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Care Homes Owned by Trust Care Management Ltd in Staffordshire

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Trust Care Management Ltd Locations in Staffordshire (1)

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1 Care Home owned by Trust Care Management Ltd in Staffordshire

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Lanrick House
11 Wolseley Road, Rugeley WS15 2QJ
"I would like to thank the manager and all staff involved with my dad moving into the residential home. The manager is exceptional, very..."Read all 37 reviews

from £1,080 / week30 Rooms

Location Type: Care Home

Lanrick House is a lovely large house situated in the Town of Rugeley, Staffordshire. At Lanrick House, 24-hour care and support is provided for Residential/Dementia residents. The home offers rooms... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

Trust Care Management Ltd Reviews in Staffordshire (37)

9.4

Trust Care Management Ltd has a Group Review Score of 9.4 (9.371) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.

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Showing 37 reviews matching selected criteria
Review of Lanrick House from Stephanie K (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience
I would like to thank the manager and all staff involved with my dad moving into the residential home.
The manager is exceptional, very caring and knowledgeable.
We as a family have been involved with the home before my mum and I can't recommend them higher.

Dad is settling in well and they have been attentive to all of his needs. It is a lovely environment with special care given to individual needs and preferences.

Reply from Shiny Joe, National Operational Manager at Lanrick House
Thank you so much for your thoughtful feedback. We are truly grateful for your kind words about our manager and the team. It means a great deal to know that your family has trusted us before, and we are honoured to now be supporting your dad as he settles into his new home.

Were delighted to hear...  

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Review of Lanrick House from Clair W (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience

The team at Lanrick House have been welcoming, supportive and reassuring from our first visit to when my dad and stepmum moved in, and since. They have a double room with a sitting area, and we have been encouraged to decorate the room and furnish it with their own items if we wish. That makes it feel more personal and like home, which is different to our experience with a previous care home. It's a great relief to know that they are together without having to be responsible for each other's care, and I feel confident that they are happy, safe and well cared for.

Reply from Shiny Joe, National Operational Manager at Lanrick House

Thank you for providing such detailed and thoughtful feedback. We sincerely appreciate your time and your trust, and your comments are incredibly valuable to us.

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Review of Lanrick House from K L (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Website
Overall Experience
My mother-in-law recently moved to this care home after her previous home was no longer able to cater for her advanced dementia, and the level of care she has received here so far has exceeded our expectations. From the management team to the carers, everyone has been incredibly kind, supportive, and understanding throughout her transition.
The staff have shown exceptional skill in dementia care - treating her with patience, dignity, and genuine compassion. They are they are taking the time to learn her needs and preferences, which is helping her settle in much more quickly than we anticipated. Their calm, reassuring approach has made a noticeable difference to her comfort and well-being, even in just the first couple of days.

The home itself is warm, clean, and thoughtfully designed for residents Communication with the family has been excellent, giving us confidence and peace of mind as she adjusts to her new environment.

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Review of Lanrick House from Susan W (Daughter of Resident) published on 8 July 2025 Submitted via Website
Overall Experience

Mum had been in Lanrick House for some 16 months before she recently passed away. The end of life care she received from the staff could not have been better. The family have been more than happy with the care provided and we are so pleased we were able to move her to Lanrick House last year from Dorset. The staff not only engage with the residents but families too and there is always some activity going on. Mum always complimented the food and she looked forward to mealtimes. Lanrick House was the safe environment we wanted for her and made the best choice for her needs. Thank you to everyone.

Reply from The Manager, Registered manager at Lanrick House

Thank you so much for your lovely review. Can I start by saying that it was an honor to care and support your mum throughout her time with us at Lanrick and to be able to give her the best quality of life we could. We felt privileged to be able to provide the person centered care that she deserved at the end of her life and we all miss her very much.

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Review of Lanrick House from W D (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience
The manager of Lanrick House is amazing. When I was in a state of shock and disbelieve at the situation I found myself in she understood listened and then welcomes my mom into the home.

My mom was discharged from hospital with a fractured pelvis and all the staff have cared for this 92 year old woman with care and dignity and encouraging her to regain mobility. The staff are all wonderful, especially the events organiser.

Reply from The Manager, Registered manager at Lanrick House

Thank you so much for your lovely review, it is so important for all those who join our family at Lanrick house to feel valued and safe. We understand how hard it can be to make such a difficult decision to place your loved one in the hands of someone else and hope that they will be shown the care...  

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Review of Lanrick House from J T (Daughter of Resident) published on 20 March 2025 Submitted via Website
Overall Experience
The care team at Lanrick House provide great quality care, which is respectful, friendly, person centred and warm.
They have recently increased and promoted my mum's independence, while respecting and listening to her choices and decisions as an individual.

With a new manager, Lanrick House appears to be entering a positive new chapter, which is reassuring for mum and myself.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for sharing your lovely feedback about Lanrick House. It means so much to is that you feel the care and support here is person-centered and good quality. We work hard to ensure the environment for our service users is a positive one that has a culture of being open and honest,...  

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Review of Lanrick House from A W (Daughter of Resident) published on 13 March 2025 Submitted via Website
Overall Experience

We needed to move my mum very quickly out of a long term hospital stay and the manager of Lanrick House was fundamental in arranging this for us. She is extremely professional and highly knowledgeable in all aspects of care. My mum stayed at Lanrick House for 3 weeks and we found the home to be clean, welcoming and the staff to be very caring and kind. The food is excellent.

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Review of Lanrick House from C T (Son of Resident) published on 12 March 2025 Submitted via Website
Overall Experience

Mum has been at Lanrick for two and a half years and has had great care and support throughout her stay. Staff have always sought to involve her in day to day activities and are forever kind and cheerful with her. She is looked after far better than I could manage on my own.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your lovely review. We always aim to implement activities that involve all our residents here in the home and to ensure we have a happy positive culture. We work in their home and see the importance of involving our residents in everything we do, to provide that person-centered care that they deserve.

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Review of Lanrick House from L S (Brother of Resident) published on 12 March 2025 Submitted via Postal Card
Overall Experience
There is always a warm, pleasant and welcoming atmosphere when visiting the home.

The standard of all round care is excellent.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your feedback. We always aim for a positive and friendly atmosphere in our home and for family to feel involved in everything we do. Care is of upmost importance to us and ensuring our residents feel safe, valued and cared for.

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Review of Lanrick House from D S (Brother of Resident) published on 6 March 2025 Submitted via Website
Overall Experience

We are pleased that my sister is well looked after and cared for .We are always informed by the staff if she needs anything has a fall or isn't well.The staff are always helpful and pleasant.The bedroom is always clean snd tidy.The garden very pleasant for residents to sit out.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your lovely review. This year we are working on making the garden even more inviting by planting more flowers and bushes and adding more to the summer house so our residents can enjoy their afternoon teas in comfort.

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Review of Lanrick House from Jim J (Son of Resident) published on 18 February 2025 Submitted via Website
Overall Experience
I cannot speak highly enough for the care and respect that the staff give to our Dad.
Lanrick House is a very professionally run home that has a well-run regime and a safe, enriching environment. There is excellent access to management and regular opportunities for families to have an input into how the home is being run.
But the most important thing is how the staff interact with my Dad in a personal and caring way. I can always be confident that our Dad is safe and getting the best care.

Thank you to all the staff for the work you do.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your lovely words. It has been an absolute pleasure being part of your dad's care and support. He has become a huge part of our Lanrick family. We always aim to provide person-centered care and put the needs of our service users first at all times. Our door is always open to feedback and ideas so we can continue to improve our service.

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Review of Lanrick House from David L (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My sister and I are very pleased with the care given to our mother, she feels safe and well looked after, and she couldn't be happier. The staff are excellent and very supportive. I would recommend this care home to anyone thinking of placing a relative into care.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review of our home, we really appreciate your feedback.

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Review of Lanrick House from Alison A (Daughter of Resident) published on 27 January 2025 Submitted via Website
Overall Experience
The staff at Lanrick House Care Home are very welcoming to all visitors and know the residents very well.
They offer daily stimulation to those in the home that are able to take part such as bingo, card making, local musical entertainers visiting, celebrating all key events and many other activities to keep residents engaged as much as possible.
My mother has been a resident over 2 years now and is settled in her surroundings. She has a dedicated carer so family can communicate with them, which works in the main, but there is always someone to talk to should I have any questions. All of the staff know my mom and she seems to like all of them, which is important when I live over 50 miles away.

I would recommend anyone to stay, short or long, at this care home. The team work hard to ensure everyone is well looked after and happy.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review. Our aim at Lanrick House is to ensure we deliver excellent care and support to all our residents, ensuring we have a person-centred approach. We pride ourselves on promoting independence and taking on board our residents and relatives' feedback, so we can continue to provide a safe and happy home for everyone.

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Review of Lanrick House from Sam L (Daughter of Resident) published on 27 January 2025 Submitted via Website
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My mother has been in Lanrick House for three years, she is there for care for the elderly as she couldn't live at home any more, due to mobility issues and the personal care required. From the moment she moved in she says she feels happy, safe and well cared for. She no longer has to worry about not being able to get around very easily. She has an en-suite room, with TV, some of her own furniture, her pictures/photos, and great-grandchildren's drawings/paintings everywhere. She's always clean, warm and well-fed. She calls the carers her friends, and goes to the events that home put on regularly. Her friends visit, some with their little dogs, which she loves. I spent weeks researching local care homes. My brother and I chose Lanrick House after talking to our mother and visiting. We have never regretted it. She is in the best place she could possibly be. Her well-being, health, and happiness have all rocketed immensely. She is respected as a person and not just a resident. What more could you want?

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you so much for your lovely review. It makes us so happy to know that our residents at Lanrick House feel happy, secure and comfortable in their home.

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Review of Lanrick House from Andrew C (Son of Resident) published on 27 January 2025 Submitted via Website
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A great clean home with loving carers who keep you informed and up to date on any issues. Mum has settled in really quickly and appears to be very happy which was our biggest concern having lived in her family home for over fifty years. Location is good for all the family who live in a 15-mile radius.

Reply from Claire Anscombe, Registered manager at Lanrick House

Thank you for your review. It makes us happy to know that our residents are happy in their home.

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Review of Lanrick House from Paul B (Brother of Resident) published on 3 January 2025 Submitted via Postal Card
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My sister has settled in to Lanrick House very quickly, helped by a very good team. The surroundings are very clean, tidy and warm so is her room. She always looks very neat and tidy and says the food and drinks are food. So for me and the rest of the family we feel she is in the best place for her future health and happiness.

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Review of Lanrick House from D N (Husband of Resident) published on 24 December 2024 Submitted via Postal Card
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A really nice, clean house. The manager and all of her staff are really friendly and helpful and always make me welcome.

Reply from Claire Anscombe, Registered manager at Lanrick House

We would like to say a huge thank you for your lovely comments regarding our home. We believe in ensuring that all our residents relatives and friends feel welcome when they visit and enjoy the lovely atmosphere that we have here at Lanrick House.

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Review of Lanrick House from C H (Son of Resident) published on 12 August 2024 Submitted via Postal Card
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My mother is getting more stimulation and better meals than she did when living at home.

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Review of Lanrick House from S C (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card
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My dad moved into Lanrick House in October 2023. He was a bit unsettled at first, to be expected. Now he is very happy there. He has made friends and the consistency is good for him. I find all the staff very professional and lovely and he is very well looked after. Activities are always going on too.

Reply from Elaine Cole, Care Director at Lanrick House

Thank you for taking the time to leave us a wonderful review. It is lovely to hear that dad is settled and happy. We have a wonderful and dedicated team that we are very proud of.

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Review of Lanrick House from Leah C (Granddaughter of Resident) published on 13 June 2024 Submitted via Postal Card
Overall Experience

It's been a lovely experience. My grandad was not a fan when he first went in as he has always been independent. However, the staff have welcomed him and helped him with any problems and now he loves it! They have fun days and trips and 5 meals a day! I'd wanna move in! Only problem is laundry, people's clothes get mixed up, but if that's the only problem I'm happy.

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