Submit a Review for Ashville House
Fairfield Road, Downham Market, PE38 9ET
View full details of Ashville HouseLatest Reviews for Ashville House
21 January 2026
During the course of December the management and all staff were fantastic. Their approach towards the care home residents was extremely positive and went above and beyond.
The planning of ensuring enough staff covered the events during December certainly paid off as there was so many residents
being assisted with making them feel they were all included with all the events that were arranged for them to enjoy.
I personally feel that Ashville is arguably the best care home in the area and have/would certainly recommend and endorse them to anyone seeking care for loved ones.
13 January 2026
The staff at Ashville are wonderful. They take fantastic care of our Mum and are always very welcoming when we visit. The food and accomodation are both very good. The entertainment is also very good/frequent. Mum is very happy at Ashville House.
13 January 2026
Ashville house is a wonderful home from home both my parents have been welcomed into a fantastic place with wonderful staff who always go the extra mile to do best for their residents my dad really enjoys the food with so much choice there's something for everyone
13 January 2026
Wonderful place! Finding a care home for a loved one is a stressful and worrying time. I'm so pleased to have found Ashville House for my relative. Nothing is too much trouble and everyone has been so friendly and welcoming. Additionally and importantly, food is good too and everywhere is kept
spotlessly clean.
05 December 2025
We know our auntie is safe and well cared for at all times. There always seems to be staff around, and they are all very friendly. Our auntie enjoys the food (which always looks and smells good when walking by the kitchen) and the entertainment - regular singers come along. If there is anything we
need to be aware of, we get a phone call or an email. Thanks to everyone at Ashville for their hard work, care and kindness.
16 July 2025
Absolutely wonderful staff
There is nothing that could be found fault in.
Kitchen staff are superb as are all careers
They deserve a 5 star rating for their hard work .care & compassion.
They do so very much to make life easier for each resident
04 July 2025
Very lovely home all so kind and caring nothing is ever so much trouble and she absolutely loves it the food is good the music is good I would recommend this home to anyone a lovely lovely home thank you
04 July 2025
Ashville House is much more than a care home; it is a community. It welcomes family and friends, the staff are dedicated and fun, with exemplary standards of care and cleanliness. All residents are treated with dignity and respect. Many of the staff have worked at Ashville for many years, confirming
how well run and supportive Ashville is. The food is of a high standard and there is a programme of entertainment.
Our family would not hesitate to recommend Ashville House.
01 November 2019
Our mother recently died after living at Ashville House for two years. During all this time, we were very impressed by the standard of care she received. The food and facilities are excellent. Regular entertainment is provided and the staff are warm, caring and compassionate and care for the
residents with dignity and good humour. As her health deteriorated, she received excellent end of life care. Everything that could be done to make her more comfortable was done. She died peacefully and pain free with a trusted carer by her side. We could not ask for better care. To further demonstrate how much they cared, 3 members of staff attended her funeral to pay their respects.
22 October 2019
I would also like to say how much we appreciate the devotion that the superb staff have shown Mum while she was there. She loved the House and every single carer that came into contact with her. They looked after her every need as if she was their own and it was a pleasure to visit her there.
The
care and compassion that everyone showed Mum, in her final days, was absolutely amazing. They were all so caring and helpful to us as well while we were there with Mum.
I would recommend Ashville House as a caring and loving environment for loved ones, from the lovely room, fabulous grounds (which Mum adored) and the professional and compassionate carers. They provide comfort and special care every moment for the residents. They attend to their comfort, meals, entertainment and their religious needs. It is a fantastic place with wonderful people and support to all the residents and their families. It is a relief to the family when we know just how much our relative is looked after.
23 July 2019
My mother was in Ashville House for 11 years. During that time we never had cause for complaints of any kind. My mother was always happy, well cared for and enjoyed her food and the entertainment. As her health failed the care and attention increased and I was very impressed at how well she was
looked after. All the staff over the years were always attentive, polite and professional. It was nice to be able to rely on Ashville to take the best care of my mum.
Latest Reviews for Ashville House
21 January 2026
During the course of December the management and all staff were fantastic. Their approach towards the care home residents was extremely positive and went above and beyond.
The planning of ensuring enough staff covered the events during December certainly paid off as there was so many residents
being assisted with making them feel they were all included with all the events that were arranged for them to enjoy.
I personally feel that Ashville is arguably the best care home in the area and have/would certainly recommend and endorse them to anyone seeking care for loved ones.
13 January 2026
The staff at Ashville are wonderful. They take fantastic care of our Mum and are always very welcoming when we visit. The food and accomodation are both very good. The entertainment is also very good/frequent. Mum is very happy at Ashville House.
13 January 2026
Ashville house is a wonderful home from home both my parents have been welcomed into a fantastic place with wonderful staff who always go the extra mile to do best for their residents my dad really enjoys the food with so much choice there's something for everyone
13 January 2026
Wonderful place! Finding a care home for a loved one is a stressful and worrying time. I'm so pleased to have found Ashville House for my relative. Nothing is too much trouble and everyone has been so friendly and welcoming. Additionally and importantly, food is good too and everywhere is kept
spotlessly clean.
05 December 2025
We know our auntie is safe and well cared for at all times. There always seems to be staff around, and they are all very friendly. Our auntie enjoys the food (which always looks and smells good when walking by the kitchen) and the entertainment - regular singers come along. If there is anything we
need to be aware of, we get a phone call or an email. Thanks to everyone at Ashville for their hard work, care and kindness.
16 July 2025
Absolutely wonderful staff
There is nothing that could be found fault in.
Kitchen staff are superb as are all careers
They deserve a 5 star rating for their hard work .care & compassion.
They do so very much to make life easier for each resident
04 July 2025
Very lovely home all so kind and caring nothing is ever so much trouble and she absolutely loves it the food is good the music is good I would recommend this home to anyone a lovely lovely home thank you
04 July 2025
Ashville House is much more than a care home; it is a community. It welcomes family and friends, the staff are dedicated and fun, with exemplary standards of care and cleanliness. All residents are treated with dignity and respect. Many of the staff have worked at Ashville for many years, confirming
how well run and supportive Ashville is. The food is of a high standard and there is a programme of entertainment.
Our family would not hesitate to recommend Ashville House.
01 November 2019
Our mother recently died after living at Ashville House for two years. During all this time, we were very impressed by the standard of care she received. The food and facilities are excellent. Regular entertainment is provided and the staff are warm, caring and compassionate and care for the
residents with dignity and good humour. As her health deteriorated, she received excellent end of life care. Everything that could be done to make her more comfortable was done. She died peacefully and pain free with a trusted carer by her side. We could not ask for better care. To further demonstrate how much they cared, 3 members of staff attended her funeral to pay their respects.
22 October 2019
I would also like to say how much we appreciate the devotion that the superb staff have shown Mum while she was there. She loved the House and every single carer that came into contact with her. They looked after her every need as if she was their own and it was a pleasure to visit her there.
The
care and compassion that everyone showed Mum, in her final days, was absolutely amazing. They were all so caring and helpful to us as well while we were there with Mum.
I would recommend Ashville House as a caring and loving environment for loved ones, from the lovely room, fabulous grounds (which Mum adored) and the professional and compassionate carers. They provide comfort and special care every moment for the residents. They attend to their comfort, meals, entertainment and their religious needs. It is a fantastic place with wonderful people and support to all the residents and their families. It is a relief to the family when we know just how much our relative is looked after.
23 July 2019
My mother was in Ashville House for 11 years. During that time we never had cause for complaints of any kind. My mother was always happy, well cared for and enjoyed her food and the entertainment. As her health failed the care and attention increased and I was very impressed at how well she was
looked after. All the staff over the years were always attentive, polite and professional. It was nice to be able to rely on Ashville to take the best care of my mum.