
I recommend this home to everyone I speak to. I cannot praise it enough. Thank youConnie D(Friend of Resident/Service User)

it feels like a home with a lovely, caring atmosphere about it. I'm very gratefulAmanda C(Daughter of Resident/Service User)

I'm continually grateful we found such a lovely home for her.Holly E(Daughter of Resident/Service User)

I recommend this home to everyone I speak to. I cannot praise it enough. Thank youConnie D(Friend of Resident/Service User)

it feels like a home with a lovely, caring atmosphere about it. I'm very gratefulAmanda C(Daughter of Resident/Service User)

I'm continually grateful we found such a lovely home for her.Holly E(Daughter of Resident/Service User)

Brooklands Care Home provides high-quality residential, nursing, and dementia care with love, compassion, and tenderness.
The skilled and experienced team takes time to gain a deep understanding of each of their treasured residents, alongside their medical and physical needs, ensuring they can provide the best possible care while encouraging each person to live life the way they choose.
The team’s approach to person-centred care has been recognised at the East of England...
Care Provided by Brooklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Brooklands Care Home for full pricing details and T&Cs.
Contact Brooklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Julie Robinson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Resident's visitors are always welcome. There are no restrictions on times/days.
Parking
- Free on-site parking is available.
Brooklands Care Home Reviews (90)
Brooklands Care Home has a Review Score of 9.8 (9.808) out of 10, based on 25 reviews in the last 2 years.
Over all time Brooklands Care Home has 90 reviews.
If you're looking for a clean, well-managed, residential care home staffed by people who really care, then look no further.
Mum's been at Brooklands since 2016. I'm continually grateful we found such a lovely home for her. There's much to say about Brooklands. Standards go way beyond the usual care home when it comes to the feel of the place, the location (lovely views), activities, contemporary decor, etc. But it's the staff that really makes it stand out. It feels like one big family. Everyone working there is kind, friendly, warm and very welcoming. Mum is very happy. Thank you all!
My mother has been a resident here for about two years. She settled in straight away, mainly because of the very friendly atmosphere and fabulous staff. She was living at home on her own and it was becoming increasingly apparent that she was having problems looking after herself because of her short-term memory lapses. We first had carers coming in but she would only accept one lady and when she was on holiday we had a problem. So Mum came and stayed with me but that soon became difficult as we live on a first-floor flat. So the search began, we looked at several places but after a visit, Brooklands Care Home stood out from the crowd.
Since my husband entered Brooklands Care Home due to increasing problems with his dementia he has received excellent and loving care, all to an extremely high professional standard. The home is always clean and welcoming to visitors, and family are supported in what is a very difficult time. As a family, we would not hesitate in recommending Brooklands to anyone in need of care for a friend or family member.
Lots of changes! My mum has lived here for 8 years and over the past few months there have been lots of changes. Hopefully moving forward things will settle down again, to the calm, fun, loving Brooklands we all know and love.
Thank you so much for taking the time to leave us a review. We understand that you found the change to our team earlier this year unsettling and we hope that the chats and meetings you've had with us have reassured you that we all remain committed to providing the very best care and support to our...
I could not have found a better place for my father. They also have been supportive of the family.
My husband likes reading but please make sure his bed is in a suitable, inclined position to make it easier.
As regards having a meal in my husband’s room (he is bed-bound), I would do it now and again if they could be free of charge, as happens in some care homes, given the overall cost of staying in Brooklands Care Home.
There have been a few occasions when parking has been a problem.
Brooklands Care Home feels like an actual home, not a care home. All the staff are absolutely fantastic and there are lots of activities for the people who live there. The only thing I would like to see is for more people to be involved in the activities. The photos on social media usually show the same few people. I'd like to see more done to see the others involved, more encouragement to get them involved. Apart from that one aspect, we are so happy that we found you for Mum.
The care provided appears to be excellent. All staff are extremely friendly and helpful at all times. Nothing is too much trouble. A great team! As a large family we all have been welcomed into the home and are able to visit when we wish. To have both parents in the home was our main aim and we were able to achieve this with the help of your team. Thank you.
Everyone is very approachable, nice atmosphere.
They are always finding ways to keep the residents occupied, and families are always very welcome.
Visiting them makes me consider going into care work myself.
Both of my parents have been treated with care and dignity since arriving at Brooklands. The home is always clean, and the staff are always welcoming. Any concerns are addressed immediately, and we are kept informed of any issues.
I am continuously impressed by everyone at Brooklands. Nothing is too much trouble, and both personal care and engagement are first-class.
The staff working within Tree Tops are amazing. Their dedication and genuine care are to be admired.
The manager at the home accompanied my dad to his granddaughter's wedding, highlighting leadership, compassion and real vocational value.
I have found Brooklands Care Home to be a nice place for my mother to reside at. The staff that I come into contact with when I visit are all polite and caring to the residents. But in saying that I have had to raise 2 issues concerning my mum's care recently one that has not I believe to have been sorted. Overall I am happy for Mum to reside at Brooklands.
My mother in her life was a confident but very private individual. She went into Brooklands in November 2021 and experienced lockdown, meaning she could have no visitors and she herself tested positive twice, but no symptoms. She died there unexpectedly last week. Her care had been excellent. In her latter years whilst not able to enjoy much mobility and spending much of her time in her individual room, she did enjoy the lifestyle activities and events, entertainment and celebrations (trip to the beach, queens jubilee and Christmas events etc) greatly. All the staff are very caring, committed people and show excellent interpersonal qualities and skills on an everyday basis, caring relating to and loving the individual residents. There is a lovely welcoming feel to Brooklands and its facilities are very good indeed for people spending their final years. Whilst my mother was not an overly social individual, we are delighted we entrusted her to Brooklands for her final 16 months and for the exemplary care and love Brooklands provided, including to me as her son, on her dying unexpectedly - but from old age and wit her life's work over 91 years very well done.
It was a pleasure to care for your mother.
Mum is very well cared for by staff that really care. Wherever we walk into the home, staff will greet her by name and show real warmth towards her. It appears that all the staff at Brooklands are involved with the care of the residents, treating them with kindness and dignity. Mum has Alzheimer's, which limits her ability to do many things, however, she is still involved in a lot of the many activities that are arranged for residents. It is great to see her face in many of the photos taken and shared.
Mum has been living at Brooklands for a year now. Despite not being the most sociable of people, she knows the regular, long-standing and has got to know many other residents on her floor. By offering such a wide range of activities mum has even been tempted to join in a couple of events. The majority of staff are always kind and helpful. Mum has a few special favourites!
So far, I am more than satisfied with her care. Things are improving all the time, she now has a named care provider, which is always helpful. Mum is also starting to settle, she struggled at first but is slowly settling.
I am most grateful to the team for taking care of her. Thank you.
Thank you Brooklands.
My friend has been a resident for a few months. I visit her once a week. I also visit three other friends who are, unfortunately, not at Brooklands, so I have experienced other care homes. Brooklands is a very special home. The facilities, care and friendliness are exceptional. I am grateful that my friend has the privilege of being a resident at Brooklands.
Carers are kind and compassionate and show a genuine concern about my mother's care. My only concern would be, they sometimes seem a bit stretched, as though there are not enough staff to deal with any matters that arise.
Please do come and have a chat with me at any time if you would like to talk about anything at all.
With warmest wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 28 Apr 2026
Residents and team members at a Norwich care home have enjoyed an egg-cellent start to spring after successfully hatching a goose and a duck egg and caring for their two...
- 05 Feb 2026
Film-enthusiast John Zammit, 86, is continuing his passion for movies thanks to the team at his Norwich care home. Brooklands Care Home in Drayton has organised regular visits from Norwich...
- 14 Oct 2025
Residents and team members at a Norwich care home have been busy celebrating the harvest season by giving back to the furred and feathered friends in their community. Brooklands Care...
There are no upcoming events for Brooklands Care Home.
Awards / Recognitions (20)
- 30 Jan 2026Recipient: Carebase
- 08 Sep 2025Recipient: Brooklands Care Home
- 31 Jan 2025Recipient: Carebase
Accreditations
There are no accreditations posted yet for Brooklands Care Home.
Meet the Team (5)

Julie is an experienced home manager, having spent more than 15 years in the care sector. After starting her care career as a therapeutic carer, Julie managed a domiciliary care service for five years before moving into care home management.
Before joining our Brooklands team, she gained a wealth of management experience, holding the registered manager position at several local care homes in Norfolk.
Julie’s passion is nurturing our team, supporting them to succeed in their chosen roles whilst together creating a home from home for our treasured residents.
When she’s not at Brooklands, she loves to spend time with her grandchildren and family, walk Teddy, her Jack Russell puppy, go to the theatre and travel.
Speaking about Brooklands, Julie said: “It is such a privilege to be part of our Brooklands family, and I take great pride in leading our kind and dedicated team. Caring for all of the amazing individuals who live with us at Brooklands is a real honour.”

Simion is an RGN and has worked in the care sector for 7 years.

Kay has worked as a Clinical lead at Brooklands for over 2 years and is an experienced RGN.

Laure has a wealth of experience in the Arts and brings this experience and passion to her role as Lifestyle Lead. Brooklands offers a wonderful array of activities and outings led by Laure.

Ian has a wealth of experience that he has brought to Brooklands. He runs a passionate team in the kitchen and provides a varied and exciting menu for all.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklands Care Home to verify any information. View our terms and conditions. Brooklands Care Home has an Enhanced Service -more info.