm, friendly...  

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Review of Badgers from Z M (Uncle of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Taz was in a very poor state when he came to Badgers Lodge, and in just 4 weeks he has gone back to being a cheeky chappie. The staff are wonderful and they fuss him and take really good care of him. My mind can now rest as he diabetes is now under control. I know he eats well and the medical staff have saved his left leg from amputation as h's leg was badly infected. His right leg was amputated and because of the care he receives he always smiling. Thank you.

Reply from Michelle Coote, Registered Manager at Badgers
It means a great deal to our whole team to know that he is feeling happier, more comfortable, and back to his "cheeky chappie" self.

Your words about our staff are greatly appreciated. Providing attentive, compassionate care is at the heart of what we do, and we're especially pleased that Taz's...  

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Review of Chelmsford Care Centre from G P (Son of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

My father was generally comfortable during his residency. The main concern for me, were missing items like clothing and glasses, even though Dad's items all had his labels on them. The facilities were always clean & the staff cheerful. There is an issue with guest/visitor parking.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you for taking the time to share your feedback. We're really pleased to hear that your father was comfortable during his stay and that you found our facilities clean and our staff cheerful - that means a lot to us. We're very sorry to hear about the issues with missing items, especially given...  

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Review of Chelmsford Care Centre from Annie S (Wife of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
I am so very grateful to Chelmsford Care centre for the care of my husband Andrew .
He was a difficult resident when he arrived but was treated with care , and compassion.
Myself and the family cannot thank you all enough. A helpful and friendly reception and administrative team.
Hands on involvement from management and outstanding care from the nurses .
As for his one to one carers I was overwhelmed by their patience, ,kindness and attention they gave him .
In the early hrs of the morning when he died I felt supported and comforted .

We all thank you so very much .

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for taking the time to share these kind and heartfelt words. It truly means a great deal to all of us at Chelmsford Care Centre. It was a privilege to care for Andrew, and we are glad to know that he felt supported, understood, and treated with compassion during his time with us....  

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Review of Chelmsford Care Centre from Louise T (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience
We are so grateful to Chelmsford Care Centre for the exceptional care they have given my mother-in-law. From the moment she arrived the difference from her previous home has been night and day. The staff are attentive, kind and professional, they treat her with dignity and respect, make time to chat with both her and our family, and show nothing but kindness and compassion.

Their communication has been outstanding, they keep us informed at every point and are on top of all the administration, which has given us enormous peace of mind while we navigate this difficult time with her rapidly progressing dementia. Her care is thorough and personalised, she is supported with all her needs, the food is tasteful, and the team provide activities to keep residents active and engaged. Everyone, from the carers to the activities team (and right down to the admin), has been brilliant. We truly can't fault anything about them and feel confident and reassured knowing she's so well looked after.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
Thank you so much for your heartfelt review. It truly means the world to our entire team. We're delighted to hear that your mother-in-law has settled in well and that you've noticed such a positive difference since her arrival.

Our staff work hard to provide compassionate, person-centred care, and...  

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Review of Chelmsford Care Centre from M F (Son of Resident) published on 7 January 2026 Submitted via Website
Overall Experience
I cannot fault the care and attention that is afforded my father by Chelmsford Care Centre.
The nurses are always approachable and willing to discuss any feedback on fathers progress and advice on how best to manage his condition. The HCA's are always on hand to help and treat dad with respect and dignity.
Activities are well coordinated without any forced nature to them.
The facility is alway clean and well maintained.service staff are always available if required
From day one the reception staff have made us feel very welcome, and everyone meets me with a welcome and a smile.
The management team have been a real asset in the transition of my father from hospital discharge and have been key in helping my siblings and I understand the pathway my father is currently on. They are always approachable and have helped a great deal, particularly being available to advise and give invaluable support for us and dad after my mothers passing.

I would highly recommend Chelmsford Care Centre

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre
Thank you so much for your wonderful feedback!

We're delighted to hear that your father has received the care and attention he deserves at Chelmsford Care Centre. Our team works hard to ensure every resident is treated with respect and dignity, and it's truly rewarding to know this has made a...  

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Review of Chelmsford Care Centre from Andrew W (Grandson of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience

My relative is well looked after, and her needs are met, exactly within the parameters of her degenerative condition. All staff are kind and courteous, and always attentive to all residents, ensuring the highest level of care at all times

Reply from Liladevi Chamlagaikharel Liladevi, Registered Manager at Chelmsford Care Centre
Thank you so much for taking the time to share your positive feedback. We are truly pleased to hear that your relative feels well supported and that her needs are being met in line with her condition.

Our team works hard to ensure that every resident receives compassionate, attentive, and...  

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Review of Chelmsford Care Centre from Tanya M (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience

The home provided wonderful care & support during my Mum's short stay with them, during some very difficult times! My lovely mum passed away whilst in the home and every member of staff showed her such dignity & warmth. We were very happy with the home!

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for sharing your kind words. We are truly sorry for your loss and deeply honored that we could provide care and comfort to your mum during such a difficult time. It means a lot to know that our team was able to offer dignity, warmth, and support when it mattered most. Your...  

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Review of Badgers from C M (Sister of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

My sisters needs are met, and if I have any questions staff are always available to answer and discuss matters. Some things need to be repaired but in general things are kept in good condition. Food menu could be more varied, but I suppose on pureed diet it is not easy. My sister's room is quite small and we have to move her soft toys every time she uses the bed, but no space for shelves.

Reply from Shiny Joe, National Operational Manager at Badgers

I appreciate your feedback and will take it on board.

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Review of Chelmsford Care Centre from Kim H (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

We had a very bad experience in Mum's last home. As soon as we walked into Chelmsford Care Centre we knew that was the right home for her. The rooms are comfortable and walking around the home it had everything mum needed. Mum really liked it as well when we showed her. Staff are lovely. The only thing I would add would be the gardens. It is all grass - needs trees and flower beds for mum.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for sharing your experience. We're delighted to hear that Chelmsford Care Centre felt like the right home for your mum and that she felt comfortable and happy when visiting. It's wonderful to know that our team and facilities met your expectations and helped create a positive...  

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Review of Chelmsford Care Centre from Karen C (Daughter-in-law of Resident) published on 10 December 2025 Submitted via Website
Overall Experience

This was the only home who would take Chris in and help with her needs , the staff are always pleasant and smiling, always willing to help and we can't fault the home, they have done their best to settle her in, the home is very clean and plenty of staff around, as soon as you email you get a immediate response, we are hoping that Chris continues to thrive.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for your wonderful review. It truly means a lot to our whole team. We are grateful that you entrusted us with Chris's care, and we're delighted to hear that she is settling in well. Our staff work hard to create a welcoming, supportive environment, so your kind words about their...  

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Review of Chelmsford Care Centre from L P (Daughter of Resident) published on 28 November 2025 Submitted via Website
Overall Experience
My mother has been in the care home since last February. I am very pleased with the care she receives, I know that she is comfortable, content and very well looked after. The carers and other staff are all very good, they are very attentive to her every need and the wellbeing of all the residents can be seen to be the priority of all the staff.
They organise quite a lot of activities in the home, in which all residents are encouraged to partake in, but it is never an issue if they don't want to. The nursing staff in the home are always available should I have any concerns or questions regarding her health or wellbeing. The food is very good and my mother eats well and enjoys it.

There is a real sense of community in the home.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for your wonderful feedback. We're delighted to hear that your mother feels comfortable, content, and well cared for. Our team works hard to ensure every resident's wellbeing is our top priority, so it's lovely to know this shines through. We're also pleased that the activities,...  

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Review of Chelmsford Care Centre from P C (Son of Resident) published on 25 November 2025 Submitted via Website
Overall Experience

My father is currently receiving long term care. When I compare Chelmsford Care Centre with his previous care facility the standard of care he receives is far more suited to his needs. He is made to feel like a member of a community and not an individual. The staff are fantastic and deal with him in a professional and caring way. He is occupied every day with the activities that are run by the staff and I know it can be difficult for him to be involved sometimes but the staff persevere and make sure he is engaged as much as possible. I Highly recommend this care centre as it is a very welcoming place where the individuals needs are constantly met. Thanks

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for your wonderful feedback! We are delighted to hear that your father feels part of our community and that our team's efforts to provide personalized, compassionate care are making a positive difference. Ensuring that every resident feels valued and engaged is at the heart of...  

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Review of Chelmsford Care Centre from David W (Son of Resident) published on 21 October 2025 Submitted via Website
Overall Experience
First impressions: my mum has been in a different home for the past 5/6 months, where she never settled.
On my entrance I spoke to the female receptionist (sorry I didn't get her name) they knew exactly who mum is and took me through to her.
When I visited her today, she was happy relaxed and definitely more settled than I have seen her since her dementia took hold of her. She was passing time by chatting to other residents. She flatly refused to communicate with anyone in her old home.
Whilst I was there she was given a nice cup of tea and offered some fresh biscuits. A carer came across and gave her daily medication and stood there whilst mum swallowed the tablets. This was done with care and it was explained that it was her medication not just 'chucked' at her.
Loads of staff were around at all times which is comforting for me as I physically saw that she's being looked after.
Only 4 stars as its early days.

So far so good

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for sharing your experience it truly means a lot. We're so pleased to hear that your mum is feeling more settled and relaxed. It's wonderful that she's engaging with other residents and enjoying simple comforts like tea and biscuits. The team will be glad to know their care and...  

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Review of Chelmsford Care Centre from J S (Wife of Resident) published on 20 October 2025 Submitted via Postal Card
Overall Experience

All staff are very caring and gentle with my husband and try to help him lead a calm life. I feel that he has a better life than if he was still at home living with me.

Reply from Liladevi Chamlagaikharel Liladevi, Registered Manager at Chelmsford Care Centre

Thank you so much for your kind words. We're truly touched to hear that our team has made such a positive difference in your husband's life. Providing compassionate, person-centred care is at the heart of everything we do, and knowing that he feels calm and supported means the world to us. We're...  

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Review of Chelmsford Care Centre from M W (Wife of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

I am very happy with services that they give my husband, nothing is too much trouble.

Reply from Zoe Walker, Deputy Manager at Chelmsford Care Centre

Thank you so much for your kind words. We're truly glad to hear your husband is receiving the care he deserves, it's our pleasure to support him.

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Review of Badgers from Julie M (Mother of Resident) published on 9 October 2025 Submitted via Website
Overall Experience

Very happy with my sons care The staff are very attentive & deal with his needs He gets plenty of the carers attention & care He has greatly improved since he has been living in the home The family are greatly relived now he has his forever home

Reply from Shiny Joe, National Operational Manager at Badgers

Thank you so much for your kind words. We're truly grateful for your trust and support. It means a lot to our team to know that we're making a positive difference. We're always here for you."

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