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Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist needs. The home's philosophy of care is based on an ethos of respect, privacy and dignity.
Alongside skilled care, the home's activities coordinator ensures there is much to enjoy, including entertainments, reminiscience sessions and pamper mornings.
Care Provided by The Star Nursing and Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Star Nursing and Residential Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Star Nursing and Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Trust Care Management Ltd
- Private Owned
Person in charge
- Heidi Coleman-Seldon (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (10)
Visiting
- The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking
- Parking available
The Star Nursing and Residential Home Reviews (52)
The Star Nursing and Residential Home has a Review Score of 9.7 (9.656) out of 10, based on 15 reviews in the last 2 years.
Over all time The Star Nursing and Residential Home has 52 reviews.
I am extremely pleased with my husband's care in this care home.
I am extremely pleased with my husband's care in this care home.
Thank you for your review, your husband is a pleasure to look after.
The staff have lots of patience, the receptionist is lovely and always chatty and the craft and creativity lady is so happy and bubbly, is helpful and always offers me and Mum a cup of tea. The manager is available if you need to speak to him and is lovely with Mum, as are all staff. Laundry could...
The staff have lots of patience, the receptionist is lovely and always chatty and the craft and creativity lady is so happy and bubbly, is helpful and always offers me and Mum a cup of tea. The manager is available if you need to speak to him and is lovely with Mum, as are all staff. Laundry could be a lot better, I have to say. I know Mum is safe here and they have worked wonders since Mum came out of hospital.
Thank you for your feedback on the laundry, all feedback is welcome and helps us improve the service that we provide to all residents in the home. Your mum is a lovely lady full of character.
I have visited many times, always welcomed and offered a drink, taken to my wife and all staff's attitude is good.
I have visited many times, always welcomed and offered a drink, taken to my wife and all staff's attitude is good.
Thank you for your kind review, your wife is a pleasure to look after.
I am very happy with my husband's care at The Star Nursing and Residential Home. He has settled in very well and the staff are very caring and patient with him. His room is very clean and tidy, as is the lounge. I am able to raise any concerns I have with the manager or nursing staff. I feel...
I am very happy with my husband's care at The Star Nursing and Residential Home. He has settled in very well and the staff are very caring and patient with him. His room is very clean and tidy, as is the lounge. I am able to raise any concerns I have with the manager or nursing staff. I feel confident when I leave my husband that he will be well looked after by all the staff.
Thank you kindly for your review. It is a pleasure to have such a kind and witty gentleman here with us at the Star.
The rooms are good and clean. Staff are efficient and friendly. Everything is excellent. Highly recommended.
The rooms are good and clean. Staff are efficient and friendly. Everything is excellent. Highly recommended.
I would just like to thank all the staff and management at the Star nursing home for their dedication and care in looking after my wife. With the deepest gratitude.
I would just like to thank all the staff and management at the Star nursing home for their dedication and care in looking after my wife. With the deepest gratitude.
Very good care provided to my father.
They treated him like family.
Very good care provided to my father.
They treated him like family.
Thank you, Milda. We will continue to work providing a high standard of care.
Been taken very good care of by everybody. Staff and nurses. Full marks. Really very pleasant and very thoughtful
Been taken very good care of by everybody. Staff and nurses. Full marks. Really very pleasant and very thoughtful
As my partner and I live so far away, we are only able to visit the home now and again. We are always happy with what we find. We are always made welcome. My cousin is happy here, which is our main concern.
As my partner and I live so far away, we are only able to visit the home now and again. We are always happy with what we find. We are always made welcome. My cousin is happy here, which is our main concern.
Professional management at The Star, leading a good team. 10/10.
Professional management at The Star, leading a good team. 10/10.
My brother was only at The Star Nursing Home for 2 weeks as he had lung cancer. The staff looked after him very well. It has been a great relief to me to know he spent his last days with caring people.
My brother was only at The Star Nursing Home for 2 weeks as he had lung cancer. The staff looked after him very well. It has been a great relief to me to know he spent his last days with caring people.
Thank you Sue.
I am very happy with the way my husband has been cared for at The Star Nursing Home.
I am very happy with the way my husband has been cared for at The Star Nursing Home.
Thank you, Audrey.
Staff always willing to help and advise you. Nothing too much trouble.
Staff always willing to help and advise you. Nothing too much trouble.
Thank you.
The home is well staffed and always clean and never has...
The home is well staffed and always clean and never has the smell of urine you find in some homes.
I would happily recommend this home to anyone and commend the staff who do so well in a challenging profession.
Thank you.
The manager is fantastic, always there if I need to talk.
Mum has a lot of options available throughout the day.
The manager is fantastic, always there if I need to talk.
Mum has a lot of options available throughout the day.
My mum likes to be in this care home. She feels safe.
My mum likes to be in this care home. She feels safe.
Thank you for the good feedback.
My grandfather came to The Star form another care home. We are so happy with the cleanliness and level of care. Carers engage residents in activities and are friendly. There is a family atmosphere.
My grandfather came to The Star form another care home. We are so happy with the cleanliness and level of care. Carers engage residents in activities and are friendly. There is a family atmosphere.
In the short time my mother in law was resident at The Star she received excellent care. All the staff were very caring to her and family members, the requests of residents were met without delay. The Star was efficiently run and the meals were very good. All staff seemed very happy to help.
In the short time my mother in law was resident at The Star she received excellent care. All the staff were very caring to her and family members, the requests of residents were met without delay. The Star was efficiently run and the meals were very good. All staff seemed very happy to help.
My experience with the care home for my mum is 100% better than where she was before. She is more active and talks more. She looks happy and is cared for very well.
My experience with the care home for my mum is 100% better than where she was before. She is more active and talks more. She looks happy and is cared for very well.
On arriving at 'The Star Nursing Home' a very warm and professional greeting by the manager put my brother-in-law at ease. The caring staff have also helped him settle in. He is now so much calmer and less aggressive, less swearing, much happier than before, all due to the calm caring professional...
Nothing seems too much trouble. I thank them so much. It is a pleasure now to visit him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 June 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Star Nursing and Residential Home.
There are no upcoming events for The Star Nursing and Residential Home.
Awards / Recognitions (2)
- 23 Nov 2018Recipient: The Star Nursing and Residential Home
- 23 Nov 2018Recipient: Trust Care Management Ltd
Accreditations
There are no accreditations posted yet for The Star Nursing and Residential Home.
Meet the Team (3)

Jane started her working life as a Health Care assistant in 1988, She then qualified as a Nurse in 2006.
She explains that she became a nurse after...
Jane started her working life as a Health Care assistant in 1988, She then qualified as a Nurse in 2006.
She explains that she became a nurse after following her friend's advice and found a passion for it and has never looked back since
Jane was one of our first nurses that came to the star once it was changed to a nursing home in 2012.

Rahul trained as a Nurse in India, He joined The Star as an adaptation nurse in 2018 following successfully completing his registration with the NMC. He works here at the Star full time as a Registered Nurse

With 19 years of experience in health and social care, including 9 years at Trustcare Management and Focus Care Supported Living, Heidi has supported...
With 19 years of experience in health and social care, including 9 years at Trustcare Management and Focus Care Supported Living, Heidi has supported individuals in residential and supported living settings. Her expertise extends to working with individuals living with conditions such as Dementia, autism, learning disabilities, sensory impairments, mental health issues, and physical disabilities.
Qualifications: Heidi has level 5 qualification in health and social care. She also holds BSL level 1 and level 2 certifications, as well as Makaton level 4 proficiency.
Interests: Outside of work, Heidi enjoys spending time with her family and friends, as well as watching films.
Favourite Quote: “Alone we can do so little; together we can do so much.” – Helen Keller
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