Ford Place Nursing Home, Thetford, Norfolk
Ford Place Nursing Home, Thetford, Norfolk
Ford Place Nursing Home, Thetford, Norfolk

Ford Place, is a Grade II listed building set in idyllic grounds, situated in the market town of Thetford in the Breckland area of Norfolk. They provide first-class 24-hour nursing care for older residents and also offer short-term stays for respite care.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they are ideally suited to meet your needs now and in the future to ensure you get the most from stay at Ford Place.

Group: Stow Healthcare Group

Person in charge: Alison Charlesworth (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Epilepsy • Head/Brain Injury • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Assessment prior to admission. Ages 50+.

Single Rooms: 37

Shared Rooms: 6

Rooms with ensuite WC: 43

Weekly Charges Guide: Nursing Care Single £795 – £1145 (These prices are only a guideline, please contact Ford Place Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Welcome any time

Parking:

Parking available

Latest Care Quality Commission* Report on Ford Place Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 14 Nov 2017

A limited number of beautiful en-suite rooms are available at Ford Place.

Reviews

9.8 Ford Place Nursing Home has a Review Score of 9.8 (9.793)

The Review Score of 9.8 (maximum of 10) for Ford Place Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Ford Place Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.793 for Ford Place Nursing Home is calculated as follows: ( (194 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 241 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ford Place Nursing Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 18 Reviews ÷ 9.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ford Place Nursing Home?

  • Extremely LIKELY
    20
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ford Place Nursing Home

  • Daughter of Resident/Service User
    6
  • Friend of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Niece of Resident/Service User
    3
  • Resident / Service User
    2
  • more

My mother has been in Ford Place Nursing Home since March 2009 until she passed away on 31st October 2017.

The care she received in those years was exemplary.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Ford Place has been my mum's home for almost 5 weeks, unplanned but very much the right decision.
The care and support for mum and our family have always been over and above anyone can imagine.
It is very difficult to put into words and express all our thanks to all concerned in the short time here for mum and our family.
Every day walking through the front door a warm feeling waves over you, always a smile never left alone from any of the staff.
Thank you all who were part of mum's life here.
My heart is broken but mum is at peace now.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt was diagnosed with oesophageal cancer and because she had several other infirmities eg blind, deaf and very poor mobility, I could no longer manage her in her own home.

Ford Place Nursing Home was able to care for her very specific needs and made her remaining four months as comfortable as possible. Both the nursing and care staff were admirable under what sometimes were very trying circumstances. She was able to have a dignified death after a very distressing illness which for her relatives was the best we could hope for and we are all very grateful.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Father-in-law moved to Ford Place after 9 weeks in hospital, very weak, frail and a little bewildered. After only a few days, besides telling us he is pleased to be at Ford Place he is clearly clean comfortable and happy. His medical needs are clearly well met by a cheerful and responsive team, where nothing is too much effort. The friendly staff are clearly led by able and attentive managers who we witness in close daily contact with residents and staff alike. Everyone demonstrably goes the extra mile to service, not just the residents, but their visitors too.

The home is set in beautiful, peaceful grounds and the accommodation everywhere is airy, bright and comfortable making our time and father's a pleasant experience.

Living some distance away poses problems for us but the help and assistance we have been given by the management team has been truly outstanding. Our sincere thanks to all at Ford Place.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I find the staff excellent as is the food.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Patient arrived on 6th September 2017. I first came to see him that afternoon. I was greeted with courtesy and kindness and taken to see the patient. Since then he has been looked after with great care and kindness. Nothing is too much trouble. The staff are very caring. The food is very good, he is asked what he would like and if possible it is prepared for him. All the staff do an amazing job.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Although there is currently a little disruption due to refurbishment, Ford Place has beautiful, bright communal rooms with a wonderful outlook on to its very large gardens. Mum has been a permanent resident now for six weeks. The management and every member of staff I have met have been so caring, supportive and positive when dealing with either of us. When she moved in they made a great effort to make Mum’s own room homely, which was very reassuring for us both, and something that can also be seen reflected in the genuine relationships between all the staff and the residents. Despite the excellent nursing care available there is still an authentic relaxed, family atmosphere here with a fantastic ‘open door’ policy, where friends and relatives are welcome to visit whenever and for as long as they wish; the concept of frequent, random visits means no time for preparations to make everything look good - because they are good!

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

I visited my best friend who was terminally ill. Although he was only with Ford Place for 6 weeks, he was given the best care. His every need was attended to. All the staff are the best - awesome. I could even take in my adorable Jack Russell, who my best friend loved. Staff and other residents got to know her too. I could take him little treats and he was spoilt by the staff, especially with his love of ice cream. I have told my family Ford Place is where I want to go, I know it's the best. I think I made new friends. God Bless to all the staff.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

Very friendly managerial staff. Warm welcome and asked if I'd like to view the whole house and grounds. Clean and fresh throughout. No nasty smells excellent good decor and ongoing decoration in progress. I was told that a new service provider had been in place since Nov 2016, and that staff seemed pleased with how the change had panned out very well for the residents and staff alike. Overall a very pleasant experience and the resident very well cared for all bed linen and their clothing clean and white. Keep up the good work.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

The staff have been very helpful to my dad and all our family at a very hard time in our life, having to find a care home for my dad.
The staff have been supportive towards us.
The care home is clean, homely and friendly, lovely gardens.
Would recommend it to anyone.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a big step when your relative goes into a care home. Our mother went into Ford Place after a month in a hospital. She needed some special nursing care but also her dementia had worsened. I was very impressed from the moment I walked into this lovely building. I saw a number of happy residents. My mother had been given a lovely room with great views of the garden. The nurses and professional carers are a high-quality team. I feel 100% that my mother at this very vulnerable time of her life is in excellent hands. I cannot recommend Ford Place more highly.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Rooms: Excellent

Value for Money: Good

I have been involved with three care homes in the area and Ford Place beats the others by a huge margin, both in care and staff contact.
If you have to use a home, look at this one.
End of life care was exceptional.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Good

My Dad passed away almost two weeks ago at Ford Place. I was fortunate to be with him for the last 10 days of his life so was able to witness the level of end of life care he received from the staff. To say it was outstanding is no exaggeration. Every member of staff from the manager to the cleaning staff did their bit to ensure that Dad was pain-free and comfortable. There were frequent visits from all levels of staff to just see how he was doing and hold his hand for a few minutes. Their caring also extended to me and I was often asked if I needed anything including cups of tea, sandwiches or lunch. The nursing staff always made themselves available to answer questions or provide reassurance and emotional support when needed. Thank you, everyone, at Ford Place for all the hugs and kind words, they all helped me to cope at a very sad time in my life.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Have no problem with Ford Place. The food, cleanliness and running of the home is first class. My brother has settled very nicely and gets on very well with the staff who are very friendly and caring.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Ford Place is a lovely old building with a well-kept garden. The garden is accessible to wheelchair users. There are lots of birds and squirrels. There are regular activities for the residents held in the communal sitting room. Those include, bingo, sing a longs etc. For the more mobile, there are trips out eg. Bury Cathedral. Residents are attended at regular intervals to ensure they are fed and watered if they cannot use the "grand" dining room.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Ford Place Nursing Home is excellently run by the manager and staff. A welcoming place, with a warm reception, and very friendly. My uncle is well cared for.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I have, by proxy, experience of a great many care homes whilst searching for one appropriate for the needs of my - now deceased - in-laws. They lived in Sussex. Had they lived in Norfolk I could - without the slightest reservation - have placed them in Ford Place, Thetford.

Their work is so exemplary I wrote an unsolicited letter of thanks to the management for their care towards my Mother who is now resident in the home. Faultless. In all honesty (as hard as it might be to believe) there exists no aspect of their care and professionalism towards the residents in their charge that I have found wanting.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home that my Mum is in now - she is very looked after and Mum is better looked after than she was when she was at home.
The staff here are very friendly and they are looking after my Mum very well.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I had three days in the home and found it to be clean, comfortable with the staff they were most accommodating. In fact I will readily go there again should the need arise.

How likely would you be to recommend Ford Place Nursing Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ford Place is a lovely home, so clean and comfortable with everyone friendly and caring. My partner is very happy here. Which allows me to relax and enjoy my break. Thank you.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Essential in helping us through an unknown and difficult period. Nursing staff supportive in all aspects. My father was able to return to independent living after 3 months of their support while he went through chemotherapy at the age of 79. His circumstances didn't make him a typical resident so it is hard to review some categories: Food (taste and appetite not good), Activities and Facilities (generally he just wanted to rest but enjoyed the open day and met with relatives in the conservatory). Will consider for the future if necessary. Thank you.

How likely would you be to recommend Ford Place Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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