Ford Place

Ford Street, Thetford IP24 2EP
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9.8 121 Reviews
  • Ford Place, Thetford
Ford Place is a welcoming care home providing high-quality residential, nursing and specialist support, including dedicated care for individuals under the age of 65. The home is known for delivering personalised, person-centred care within a safe, supportive and thoughtfully designed environment, supported by strong clinical expertise and a clear commitment to wellbeing, dignity and independence.

Life at Ford Place is closely connected to the local community. Regular walks and outings to nearby cafés, pubs and the cinema help residents remain engaged with familiar surroundings, everyday routines and meaningful social experiences. This strong community presence supports confidence, independence and a genuine sense of belonging.

The home is set within beautiful grounds and gardens that are fully accessible to residents and enjoyed throughout the year. These outdoor spaces provide peaceful areas for relaxation as well as the setting for popular seasonal gatherings, including the home’s much-loved summer events that bring together residents, families and the wider community.

Freshly prepared, nutritionally balanced meals are enjoyed daily, while a varied and engaging programme of activities supports physical, emotional and social wellbeing. Communal spaces encourage friendship, conversation and shared experiences, creating a sociable and homely atmosphere where residents can feel comfortable, valued and truly at home.
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Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1845
  • Self-Funded Nursing Care: £950 – £1845
  • RESPITE Self-Funded Residential Care: £1045 – £1845
  • RESPITE Self-Funded Nursing Care: £1045 – £1845
The price(s) shown are provided by the care home. Contact Ford Place for full pricing details and T&Cs.

Contact Ford Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ford Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leah Kampewu (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Ford Place Reviews (121)

9.8

Ford Place has a Review Score of 9.8 (9.792) out of 10, based on 27 reviews in the last 2 years.
Over all time Ford Place has 121 reviews.

Overall Experience
  • 103
  • 17
  • 1
  • 0
  • 0
Date Published
  • 121
  • 6
  • 13
  • 27
  • 94
Reviewer Connection to Ford Place
  • 51
  • 15
  • 7
  • 6
  • 6
  • 6
  • 4
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 121, showing 121-121
Review from David Y (Son of Resident) published on 19 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Essential in helping us through an unknown and difficult period. Nursing staff supportive in all aspects. My father was able to return to independent living after 3 months of their support while he went through chemotherapy at the age of 79. His circumstances didn't make him a typical resident so it
is hard to review some categories: Food (taste and appetite not good), Activities and Facilities (generally he just wanted to rest but enjoyed the open day and met with relatives in the conservatory). Will consider for the future if necessary. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Ford Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Ford Place is calculated as follows: ( (241 Excellents x 5) + (61 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 303 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ford Place is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2018

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

Leah

Leah Kampewu

Job Title: Home Manager Joined: 2025

Leah joined Ford Place as Home Manager in 2025, bringing experience as a Registered Nurse, Clinical Lead and Deputy Manager. Her career in care has been shaped by a strong commitment to person-centred practice and reflective leadership.


Passionate about complex care and supporting both older people and younger adults, Leah is dedicated to ensuring care is respectful, empowering and tailored to each individual. She believes strong relationships sit at the heart of a successful home and is committed to creating an environment where residents feel valued, families feel reassured, and staff feel supported to thrive.

Jenna

Jenna Bowley

Job Title: Deputy Home Manager Joined: 2003

Jenna has spent her entire career at Ford Place, beginning as a carer and progressing to senior carer before training as a Care Home Assistant Practitioner. She went on to complete her Nursing Associate apprenticeship and has since achieved her full nursing degree, reflecting her commitment to professional development and high standards of care.


Jenna is passionate about delivering safe, compassionate and person-centred care, building strong relationships with residents, families and colleagues. She particularly enjoys contributing to positive improvements within the home and being part of a supportive team dedicated to achieving the best outcomes for residents. Outside of work, she enjoys walking her dogs and spending time with family and friends.

Kira

Kira Steggall

Job Title: Home Administrator Joined: 2024

Kira joined the home in 2024 after working as a Nurse Administration Manager on the cancer wards at the Norfolk and Norwich Hospital, where she developed a strong appreciation for the importance of compassion, teamwork and clear communication in health and social care.


She brings a warm, friendly and organised approach to her role, helping to create a supportive atmosphere for residents, families and colleagues. Kira particularly enjoys being part of a team that genuinely cares and building meaningful connections with those around her.


Outside of work, she enjoys spending time with friends and going on long walks with her golden retriever, George.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service - more info.