






The Star Nursing and Residential Home offers a spacious and comfortable furnished interior that is ideal for a comfortable lifestyle.
Residents have 24-7 access to a skilled team of carers who take a personalised approach and welcome many specialist needs. The home's philosophy of care is based on an ethos of respect, privacy and dignity.
Alongside skilled care, the home's activities coordinator ensures there is much to enjoy, including entertainments, reminiscience sessions and pamper mornings.
Care Provided by The Star Nursing and Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Star Nursing and Residential Home for full pricing details and T&Cs.
Contact The Star Nursing and Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Trust Care Management Ltd
- Private Owned
Person in charge
- Heidi Coleman-Seldon(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (10)
Visiting
- The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking
- Parking available
The Star Nursing and Residential Home Reviews (52)
The Star Nursing and Residential Home has a Review Score of 9.7 (9.656) out of 10, based on 15 reviews in the last 2 years.
Over all time The Star Nursing and Residential Home has 52 reviews.
The care that my mum has received at The Star Nursing and Residential Home has been very good and the staff are really friendly.
The service provided to my partner is second to none, her every need is tended to. We are both treated with dignity and respect at all times by all the staff and management. Brilliant service.
The Star had a friendly, welcoming atmosphere whenever we visited and we would certainly recommend.
The staff were able to gain his trust which made his time there to be comfortable and cared for.
The team are very approachable, supportive with good experience. They are also proactive with their communication.
I would like to thank The Star for helping my dad to regain his dignity.
You can visit day or night, there is no set time, which I think is invaluable. My mother has been at The Star for around five years and we could not fault how she is looked after. The Manager is proactive in every way ensuring the best possible care is provided for any resident at the home. Both my father and I are extremely happy with The Star and would recommend to anyone that has a loved one that requires care.
My aunt was taken into emergency respite care at very short notice. The manager was extremely helpful at the time and she was very well looked after during her three-week stay.
My sister is in this home and gets well looked after. The staff are so helpful and kind and always make you feel welcome offering you a cup of tea or coffee. I can go away knowing that my sister is in good hands. You could not wish for a more caring home than this one. It gives me peace of mind to know my sister is being looked after by such kind and caring staff.
I believe that the staff do a good job with all the residents I also like the way they greet you when you arrive with a hot drink. They tell me about my brother and the things he does.
Wonderful.
They were very respectful and caring to my family after the loss of my brother.
My father was a resident at Star Nursing Home for four weeks. His care was excellent, he had complex needs and was treated with dignity and kindness at all times. The staff showed considerable experience and professionalism. I would particularly like to praise the 'end of life' care - we were so welcomed as a family and with their gentle guidance I was able to be with my father in his last hours. It was profoundly moving and the presence of the carers and nurses was discreet and appropriate.
Thanks for the compliments.
My Mother has now lived at The Star for over a year, so I feel able to recommend the home to any that are considering looking for a suitable home for their elderly relative. I must admit to being put off even viewing the home by the external appearance of The Star. However, on entering the home my mind was gradually changed. The home has exactly that feel - a home, and my Mother has settled in and refers to residents and staff as seeming like family, something I never thought would happen. The internal layout of the home means that staff are in constant sight of the residents and the residents can see the activity of the staff. As family we may never feel the care of our loved ones will ever be good enough, but I do feel that The Star offers very good all round care and any problems can be discussed, and, I have found, dealt with promptly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 June 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Star Nursing and Residential Home.
There are no upcoming events for The Star Nursing and Residential Home.
Awards / Recognitions (2)
- 23 Nov 2018Recipient: The Star Nursing and Residential Home
- 23 Nov 2018Recipient: Trust Care Management Ltd
Accreditations
There are no accreditations posted yet for The Star Nursing and Residential Home.
Meet the Team (3)

Jane started her working life as a Health Care assistant in 1988, She then qualified as a Nurse in 2006.
She explains that she became a nurse after following her friend's advice and found a passion for it and has never looked back since
Jane was one of our first nurses that came to the star once it was changed to a nursing home in 2012.

Rahul trained as a Nurse in India, He joined The Star as an adaptation nurse in 2018 following successfully completing his registration with the NMC. He works here at the Star full time as a Registered Nurse

With 19 years of experience in health and social care, including 9 years at Trustcare Management and Focus Care Supported Living, Heidi has supported individuals in residential and supported living settings. Her expertise extends to working with individuals living with conditions such as Dementia, autism, learning disabilities, sensory impairments, mental health issues, and physical disabilities.
Qualifications: Heidi has level 5 qualification in health and social care. She also holds BSL level 1 and level 2 certifications, as well as Makaton level 4 proficiency.
Interests: Outside of work, Heidi enjoys spending time with her family and friends, as well as watching films.
Favourite Quote: “Alone we can do so little; together we can do so much.” – Helen Keller
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