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Ford Place

Ford Street, Thetford, Norfolk IP24 2EP
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This care home is by far the best in this area, it is like staying in a hotelPatricia T(Respite Resident/Service User)
Ford Place, Thetford
such beautiful surroundings with people who cared.C H(Sister of Resident/Service User)
Ford Place, Thetford
caring staff and the management team are friendlyHeather N(Daughter of Resident/Service User)
Ford Place, Thetford

Rated Outstanding by the CQC (February 2021), Ford Place occupies a Grade II listed mansion on the edge of Thetford in Norfolk, set within 3.5 acres including an ancient walled garden, one of the most distinctive outdoor spaces at any care home in the region. The period character has been carefully maintained, and the architecture and grounds make for a setting that feels striking from the moment you arrive.

The...  

Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,845£1,045 - £1,845
Nursing Care£950 - £1,845£1,045 - £1,845

Contact Ford Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Leah Kampewu (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Ford Place Reviews (122)

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9.7

Ford Place has a Review Score of 9.7 (9.688) out of 10, based on 24 reviews in the last 2 years. Over all time Ford Place has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Kevin P (Son of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

The staff at Ford Place were excellent; they all made my father's last days there very comfortable and showed a lot of compassion towards him and the family.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your kind words; your feedback means a lot to the team. It was a pleasure to be able to care for your father and support you as a family. Best regards.

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Review from Hilary M (Daughter of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

The care for my dad is the best he can get, considering he went into Ford Place on palliative care and over seven months later, he is still with us. They can’t do enough for him; they are always doing activities.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We are delighted to hear how settled your dad is at Ford Place; thank you for taking the time to share your comments with us. The Ford Place activities team always offer a wide range of activities for residents to participate in, and we are pleased to learn that your dad enjoys them. Thank you again for submitting such a lovely review. Kind regards.

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Review from Linda T (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

In the short time my mother was with you, she was made to feel it was her home. She was treated with kindness and affection by all who had contact with her. We are so grateful to everyone who cared for her in the last few months of her life.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a warm and positive review. It was a pleasure to be able to care for your mother and support you as a family. Best wishes.

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Review from L E (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

Appreciated the time I was given, outside of office hours, to review my mum's care plan. I felt the manager wanted to ensure my mum's needs were understood and acted on. Would like more work to be done around understanding and using MCA and DoLS, as they are important to my mum's care.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you very much for taking the time to review the home and the care given to your mum. We are so pleased that you have felt you have been given the time by management to be part of the conversation to plan your mum’s care – this is so important to us. We will certainly be really keen to work...  

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Review from C B (Mother-in-law of Resident) published on 2 June 2023 Submitted via Postal Card
Overall Experience

Excellent care provider in 'every' respect she was cared for with dignity and respect. The family kept up to date on a very regular basis. She was always clean never any urine odour. Lovely environment, welcoming, caring staff - nothing too much trouble. Consideration is given to diet with foods purchased. Thank you.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking a moment to leave us such warm and positive feedback. Your comments mean a great deal to staff and we will be sure to share them with the team at the home. Best wishes.

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Review from Joanna P (Daughter of Resident) published on 23 May 2023 Submitted via Postal Card
Overall Experience

I can't thank all the nurses, carers and staff enough for the care, devotion and dedication they showed my beloved mum during her last few months at Ford Place until she passed away peacefully with me by her side on the 27th of March 2023. I was able to stay with Mum day and night during her final week and I will forever appreciate how well I was looked after too. Nothing was ever too much trouble. I know my beautiful mum was in the best possible place and I take enormous comfort in knowing how much she was loved by all those who looked after her. Thank you again from the bottom of my heart.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a warm and positive review. It was a pleasure to be able to care for your lovely mum and support you as a family. Your comments mean a great deal to our staff and we will be sure to pass them on. Best wishes.

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Review from Janet H (Daughter of Resident) published on 25 January 2023 Submitted via Postal Card
Overall Experience

Although our mother was with you for only one night, the care you supplied was amazing. Everyone we met at the nursing home was very professional and always there to answer any questions.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for sharing your comments with us; they mean a great deal to the team, and we really appreciate you taking the time to leave such a positive review. Kind regards.

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Review from J L (Sister of Resident) published on 18 January 2023 Submitted via Postal Card
Overall Experience

My brother came to Ford Place for end-of-life care. The office staff were all helpful and kind. All the nursing staff were very caring and always willing to help and encourage and give him as much independence as he was capable of. The activities team were always encouraging and supportive. Although my brother's stay was a short one he was comfortable and content. A big thank you to everyone.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for sharing your feedback with us. Your comments mean so much to the team and it was a pleasure to be able to care for your brother and support you as a family. Best wishes.

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Review from Charley S (Stepdaughter of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

My step mum has had a couple of periods of respite care at Ford Place and then moved in full time over the summer. The care has been exceptional, both for her, and the support shown to all her family. My step mum is happy, and comfortable, and is encouraged to do as much as she is able. Her room is warm and homely, and the environment is absolutely beautiful. Having previously worked as a carer, to say I was picky about where we placed her is an understatement- and from the moment I contacted Ford Place I knew that this was indeed a special place. The staff are so friendly and warm, there are lots of activities and places to relax, and I wouldn't hesitate to recommend them. Thank you, Ford Place.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

It is so wonderful to hear how happy your step mum is at Ford Place. Your feedback means a great deal to the whole team and we cannot thank you enough for taking the time to submit such a fabulous review. Warm regards.

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Review from Danny B (Husband of Resident) published on 20 December 2022 Submitted via Website
Overall Experience

The management, nurses and staff all obviously really care that the person they are caring for is looked after as if they are a member of their own family. Unfortunately, I was unable to look after my wife any longer, as she has complex medical issues. After a deep discussion with my daughter and her immediate family, we decided it would be beneficial for her to go into a top-quality nursing home, fortunately, we picked Ford Place. The care is fantastic and the staff are very friendly. The accommodation is better than you expect and the grounds are lovely. Thanks to Ford Place.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Your comments mean a great deal to the team at Ford Place, thank you for taking the time out of your day to share them with us. Kind regards.

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Review from Alice M (Daughter of Resident) published on 25 November 2022 Submitted via Website
Overall Experience

I have many sweet and wonderful memories of Ford Place Nursing Home! This home is beautifully located along the river and the rooms were spacious and lovely. My mum received the most outstanding care from all the staff. We were so well looked after as a whole family, made to feel welcome and able to visit any time we wanted. I loved the affection shown, the respectful tenderness of all the staff and their interest in Mum as they came to interact with her no matter what time of day or night. Mum was always asked about her preferences and they were catered for as much as possible. Mum was honoured from the time she arrived until she was escorted out of the front door with such love and respect from the carers. The end-of-life care at this home is outstanding, it was like the carers held each of our hands - Mum and us as a family as we walked out her last days. Our gratitude from us as a family cannot ever be fully conveyed, thank you to all at Ford Place Nursing Home!

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We cannot thank you enough for taking the time to share your experience of the care provided to your dear mum at Ford Place Nursing Home. Your kind words and wonderful feedback mean a great deal to the team. We are so pleased to have been able to care for your mum and support you all as a family. Best wishes.

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Review from Claire E (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience

My mum's last few weeks of life were treasured times for our family because of the wonderful staff and carers at Ford Place - who truly looked after her with such compassion, tenderness, and love - we knew she was in good and trusted hands. Not only did they care for our mum, but that same care and compassion was extended to our international tribe that came in and out of those doors every day for 2 months. Mum's room was lovely and bright - she loved to wake up early each morning and enjoy her hot cup of tea as the sun rose and she could hear all the birds outside her window. We could not have asked for a more lovely place for us to walk this hard road alongside our mum. Thank you to all the staff for going the extra mile each day - our family will be forever grateful.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

What a lovely review. Thank you so much for taking the time to provide such warm and positive feedback, staff will be so touched by your words. It was an absolute pleasure to be able to care for your mum and support you all as a family. Best wishes.

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Review from Ed C (Son of Resident) published on 30 October 2022 Submitted via Website
Overall Experience

Mum was in Ford Place for her last two months, and I cannot express enough gratitude to the entire team at Ford Place for their professional, compassionate care of my mum, they really did go the extra mile to make her as comfortable as possible from beginning to end. They provided the same incredible support to us as a family through this time, they are a very special group of people.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for leaving us such a warm, positive review. Your kind words mean a great deal to the team and we are so pleased to have been able to care for your mum and support you as a family. Kind regards.

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Review from Fiona S (Daughter of Resident) published on 17 October 2022 Submitted via Website
Overall Experience

Thank you to everyone at Ford Place for taking such good, professional care of my mother during her six month stay. She was treated with the utmost respect and courtesy and thoroughly enjoyed absorbing herself in the variety of daily activities available and trips out. She made lots of new friends and told me often how kind and helpful everyone was towards her and how hard they worked to make her feel at home. I can't thank the manager, staff and nurses enough for everything they did to make her final months as happy, comfortable and fun for her as possible. I wouldn't hesitate to recommend Ford Place to anyone carefully choosing the best place for a loved one in need of excellent professional care.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a wonderful review. Your lovely feedback means so much to everyone at the home. We are so pleased to have been able to care for your mother and support you as a family. Best wishes.

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Review from Olga G (Wife of Resident) published on 13 September 2022 Submitted via Postal Card
Overall Experience

My husband spent his last eight days in Ford Place. Before I was worried about how he would be there, however, you can't wish for a better place to end your life. His room was very comfortable and clean. All staff were so kind, polite and professional. I wish to say thanks a lot for looking after my dear husband in his last days.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We cannot thank you enough for taking the time to share your positive comments with us. Your feedback means so much to the staff and we are so pleased to have been able to care for your husband and support you too. All the best.

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Review from Ruth T (Daughter of Resident) published on 5 April 2022 Submitted via Website
Overall Experience

My mother stayed at Ford Place for eight months and during that time she was cared for with kindness and respect. The home is very well led by the Management Team and the staff work tirelessly to ensure all the residents are well cared for. We decided after much soul searching to move my mother to be nearer to her family - just a shame I couldn't move Ford Place. Thank you all for looking after my mother so well.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a wonderful review. Your kind words and positive comments mean a great deal to the team and it was a pleasure to care for your mother and support you as a family. Best wishes.

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Review from Louise B (Daughter of Resident) published on 5 April 2022 Submitted via Website
Overall Experience
My father was moved to this Nursing Home with Dementia. The home was very clean and tidy in a lovely location. Excellent Manager and staff/ They cared for my Dad during end of life.

It is an amazing place and I cannot thank them enough. Highly recommended.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your kind words and for taking the time to leave us such a lovely review. Your comments mean a great deal to the team. Best wishes.

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Review from R A (Daughter-in-law of Resident) published on 7 December 2021 Submitted via Postal Card
Overall Experience

My father-in-law's stay in Ford Place Nursing Home was extremely good. He was clean and very well cared for. He was treated with the utmost dignity and at the end of his long life.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a warm and positive review. Your comments mean a great deal to staff, and we are pleased to have been able to support you as a family. All the best.

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Review from Glenda B (Sister-in-law of Resident) published on 1 December 2021 Submitted via Postal Card
Overall Experience

I cannot praise Ford Place highly enough. They gave outstanding care to me, my sister-in-law and end of life care. She was only with them for a short period, but she was cared for so well and had everything she needed. Ford Place is a happy, clean and well run nursing home with marvellous staff. We can't thank them enough. My sister-in-law passed with dignity in a peaceful place. Thank you all.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Your comments mean so much to the staff; thank you so much for taking the time to leave us such a warm and wonderful review. All the best.

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Review from P O (Son of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

Mum was transferred to Ford Place after a challenging time in hospital. She was cared for with kindness, respect and dignity over the last few weeks of her life. The team looking after Mum were amazing and very supportive and made the last few days of Mums life comfortable and safe; thank you.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such an honest review; your comments mean a great deal to staff. It was an absolute pleasure to care for your mum and support you as a family. Best regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2018
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 07 Aug 2026

    Book a respite stay of three weeks or more before 30 September 2026 and receive an additional week at no extra charge. *T&Cs apply. https://stowhealthcare.co.uk/respite-offer-terms-and-conditions/ This offer applies to Ford...

  • 01 Jun 2026

    We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Ford Place will be opening our doors to the community. We'd love for you...

Upcoming Events

There are no upcoming events for Ford Place.

Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Stow Healthcare Group
  • 28 Feb 2023Recipient: Ford Place
  • 30 Jun 2022Recipient: Ford Place

Accreditations

There are no accreditations posted yet for Ford Place.

Meet the Team (3)

Leah Kampewu
Leah KampewuJob Title:Home ManagerJoined: 2025

Leah joined Ford Place as Home Manager in 2025, bringing experience as a Registered Nurse, Clinical Lead and Deputy Manager. Her career in care has been shaped by a strong commitment to person-centred practice and reflective leadership.

Passionate about complex care and supporting both older people and younger adults, Leah is dedicated to ensuring care is respectful, empowering and tailored to each individual. She believes strong relationships sit at the heart of a successful home and is committed to creating an environment where residents feel valued, families feel reassured, and staff feel supported to thrive.

Jenna Bowley
Jenna BowleyJob Title:Deputy Home ManagerJoined: 2003

Jenna has spent her entire career at Ford Place, beginning as a carer and progressing to senior carer before training as a Care Home Assistant Practitioner. She went on to complete her Nursing Associate apprenticeship and has since achieved her full nursing degree, reflecting her commitment to professional development and high standards of care.

Jenna is passionate about delivering safe, compassionate and person-centred care, building strong relationships with residents, families and colleagues. She particularly enjoys contributing to positive improvements within the home and being part of a supportive team dedicated to achieving the best outcomes for residents. Outside of work, she enjoys walking her dogs and spending time with family and friends.

Kira Steggall
Kira SteggallJob Title:Home AdministratorJoined: 2024

Kira joined the home in 2024 after working as a Nurse Administration Manager on the cancer wards at the Norfolk and Norwich Hospital, where she developed a strong appreciation for the importance of compassion, teamwork and clear communication in health and social care.

She brings a warm, friendly and organised approach to her role, helping to create a supportive atmosphere for residents, families and colleagues. Kira particularly enjoys being part of a team that genuinely cares and building meaningful connections with those around her.

Outside of work, she enjoys spending time with friends and going on long walks with her golden retriever, George.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service -more info.