Care Home Owned by Trust Care Management Ltd in Staffordshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for Trust Care Management Ltd are showing below.
View the details of all 9 locations (with 236 reviews) owned by Trust Care Management Ltd
Trust Care Management Ltd Locations in Staffordshire (1)
Lanrick House
9.8
34 reviews
11 Wolseley Road, Rugeley WS15 2QJ
"Mum had been in Lanrick House for some 16 months before she recently passed away. The end of life care she received from the staff could…" Read all 34 reviews
Location Type Care Home
Lanrick House is a lovely large house situated in the Town of Rugeley, Staffordshire. At Lanrick House, 24-hour care and support is provided for Residential/Dementia residents. The home offers rooms with and without en-suites and a range of rooms located… Read more about Lanrick House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- 30 Rooms
- from £1,080 / week
Trust Care Management Ltd Reviews in Staffordshire (34)
9.6
Trust Care Management Ltd has a Group Review Score of 9.6 (9.629) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.
Review of
Lanrick House
from Susan W (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum had been in Lanrick House for some 16 months before she recently passed away. The end of life care she received from the staff could not have been better. The family have been more than happy with the care provided and we are so pleased we were able to move her to Lanrick House last year from Dorset.
The staff not only engage with the residents but families too and there is always some activity going on. Mum always complimented the food and she looked forward to mealtimes. Lanrick House was the safe environment we wanted for her and made the best choice for her needs. Thank you to everyone.
Reply from The Manager, Registered manager at Lanrick House
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Review of
Lanrick House
from W D (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager of Lanrick House is amazing. When I was in a state of shock and disbelieve at the situation I found myself in she understood listened and then welcomes my mom into the home.
My mom was discharged from hospital with a fractured pelvis and all the staff have cared for this 92 year old woman
My mom was discharged from hospital with a fractured pelvis and all the staff have cared for this 92 year old woman
with care and dignity and encouraging her to regain mobility. The staff are all wonderful, especially the events organiser.
Reply from The Manager, Registered manager at Lanrick House
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Review of
Lanrick House
from J T (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care team at Lanrick House provide great quality care, which is respectful, friendly, person centred and warm.
They have recently increased and promoted my mum's independence, while respecting and listening to her choices and decisions as an individual.
With a new manager, Lanrick House appears
They have recently increased and promoted my mum's independence, while respecting and listening to her choices and decisions as an individual.
With a new manager, Lanrick House appears
to be entering a positive new chapter, which is reassuring for mum and myself.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from A W (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We needed to move my mum very quickly out of a long term hospital stay and the manager of Lanrick House was fundamental in arranging this for us. She is extremely professional and highly knowledgeable in all aspects of care. My mum stayed at Lanrick House for 3 weeks and we found the home to be clean,
welcoming and the staff to be very caring and kind. The food is excellent.
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Review of
Lanrick House
from C T (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been at Lanrick for two and a half years and has had great care and support throughout her stay. Staff have always sought to involve her in day to day activities and are forever kind and cheerful with her. She is looked after far better than I could manage on my own.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from L S (Brother of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
There is always a warm, pleasant and welcoming atmosphere when visiting the home.
The standard of all round care is excellent.
The standard of all round care is excellent.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from D S (Brother of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are pleased that my sister is well looked after and cared for .We are always informed by the staff if she needs anything has a fall or isn't well.The staff are always helpful and pleasant.The bedroom is always clean snd tidy.The garden very pleasant for residents to sit out.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from Jim J (Son of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot speak highly enough for the care and respect that the staff give to our Dad.
Lanrick House is a very professionally run home that has a well-run regime and a safe, enriching environment. There is excellent access to management and regular opportunities for families to have an input into how
Lanrick House is a very professionally run home that has a well-run regime and a safe, enriching environment. There is excellent access to management and regular opportunities for families to have an input into how
the home is being run.
But the most important thing is how the staff interact with my Dad in a personal and caring way. I can always be confident that our Dad is safe and getting the best care.
Thank you to all the staff for the work you do.
But the most important thing is how the staff interact with my Dad in a personal and caring way. I can always be confident that our Dad is safe and getting the best care.
Thank you to all the staff for the work you do.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from David L (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister and I are very pleased with the care given to our mother, she feels safe and well looked after, and she couldn't be happier. The staff are excellent and very supportive. I would recommend this care home to anyone thinking of placing a relative into care.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from Alison A (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff at Lanrick House Care Home are very welcoming to all visitors and know the residents very well.
They offer daily stimulation to those in the home that are able to take part such as bingo, card making, local musical entertainers visiting, celebrating all key events and many other activities
They offer daily stimulation to those in the home that are able to take part such as bingo, card making, local musical entertainers visiting, celebrating all key events and many other activities
to keep residents engaged as much as possible.
My mother has been a resident over 2 years now and is settled in her surroundings. She has a dedicated carer so family can communicate with them, which works in the main, but there is always someone to talk to should I have any questions. All of the staff know my mom and she seems to like all of them, which is important when I live over 50 miles away.
I would recommend anyone to stay, short or long, at this care home. The team work hard to ensure everyone is well looked after and happy.
My mother has been a resident over 2 years now and is settled in her surroundings. She has a dedicated carer so family can communicate with them, which works in the main, but there is always someone to talk to should I have any questions. All of the staff know my mom and she seems to like all of them, which is important when I live over 50 miles away.
I would recommend anyone to stay, short or long, at this care home. The team work hard to ensure everyone is well looked after and happy.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from Sam L (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in Lanrick House for three years, she is there for care for the elderly as she couldn't live at home any more, due to mobility issues and the personal care required. From the moment she moved in she says she feels happy, safe and well cared for. She no longer has to worry about not
being able to get around very easily. She has an en-suite room, with TV, some of her own furniture, her pictures/photos, and great-grandchildren's drawings/paintings everywhere. She's always clean, warm and well-fed. She calls the carers her friends, and goes to the events that home put on regularly. Her friends visit, some with their little dogs, which she loves. I spent weeks researching local care homes. My brother and I chose Lanrick House after talking to our mother and visiting. We have never regretted it. She is in the best place she could possibly be. Her well-being, health, and happiness have all rocketed immensely. She is respected as a person and not just a resident. What more could you want?
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from Andrew C (Son of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A great clean home with loving carers who keep you informed and up to date on any issues. Mum has settled in really quickly and appears to be very happy which was our biggest concern having lived in her family home for over fifty years. Location is good for all the family who live in a 15-mile radius.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from Paul B (Brother of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has settled in to Lanrick House very quickly, helped by a very good team. The surroundings are very clean, tidy and warm so is her room. She always looks very neat and tidy and says the food and drinks are food. So for me and the rest of the family we feel she is in the best place for her
future health and happiness.
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Review of
Lanrick House
from D N (Husband of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A really nice, clean house. The manager and all of her staff are really friendly and helpful and always make me welcome.
Reply from Claire Anscombe, Registered manager at Lanrick House
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Review of
Lanrick House
from C H (Son of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is getting more stimulation and better meals than she did when living at home.
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Review of
Lanrick House
from S C (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad moved into Lanrick House in October 2023. He was a bit unsettled at first, to be expected. Now he is very happy there. He has made friends and the consistency is good for him. I find all the staff very professional and lovely and he is very well looked after. Activities are always going on too.
Reply from Elaine Cole, Care Director at Lanrick House
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Review of
Lanrick House
from Leah C (Granddaughter of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's been a lovely experience. My grandad was not a fan when he first went in as he has always been independent. However, the staff have welcomed him and helped him with any problems and now he loves it! They have fun days and trips and 5 meals a day! I'd wanna move in! Only problem is laundry, people's
clothes get mixed up, but if that's the only problem I'm happy.
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Review of
Lanrick House
from Josie M (Daughter of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum settled in very well. Mum is really well looked after by all the staff. Lots of activities and all staff very caring. Cannot fault any of the care Mum receives. Always made to feel very welcome when visiting and the home is always spotlessly clean.
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Review of
Lanrick House
from J R (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very happy with Lanrick House. It's clean and tidy. All the staff are lovely with Mum, she is well dressed and happy. We cannot fault the care she is given. She has settled in very well. We are made very welcome when we visit.
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Review of
Lanrick House
from Rosheen C (Wife of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been a resident at Lanrick Hpuse for the last 18 months. The staff have always treated him with respect and kindness and I cannot fault the care he receives. I have nothing but praise for Lanrick House and I am always made welcome when I visit.
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Awards / Recognitions (1)
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