Care Homes Owned by Trust Care Management Ltd in Cambridgeshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cambridgeshire for Trust Care Management Ltd are showing below.
View the details of all 9 locations (with 236 reviews) owned by Trust Care Management Ltd
Trust Care Management Ltd Locations in Cambridgeshire (2)
The Star Nursing and Residential Home
9.7
51 reviews
56/64 Star Road, Peterborough PE1 5HN
"Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's…" Read all 51 reviews
Location Type Care Home
The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle. Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist… Read more about The Star Nursing and Residential Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 30 Rooms
- from £1,300 / week
Philia Lodge Rest Home
9.7
41 reviews
113-115 Eastfield Road, Peterborough PE1 4AU
"I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all…" Read all 41 reviews
Location Type Care Home
Philia Lodge Rest Home is situated in the town of Peterborough and is registered for 20 residents. The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same… Read more about Philia Lodge Rest Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 20 Rooms
- from £1,000 / week
Trust Care Management Ltd Reviews in Cambridgeshire (92)
9.6
Trust Care Management Ltd has a Group Review Score of 9.6 (9.629) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Management Ltd must have a Review Score.
Review of
The Star Nursing and Residential Home
from Alison W (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's short stay there, she was treated with love, respect and dignity and very well cared for by every member of staff. They also made sure we were always informed of any
changes to Mum's care and nothing was too much trouble. Every member of The Star are a credit to the care home industry, they are very hard working but always find the time for a smile, chat and a welcoming cup of tea.
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Review of
The Star Nursing and Residential Home
from James S (Brother of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff all pleasant. Happy to help in all ways, very demanding job. One I couldn't do. Well done everyone, always smiling.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from J N (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum arrived at the beginning of January 25. Very apprehensive about coming into a care home, but not even 24 hours later, mam was raving about the staff. Very friendly, professional and caring. I have the same sentiments. Always open and honest. Will help in whichever way is needed. The Star is a lovely
home.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from H G (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum arrived here after having a fall and sustained brain injury, she had already spent some time in rehabilitation and needed extra care and help to regain her health and strength. I was a little dubious of The Star as the location and building from the outside is not the prettiest! However, we were
absolutely blown away by the amazing care from the staff who were able to help mum regain the skills to enable her to move on to living in extra care accommodation and living independently back with her husband. Thank you for all the help and support - I would absolutely recommend you for anybody looking for a caring and nurturing environment for their loved ones. Incredible team.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from L D (Granddaughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and support is excellent. Plenty of activities, lots of updates, and very accommodating with visits! The staff have been amazing, not only for my grandfather as a resident, but also for the rest of the family!
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from K W (Granddaughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my grandmother has become a service user at the star nursing home I have seen such an improvement in her mental and physical health.
The home's social media page shows weekly updates and activities that are provided and it's lovely to see my grandmother participating in them.
The staff are very
The home's social media page shows weekly updates and activities that are provided and it's lovely to see my grandmother participating in them.
The staff are very
approachable when I have phoned to speak to my grandmother and when I've visited.
My family and I were apprehensive when my grandmother first went into full time care after living independently all her life but have been more than happy with the care she has received and the acceptance into their family.
My family and I were apprehensive when my grandmother first went into full time care after living independently all her life but have been more than happy with the care she has received and the acceptance into their family.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
Philia Lodge Rest Home
from A A (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm am really happy with the care and support mum receives from all staff members they go above and beyond for not only mum but making all family members feel welcome. Amazing team who all feel like part of the family. Thank you x
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Review of
The Star Nursing and Residential Home
from Mark B (Brother of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very polite and helpful staff.
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Review of
The Star Nursing and Residential Home
from John U (Husband of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been looked after so well, the care is amazing and my wife and I really liked the activities they do in the home.
Reply from Toni Power, Home Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from Angela S (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has settled well and all the staff are very helpful and lovely. Lots of activities are available if residents want to join in.
They allow Dad's dog to visit with me as well which is such a good thing for Dad and all the other residents love to see her too.
Always a cup of tea and biscuits is offered
They allow Dad's dog to visit with me as well which is such a good thing for Dad and all the other residents love to see her too.
Always a cup of tea and biscuits is offered
when visiting, which again makes you feel welcome.
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Review of
The Star Nursing and Residential Home
from Danny S (Grandson of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean, helpful staff. The staff give me great confidence.
Reply from Toni Power, Home Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from James S (Brother of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean and tidy. All staff very helpful. Also very polite and understanding.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from Michael R (Son of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are always friendly and helpful. Mum always happy and well looked after. Staff engage with mum. Activities are fun for mum.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
The Star Nursing and Residential Home
from Jayne C (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good care home. Made to feel one of the family. Very nice staff, always accommodating, from the domestic staff to the management.
Reply from Toni Power, Registered Manager at The Star Nursing and Residential Home
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Review of
Philia Lodge Rest Home
from M B (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care my mother receives at Philia Lodge. It has a very homely feel and all the staff are caring, friendly and very professional.
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Review of
Philia Lodge Rest Home
from John S (Son of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always so welcoming - a pleasure to visit and spend time with my mum in such a warm and caring environment. All the staff are always working extremely hard to ensure all residents receive the greatest care and attention. Thank you for all that you do.
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
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Review of
Philia Lodge Rest Home
from Philip N (Son of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad is getting on a lot better now it seems, talking a lot more now and eating well. Which is all good, thanks!
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
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Review of
Philia Lodge Rest Home
from R H (Son-in-law of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visiting Mum, new staff met for the first time. Very happy with the care for Mum.
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
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Review of
Philia Lodge Rest Home
from W P (Grandson of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The new staff are really good, listen to concerns from the family, come to resident as soon as needed.
Reply from Chris Audsley, Manager at Philia Lodge Rest Home
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Review of
The Star Nursing and Residential Home
from G M (Niece of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt was in the nursing home after a hospital stay for a bad fall, fractured hip, pelvic. The staff were so lovely here, they go above and beyond their duties, caring for residents and their families, always a happy place to go into. Always lots to do if residents wanted to join in. The nurses were
very good, always keeping us informed as to what was happening, always clean. Unfortunately, our aunt was too ill to enjoy the things on offer in the community room, always well looked after in her room though.
Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home
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Awards / Recognitions (1)
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