Ford Place

Ford Street, Thetford IP24 2EP
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9.9 113 Reviews
  • Ford Place, Thetford
Ford Place is a Grade II listed building set in idyllic grounds and situated in the market town of Thetford in the Breckland area of Norfolk. They provide first-class 24-hour nursing care for older residents and also offer short-term stays for respite care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they are ideally suited to meet your needs now, and in the future to ensure you get the most from your stay at Ford Place.
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Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1495 – £1795
  • Self-Funded Nursing Care: £1495 – £1795
  • RESPITE Self-Funded Residential Care: £1494 – £1795
  • RESPITE Self-Funded Nursing Care: £1495 – £1795

The fees shown are exclusive of funded nursing care

These prices are only a guideline, please contact Ford Place to find out the exact price for your requirements.

Contact Ford Place to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ford Place to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Silvia Nunes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • The home is open to visitors

Parking

  • Free, onsite parking available

Ford Place Reviews (113)

9.9

Ford Place has a Review Score of 9.9 (9.879) out of 10, based on 34 reviews in the last 2 years.
Over all time Ford Place has 113 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ford Place
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Total of 113, showing 41-60
Review from Danny B (Husband of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management, nurses and staff all obviously really care that the person they are caring for is looked after as if they are a member of their own family. Unfortunately, I was unable to look after my wife any longer, as she has complex medical issues. After a deep discussion with my daughter and her
immediate family, we decided it would be beneficial for her to go into a top-quality nursing home, fortunately, we picked Ford Place. The care is fantastic and the staff are very friendly. The accommodation is better than you expect and the grounds are lovely. Thanks to Ford Place.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Your comments mean a great deal to the team at Ford Place, thank you for taking the time out of your day to share them with us. Kind regards.

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Review from Alice M (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have many sweet and wonderful memories of Ford Place Nursing Home! This home is beautifully located along the river and the rooms were spacious and lovely. My mum received the most outstanding care from all the staff. We were so well looked after as a whole family, made to feel welcome and able to
visit any time we wanted. I loved the affection shown, the respectful tenderness of all the staff and their interest in Mum as they came to interact with her no matter what time of day or night. Mum was always asked about her preferences and they were catered for as much as possible. Mum was honoured from the time she arrived until she was escorted out of the front door with such love and respect from the carers. The end-of-life care at this home is outstanding, it was like the carers held each of our hands - Mum and us as a family as we walked out her last days. Our gratitude from us as a family cannot ever be fully conveyed, thank you to all at Ford Place Nursing Home!
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We cannot thank you enough for taking the time to share your experience of the care provided to your dear mum at Ford Place Nursing Home. Your kind words and wonderful feedback mean a great deal to the team. We are so pleased to have been able to care for your mum and support you all as a family. Best wishes.

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Review from Claire E (Daughter of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's last few weeks of life were treasured times for our family because of the wonderful staff and carers at Ford Place - who truly looked after her with such compassion, tenderness, and love - we knew she was in good and trusted hands. Not only did they care for our mum, but that same care and
compassion was extended to our international tribe that came in and out of those doors every day for 2 months. Mum's room was lovely and bright - she loved to wake up early each morning and enjoy her hot cup of tea as the sun rose and she could hear all the birds outside her window. We could not have asked for a more lovely place for us to walk this hard road alongside our mum. Thank you to all the staff for going the extra mile each day - our family will be forever grateful.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

What a lovely review. Thank you so much for taking the time to provide such warm and positive feedback, staff will be so touched by your words. It was an absolute pleasure to be able to care for your mum and support you all as a family. Best wishes.

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Review from Ed C (Son of Resident) published on 30 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in Ford Place for her last two months, and I cannot express enough gratitude to the entire team at Ford Place for their professional, compassionate care of my mum, they really did go the extra mile to make her as comfortable as possible from beginning to end. They provided the same incredible
support to us as a family through this time, they are a very special group of people.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for leaving us such a warm, positive review. Your kind words mean a great deal to the team and we are so pleased to have been able to care for your mum and support you as a family. Kind regards.

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Review from Fiona S (Daughter of Resident) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Ford Place for taking such good, professional care of my mother during her six month stay. She was treated with the utmost respect and courtesy and thoroughly enjoyed absorbing herself in the variety of daily activities available and trips out. She made lots of new friends and
told me often how kind and helpful everyone was towards her and how hard they worked to make her feel at home. I can't thank the manager, staff and nurses enough for everything they did to make her final months as happy, comfortable and fun for her as possible. I wouldn't hesitate to recommend Ford Place to anyone carefully choosing the best place for a loved one in need of excellent professional care.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a wonderful review. Your lovely feedback means so much to everyone at the home. We are so pleased to have been able to care for your mother and support you as a family. Best wishes.

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Review from Olga G (Wife of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent his last eight days in Ford Place. Before I was worried about how he would be there, however, you can't wish for a better place to end your life. His room was very comfortable and clean. All staff were so kind, polite and professional. I wish to say thanks a lot for looking after my
dear husband in his last days.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We cannot thank you enough for taking the time to share your positive comments with us. Your feedback means so much to the staff and we are so pleased to have been able to care for your husband and support you too. All the best.

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Review from Ruth T (Daughter of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Ford Place for eight months and during that time she was cared for with kindness and respect. The home is very well led by the Management Team and the staff work tirelessly to ensure all the residents are well cared for. We decided after much soul searching to move my mother to be
nearer to her family - just a shame I couldn't move Ford Place. Thank you all for looking after my mother so well.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a wonderful review. Your kind words and positive comments mean a great deal to the team and it was a pleasure to care for your mother and support you as a family. Best wishes.

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Review from Louise B (Daughter of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved to this Nursing Home with Dementia. The home was very clean and tidy in a lovely location. Excellent Manager and staff/ They cared for my Dad during end of life.
It is an amazing place and I cannot thank them enough. Highly recommended.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your kind words and for taking the time to leave us such a lovely review. Your comments mean a great deal to the team. Best wishes.

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Review from R A (Daughter-in-law of Resident) published on 7 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law's stay in Ford Place Nursing Home was extremely good. He was clean and very well cared for. He was treated with the utmost dignity and at the end of his long life.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a warm and positive review. Your comments mean a great deal to staff, and we are pleased to have been able to support you as a family. All the best.

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Review from Glenda B (Sister-in-law of Resident) published on 1 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Ford Place highly enough. They gave outstanding care to me, my sister-in-law and end of life care. She was only with them for a short period, but she was cared for so well and had everything she needed. Ford Place is a happy, clean and well run nursing home with marvellous staff. We
can't thank them enough. My sister-in-law passed with dignity in a peaceful place. Thank you all.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Your comments mean so much to the staff; thank you so much for taking the time to leave us such a warm and wonderful review. All the best.

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Review from P O (Son of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was transferred to Ford Place after a challenging time in hospital. She was cared for with kindness, respect and dignity over the last few weeks of her life. The team looking after Mum were amazing and very supportive and made the last few days of Mums life comfortable and safe; thank you.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such an honest review; your comments mean a great deal to staff. It was an absolute pleasure to care for your mum and support you as a family. Best regards.

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Review from L D (Daughter of Resident) published on 7 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received excellent care during her time in Ford Place. She enjoyed the friendly atmosphere and when able, loved to join in the activities. It was like staying in a hotel with benefits is what she used to say. All the staff deserve recognition for all their hard work, their compassion and their
patience. Thank you all.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We can't thank you enough for taking the time to leave us such a warm and positive review. It was an absolute pleasure to care for your mother and she will be very missed. Best wishes to you and your family.

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Review from C H (Sister of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During her stay at Ford Place, my sister was looked after in a caring and respectful way. She seemed calm and content, and I am so glad that during her final days of life, she was in such beautiful surroundings with people who cared.
Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your kind words. Everyone at Ford Place is very grateful for your comments.

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Review from Sheila C (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last twelve months at Ford Place Nursing Home but even with the restrictions of Covid-19 the home were absolutely amazing. Lovely and caring staff with excellent leadership from the front office. Mum was always saying how great the food was. Thank you for making my Mum’s last year a
very comfortable one, sadly Mum passed away in May 2021.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We can't thank you enough for taking the time to share your comments and leave us such a warm and positive review. It was an absolute pleasure to care for your mum and support you all during such difficult times. Your feedback is incredibly important to us and means so much to the staff. All the best for the future.

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Review from K B (Niece of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the four years that my uncle was in Ford Place, the staff etc were excellent with everything, they helped me feel like one of the family. Everything about Ford Place is very good. Can not praise them enough.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your feedback, your kind words and positivity mean a great deal to staff. We are pleased to have been able to look after your uncle and support you as a family. Thank you again for taking the time to leave us such a wonderful review. All the best.

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Review from Janice B (Daughter of Resident) published on 5 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into this home a year ago when she was end of life. The staff could not have made her more comfortable they really are amazing, the care was second to none and I will never be able to thank them enough for everything they did for us and especially my mum, mum passed away May 2021 but at
least we know the last year of her life in hard times she was cared for by these amazing staff.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you so much for taking the time to leave us such a warm and positive review, your feedback means a lot to the staff and it was a pleasure to care for your mum and to support you as a family. Best wishes to you all.

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Review from Michael B (Son of Resident) published on 5 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just spent the last 12 months of her life in Ford Place Nursing Home sadly this week she passed away. During this time she was looked after by loving carers who quite obviously have a passion for the job they are doing my mum was in safe hands which as a relative is extremely comforting.
The management team at the home are top-notch nothing is too much trouble for them always having the time to talk to us about mum's progress. I would also like to thank all the other staff who work at the home. Thank You All.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you so much for leaving us such a positive review. It was an absolute pleasure to care for your mother and support such a wonderful family. Staff really value and appreciate your comments. Best wishes.

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Review from I C (Son of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home looked after my dad with dignity; they answered our questions without fail. The staff were very helpful. I phone up every day to ask how Dad is, always said how he has bee throughout the day, could not fault.
Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your comments, the staff appreciate your kind words. We are pleased to have been able to care for your father and support you as a family.

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Review from Valerie H (Partner of Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner went into Ford Place from hospital for rehabilitation following poor care that had left her unable to walk or sit. She was caught up in lockdown and there for a year. In January she had a stroke which she didn't recover from. The day of the stroke she was walking with the aid of the home,
chatting and in good form - all thanks to the care she has received. She was deaf and blind so it wasn't easy. The end-of-life care was amazing, I was left appropriately alone with her when she died but with carers at hand. If there ever were issues, they were listened and dealt with. I will be forever grateful for the care and love she received in a very difficult year.
Reply from Alison Charlesworth, Manager at Ford Place

Thank you so very much for your kind words, we will all miss her so much. She was an absolute pleasure to care for and will remember her with the fondest of memories.

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Review from Gavin B (Stepson of Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad lived at Ford Place for nearly two and a half years, before he sadly passed away this month. He loved Ford Place. The staff are just wonderful and so professional. A big thanks to the staff who were exceptional in looking after him.
Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your very kind words. Your Stepdad was a joy to care for and will sadly be missed by both staff and residents. We wish you and your family all the best for the future.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Ford Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Ford Place is calculated as follows: ( (347 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 388 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ford Place is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2018

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Silvia

Silvia Nunes

Job Title: Home Manager

Meet Silvia - Home Manager at Ford Place Nursing Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service - more info.