Search...

The Star Nursing and Residential Home

56/64 Star Road, Peterborough, Cambridgeshire PE1 5HN
Trust Care Management Ltd Logo
Jobs
The Star Nursing and Residential Home logo
The Star Nursing and Residential Home, Peterborough
The Star Nursing and Residential Home, Peterborough
The Star Nursing and Residential Home, Peterborough

The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle.

Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist needs. The home's philosophy of care is based on an ethos of respect, privacy and dignity.

Alongside skilled care, the home's activities coordinator ensures there is much to enjoy, including entertainments, reminiscience sessions and pamper mornings.

Care Provided by The Star Nursing and Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Residential Dementia CareFrom £1,300From £1,300
Nursing CareFrom £1,300From £1,300
Nursing Dementia CareFrom £1,300From £1,300

Contact The Star Nursing and Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Heidi Coleman-Seldon(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.

Parking

  • Parking available

The Star Nursing and Residential Home Reviews (52)

Submit a Review
9.7

The Star Nursing and Residential Home has a Review Score of 9.7 (9.656) out of 10, based on 15 reviews in the last 2 years. Over all time The Star Nursing and Residential Home has 52 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Star Nursing and Residential Home
Loading...
Showing 52 reviews matching selected criteria
Review from Maureen J (Wife of Resident) published on 10 March 2023 Submitted via Postal Card
Overall Experience

I am extremely pleased with my husband's care in this care home.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your review, your husband is a pleasure to look after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S J (Daughter of Resident) published on 10 March 2023 Submitted via Postal Card
Overall Experience

The staff have lots of patience, the receptionist is lovely and always chatty and the craft and creativity lady is so happy and bubbly, is helpful and always offers me and Mum a cup of tea. The manager is available if you need to speak to him and is lovely with Mum, as are all staff. Laundry could be a lot better, I have to say. I know Mum is safe here and they have worked wonders since Mum came out of hospital.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your feedback on the laundry, all feedback is welcome and helps us improve the service that we provide to all residents in the home. Your mum is a lovely lady full of character.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carl W (Husband of Resident) published on 10 March 2023 Submitted via Postal Card
Overall Experience

I have visited many times, always welcomed and offered a drink, taken to my wife and all staff's attitude is good.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you for your kind review, your wife is a pleasure to look after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian P (Wife of Resident) published on 4 August 2022 Submitted via Postal Card
Overall Experience

I am very happy with my husband's care at The Star Nursing and Residential Home. He has settled in very well and the staff are very caring and patient with him. His room is very clean and tidy, as is the lounge. I am able to raise any concerns I have with the manager or nursing staff. I feel confident when I leave my husband that he will be well looked after by all the staff.

Reply from Chris Audsley, Registered Manager at The Star Nursing and Residential Home

Thank you kindly for your review. It is a pleasure to have such a kind and witty gentleman here with us at the Star.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Clare C (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card
Overall Experience

The rooms are good and clean. Staff are efficient and friendly. Everything is excellent. Highly recommended.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan N (Husband of Resident) published on 4 June 2021 Submitted via Postal Card
Overall Experience

I would just like to thank all the staff and management at the Star nursing home for their dedication and care in looking after my wife. With the deepest gratitude.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Milda Z (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card
Overall Experience
Excellent place.
Very good care provided to my father.

They treated him like family.

Reply from Shiny Joe, Registered Manager at The Star Nursing and Residential Home

Thank you, Milda. We will continue to work providing a high standard of care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen C (Resident / Service User) published on 27 July 2020 Submitted via Postal Card
Overall Experience

Been taken very good care of by everybody. Staff and nurses. Full marks. Really very pleasant and very thoughtful

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colin M (Cousin of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

As my partner and I live so far away, we are only able to visit the home now and again. We are always happy with what we find. We are always made welcome. My cousin is happy here, which is our main concern.

Facilities
No Rating
Care / Support
No Rating
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from M S (Husband of Resident) published on 24 October 2019 Submitted via Postal Card
Overall Experience

Professional management at The Star, leading a good team. 10/10.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan S (Sister of Resident) published on 12 July 2019 Submitted via Postal Card
Overall Experience

My brother was only at The Star Nursing Home for 2 weeks as he had lung cancer. The staff looked after him very well. It has been a great relief to me to know he spent his last days with caring people.

Reply from Shiny Joe, Registered Manager at The Star Nursing and Residential Home

Thank you Sue.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Audrey J (Wife of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience

I am very happy with the way my husband has been cared for at The Star Nursing Home.

Reply from Shiny Joe, Registered Manager at The Star Nursing and Residential Home

Thank you, Audrey.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from J C (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience

Staff always willing to help and advise you. Nothing too much trouble.

Reply from Shiny Joe, Registered Manager at The Star Nursing and Residential Home

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian L (Son of Resident) published on 10 May 2019 Submitted via Postal Card
Overall Experience
I am so happy for mum to be cared for here. She is always clean and healthy and well cared for. They are also very considerate of mum's religious beliefs. There is excellent communication and whenever there are any changes, they contact me.
The home is well staffed and always clean and never has the smell of urine you find in some homes.

I would happily recommend this home to anyone and commend the staff who do so well in a challenging profession.

Reply from Shiny Joe, Registered Manager at The Star Nursing and Residential Home

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 10 May 2019 Submitted via Postal Card
Overall Experience
There is always a warm welcome from all the staff.
The manager is fantastic, always there if I need to talk.

Mum has a lot of options available throughout the day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N A (Daughter of Resident) published on 18 April 2019 Submitted via Postal Card
Overall Experience

My mum likes to be in this care home. She feels safe.

Reply from Shiny Joe, Registered Manager at The Star Nursing and Residential Home

Thank you for the good feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Romina C (Granddaughter of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience

My grandfather came to The Star form another care home. We are so happy with the cleanliness and level of care. Carers engage residents in activities and are friendly. There is a family atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary P (Daughter-in-law of Resident) published on 13 July 2018 Submitted via Website
Overall Experience

In the short time my mother in law was resident at The Star she received excellent care. All the staff were very caring to her and family members, the requests of residents were met without delay. The Star was efficiently run and the meals were very good. All staff seemed very happy to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M H (Son of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

My experience with the care home for my mum is 100% better than where she was before. She is more active and talks more. She looks happy and is cared for very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan F (Sister-in-law of Resident) published on 18 May 2018 Submitted via Postal Card
Overall Experience
On arriving at 'The Star Nursing Home' a very warm and professional greeting by the manager put my brother-in-law at ease. The caring staff have also helped him settle in. He is now so much calmer and less aggressive, less swearing, much happier than before, all due to the calm caring professional staff.

Nothing seems too much trouble. I thank them so much. It is a pleasure now to visit him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 June 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Star Nursing and Residential Home.

Upcoming Events

There are no upcoming events for The Star Nursing and Residential Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for The Star Nursing and Residential Home.

Meet the Team (3)

Jane Allan
Jane AllanJob Title:Clinical Deputy ManagerJoined: 2012

Jane started her working life as a Health Care assistant in 1988, She then qualified as a Nurse in 2006.

She explains that she became a nurse after following her friend's advice and found a passion for it and has never looked back since

Jane was one of our first nurses that came to the star once it was changed to a nursing home in 2012.

Rahul Babu
Rahul BabuJob Title:Registered NurseJoined: 2018

Rahul trained as a Nurse in India, He joined The Star as an adaptation nurse in 2018 following successfully completing his registration with the NMC. He works here at the Star full time as a Registered Nurse

Heidi Coleman-Seldon
Heidi Coleman-SeldonJob Title:Home ManagerJoined: 2016

With 19 years of experience in health and social care, including 9 years at Trustcare Management and Focus Care Supported Living, Heidi has supported individuals in residential and supported living settings. Her expertise extends to working with individuals living with conditions such as Dementia, autism, learning disabilities, sensory impairments, mental health issues, and physical disabilities.

Qualifications: Heidi has level 5 qualification in health and social care. She also holds BSL level 1 and level 2 certifications, as well as Makaton level 4 proficiency.

Interests: Outside of work, Heidi enjoys spending time with her family and friends, as well as watching films.

Favourite Quote: “Alone we can do so little; together we can do so much.” – Helen Keller

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Star Nursing and Residential Home to verify any information. View our terms and conditions. The Star Nursing and Residential Home has an Enhanced Service -more info.