
I recommend this home to everyone I speak to. I cannot praise it enough. Thank youConnie D(Friend of Resident/Service User)

it feels like a home with a lovely, caring atmosphere about it. I'm very gratefulAmanda C(Daughter of Resident/Service User)

I'm continually grateful we found such a lovely home for her.Holly E(Daughter of Resident/Service User)

I recommend this home to everyone I speak to. I cannot praise it enough. Thank youConnie D(Friend of Resident/Service User)

it feels like a home with a lovely, caring atmosphere about it. I'm very gratefulAmanda C(Daughter of Resident/Service User)

I'm continually grateful we found such a lovely home for her.Holly E(Daughter of Resident/Service User)

Brooklands Care Home provides high-quality residential, nursing, and dementia care with love, compassion, and tenderness.
The skilled and experienced team takes time to gain a deep understanding of each of their treasured residents, alongside their medical and physical needs, ensuring they can provide the best possible care while encouraging each person to live life the way they choose.
The team’s approach to person-centred care has been recognised at the East of England...
Care Provided by Brooklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Brooklands Care Home for full pricing details and T&Cs.
Contact Brooklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Julie Robinson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Resident's visitors are always welcome. There are no restrictions on times/days.
Parking
- Free on-site parking is available.
Brooklands Care Home Reviews (90)
Brooklands Care Home has a Review Score of 9.8 (9.808) out of 10, based on 25 reviews in the last 2 years.
Over all time Brooklands Care Home has 90 reviews.
My dad has been on Treetops at Brooklands Care Home for 9 months and I cannot praise the wonderful management, carers and all staff at this home enough. The residents and carers have such a close bond they go above and beyond to keep the residents happy and safe and loved. I would recommend this lovely home wholeheartedly. Thank you.
Thank you very much for your kind words Angela, it has been a pleasure to care for your father and we feel that we have made great friends with your family.
I like the feel of the home, it's the best one that I know of. My mother is well taken care of under what must be difficult circumstances regarding her acute condition.
Best part -the nurses are outsanding!
A great activities programme and menus looked lovely.
Staff seemed genuinely interested in the residents and their care and happiness.
Well done.
This is the first visit to see my mother since she moved to Brooklands in mid-May. I live in Scotland so am very pleased with all aspects of care, accommodation, exterior environment and activities.
The premises is in very good order inside and out. Well presented gardens and communal rooms throughout.
The staff are professional, fun and caring. They engage very well with residents and visitors alike.
The administration of medication and care plans are excellent and communication to families and very good. The food is great and the staff work hard to engage across the board.
An excellent firework display and BBQ today typified the hard work from the management and staff go to make it such a wonderful place.
Found everything Auntie needs is available to her and her wishes respected.
I feel very confident that my mother is receiving the highest standard of all-round care.
At Brooklands, we are one big happy family with kind understanding carers looking after our every need. My husband has lived at Brooklands for almost 4 years now and for me, it has become my second home. I feel relaxed and happy there and I know my husband is well looked after. I have every confidence in the nursing staff and all the staff work together well as a team. The food is excellent and there is good entertainment and activities most days. Brooklands is a happy home. I would recommend it to anyone.
My dad is 98 years old and blind but mentally alert. Staff are very caring and considerate to his needs and to his well being. He has been a resident for more than four years and has been content and well cared for throughout that time. There was a blip in the management for a short time but this is now excellent. I always feel welcome at whatever time I visit and staff make an effort to know me and consult me about his care and his wishes.
Mums and all the families experience of the home have been of excellent standards.
We have found Brooklands to be a very caring and friendly home for our relative. The staff are always helpful nothing is too much trouble. Our sister-in-law is happy and well cared for which makes us happy too. Thank you, Brooklands.
My mother is very happy at Brooklands. She receives first-class care and her individual needs are met without fail. This keeps the rest of the family happy knowing that she is being well treated.
It's the second time mum has been in Brooklands, they helped me out the first time after I had booked mum into somewhere else. After 3 hours they asked me to collect her as they couldn't cope!! Despite them knowing that mum has Alzheimer's!
Brooklands was polar opposite with mum able to be herself! Walk around and enjoy the facilities. I wouldn't hesitate to put mum in there for respite in the future.
Brooklands Care Home has accepted the duty of care in an exceptional way on all fronts. The environment is bright and comfortable but most important of all, as soon as you enter the home, there is such a friendly and caring atmosphere that you feel your loved one will be looked after with care and tenderness, just as you would wish for them.
I cannot thank you enough.
For us, this is priceless.
Brooklands is genuinely incredible and has been since day one my mum has lived there. The manager has been superbly helpful and supportive through the time mum has been there. All of the staff have been wonderful in helping her settle in; fantastically, enthusiastically, brilliantly and attentive to all of her needs. I can't recommend Brooklands highly enough. All the staff are a credit to their profession.
The rooms are good and nicely furnished.
The residents are treated extremely well.
The staff are amazing. Everyone engages as soon as you come through the door, always cheerfully and happy, which reflects the whole atmosphere of the home.
The care and attention given to each resident is superb. From those needing physical, mental and general day to day care to those needing end of life care. The staff are always considerate of residents requirements and maintain a very high standard of care whilst at the same time maintaining dignity.
Nothing is too much trouble for the staff whether dealing with residents or relatives and every service is carried out in such a cheerful manner, it is a pleasure to visit.
My sister-in-law, who was, understandably, reluctant to acknowledge that she was unable to cope on her own, has been made so welcome and given every care she needs, has taken an amazingly short time to settle and is so much more like the person we knew and loved many years ago.
Well done, thank you.
Everyone at Brooklands is so kind and caring, from the moment you walk through the doors you feel at home, and there is a welcoming, clean, bright, atmosphere. There is almost a sense of fun in the air that you would not think it is a care/nursing home. Brooklands cared for my mum when she could no longer cope and I could not do what they did. Her last few months were happy. She was content and I know she was in safe hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 28 Apr 2026
Residents and team members at a Norwich care home have enjoyed an egg-cellent start to spring after successfully hatching a goose and a duck egg and caring for their two...
- 05 Feb 2026
Film-enthusiast John Zammit, 86, is continuing his passion for movies thanks to the team at his Norwich care home. Brooklands Care Home in Drayton has organised regular visits from Norwich...
- 14 Oct 2025
Residents and team members at a Norwich care home have been busy celebrating the harvest season by giving back to the furred and feathered friends in their community. Brooklands Care...
There are no upcoming events for Brooklands Care Home.
Awards / Recognitions (20)
- 30 Jan 2026Recipient: Carebase
- 08 Sep 2025Recipient: Brooklands Care Home
- 31 Jan 2025Recipient: Carebase
Accreditations
There are no accreditations posted yet for Brooklands Care Home.
Meet the Team (5)

Julie is an experienced home manager, having spent more than 15 years in the care sector. After starting her care career as a therapeutic carer, Julie managed a domiciliary care service for five years before moving into care home management.
Before joining our Brooklands team, she gained a wealth of management experience, holding the registered manager position at several local care homes in Norfolk.
Julie’s passion is nurturing our team, supporting them to succeed in their chosen roles whilst together creating a home from home for our treasured residents.
When she’s not at Brooklands, she loves to spend time with her grandchildren and family, walk Teddy, her Jack Russell puppy, go to the theatre and travel.
Speaking about Brooklands, Julie said: “It is such a privilege to be part of our Brooklands family, and I take great pride in leading our kind and dedicated team. Caring for all of the amazing individuals who live with us at Brooklands is a real honour.”

Simion is an RGN and has worked in the care sector for 7 years.

Kay has worked as a Clinical lead at Brooklands for over 2 years and is an experienced RGN.

Laure has a wealth of experience in the Arts and brings this experience and passion to her role as Lifestyle Lead. Brooklands offers a wonderful array of activities and outings led by Laure.

Ian has a wealth of experience that he has brought to Brooklands. He runs a passionate team in the kitchen and provides a varied and exciting menu for all.
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