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Ford Place

Ford Street, Thetford, Norfolk IP24 2EP
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This care home is by far the best in this area, it is like staying in a hotelPatricia T(Respite Resident/Service User)
Ford Place, Thetford
such beautiful surroundings with people who cared.C H(Sister of Resident/Service User)
Ford Place, Thetford
caring staff and the management team are friendlyHeather N(Daughter of Resident/Service User)
Ford Place, Thetford

Rated Outstanding by the CQC (February 2021), Ford Place occupies a Grade II listed mansion on the edge of Thetford in Norfolk, set within 3.5 acres including an ancient walled garden, one of the most distinctive outdoor spaces at any care home in the region. The period character has been carefully maintained, and the architecture and grounds make for a setting that feels striking from the moment you arrive.

The...  

Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,845£1,045 - £1,845
Nursing Care£950 - £1,845£1,045 - £1,845

Contact Ford Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leah Kampewu (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Ford Place Reviews (122)

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9.7

Ford Place has a Review Score of 9.7 (9.688) out of 10, based on 24 reviews in the last 2 years. Over all time Ford Place has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from L D (Daughter of Resident) published on 7 October 2021 Submitted via Postal Card
Overall Experience

My mother received excellent care during her time in Ford Place. She enjoyed the friendly atmosphere and when able, loved to join in the activities. It was like staying in a hotel with benefits is what she used to say. All the staff deserve recognition for all their hard work, their compassion and their patience. Thank you all.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We can't thank you enough for taking the time to leave us such a warm and positive review. It was an absolute pleasure to care for your mother and she will be very missed. Best wishes to you and your family.

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Review from C H (Sister of Resident) published on 4 August 2021 Submitted via Postal Card
Overall Experience

During her stay at Ford Place, my sister was looked after in a caring and respectful way. She seemed calm and content, and I am so glad that during her final days of life, she was in such beautiful surroundings with people who cared.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your kind words. Everyone at Ford Place is very grateful for your comments.

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Review from Sheila C (Daughter of Resident) published on 18 June 2021 Submitted via Website
Overall Experience

My mum spent the last twelve months at Ford Place Nursing Home but even with the restrictions of Covid-19 the home were absolutely amazing. Lovely and caring staff with excellent leadership from the front office. Mum was always saying how great the food was. Thank you for making my Mum’s last year a very comfortable one, sadly Mum passed away in May 2021.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We can't thank you enough for taking the time to share your comments and leave us such a warm and positive review. It was an absolute pleasure to care for your mum and support you all during such difficult times. Your feedback is incredibly important to us and means so much to the staff. All the best for the future.

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Review from K B (Niece of Resident) published on 7 June 2021 Submitted via Postal Card
Overall Experience

Over the four years that my uncle was in Ford Place, the staff etc were excellent with everything, they helped me feel like one of the family. Everything about Ford Place is very good. Can not praise them enough.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your feedback, your kind words and positivity mean a great deal to staff. We are pleased to have been able to look after your uncle and support you as a family. Thank you again for taking the time to leave us such a wonderful review. All the best.

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Review from Janice B (Daughter of Resident) published on 5 June 2021 Submitted via Website
Overall Experience

My mum went into this home a year ago when she was end of life. The staff could not have made her more comfortable they really are amazing, the care was second to none and I will never be able to thank them enough for everything they did for us and especially my mum, mum passed away May 2021 but at least we know the last year of her life in hard times she was cared for by these amazing staff.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you so much for taking the time to leave us such a warm and positive review, your feedback means a lot to the staff and it was a pleasure to care for your mum and to support you as a family. Best wishes to you all.

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Review from Michael B (Son of Resident) published on 5 June 2021 Submitted via Website
Overall Experience

My mother has just spent the last 12 months of her life in Ford Place Nursing Home sadly this week she passed away. During this time she was looked after by loving carers who quite obviously have a passion for the job they are doing my mum was in safe hands which as a relative is extremely comforting. The management team at the home are top-notch nothing is too much trouble for them always having the time to talk to us about mum's progress. I would also like to thank all the other staff who work at the home. Thank You All.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you so much for leaving us such a positive review. It was an absolute pleasure to care for your mother and support such a wonderful family. Staff really value and appreciate your comments. Best wishes.

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Review from I C (Son of Resident) published on 16 March 2021 Submitted via Postal Card
Overall Experience

The care home looked after my dad with dignity; they answered our questions without fail. The staff were very helpful. I phone up every day to ask how Dad is, always said how he has bee throughout the day, could not fault.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your comments, the staff appreciate your kind words. We are pleased to have been able to care for your father and support you as a family.

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Review from Valerie H (Partner of Resident) published on 17 February 2021 Submitted via Postal Card
Overall Experience

My partner went into Ford Place from hospital for rehabilitation following poor care that had left her unable to walk or sit. She was caught up in lockdown and there for a year. In January she had a stroke which she didn't recover from. The day of the stroke she was walking with the aid of the home, chatting and in good form - all thanks to the care she has received. She was deaf and blind so it wasn't easy. The end-of-life care was amazing, I was left appropriately alone with her when she died but with carers at hand. If there ever were issues, they were listened and dealt with. I will be forever grateful for the care and love she received in a very difficult year.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so very much for your kind words, we will all miss her so much. She was an absolute pleasure to care for and will remember her with the fondest of memories.

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Review from Gavin B (Stepson of Resident) published on 17 February 2021 Submitted via Postal Card
Overall Experience

My stepdad lived at Ford Place for nearly two and a half years, before he sadly passed away this month. He loved Ford Place. The staff are just wonderful and so professional. A big thanks to the staff who were exceptional in looking after him.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your very kind words. Your Stepdad was a joy to care for and will sadly be missed by both staff and residents. We wish you and your family all the best for the future.

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Review from Ben H (Nephew of Resident) published on 17 December 2020 Submitted via Website
Overall Experience

My Aunt spent her final weeks at Ford Place, the staff were amazing and made her so comfortable. Also at the worst time were a comfort to all the family. We were kept informed of any changes and staff were always helpful when we called. Can’t recommend them enough.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your positive feedback. The staff appreciate your kind words and wish you and your family all the best for the future.

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Review from Tina M (Daughter of Resident) published on 15 December 2020 Submitted via Website
Overall Experience

I would like to say a massive thank you to all the staff at Ford Place. My Mum was only with you for eight days before she sadly passed away, but the care that you gave her was wonderful. I could not have asked for anything better for her. She was kept warm, clean and comfortable and the staff took the time to spend talking to her, even though she could not leave her bed and at times was not very coherent. She was treated with kindness, care and dignity from the moment she arrived to the moment she passed and was passed over to the care of the funeral directors. I was kept well informed of how she was and nothing was too much trouble whenever I rang with a question. On each of my visits, I was made welcome and was treated with friendliness and respect. Thank you once again for all that you did for my Mum and for making her final days as comfortable as you did.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your kind words and for taking the time to give us such a warm and positive review. It was a pleasure to care for your mum and support your family during these difficult times.

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Review from L R (Wife of Resident) published on 25 November 2020 Submitted via Postal Card
Overall Experience

The staff treated my husband with the utmost respect and dignity and did all that they could to ensure his comfort and well being.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to give us such a positive review, we really appreciate your comments.

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Review from John S (Husband of Resident) published on 21 October 2020 Submitted via Postal Card
Overall Experience
I cannot praise this home enough for the care and attention given to my wife. Everyone gave so much help to us both, up to the time she unfortunately passed away.

Thank you to everybody for their help.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your kind review. It was a pleasure to care for your wife, and support you as a family during these difficult times.

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Review from S H (Son of Resident) published on 7 October 2020 Submitted via Website
Overall Experience

Very positive care home service for my father. Visits managed in both a professional and personal manner in the current COVID environment. Always ready to arrange a video, so my father did not feel too remote.

Reply from Ruth French, Director at Ford Place

Thanks for your kind review, we really appreciate your lovely comments.

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Review from Heather N (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Ford Place has hardworking, caring staff and the management team are friendly. There is quality entertainment regularly and daily activities available for residents. Tea, coffee and cake are available for visitors meeting their families and a welcoming area in which to meet. It is helpful that a hairdresser, chiropodist and manicurist visit regularly.

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Review from M W (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Ford Place has a warm and friendly atmosphere. All the staff are very approachable and helpful. My mother, who went in for respite care, found her room bright and comfortable. The choice and quality of meals was good. The facilities at the home were very good, with a very pleasant dining room, several large communal rooms and craft rooms, with a selection of activities for the residents during the week. My mother commented that some residents, including herself, would have liked to be involved in more group activities in the morning as time dragged until lunchtime. She was also concerned that sometimes staff took a while to answer residents calls for assistance but agreed that the was normally very helpful and caring. In summary, if I needed care in the future, I would be very happy to stay in Ford Place.

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Review from Beverley C (Wife of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience

I found this home to be an extremely caring and professional home. The care they gave my late husband and indeed me and my family too was second to none. From the manager to the kitchen staff, they all showed such compassion and respect to us all. They clearly all enjoy their caring capacity and I thoroughly recommend this home.

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Review from Sally C (Daughter of Resident) published on 16 December 2019 Submitted via Website
Overall Experience

My mum moved into Ford Place in March 2018 and spent 18 months in the loving care of the wonderful staff there. I was a frequent visitor and was always so impressed by the love and attention bestowed on my mum. All of the staff seemed to know her so well and worked so hard to ensure she felt safe, well cared for and cherished. The hard work and kindness of the staff was even further exemplified during the last few weeks of my mum’s life when I visited with my brother and sister and stayed two nights by my mum’s bedside. The staff not only looked after my mum with exceptional care but also looked after us, providing meals, hot chocolate drinks and spent time answering all of our many questions. The staff allowed my mum to die with such dignity and in the full knowledge that she was loved and cherished. No family could ask for more!

Reply from Ruth French, Director at Ford Place

Thank you so much for your very kind words, which the whole team will be thrilled to read. We are pleased that we could be there for you all and your mum.

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Review from M K (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience
My mother spent her last week in this lovely home and the staff were all so kind and caring, both to her and our family.
We could stay with Mum for as long as we wanted. Her room was comfortable and although she could not appreciate the beautiful gardens and public areas, we felt comforted by the lovely setting.

Her final days were made easier by being here and her sad death was handled with compassion and respect.

Reply from Roger Catchpole, Owner at Ford Place

Thank you for your kind words, which mean a great deal to our staff.

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Review from J C (Daughter of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience
Very friendly, warm and welcoming staff.

All of the home is spotless. The staff are very clean, smart and most of all caring.

Reply from Roger Catchpole, Owner at Ford Place

Thank you for your kind words. Your support means a lot to the entire Ford Place team!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2018
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 07 Aug 2026

    Book a respite stay of three weeks or more before 30 September 2026 and receive an additional week at no extra charge. *T&Cs apply. https://stowhealthcare.co.uk/respite-offer-terms-and-conditions/ This offer applies to Ford...

  • 01 Jun 2026

    We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Ford Place will be opening our doors to the community. We'd love for you...

Upcoming Events

There are no upcoming events for Ford Place.

Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Stow Healthcare Group
  • 28 Feb 2023Recipient: Ford Place
  • 30 Jun 2022Recipient: Ford Place

Accreditations

There are no accreditations posted yet for Ford Place.

Meet the Team (3)

Leah Kampewu
Leah KampewuJob Title:Home ManagerJoined: 2025

Leah joined Ford Place as Home Manager in 2025, bringing experience as a Registered Nurse, Clinical Lead and Deputy Manager. Her career in care has been shaped by a strong commitment to person-centred practice and reflective leadership.

Passionate about complex care and supporting both older people and younger adults, Leah is dedicated to ensuring care is respectful, empowering and tailored to each individual. She believes strong relationships sit at the heart of a successful home and is committed to creating an environment where residents feel valued, families feel reassured, and staff feel supported to thrive.

Jenna Bowley
Jenna BowleyJob Title:Deputy Home ManagerJoined: 2003

Jenna has spent her entire career at Ford Place, beginning as a carer and progressing to senior carer before training as a Care Home Assistant Practitioner. She went on to complete her Nursing Associate apprenticeship and has since achieved her full nursing degree, reflecting her commitment to professional development and high standards of care.

Jenna is passionate about delivering safe, compassionate and person-centred care, building strong relationships with residents, families and colleagues. She particularly enjoys contributing to positive improvements within the home and being part of a supportive team dedicated to achieving the best outcomes for residents. Outside of work, she enjoys walking her dogs and spending time with family and friends.

Kira Steggall
Kira SteggallJob Title:Home AdministratorJoined: 2024

Kira joined the home in 2024 after working as a Nurse Administration Manager on the cancer wards at the Norfolk and Norwich Hospital, where she developed a strong appreciation for the importance of compassion, teamwork and clear communication in health and social care.

She brings a warm, friendly and organised approach to her role, helping to create a supportive atmosphere for residents, families and colleagues. Kira particularly enjoys being part of a team that genuinely cares and building meaningful connections with those around her.

Outside of work, she enjoys spending time with friends and going on long walks with her golden retriever, George.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service -more info.