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Ford Place

Ford Street, Thetford, Norfolk IP24 2EP
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This care home is by far the best in this area, it is like staying in a hotelPatricia T(Respite Resident/Service User)
Ford Place, Thetford
such beautiful surroundings with people who cared.C H(Sister of Resident/Service User)
Ford Place, Thetford
caring staff and the management team are friendlyHeather N(Daughter of Resident/Service User)
Ford Place, Thetford

Rated Outstanding by the CQC (February 2021), Ford Place occupies a Grade II listed mansion on the edge of Thetford in Norfolk, set within 3.5 acres including an ancient walled garden, one of the most distinctive outdoor spaces at any care home in the region. The period character has been carefully maintained, and the architecture and grounds make for a setting that feels striking from the moment you arrive.

The...  

Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,845£1,045 - £1,845
Nursing Care£950 - £1,845£1,045 - £1,845

Contact Ford Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leah Kampewu (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Ford Place Reviews (122)

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9.7

Ford Place has a Review Score of 9.7 (9.688) out of 10, based on 24 reviews in the last 2 years. Over all time Ford Place has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Jacqueline J (Daughter of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience

The care shown by Ford Place was outstanding for our family. All the staff, carers, management, gardeners and cleaners were equally friendly and courteous to our dad. The food was a very high standard as was the cleanliness. The activity staff also made the home a pleasant place. Thank you.

Reply from Roger Catchpole, Owner at Ford Place

Dear Jacqueline, thank you for your kind words. It means a lot to our staff to receive such positive feedback.

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Review from Susan F (Daughter of Resident) published on 24 June 2019 Submitted via Website
Overall Experience

My father arrived at Ford Place over a year ago after suffering a stroke. He was a very poorly 94 years young. The care Dad received was well above standard. Every single member of staff united together to make this a lovely, caring environment. Everyone took lots of time to chat to Dad even if just passing by his room. Thanks to these wonderful people who run and work there we have had over an extra year with Dad. He celebrated his 95th birthday in November last year. The care and compassion he was given at the end was lovingly and skillfully given. Our family have always been involved in Dad's care and treated with respect and great care at all times. Having spent lots of evenings and some nights there I got to meet the night staff and what a pleasure this was. I thank you and everybody from the bottom of my heart. To me, you are truly all 'Dad's Angels'.

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Review from Howard R (Son of Resident) published on 8 May 2019 Submitted via Website
Overall Experience

A very good nursing home. My father had a lovely en-suite room with views over the superb gardens and grounds. All staff that I met were very kind and helpful. A well run and managed home.

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Review from Sue E (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card
Overall Experience

Such a lovely environment for my mum to spend her last days. All the staff have been very caring throughout. I can't thank them enough.

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Review from M D (Resident / Service User) published on 13 March 2019 Submitted via Postal Card
Overall Experience
I have been a resident at Ford Place since January and have been very well cared for.

All my needs are met and the staff are kind and caring.

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Review from L P (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

After my mum spent 2 weeks in hospital mum went to Ford Place Nursing Home for respite. She improved greatly and the staff were so kind to her and us. Many thanks to you all.

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Review from Sarah-Jane C (Daughter of Resident) published on 27 February 2019 Submitted via Website
Overall Experience

A wonderful care home with kind and attentive staff and excellent nursing care. A safe caring environment where nothing is too much trouble. I have been delighted with mums care. Very professional and very friendly staff. I would have no hesitation in recommending Ford Place.

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Review from Brian K (Husband of Resident) published on 5 February 2019 Submitted via Website
Overall Experience
My wife was in Ford Place Nursing Home after discharge from the hospital with untreatable bladder cancer. She died after 14 days in residence. She was bedridden and unconscious for this period. My daughter, our visiting friends and I were impressed by the quality of the care extended to my wife both from a nursing viewpoint and from housekeeping. The room was immaculate and the action to keep her comfortable and clean were prompt and effective. There was no restriction on visiting and the staff treated visitors with notable courtesy. I was able to sit in during the visit of the attending Doctor.

My wife hardly ate and did not take part in any activities so my comments on these items are by observation of others.

Reply from Silvia Nunes, Deputy Manager at Ford Place
Thank you for your kind words. It was a pleasure to care for your wife for the last two weeks of her life.

We wish you and your family the very best for the future.

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Review from Carole R (Daughter of Resident) published on 24 December 2018 Submitted via Website
Overall Experience

My mother arrived in Ford Place in August after 2 months in hospital and unfortunately passed away in September. A much shorter stay than we expected but she was so well cared for by all the staff and treated wonderfully. As a family we could not be happier with Ford Place.

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Review from A M (Son-in-law of Resident) published on 26 October 2018 Submitted via Website
Overall Experience

My mother and my stepfather moved into Ford Place in January. Sadly my mother died in March and her husband this month. They enjoyed a large high-ceiled double room, most of the other homes we looked at were not really set up to welcome couples. The common rooms are spacious and light, looking out to a lovely garden going down to the river. Although the home is near the centre of Thetford it feels as if you are in the country. All the staff came across as cheerful and happy in their work. The palitive care my stepfather received in his last days was kind and professional. Overall outstanding. I am thinking of putting my name down for 2038!

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Review from David H (Son of Resident) published on 10 August 2018 Submitted via Website
Overall Experience

Ford Place is a well-run home, professional but friendly. My mother felt safe there and felt it was her home.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much, David, for your review. It was a pleasure to care for your mother and she will be missed by us all.

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Review from Patricia T (Respite Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience

This care home is by far the best in this area, it is like staying in a hotel, extremely friendly and professional staff. The facilities are excellent, surrounding grounds well kept. I cannot 'sin the praises' highly enough. I would like to stay again sometime. My greatest thanks to everyone that helped and assisted me during my stay.

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Review from Angela R (Daughter of Resident) published on 4 July 2018 Submitted via Website
Overall Experience
My elderly Mother spent her final 11 months at Ford Place. From the first day, when they personalised her room, all the way through her gradual decline, the excellence of Care remained undiminished. 
Relatives are warmly welcomed by all and can visit at any time, even joining in with the activities which are organised with much thought and consideration. It is clear that every member of staff, regardless of their official role, has a relationship with the residents; there is a true family atmosphere. 

In her final hours Mum was looked after wonderfully and with their 24-hour nursing care, they made sure she was never alone. The entire team also showed great compassion and support to me on my final visit, enabling me to complete all the practical matters with ease. At Ford Place, I witnessed genuine kindness, yet there is much hard work and absolute professionalism too.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you for your wonderful review. It was a pleasure to care for your mother over the last 11 months and she will be missed very much by all at Ford Place

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Review from Vera T (Resident / Service User) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Everyone was very loving, caring and helpful ar a difficult time coming out of the hospital.

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Review from Sue K (Daughter-in-law of Resident) published on 10 May 2018 Submitted via Website
Overall Experience

Always plenty of staff on duty and very helpful. Room and bathroom always clean and tidy. Mother-in-law seems happy and well cared for.

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Review from Christine S (Resident / Service User) published on 30 April 2018 Submitted via Postal Card
Overall Experience

Very sadly, I experienced the sudden unexpected death of my eldest son. All staff (Carers, Nurses, cleaning ladies) were very kind and understanding.

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Review from D F (Resident / Service User) published on 4 April 2018 Submitted via Postal Card
Overall Experience

I arrived at this slightly faded but still elegant country house to a very warm welcome. New buildings blend in with old. All the staff here greet you every day with a smile. Proficiency is evident when needed. A 24-hour medical presence is reassuring. Home cooking with fresh food, what a pleasant change from the plastic containers in the microwave. Weekly/daily entertainment for residents is provided. The garden is a true delight. I recommend my home to anyone, after all, it did win an outstanding award. Truly deserved.

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Review from Sue G (Daughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience
Ford has offered my mother a warm, comfortable, home with beautiful decor and grounds which she appreciated. All the staff have treated her with respect, kindness, compassion and generosity of spirit. Moreover, she has been valued as an individual and every attempt was made to stimulate her and help her live life to the full. There was humour too which was appropriately used.
My mother lived full time at Ford for one year, following a stay the previous year when she was "between flats" and went back originally for respite. During that respite, she told her family that she felt she could no longer manage and I am sure that the atmosphere at Ford enabled her to feel safe enough to contemplate residential care.
Sadly my mother died very recently but I cannot fault the care and love she was shown at that time. Indeed their care of us too was beyond reproach.

I wish to thank everybody at Ford for all they do, often in highly difficult circumstances with elderly, ill and frail people.

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Review from Elaine (Daughter of Resident) published on 13 February 2018 Submitted via Website
Overall Experience

My mum was at Ford Place Nursing Home for 9 weeks receiving end of life care. I cannot praise the nursing staff enough for keeping her pain free. All the staff were friendly, helpful and very caring. I highly recommend this Nursing Home.

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Review from Carol W (Daughter of Resident) published on 13 February 2018 Submitted via Website
Overall Experience
My mum arrived at Ford Place because she was terminally ill. My first impression of Ford Place was just how clean it was. My mum could spot a breadcrumb at 50 paces and even she couldn't find fault.
On the day my mum passed away the staff went above and beyond the call of duty to make sure mum was comfortable. After mum passed the girls wanted to make sure Mum looked beautiful for us. The girls had even gone as far as to paint Mums nails her favourite colour. We can't thank them enough for what they did for Mum that day and for making her look so beautiful.

I was expecting them to take Mum out through the back door, as what happened to my nan elsewhere. However at Ford Place, every single member of staff came and lined up to say goodbye to Mum and she was taken out the front doors, just as she came in. It really touched us how they did this and I can't thank the staff enough for giving us this wonderful memory. Mum was given so much respect that day and that will stay with me forever.

Reply from Ruth French, Director at Ford Place

What a lovely review to receive. Thank you so much for these lovely comments. The details you have written are so lovely and we will let staff know how much their care of your mum has been appreciated. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2018
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 07 Aug 2026

    Book a respite stay of three weeks or more before 30 September 2026 and receive an additional week at no extra charge. *T&Cs apply. https://stowhealthcare.co.uk/respite-offer-terms-and-conditions/ This offer applies to Ford...

  • 01 Jun 2026

    We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Ford Place will be opening our doors to the community. We'd love for you...

Upcoming Events

There are no upcoming events for Ford Place.

Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Stow Healthcare Group
  • 28 Feb 2023Recipient: Ford Place
  • 30 Jun 2022Recipient: Ford Place

Accreditations

There are no accreditations posted yet for Ford Place.

Meet the Team (3)

Leah Kampewu
Leah KampewuJob Title:Home ManagerJoined: 2025

Leah joined Ford Place as Home Manager in 2025, bringing experience as a Registered Nurse, Clinical Lead and Deputy Manager. Her career in care has been shaped by a strong commitment to person-centred practice and reflective leadership.

Passionate about complex care and supporting both older people and younger adults, Leah is dedicated to ensuring care is respectful, empowering and tailored to each individual. She believes strong relationships sit at the heart of a successful home and is committed to creating an environment where residents feel valued, families feel reassured, and staff feel supported to thrive.

Jenna Bowley
Jenna BowleyJob Title:Deputy Home ManagerJoined: 2003

Jenna has spent her entire career at Ford Place, beginning as a carer and progressing to senior carer before training as a Care Home Assistant Practitioner. She went on to complete her Nursing Associate apprenticeship and has since achieved her full nursing degree, reflecting her commitment to professional development and high standards of care.

Jenna is passionate about delivering safe, compassionate and person-centred care, building strong relationships with residents, families and colleagues. She particularly enjoys contributing to positive improvements within the home and being part of a supportive team dedicated to achieving the best outcomes for residents. Outside of work, she enjoys walking her dogs and spending time with family and friends.

Kira Steggall
Kira SteggallJob Title:Home AdministratorJoined: 2024

Kira joined the home in 2024 after working as a Nurse Administration Manager on the cancer wards at the Norfolk and Norwich Hospital, where she developed a strong appreciation for the importance of compassion, teamwork and clear communication in health and social care.

She brings a warm, friendly and organised approach to her role, helping to create a supportive atmosphere for residents, families and colleagues. Kira particularly enjoys being part of a team that genuinely cares and building meaningful connections with those around her.

Outside of work, she enjoys spending time with friends and going on long walks with her golden retriever, George.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service -more info.