






The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle.
Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist needs. The home's philosophy of care is based on an ethos of respect, privacy and dignity.
Alongside skilled care, the home's activities coordinator ensures there is much to enjoy, including entertainments, reminiscience sessions and pamper mornings.
Care Provided by The Star Nursing and Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Star Nursing and Residential Home for full pricing details and T&Cs.
Contact The Star Nursing and Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Trust Care Management Ltd
- Private Owned
Person in charge
- Heidi Coleman-Seldon(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (10)
Visiting
- The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking
- Parking available
The Star Nursing and Residential Home Reviews (52)
The Star Nursing and Residential Home has a Review Score of 9.7 (9.656) out of 10, based on 15 reviews in the last 2 years.
Over all time The Star Nursing and Residential Home has 52 reviews.
The home has many activities in place to keep her occupied.
I was most impressed when I received a call back from a member of your staff when I tried to call to speak to her. I understand how busy you all are and the phone went to answer phone but was so surprised and happy to get a call back from one of your team which meant I could then speak to my grandmother.
When I've visited all the staff are extremely friendly and welcoming and I trust my grandmother in their care.
Thank you so much for taking the time to share this lovely feedback. We are truly delighted to hear that your grandmother is happy and well cared for here. Ensuring our residents feel safe, engaged, and supported is at the heart of everything we do, so its wonderful to know this has been your...
Everyone at the care home is kind and considerate and patient. They are incredibly caring and always welcoming and considerate whenever I visit. My mother has been at The Star in Peterborough for nearly 2 years and she is very happy. Everyone working at the home smiles and appears cheerful. The food is high quality. The special days they put on throughout the year are great fun for staff, residents and visitors. I feel it is a happy and safe place.
thank you for your feedback. we are pleased that you are happy with the care and support that your loved one is receiving.
My mum is currently a resident at the Star Nursing Home (Jan 2026). Since her arrival there in August 2023 the staff at the home have always gone above and beyond in their care for our mum. We regularly visit often unannounced and both my brother and I have always experienced the residents being treated with care compassion and respect despite the very difficult and challenging job. I would echo others comments that despite the look of the building from the outside the actual environment inside is always clean and well looked after and the home always seems to be run in a professional way. We have appreciated all the staff members there who seem to go above and beyond - often offering visitors refreshments and making us feel comfortable also. Mum always looks and smells clean and we are contacted in case they notice she has any marks or bruises on her to advise and talk about any possible further medical action needed. In short - it is a fantastic home with dedicated caring staff
thank you for your feedback. its great to hear that the home is meeting your expectations and that your loved one is being well cared for.
Our mum has recently passed away, and the end of life care provided by the management and staff at The Star was fantastic. During Mum's short stay there, she was treated with love, respect and dignity and very well cared for by every member of staff. They also made sure we were always informed of any changes to Mum's care and nothing was too much trouble. Every member of The Star are a credit to the care home industry, they are very hard working but always find the time for a smile, chat and a welcoming cup of tea.
Staff all pleasant. Happy to help in all ways, very demanding job. One I couldn't do. Well done everyone, always smiling.
Dear James,Thank you for your review. We are so glad with how your brother has settled at The Star.
Mum arrived at the beginning of January 25. Very apprehensive about coming into a care home, but not even 24 hours later, mam was raving about the staff. Very friendly, professional and caring. I have the same sentiments. Always open and honest. Will help in whichever way is needed. The Star is a lovely home.
Dear JN, Thank you for your lovely review. Your mum has become a much loved member of The Star family.
My mum arrived here after having a fall and sustained brain injury, she had already spent some time in rehabilitation and needed extra care and help to regain her health and strength. I was a little dubious of The Star as the location and building from the outside is not the prettiest! However, we were absolutely blown away by the amazing care from the staff who were able to help mum regain the skills to enable her to move on to living in extra care accommodation and living independently back with her husband. Thank you for all the help and support - I would absolutely recommend you for anybody looking for a caring and nurturing environment for their loved ones. Incredible team.
Thank you for your review, H. We loved having your mum stay with us and wish all of you, all the best for the future.
The care and support is excellent. Plenty of activities, lots of updates, and very accommodating with visits! The staff have been amazing, not only for my grandfather as a resident, but also for the rest of the family!
Thank you for your kind comments. We are so glad that you all feel welcomed into The Star family.
Very polite and helpful staff.
My wife has been looked after so well, the care is amazing and my wife and I really liked the activities they do in the home.
Thank you John. We hope your wife settled well into her new home. Come back and visit anytime.
They allow Dad's dog to visit with me as well which is such a good thing for Dad and all the other residents love to see her too.
Always a cup of tea and biscuits is offered when visiting, which again makes you feel welcome.
Very clean, helpful staff. The staff give me great confidence.
Dear Danny, Thank you so much for your positive review. Our staff team will be delighted.
Very clean and tidy. All staff very helpful. Also very polite and understanding.
Thank you for your kind words and appreciation of our hard working staff team. We are very proud of them.
Staff are always friendly and helpful. Mum always happy and well looked after. Staff engage with mum. Activities are fun for mum.
Thank you for your review and your kind words. It's an absolute pleasure to look after your relative.
Very good care home. Made to feel one of the family. Very nice staff, always accommodating, from the domestic staff to the management.
Thank you for your lovely review. You are one of the family or at least it certainly feels that way. It's a pleasure to care for your loved one.
My aunt was in the nursing home after a hospital stay for a bad fall, fractured hip, pelvic. The staff were so lovely here, they go above and beyond their duties, caring for residents and their families, always a happy place to go into. Always lots to do if residents wanted to join in. The nurses were very good, always keeping us informed as to what was happening, always clean. Unfortunately, our aunt was too ill to enjoy the things on offer in the community room, always well looked after in her room though.
Thank you for taking the time to share your experience with us. We appreciate your kind words about our dedicated staff and the positive atmosphere at our nursing home. It warms our hearts to know that your aunt received excellent care and we're grateful for your recognition of our team's efforts.
Excellent care, passionate staff looking after everyone's needs. Highly recommend for the care they give.
Thank you for your kind words and positive feedback. We are deeply sorry for your loss and it was an honour to care for your husband. We appreciate your recognition of our staff’s dedication, passion and care. We are happy to hear that you had a great experience with our members of staff. We will...
Bit uncertain about the place at first but after five visits I found the place relaxed and the staff most helpful. The rooms look tidy, clean and good. I bring my neighbour here regularly to see her husband as she can't drive.
Thank you for your kind words. We are delighted to hear that you and your neighbour have felt relaxed and supported by our staff. We are glad that you have found the rooms to be tidy, clean and comfortable. We appreciate your feedback.
We always strive to provide the best care and compassion to our residents and their visitors, and we are glad that we have met your expectations
My cousin entered The Star Nursing and Residential Home about a year ago when he needed nursing care. As I live some considerable distance away, I was unable to visit him as much as I would have liked and he had no other relatives or friends to visit him. I was, therefore, very grateful that the staff took the time to get to know him and keep him company. He was always treated with dignity and respect and I was kept informed of his condition on a regular basis. My sincere thanks to all those who cared for him.
Thank you for taking the time out to complete a review. Your cousin was a pleasure to look after and was a massive character.
The nursing staff and receptionist and care manager, are a lovely team. Caring and compassionate. My dad is very happy at the star nursing home. I know my dad is safe and protected, and very happy to have lots of company. I would highly recommend the star nursing home. With warmest regards.
Thank you for your kind review, your dad is such a big character and a pleasure to look after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 June 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Star Nursing and Residential Home.
There are no upcoming events for The Star Nursing and Residential Home.
Awards / Recognitions (2)
- 23 Nov 2018Recipient: The Star Nursing and Residential Home
- 23 Nov 2018Recipient: Trust Care Management Ltd
Accreditations
There are no accreditations posted yet for The Star Nursing and Residential Home.
Meet the Team (3)

Jane started her working life as a Health Care assistant in 1988, She then qualified as a Nurse in 2006.
She explains that she became a nurse after following her friend's advice and found a passion for it and has never looked back since
Jane was one of our first nurses that came to the star once it was changed to a nursing home in 2012.

Rahul trained as a Nurse in India, He joined The Star as an adaptation nurse in 2018 following successfully completing his registration with the NMC. He works here at the Star full time as a Registered Nurse

With 19 years of experience in health and social care, including 9 years at Trustcare Management and Focus Care Supported Living, Heidi has supported individuals in residential and supported living settings. Her expertise extends to working with individuals living with conditions such as Dementia, autism, learning disabilities, sensory impairments, mental health issues, and physical disabilities.
Qualifications: Heidi has level 5 qualification in health and social care. She also holds BSL level 1 and level 2 certifications, as well as Makaton level 4 proficiency.
Interests: Outside of work, Heidi enjoys spending time with her family and friends, as well as watching films.
Favourite Quote: “Alone we can do so little; together we can do so much.” – Helen Keller
Frequently Asked Questions about The Star Nursing and Residential Home
What types of Care is The Star Nursing and Residential Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Star Nursing and Residential Home have?
There are 27 Single Rooms.
What are the Facilities & Services at The Star Nursing and Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Star Nursing and Residential Home to the centre of Peterborough?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Star Nursing and Residential Home to verify any information. View our terms and conditions. The Star Nursing and Residential Home has an Enhanced Service -more info.