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Brooklands Care Home

Costessey Lane, Drayton, Norwich, Norfolk NR8 6HB
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I recommend this home to everyone I speak to. I cannot praise it enough. Thank youConnie D(Friend of Resident/Service User)
Brooklands Care Home, Norwich
it feels like a home with a lovely, caring atmosphere about it. I'm very gratefulAmanda C(Daughter of Resident/Service User)
Brooklands Care Home, Norwich
I'm continually grateful we found such a lovely home for her.Holly E(Daughter of Resident/Service User)
Brooklands Care Home, Norwich

Brooklands Care Home provides high-quality residential, nursing, and dementia care with love, compassion, and tenderness.

The skilled and experienced team takes time to gain a deep understanding of each of their treasured residents, alongside their medical and physical needs, ensuring they can provide the best possible care while encouraging each person to live life the way they choose.

The team’s approach to person-centred care has been recognised at the East of England...  

Care Provided by Brooklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450N/A

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Julie Robinson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Resident's visitors are always welcome. There are no restrictions on times/days.

Parking

  • Free on-site parking is available.

Brooklands Care Home Reviews (90)

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9.8

Brooklands Care Home has a Review Score of 9.8 (9.808) out of 10, based on 25 reviews in the last 2 years. Over all time Brooklands Care Home has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from Terry S (Husband of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I have no bad things to say about Brooklands, only good. My wife is in a 'continued care room' and it was my choice that we attended Brooklands. Of all the local care homes I looked at, Brooklands stood out as being the best, and my assessment was correct. There doesn't seem to be anything that phases them, and everyone is treated fairly and with respect and dignity. I cannot find fault at all, just sincere thanks for the way they look after and care for my wife.

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Review from Lynne (Son of Resident) published on 13 May 2016 Submitted via Postal Card
Overall Experience

I have been visiting my mum for 3 months at the home and have found it a very well run and relaxing place to visit. All management welcoming with nurses and staff offering exceptional care. It is also a nice touch offering family and relatives food and drink whilst spending quality time together. Big thank you to all staff.

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Review from Peter O (Son of Resident) published on 9 March 2016 Submitted via Postal Card
Overall Experience

Mum had to give up her home and was put into another place, which wasn't very good, we went to Brooklands and was amazed at the difference, staff were very helpful the whole place was such a breath of fresh air. Mum moved in asap. Mum is looked after every step of the way and in every way she needs. Mum is very content and happy, she loves her room which is very cosy and homely, I can't fault Brooklands, so happy we found this for our mum, we dont need to worry now as Brooklands take care of mum as she deserves the best.

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Review from Cheryl W (Daughter-in-law of Resident) published on 16 February 2016 Submitted via Postal Card
Overall Experience

I am very happy now to see my Mother-in-law and Father-in-law being cared for very well. My husband and I live in Texas and need to know they are in safe hands. They both have dementia but with different needs. They seem very settled and happy. I find the care home friendly and caring and am sure they will listen if there are any problems and correct them, but so far so good. Thank you or giving my husband and I peace of mind.

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Review from Steve (Son of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

My mum has been receiving care at Brooklands and has responded so very well. This is down to the staff and managements outstanding person centred approach. They are kind, patient and have tailored the care to meet her needs. In a truly difficult time they have kept me reassure and I leave Brooklands confident my mum is receiving the best care. I am truly grateful for all they have done and continue to do.

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Review from Jane R (Daughter of Resident) published on 16 November 2015 Submitted via Postal Card
Overall Experience

It's fab! My husband was the GP. My father died here and my mother and her sister live here.

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Review from David R (Son of Resident) published on 26 October 2015 Submitted via Website
Overall Experience
My father has been a resident of Brooklands since May 2012 and has always received the highest level of care. The staff are genuinely caring and they create a very warm and friendly atmosphere for everybody. The food and facilities are excellent and visitors are always welcome. It is very comforting to know that my father is being looked after in such a lovely environment where all the residents are treated with dignity.

I would recommend Brooklands without any hesitation.

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Review from Paull G (Son of Resident) published on 23 October 2015 Submitted via Postal Card
Overall Experience

Since being at Brooklands my mum has been cared for to suit her needs in the best possible way, Brooklands is a lovely environment. The staff are great with mum's needs, she is very settled on Treetops, the staff are fantastic with her care and friendly to all of us. We feel as a family that mum is in a safe environment, and looked after very well. Brooklands stands out from a lot of other care homes, the staff are all great and are very supportive.

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Review from Thelma W (Sister of Resident) published on 16 October 2015 Submitted via Postal Card
Overall Experience

I come several times a week to visit my sister. All of the staff are very nice and helpful.

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Review from Jean H (Resident / Service User) published on 13 October 2015 Submitted via Postal Card
Overall Experience

Clean comfortable home. Caring staff always willing to help and assist if needed. Nice food. Secure environment.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 28 Apr 2026

    Residents and team members at a Norwich care home have enjoyed an egg-cellent start to spring after successfully hatching a goose and a duck egg and caring for their two...

  • 05 Feb 2026

    Film-enthusiast John Zammit, 86, is continuing his passion for movies thanks to the team at his Norwich care home. Brooklands Care Home in Drayton has organised regular visits from Norwich...

  • 14 Oct 2025

    Residents and team members at a Norwich care home have been busy celebrating the harvest season by giving back to the furred and feathered friends in their community. Brooklands Care...

Upcoming Events

There are no upcoming events for Brooklands Care Home.

Awards / Recognitions (20)

  • 30 Jan 2026Recipient: Carebase
  • 08 Sep 2025Recipient: Brooklands Care Home
  • 31 Jan 2025Recipient: Carebase

Accreditations

There are no accreditations posted yet for Brooklands Care Home.

Meet the Team (5)

Julie Robinson
Julie RobinsonJob Title:Home ManagerJoined: 2025

Julie is an experienced home manager, having spent more than 15 years in the care sector. After starting her care career as a therapeutic carer, Julie managed a domiciliary care service for five years before moving into care home management.

Before joining our Brooklands team, she gained a wealth of management experience, holding the registered manager position at several local care homes in Norfolk.

Julie’s passion is nurturing our team, supporting them to succeed in their chosen roles whilst together creating a home from home for our treasured residents.

When she’s not at Brooklands, she loves to spend time with her grandchildren and family, walk Teddy, her Jack Russell puppy, go to the theatre and travel.

Speaking about Brooklands, Julie said: “It is such a privilege to be part of our Brooklands family, and I take great pride in leading our kind and dedicated team. Caring for all of the amazing individuals who live with us at Brooklands is a real honour.”

Simion Ciceu
Simion CiceuJob Title:Deputy ManagerJoined: 2024

Simion is an RGN and has worked in the care sector for 7 years.

Kolade (Kay) Odewumi
Kolade (Kay) OdewumiJob Title:Clinical LeadJoined: 2022

Kay has worked as a Clinical lead at Brooklands for over 2 years and is an experienced RGN.

Laure Van Minden
Laure Van MindenJob Title:Lifestyle LeadJoined: 2024

Laure has a wealth of experience in the Arts and brings this experience and passion to her role as Lifestyle Lead. Brooklands offers a wonderful array of activities and outings led by Laure.

Ian Connor
Ian ConnorJob Title:Head ChefJoined: 2024

Ian has a wealth of experience that he has brought to Brooklands. He runs a passionate team in the kitchen and provides a varied and exciting menu for all.

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