Care Homes Owned by Trust Care Management Ltd in Cambridgeshire

My wife has been in the home for two years now and I feel the staff look after really well. I am always made to feel welcome when I visit, I just wish the staff wouldn't keep leaving as they are all wonderful.

When I've visited all the staff are extremely friendly and welcoming and I trust my grandmother in their care.

Having skills to manage residents changing moods , behaviour and mental health.

Everyone at the care home is kind and considerate and patient. They are incredibly caring and always welcoming and considerate whenever I visit. My mother has been at The Star in Peterborough for nearly 2 years and she is very happy. Everyone working at the home smiles and appears cheerful. The food is high quality. The special days they put on throughout the year are great fun for staff, residents and visitors. I feel it is a happy and safe place.

My mum is currently a resident at the Star Nursing Home (Jan 2026). Since her arrival there in August 2023 the staff at the home have always gone above and beyond in their care for our mum. We regularly visit often unannounced and both my brother and I have always experienced the residents being treated with care compassion and respect despite the very difficult and challenging job. I would echo others comments that despite the look of the building from the outside the actual environment inside is always clean and well looked after and the home always seems to be run in a professional way. We have appreciated all the staff members there who seem to go above and beyond - often offering visitors refreshments and making us feel comfortable also. Mum always looks and smells clean and we are contacted in case they notice she has any marks or bruises on her to advise and talk about any possible further medical action needed. In short - it is a fantastic home with dedicated caring staff

It was my mothers 93rd birthday yesterday and the staff made my Mother's Day very special, I always fine the staff to be very compassionate, patient and helpful. They put in a special effort for the holidays decorating the home to make it special for all the residence

Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's short stay there, she was treated with love, respect and dignity and very well cared for by every member of staff. They also made sure we were always informed of any changes to Mum's care and nothing was too much trouble. Every member of The Star are a credit to the care home industry, they are very hard working but always find the time for a smile, chat and a welcoming cup of tea.

Staff all pleasant. Happy to help in all ways, very demanding job. One I couldn't do. Well done everyone, always smiling.

Mum arrived at the beginning of January 25. Very apprehensive about coming into a care home, but not even 24 hours later, mam was raving about the staff. Very friendly, professional and caring. I have the same sentiments. Always open and honest. Will help in whichever way is needed. The Star is a lovely home.

My mum arrived here after having a fall and sustained brain injury, she had already spent some time in rehabilitation and needed extra care and help to regain her health and strength. I was a little dubious of The Star as the location and building from the outside is not the prettiest! However, we were absolutely blown away by the amazing care from the staff who were able to help mum regain the skills to enable her to move on to living in extra care accommodation and living independently back with her husband. Thank you for all the help and support - I would absolutely recommend you for anybody looking for a caring and nurturing environment for their loved ones. Incredible team.

The care and support is excellent. Plenty of activities, lots of updates, and very accommodating with visits! The staff have been amazing, not only for my grandfather as a resident, but also for the rest of the family!

I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all family members feel welcome. Amazing team who all feel like part of the family. Thank you x

Very polite and helpful staff.

My wife has been looked after so well, the care is amazing and my wife and I really liked the activities they do in the home.

Always a cup of tea and biscuits is offered when visiting, which again makes you feel welcome.

Very clean, helpful staff. The staff give me great confidence.

Very clean and tidy. All staff very helpful. Also very polite and understanding.

Staff are always friendly and helpful. Mum always happy and well looked after. Staff engage with mum. Activities are fun for mum.

Very good care home. Made to feel one of the family. Very nice staff, always accommodating, from the domestic staff to the management.

I am very happy with the care my mother receives at Philia Lodge. It has a very homely feel and all the staff are caring, friendly and very professional.