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Care Provided by Ashville House
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 51 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This is for room rate extra charges apply for telephone, chiropodist, hairdressing, etc.
The price(s) shown are provided by the care home. Contact Ashville House for full pricing details and T&Cs.
Contact Ashville House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- F J J Healthcare Ltd
- Private Owned
Person in charge
- Anne Buckley (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (2)
Visiting
- Ashville House doesn't have set visiting times but ask that visitors avoid mealtimes.
Parking
- Ashville House has a private car park to the back and side of the building but limited spaces due to busy trainline.
Ashville House Reviews (12)
Ashville House has a Review Score of 9.5 (9.498) out of 10, based on 9 reviews in the last 2 years.
Over all time Ashville House has 12 reviews.
The care and attention given to my wife in the last few weeks of her life was outstanding and excellent. She could not have been in a better place to end her days.
Thank you, Malcolm, for taking the time to leave such a heartfelt review.
On behalf of everyone at Ashville House, I would like to express our sincere gratitude for your kind words. It means a great deal to us to know that you felt your wife received outstanding care and support during the final...
The planning of ensuring enough staff covered the events during December certainly paid off as there was so many residents being assisted with making them feel they were all included with all the events that were arranged for them to enjoy.
I personally feel that Ashville is arguably the best care home in the area and have/would certainly recommend and endorse them to anyone seeking care for loved ones.
Thank you for taking the time to publish a review and support our home. Thank you again for your kind words.
The staff at Ashville are wonderful. They take fantastic care of our Mum and are always very welcoming when we visit. The food and accomodation are both very good. The entertainment is also very good/frequent. Mum is very happy at Ashville House.
Thank you for your kind words about our staffing team. Thanks again.
Ashville house is a wonderful home from home both my parents have been welcomed into a fantastic place with wonderful staff who always go the extra mile to do best for their residents my dad really enjoys the food with so much choice there's something for everyone
Thank you David for your kind words regarding our home. Many thanks
Wonderful place! Finding a care home for a loved one is a stressful and worrying time. I'm so pleased to have found Ashville House for my relative. Nothing is too much trouble and everyone has been so friendly and welcoming. Additionally and importantly, food is good too and everywhere is kept spotlessly clean.
Thank you Diane for your kind words regarding our home. Many thanks
We know our auntie is safe and well cared for at all times. There always seems to be staff around, and they are all very friendly. Our auntie enjoys the food (which always looks and smells good when walking by the kitchen) and the entertainment - regular singers come along. If there is anything we need to be aware of, we get a phone call or an email. Thanks to everyone at Ashville for their hard work, care and kindness.
There is nothing that could be found fault in.
Kitchen staff are superb as are all careers
They deserve a 5 star rating for their hard work .care & compassion.
They do so very much to make life easier for each resident
Thank you for your kind words about the home and staff.
Very lovely home all so kind and caring nothing is ever so much trouble and she absolutely loves it the food is good the music is good I would recommend this home to anyone a lovely lovely home thank you
Thank you for your kind comments and appreciate your review.
Our family would not hesitate to recommend Ashville House.
Thank you for your kind comments and taking the time to write a review.
Our mother recently died after living at Ashville House for two years. During all this time, we were very impressed by the standard of care she received. The food and facilities are excellent. Regular entertainment is provided and the staff are warm, caring and compassionate and care for the residents with dignity and good humour. As her health deteriorated, she received excellent end of life care. Everything that could be done to make her more comfortable was done. She died peacefully and pain free with a trusted carer by her side. We could not ask for better care. To further demonstrate how much they cared, 3 members of staff attended her funeral to pay their respects.
The care and compassion that everyone showed Mum, in her final days, was absolutely amazing. They were all so caring and helpful to us as well while we were there with Mum.
I would recommend Ashville House as a caring and loving environment for loved ones, from the lovely room, fabulous grounds (which Mum adored) and the professional and compassionate carers. They provide comfort and special care every moment for the residents. They attend to their comfort, meals, entertainment and their religious needs. It is a fantastic place with wonderful people and support to all the residents and their families. It is a relief to the family when we know just how much our relative is looked after.
My mother was in Ashville House for 11 years. During that time we never had cause for complaints of any kind. My mother was always happy, well cared for and enjoyed her food and the entertainment. As her health failed the care and attention increased and I was very impressed at how well she was looked after. All the staff over the years were always attentive, polite and professional. It was nice to be able to rely on Ashville to take the best care of my mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2019Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashville House.
There are no upcoming events for Ashville House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashville House.
Accreditations
There are no accreditations posted yet for Ashville House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ashville House
What types of Care is Ashville House registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Ashville House have?
There are 47 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Ashville House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashville House to the centre of Downham Market?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashville House to verify any information. View our terms and conditions. Ashville House has a Basic Service -more info.











