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The home has a fully integrated kitchen, en-suite showers and also...
Care Provided by Marlborough Lodge
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- For a maximum of 6 Service Users
Other Care Provided
- Palliative / End of Life Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Gardens
Funding & Fees
Contact Marlborough Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Trust Care Management Ltd
- Private Owned
Person in charge
- Fiona Gibbs(Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (6)
- Single Rooms with ensuite Wet Room (6)
Visiting
- The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking
- Parking Available
Marlborough Lodge Reviews (13)
Marlborough Lodge has a Review Score of 9.5 (9.493) out of 10, based on 7 reviews in the last 2 years.
Over all time Marlborough Lodge has 13 reviews.
I think this review is satisfactory, good service home with help and support from the staff and rate the home in good standards.
My son is very happy in his safe secure, cosy home at Marlborough Lodge. He is always treated with respect and dignity by the staff. The home is exceptionally well run. He is perfectly matched with her key worker, who has worked miracles with my sons challenging behaviours using love, respect and fun to build trust. I feel reassured knowing he in such a caring and supportive environment and I'm truly grateful to all the staff for the difference they've made to his life.
Thank you so much for your kind and thoughtful feedback. Were truly delighted to hear that your son feels happy, safe, and secure at Marlborough Lodge.It means a great deal to us that youve recognised the dedication of our team and the positive impact of the trusting relationship he has with his...
I have enjoyed everything that I do at Marlborough Lodge, staff support me with all my outside activities and the care is provided with expert additions.
"Thank you so much for your lovely review. Were absolutely delighted to hear that youre enjoying everything at Marlborough Lodge. Its heartening to know that the support from our team with your activities and care has made a meaningful difference. We are incredibly proud of you and feel truly privileged to be part of your journey."
I enjoy living here there are good people and staff. I enjoy activities and going out on my own. There is good food.
My son has lived at Marlborough Lodge for 16 years, the staff are very knowledgeable with his individual needs and support him to have an active life. Staff update me weekly on his progress my son is very settled at Marlborough Lodge.
Thank you for sharing your thoughtful review. We sincerely appreciate your feedback and support. It means a lot that you took the time to share your experience. We're grateful for your input and truly enjoy supporting your son on his journey.
Best place ever lived in.
Lovely staff care & support my son all carers all look out for him and care for him. One is amazing really loves and support him. All staff do.
It is fair to say that previous home placements have sadly broken down after a year or two and it is so heartwarming to know that my son now experiences a level of care seemingly available in only a small number of establishments, for which his family are immensely grateful. I have no hesitation in identifying Marlborough Lodge as an outstanding example of care coupled with compassion and kindness.
It is a privilege to work alongside your son.
Welcoming and friendly. Other residents felt able to mingle/take part in the party and it was good to get to know them.
Thank you for the care and support you give.
The resident had no idea this had been arranged for him.
We really appreciate you taking the time to attend.
Kind Regards
Kim
My wife and I recently attended a surprise birthday lunch for one of the residents. We were warmly welcomed by the staff members and others and enjoyed an excellent lunch with the resident and the resident's parents. Clearly, the resident is very happy at Marlborough Lodge, and the care received is much appreciated by the resident and close family.
Thank you for your kind words.
We are so glad you & your wife enjoyed yourselves.
Kind Regards
Marlborough Lodge is a lovely safe home for my son. He's been looked after so well by lovely staff. My son is so much better since he's been there.
The care home is clean, fresh and always welcoming to me and my family at all times. If I telephone them they always update me and contact me if needed. Lovely place couldn't find another like it.
All the staff and residents at Marlborough Lodge are extremely welcoming and accommodating. The manager is fantastic and this is reflected by the way that the staff and residents are. My family and I are rest assured that my daughter is in safe hands. My family and I also feel that staff and residents are an extended family to us. The work the manager and staff have reflected in boxes below.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Marlborough Lodge.
There are no upcoming events for Marlborough Lodge.
Awards / Recognitions (1)
- 23 Nov 2018Recipient: Trust Care Management Ltd
Accreditations
There are no accreditations posted yet for Marlborough Lodge.
Meet the Team (8)

Historically, I was involved as a lead member of a green initiative identifying and developing waste disposal systems with local councils and housing associations in the Sussex area.
I enjoy gardening and growing my own organic fruit and vegetables.
I spent a number of years living and working in Cyprus as part of the United Nations.
I write poetry and have had my work published.
Things that are important to me are, spending time with my two daughters, working in a person centred manner, working in a happy environment, having a sense of humour, smiling and laughter, service user involvement, honesty and respect, being approachable, promoting a positive attitude, being able to make a difference.
I'm proud to manage and lead the staff team at Marlborough Lodge and I believe in maintaining a good working relationship with both the service users their family and friends is a valid contribution to the successful running of our home.

With over 22 years of experience in the care sector, I have developed a strong foundation in providing exceptional care and support. I joined Marlborough Lodge in 2015, where I have consistently demonstrated my commitment to improving the quality of life for individuals in need of care. I hold an NVQ Level 4 in Health and Social Care and earned a degree in Mental Health from the Open University. In 2023, I successfully completed my NVQ Level 5 Diploma in Management and Leadership, further enhancing my skills in leading and managing care teams effectively.
Prior to my career in the care sector, I served as a Police Officer, which provided me with valuable interpersonal, problem-solving, and crisis-management skills that have been transferable to my work in health and social care.

With a rich background in administration and bookkeeping, I embarked on a new journey in the health and social care sector 8 years ago. I currently serve at Marlborough Lodge, where I have found my work to be incredibly rewarding.
This career change came after the birth of my four beautiful daughters. It was a shift that allowed me to leverage my organizational skills in a field that makes a real difference in people’s lives.
In my leisure time, I find solace in the simple pleasures of life. I am an avid reader, always on the lookout for a good book. I enjoy walking in my spare time. However, nothing compares to the joy I derive from spending quality time with my family. Their support and love have been my constant companions, shaping the person I am today.
In every aspect of my life, I strive to bring empathy and diligence, whether it’s in my professional role in health and social care or in my personal life as a mother and a family-oriented individual.

My name is Kibrom Wolday. Nickname David, I started as a career in 2010. In a care home for almost 10 years. I have an NVQ Level 3* Diploma in Adult social care. I worked with Care Agencies, and I did Live care with people with special needs for 6months. After that, I worked in a pharmaceutical delivery Van as a driver for a year. Then I applied with Trust Care in May 2023 as a support worker. I joined Marlborough Lodge. Still working. I like football. I am an honest, kind, generous hardworking person. And very friendly.

I am a dedicated support worker with over fifteen years of experience in providing care and assistance to individuals with diverse needs.
After completing my education, l came to England and pursued a career in social care, earning certifications in Health and Social NVQ 3. I began my career as a care assistant and a support worker at Regal Care Home Ltd where l gained valuable experience working with individuals with learning disabilities, mental health issues, dementia, and physical disabilities. In 2019 l completed a diploma in Humanities and Social Sciences at East Sussex College. I then went on to study Social Work at the University of Brighton and am currently in my first year of the master’s degree.
Throughout my career, l has demonstrated a compassionate and person-centred approach to care, prioritizing the dignity, autonomy, and well-being of the individuals l support. I am skilled in building trust in relationships, effective communication, and problem-solving, which enables me to address the unique needs and preferences of everyone.
I am committed to ongoing professional development and staying updated on best practices and emerging trends in social care. I have a positive attitude, reliability, and dedication to making a meaningful difference in the lives of those l support.
In my free time, l enjoys spending time with my children and friends, watching football, reading, travelling, and researching.

I am a seasoned professional in the field of health and social care, with an impressive 18 years of experience. In October 2023, I joined the team at Marlborough Lodge, where I continue to apply my expertise and dedication. Outside of my professional life, I am a proud mother of two, successfully balancing my career with the joys and responsibilities of motherhood. I enjoy a range of activities including walking, reading, talking, and cycling, which not only keep me active but also provide me with time for introspection and relaxation. For me, family and friends are of utmost importance, and I cherish the time spent with them. Through all these experiences, I continue to grow and evolve, both personally and professionally.

With a diverse professional background, I have spent over two decades in the retail industry before deciding to pivot towards a more fulfilling career. The switch to health and social care at Marlborough Lodge has been a rewarding journey, allowing me to make a significant impact on people’s lives.
I find immense satisfaction in empowering others to help themselves, a testament to my belief in the potential of every individual. This change from retail to social care has not only been a career change but a personal transformation that aligns with my values and aspirations.
In my downtime, I enjoy the thrill of exploring new places. These moments of leisure provide a balance to my busy professional life.

Frequently Asked Questions about Marlborough Lodge
What types of Care is Marlborough Lodge registered for?
Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Marlborough Lodge have?
There are 6 Single Rooms.
What are the Facilities & Services at Marlborough Lodge?
Smoking not permitted, Close to Local shops, Near Public Transport, Gardens are some of the Facilities & Services.
How far is Marlborough Lodge to the centre of St Leonards-on-Sea?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Marlborough Lodge to verify any information. View our terms and conditions. Marlborough Lodge has an Enhanced Service -more info.