Brooklands Care Home

Brooklands is genuinely incredible and has been since day one my mum has lived there. The manager has been superbly helpful and supportive through the time mum has been there. All of the staff have been wonderful in helping her settle in; fantastically, enthusiastically, brilliantly and attentive to all of her needs. I can't recommend Brooklands highly enough. All the staff are a credit to their profession.

The first impression is superb. Clean, bright, airy and very friendly, helpful staff.
The rooms are good and nicely furnished.
The residents are treated extremely well.

I cannot recommend or praise the care given here too highly.
The staff are amazing. Everyone engages as soon as you come through the door, always cheerfully and happy, which reflects the whole atmosphere of the home.
The care and attention given to each resident is superb. From those needing physical, mental and general day to day care to those needing end of life care. The staff are always considerate of residents requirements and maintain a very high standard of care whilst at the same time maintaining dignity.
Nothing is too much trouble for the staff whether dealing with residents or relatives and every service is carried out in such a cheerful manner, it is a pleasure to visit.
My sister-in-law, who was, understandably, reluctant to acknowledge that she was unable to cope on her own, has been made so welcome and given every care she needs, has taken an amazingly short time to settle and is so much more like the person we knew and loved many years ago.
Well done, thank you.

Everyone at Brooklands is so kind and caring, from the moment you walk through the doors you feel at home, and there is a welcoming, clean, bright, atmosphere. There is almost a sense of fun in the air that you would not think it is a care/nursing home. Brooklands cared for my mum when she could no longer cope and I could not do what they did. Her last few months were happy. She was content and I know she was in safe hands.

I'm a very protective daughter some would say OCD... I love my mum beyond words, this home that mum came to in September 2016 is completely and utterly amazing. I have never come across such loving friendly dedicated people who truly embrace their work , nothing is ever too much trouble for any staff member, carers are happy and very kind, nurses are dedicated and very hands on and always have time to speak to family members about their loved ones, great food plenty of choices, good activities something for everyone should you wish to take part, laundry service on a daily basis and it's all led by a fantastic manager and deputy, who always greet you with a smile and they always know everything about their residents which for me is amazing. It's a hotel in so many ways but most important, a terrific home. My mum is so happy here which means I can sleep at night. So a big thank you to all who work so very hard at Brooklands.

I have no bad things to say about Brooklands, only good. My wife is in a 'continued care room' and it was my choice that we attended Brooklands. Of all the local care homes I looked at, Brooklands stood out as being the best, and my assessment was correct. There doesn't seem to be anything that phases them, and everyone is treated fairly and with respect and dignity. I cannot find fault at all, just sincere thanks for the way they look after and care for my wife.

I have been visiting my mum for 3 months at the home and have found it a very well run and relaxing place to visit. All management welcoming with nurses and staff offering exceptional care. It is also a nice touch offering family and relatives food and drink whilst spending quality time together. Big thank you to all staff.

My Mum is 93 and went to Brooklands for 2 weeks after being in hospital and was very weak & confused. From the moment she arrived, the all round care from every member of staff was excellent. They soon encouraged her to be up and about & had her joining in all of the many daily activities available to all residents. It was clean & bright and Mum repeatedly said the food was lovely. Whenever we arrived to visit, there was a friendly welcome from everyone we saw & a homely atmosphere.
We were amazed that EVERYONE working at Brooklands knew Mums name and our names as well! Visitors also remarked on the friendly feel in the home. The nursing care in particular was wonderful. Mum had her nails manicured & we had a super Mothers Day with photos & a tea party for family and friends.
Mum was a different person when she left, so much improved & more mobile. I only wish that we could have persuaded her to stay which would have given us all peace of mind - we're still working on it!!

Mum had to give up her home and was put into another place, which wasn't very good, we went to Brooklands and was amazed at the difference, staff were very helpful the whole place was such a breath of fresh air. Mum moved in asap. Mum is looked after every step of the way and in every way she needs. Mum is very content and happy, she loves her room which is very cosy and homely, I can't fault Brooklands, so happy we found this for our mum, we dont need to worry now as Brooklands take care of mum as she deserves the best.

I am very happy now to see my Mother-in-law and Father-in-law being cared for very well. My husband and I live in Texas and need to know they are in safe hands. They both have dementia but with different needs. They seem very settled and happy. I find the care home friendly and caring and am sure they will listen if there are any problems and correct them, but so far so good. Thank you or giving my husband and I peace of mind.

My mum has been receiving care at Brooklands and has responded so very well. This is down to the staff and managements outstanding person centred approach. They are kind, patient and have tailored the care to meet her needs. In a truly difficult time they have kept me reassure and I leave Brooklands confident my mum is receiving the best care. I am truly grateful for all they have done and continue to do.

It's fab! My husband was the GP. My father died here and my mother and her sister live here.

My father has been a resident of Brooklands since May 2012 and has always received the highest level of care. The staff are genuinely caring and they create a very warm and friendly atmosphere for everybody. The food and facilities are excellent and visitors are always welcome. It is very comforting to know that my father is being looked after in such a lovely environment where all the residents are treated with dignity.
I would recommend Brooklands without any hesitation.

Since being at Brooklands my mum has been cared for to suit her needs in the best possible way, Brooklands is a lovely environment. The staff are great with mum's needs, she is very settled on Treetops, the staff are fantastic with her care and friendly to all of us. We feel as a family that mum is in a safe environment, and looked after very well. Brooklands stands out from a lot of other care homes, the staff are all great and are very supportive.

I come several times a week to visit my sister. All of the staff are very nice and helpful.

In reception there is a plaque "Bless this home with love and laughter" and that is what Brooklands Care Home has plenty of - love and laughter. It is a happy home but also very professional and caring with excellent nursing. The food is good with plenty of choice. There is a daily entertainment programme and those who are fit enough for days out can go in the Brooklands minibus. Everyone is kind and understanding and each resident is treated as a special individual. My husband has been living at Brooklands Care Home for almost 2 years and I am so glad i chose Brooklands Care Home for him.

Clean comfortable home. Caring staff always willing to help and assist if needed. Nice food. Secure environment.