Ford Place

Ford Street, Thetford IP24 2EP
Review Us
9.8 118 Reviews
  • Ford Place, Thetford
Ford Place is a welcoming care home providing high-quality residential, nursing and specialist support, including dedicated care for individuals under the age of 65. The home is known for delivering personalised, person-centred care within a safe, supportive and thoughtfully designed environment, supported by strong clinical expertise and a clear commitment to wellbeing, dignity and independence.

Life at Ford Place is closely connected to the local community. Regular walks and outings to nearby cafés, pubs and the cinema help residents remain engaged with familiar surroundings, everyday routines and meaningful social experiences. This strong community presence supports confidence, independence and a genuine sense of belonging.

The home is set within beautiful grounds and gardens that are fully accessible to residents and enjoyed throughout the year. These outdoor spaces provide peaceful areas for relaxation as well as the setting for popular seasonal gatherings, including the home’s much-loved summer events that bring together residents, families and the wider community.

Freshly prepared, nutritionally balanced meals are enjoyed daily, while a varied and engaging programme of activities supports physical, emotional and social wellbeing. Communal spaces encourage friendship, conversation and shared experiences, creating a sociable and homely atmosphere where residents can feel comfortable, valued and truly at home.
Show Ford Place on the Map

Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1395 – £1850
  • Self-Funded Nursing Care: £1395 – £1850
  • RESPITE Self-Funded Residential Care: £1395 – £1850
  • RESPITE Self-Funded Nursing Care: £1395 – £1850

These prices are only a guideline, please contact Ford Place to find out the exact price for your requirements.

Contact Ford Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ford Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leah Kampewu (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Ford Place Reviews (118)

9.8

Ford Place has a Review Score of 9.8 (9.847) out of 10, based on 30 reviews in the last 2 years.
Over all time Ford Place has 118 reviews.

Overall Experience
  • 101
  • 16
  • 1
  • 0
  • 0
Date Published
  • 118
  • 8
  • 11
  • 30
  • 88
Reviewer Connection to Ford Place
  • 50
  • 15
  • 6
  • 6
  • 6
  • 6
  • 4
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 118, showing 101-118
Review from Gail P (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ford Place has been my mum's home for almost 5 weeks, unplanned but very much the right decision.
The care and support for mum and our family have always been over and above anyone can imagine.
It is very difficult to put into words and express all our thanks to all concerned in the short time here
for mum and our family.
Every day walking through the front door a warm feeling waves over you, always a smile never left alone from any of the staff.
Thank you all who were part of mum's life here.
My heart is broken but mum is at peace now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Avril H (Niece of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was diagnosed with oesophageal cancer and because she had several other infirmities eg blind, deaf and very poor mobility, I could no longer manage her in her own home.


Ford Place Nursing Home was able to care for her very specific needs and made her remaining four months as comfortable

as possible. Both the nursing and care staff were admirable under what sometimes were very trying circumstances. She was able to have a dignified death after a very distressing illness which for her relatives was the best we could hope for and we are all very grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phil P (Son of Resident) published on 6 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father-in-law moved to Ford Place after 9 weeks in hospital, very weak, frail and a little bewildered. After only a few days, besides telling us he is pleased to be at Ford Place he is clearly clean comfortable and happy. His medical needs are clearly well met by a cheerful and responsive team, where
nothing is too much effort. The friendly staff are clearly led by able and attentive managers who we witness in close daily contact with residents and staff alike. Everyone demonstrably goes the extra mile to service, not just the residents, but their visitors too.


The home is set in beautiful, peaceful grounds and the accommodation everywhere is airy, bright and comfortable making our time and father's a pleasant experience.


Living some distance away poses problems for us but the help and assistance we have been given by the management team has been truly outstanding. Our sincere thanks to all at Ford Place.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter L (Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff excellent as is the food.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A B (Friend of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Patient arrived on 6th September 2017. I first came to see him that afternoon. I was greeted with courtesy and kindness and taken to see the patient. Since then he has been looked after with great care and kindness. Nothing is too much trouble. The staff are very caring. The food is very good, he is
asked what he would like and if possible it is prepared for him. All the staff do an amazing job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ellie B (Friend of Resident) published on 13 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my best friend who was terminally ill. Although he was only with Ford Place for 6 weeks, he was given the best care. His every need was attended to. All the staff are the best - awesome. I could even take in my adorable Jack Russell, who my best friend loved. Staff and other residents got
to know her too. I could take him little treats and he was spoilt by the staff, especially with his love of ice cream. I have told my family Ford Place is where I want to go, I know it's the best. I think I made new friends. God Bless to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Friend of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly managerial staff. Warm welcome and asked if I'd like to view the whole house and grounds. Clean and fresh throughout. No nasty smells excellent good decor and ongoing decoration in progress. I was told that a new service provider had been in place since Nov 2016, and that staff seemed
pleased with how the change had panned out very well for the residents and staff alike. Overall a very pleasant experience and the resident very well cared for all bed linen and their clothing clean and white. Keep up the good work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K J (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a big step when your relative goes into a care home. Our mother went into Ford Place after a month in a hospital. She needed some special nursing care but also her dementia had worsened. I was very impressed from the moment I walked into this lovely building. I saw a number of happy residents.
My mother had been given a lovely room with great views of the garden. The nurses and professional carers are a high-quality team. I feel 100% that my mother at this very vulnerable time of her life is in excellent hands. I cannot recommend Ford Place more highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Sister of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have no problem with Ford Place. The food, cleanliness and running of the home is first class. My brother has settled very nicely and gets on very well with the staff who are very friendly and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul C (Friend of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been involved with three care homes in the area and Ford Place beats the others by a huge margin, both in care and staff contact.
If you have to use a home, look at this one.
End of life care was exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison H (Daughter of Resident) published on 20 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad passed away almost two weeks ago at Ford Place. I was fortunate to be with him for the last 10 days of his life so was able to witness the level of end of life care he received from the staff. To say it was outstanding is no exaggeration. Every member of staff from the manager to the cleaning
staff did their bit to ensure that Dad was pain-free and comfortable. There were frequent visits from all levels of staff to just see how he was doing and hold his hand for a few minutes. Their caring also extended to me and I was often asked if I needed anything including cups of tea, sandwiches or lunch. The nursing staff always made themselves available to answer questions or provide reassurance and emotional support when needed. Thank you, everyone, at Ford Place for all the hugs and kind words, they all helped me to cope at a very sad time in my life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Niece of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ford Place is a lovely old building with a well-kept garden. The garden is accessible to wheelchair users. There are lots of birds and squirrels. There are regular activities for the residents held in the communal sitting room. Those include, bingo, sing a longs etc. For the more mobile, there are trips
out eg. Bury Cathedral. Residents are attended at regular intervals to ensure they are fed and watered if they cannot use the "grand" dining room.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C F (Niece of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ford Place Nursing Home is excellently run by the manager and staff. A welcoming place, with a warm reception, and very friendly. My uncle is well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim T (Son of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have, by proxy, experience of a great many care homes whilst searching for one appropriate for the needs of my - now deceased - in-laws. They lived in Sussex. Had they lived in Norfolk I could - without the slightest reservation - have placed them in Ford Place, Thetford.


Their work is so exemplary

I wrote an unsolicited letter of thanks to the management for their care towards my Mother who is now resident in the home. Faultless. In all honesty (as hard as it might be to believe) there exists no aspect of their care and professionalism towards the residents in their charge that I have found wanting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John M (Son of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home that my Mum is in now - she is very looked after and Mum is better looked after than she was when she was at home.
The staff here are very friendly and they are looking after my Mum very well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W G (Wife of Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ford Place is a lovely home, so clean and comfortable with everyone friendly and caring. My partner is very happy here. Which allows me to relax and enjoy my break. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Audrey C (Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had three days in the home and found it to be clean, comfortable with the staff they were most accommodating. In fact I will readily go there again should the need arise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David Y (Son of Resident) published on 19 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Essential in helping us through an unknown and difficult period. Nursing staff supportive in all aspects. My father was able to return to independent living after 3 months of their support while he went through chemotherapy at the age of 79. His circumstances didn't make him a typical resident so it
is hard to review some categories: Food (taste and appetite not good), Activities and Facilities (generally he just wanted to rest but enjoyed the open day and met with relatives in the conservatory). Will consider for the future if necessary. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Ford Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Ford Place is calculated as follows: ( (289 Excellents x 5) + (50 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 340 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ford Place is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2018

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (3)

Leah

Leah Kampewu

Job Title: Home Manager Joined: 2025

Leah joined Ford Place as Home Manager in 2025, bringing experience as a Registered Nurse, Clinical Lead and Deputy Manager. Her career in care has been shaped by a strong commitment to person-centred practice and reflective leadership.


Passionate about complex care and supporting both older people and younger adults, Leah is dedicated to ensuring care is respectful, empowering and tailored to each individual. She believes strong relationships sit at the heart of a successful home and is committed to creating an environment where residents feel valued, families feel reassured, and staff feel supported to thrive.

No image found

Jenna Bowley

Job Title: Deputy Home Manager Joined: 2003

Jenna has spent her entire career at Ford Place, beginning as a carer and progressing to senior carer before training as a Care Home Assistant Practitioner. She went on to complete her Nursing Associate apprenticeship and has since achieved her full nursing degree, reflecting her commitment to professional development and high standards of care.


Jenna is passionate about delivering safe, compassionate and person-centred care, building strong relationships with residents, families and colleagues. She particularly enjoys contributing to positive improvements within the home and being part of a supportive team dedicated to achieving the best outcomes for residents. Outside of work, she enjoys walking her dogs and spending time with family and friends.

Kira

Kira Steggall

Job Title: Home Administrator Joined: 2024

Kira joined the home in 2024 after working as a Nurse Administration Manager on the cancer wards at the Norfolk and Norwich Hospital, where she developed a strong appreciation for the importance of compassion, teamwork and clear communication in health and social care.


She brings a warm, friendly and organised approach to her role, helping to create a supportive atmosphere for residents, families and colleagues. Kira particularly enjoys being part of a team that genuinely cares and building meaningful connections with those around her.


Outside of work, she enjoys spending time with friends and going on long walks with her golden retriever, George.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service - more info.