The Star Nursing and Residential Home

56/64 Star Road, Peterborough PE1 5HN

The Star Nursing and Residential Home, Peterborough, Cambridgeshire
The Star Nursing and Residential Home, Peterborough, Cambridgeshire
The Star Nursing and Residential Home, Peterborough, Cambridgeshire

The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle.

Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist needs. The home's philosophy of care is based on an ethos of respect, privacy and dignity.

Alongside skilled care, the home's activities coordinator ensures there is much to enjoy, including entertainments, reminiscience sessions and pamper mornings.

Group: Trust Care Management Ltd

Person in charge: Shiny Joe (Manager)

Local Authority / Social Services: Peterborough City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Schizophrenia • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hungarian, Italian, Panjabi, Punjabi, Polish, Urdu

Single Rooms: 30

Rooms with ensuite WC: 15

Weekly Charges Guide: Personal Care Single from £550 Nursing Care Single from £700

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Star Nursing and Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 The Star Nursing and Residential Home has a Review Score of 8.8 (8.817)

The Review Score of 8.8 (maximum of 10) for The Star Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for The Star Nursing and Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.4 for The Star Nursing and Residential Home is calculated as follows: ( (27 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.4

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.417 Points relating to the number of positive Reviews for The Star Nursing and Residential Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6 Target = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Star Nursing and Residential Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Star Nursing and Residential Home

  • Daughter of Resident/Service User
    3
  • Partner of Resident/Service User
    1
  • Sister of Resident/Service User
    1

I think the staff are very good to the residents and the home is very clean and always tidy. The staff are good to family and friends that come to see residents.

How likely would you be to recommend The Star Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

This facility has first class management and staff who keep me informed on my partner's ongoing treatment and care. If I have any concerns these are addressed very quickly. As my partner's abilities deteriorate appropriate measures are agreed, put in place becoming a part of the dynamic care plan! Nothing seems to be too much trouble, treat both residents and visitors with dignity and respect. Whist the building is not new the facilities provided for the residents are very good, they are encouraged to take part in activities and external visits to local places of interest. Very good home.

How likely would you be to recommend The Star Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

The Star Nursing Home is very good for being clean, the work force are most helpful.

How likely would you be to recommend The Star Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Shiny Joe, Manager at The Star Nursing and Residential Home responded to this review on 28 Jul 2016:

Thank you Joan for the feed back.

My father was a resident at Star Nursing Home for four weeks. His care was excellent, he had complex needs and was treated with dignity and kindness at all times. The staff showed considerable experience and professionalism. I would particularly like to praise the 'end of life' care - we were so welcomed as a family and with their gentle guidance I was able to be with my father in his last hours. It was profoundly moving and the presence of the carers and nurses was discreet and appropriate.

How likely would you be to recommend The Star Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Shiny Joe, Manager at The Star Nursing and Residential Home responded to this review on 04 Jul 2016:

Thanks for the compliments.

My Mother has now lived at The Star for over a year, so I feel able to recommend the home to any that are considering looking for a suitable home for their elderly relative. I must admit to being put off even viewing the home by the external appearance of The Star. However, on entering the home my mind was gradually changed. The home has exactly that feel - a home, and my Mother has settled in and refers to residents and staff as seeming like family, something I never thought would happen. The internal layout of the home means that staff are in constant sight of the residents and the residents can see the activity of the staff. As family we may never feel the care of our loved ones will ever be good enough, but I do feel that The Star offers very good all round care and any problems can be discussed, and, I have found, dealt with promptly.

How likely would you be to recommend The Star Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

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