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The home consists of two converted Victorian houses, with many elegant qualities, and versatile grounds. The focus is on quality of life at the same time as adhering to all modern care regulations, with long-term support for health, safety and nutrition.
Care Provided by Philia Lodge Rest Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Philia Lodge Rest Home to confirm what's included and get a personalised quote:
These fees do not include 1:1 escorts for appointments of activities into the community. They also do not include chiropodist or hairdresser appointment.
The price(s) shown are provided by the care home. Contact Philia Lodge Rest Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Trust Care Management Ltd
- Private Owned
Person in charge
- Heidi Seldon (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes. Key points of the policy: Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance. Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests. Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place. Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission. Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered. Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well. Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary. Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed. Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy. Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking
- There is a private car park at the back of the property.
Philia Lodge Rest Home Reviews (44)
Philia Lodge Rest Home has a Review Score of 8.3 (8.304) out of 10, based on 4 reviews in the last 2 years.
Over all time Philia Lodge Rest Home has 44 reviews.
The staff at Philia Lodge are always very welcoming and they have a good rapport/relationship with the people who live there. The surroundings/furnishings and rooms at Philia Lodge are always in good repair, pleasant and clean. There are no restrictions on visiting times which is appreciated. There...
The staff at Philia Lodge are always very welcoming and they have a good rapport/relationship with the people who live there. The surroundings/furnishings and rooms at Philia Lodge are always in good repair, pleasant and clean. There are no restrictions on visiting times which is appreciated. There is usually a pleasant atmosphere when visiting and relatives are offered refreshments and sometimes a meal. You feel that your relative is being looked after and safe.
When we first arrived we were greeted with care and compassion. I left my mother-in-law feeling happy and feeling like she would be well looked after. The staff are friendly and welcoming and mum seems very happy.
When we first arrived we were greeted with care and compassion. I left my mother-in-law feeling happy and feeling like she would be well looked after. The staff are friendly and welcoming and mum seems very happy.
After a time caring for mum at home, respite at a care home it was decided she would be better off in care permanently which as a family was a really difficult decision but after visiting Philia Lodge on our first visit we knew straight away this was the one for mum. The manager and staff are...
After a time caring for mum at home, respite at a care home it was decided she would be better off in care permanently which as a family was a really difficult decision but after visiting Philia Lodge on our first visit we knew straight away this was the one for mum. The manager and staff are fantastic, helpful, respectful and go out of their way for us all and mum. Mum has Parkinson's and dementia but she's the happiest I've seen her for years.
Home is great, spot on. Staff are beautiful and kind and caring no agro. The manager is great the best one I've had.
Home is great, spot on. Staff are beautiful and kind and caring no agro. The manager is great the best one I've had.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Philia Lodge Rest Home.
There are no upcoming events for Philia Lodge Rest Home.
Awards / Recognitions (3)
- 23 Nov 2018Recipient: Trust Care Management Ltd
- 13 Jun 2018Recipient: Philia Lodge Rest Home
- 15 Feb 2016Recipient: Philia Lodge Rest Home
Accreditations
There are no accreditations posted yet for Philia Lodge Rest Home.
Meet the Team (1)

Heidi has dedicated over 18 years to the health and social care sector, providing compassionate and expert support to individuals living with autism,...
Heidi has dedicated over 18 years to the health and social care sector, providing compassionate and expert support to individuals living with autism, learning disabilities, physical disabilities, sensory impairments, mental health challenges, dementia, and end-of-life care needs.
She has been a valued member of Trustcare for nine years, holding various roles throughout her tenure. From November 2016 to March 2022, Heidi served as the Registered Home Manager at Philia Lodge, demonstrating strong leadership and a commitment to person-centred care. In May 2025, she returned to the home as the Home Manager, and upon completion of her registration, she will resume her role as the Registered Home Manager.
Heidi is deeply passionate about empowering individuals by providing person-centred care and ensuring they have the tools to effectively communicate their needs and wishes. As Trustcare's Makaton and Communication Trainer, she plays a vital role in fostering inclusive and accessible communication within the organization.
Her dedication to professional development is reflected in her achievement of an NVQ Level 5 qualification in Leadership and Management, further enhancing her ability to lead with expertise and compassion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philia Lodge Rest Home to verify any information. View our terms and conditions. Philia Lodge Rest Home has an Enhanced Service -what an Enhanced Service includes.