Ford Place

Ford Street, Thetford IP24 2EP
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9.9 113 Reviews
  • Ford Place, Thetford
Ford Place is a Grade II listed building set in idyllic grounds and situated in the market town of Thetford in the Breckland area of Norfolk. They provide first-class 24-hour nursing care for older residents and also offer short-term stays for respite care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they are ideally suited to meet your needs now, and in the future to ensure you get the most from your stay at Ford Place.
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Care Provided by Ford Place

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1495 – £1795
  • Self-Funded Nursing Care: £1495 – £1795
  • RESPITE Self-Funded Residential Care: £1494 – £1795
  • RESPITE Self-Funded Nursing Care: £1495 – £1795

The fees shown are exclusive of funded nursing care

These prices are only a guideline, please contact Ford Place to find out the exact price for your requirements.

Contact Ford Place to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ford Place to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Silvia Nunes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (6)

Visiting

  • The home is open to visitors

Parking

  • Free, onsite parking available

Ford Place Reviews (113)

9.9

Ford Place has a Review Score of 9.9 (9.879) out of 10, based on 34 reviews in the last 2 years.
Over all time Ford Place has 113 reviews.

Overall Experience
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Date Published
  • 113
  • 5
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  • 34
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Reviewer Connection to Ford Place
  • 48
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  • 4
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  • 2
  • 1
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Total of 113, showing 101-113
Review from Ellie B (Friend of Resident) published on 13 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my best friend who was terminally ill. Although he was only with Ford Place for 6 weeks, he was given the best care. His every need was attended to. All the staff are the best - awesome. I could even take in my adorable Jack Russell, who my best friend loved. Staff and other residents got
to know her too. I could take him little treats and he was spoilt by the staff, especially with his love of ice cream. I have told my family Ford Place is where I want to go, I know it's the best. I think I made new friends. God Bless to all the staff.
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Review from S G (Friend of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly managerial staff. Warm welcome and asked if I'd like to view the whole house and grounds. Clean and fresh throughout. No nasty smells excellent good decor and ongoing decoration in progress. I was told that a new service provider had been in place since Nov 2016, and that staff seemed
pleased with how the change had panned out very well for the residents and staff alike. Overall a very pleasant experience and the resident very well cared for all bed linen and their clothing clean and white. Keep up the good work.
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Review from K J (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a big step when your relative goes into a care home. Our mother went into Ford Place after a month in a hospital. She needed some special nursing care but also her dementia had worsened. I was very impressed from the moment I walked into this lovely building. I saw a number of happy residents.
My mother had been given a lovely room with great views of the garden. The nurses and professional carers are a high-quality team. I feel 100% that my mother at this very vulnerable time of her life is in excellent hands. I cannot recommend Ford Place more highly.
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Review from S S (Sister of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have no problem with Ford Place. The food, cleanliness and running of the home is first class. My brother has settled very nicely and gets on very well with the staff who are very friendly and caring.
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Review from Paul C (Friend of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been involved with three care homes in the area and Ford Place beats the others by a huge margin, both in care and staff contact.
If you have to use a home, look at this one.
End of life care was exceptional.
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Review from Alison H (Daughter of Resident) published on 20 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad passed away almost two weeks ago at Ford Place. I was fortunate to be with him for the last 10 days of his life so was able to witness the level of end of life care he received from the staff. To say it was outstanding is no exaggeration. Every member of staff from the manager to the cleaning
staff did their bit to ensure that Dad was pain-free and comfortable. There were frequent visits from all levels of staff to just see how he was doing and hold his hand for a few minutes. Their caring also extended to me and I was often asked if I needed anything including cups of tea, sandwiches or lunch. The nursing staff always made themselves available to answer questions or provide reassurance and emotional support when needed. Thank you, everyone, at Ford Place for all the hugs and kind words, they all helped me to cope at a very sad time in my life.
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Review from S G (Niece of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ford Place is a lovely old building with a well-kept garden. The garden is accessible to wheelchair users. There are lots of birds and squirrels. There are regular activities for the residents held in the communal sitting room. Those include, bingo, sing a longs etc. For the more mobile, there are trips
out eg. Bury Cathedral. Residents are attended at regular intervals to ensure they are fed and watered if they cannot use the "grand" dining room.
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Review from L C F (Niece of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ford Place Nursing Home is excellently run by the manager and staff. A welcoming place, with a warm reception, and very friendly. My uncle is well cared for.
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Review from Tim T (Son of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have, by proxy, experience of a great many care homes whilst searching for one appropriate for the needs of my - now deceased - in-laws. They lived in Sussex. Had they lived in Norfolk I could - without the slightest reservation - have placed them in Ford Place, Thetford.


Their work is so exemplary

I wrote an unsolicited letter of thanks to the management for their care towards my Mother who is now resident in the home. Faultless. In all honesty (as hard as it might be to believe) there exists no aspect of their care and professionalism towards the residents in their charge that I have found wanting.
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Review from John M (Son of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home that my Mum is in now - she is very looked after and Mum is better looked after than she was when she was at home.
The staff here are very friendly and they are looking after my Mum very well.
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Review from W G (Wife of Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ford Place is a lovely home, so clean and comfortable with everyone friendly and caring. My partner is very happy here. Which allows me to relax and enjoy my break. Thank you.
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Review from Audrey C (Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had three days in the home and found it to be clean, comfortable with the staff they were most accommodating. In fact I will readily go there again should the need arise.
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Review from David Y (Son of Resident) published on 19 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Essential in helping us through an unknown and difficult period. Nursing staff supportive in all aspects. My father was able to return to independent living after 3 months of their support while he went through chemotherapy at the age of 79. His circumstances didn't make him a typical resident so it
is hard to review some categories: Food (taste and appetite not good), Activities and Facilities (generally he just wanted to rest but enjoyed the open day and met with relatives in the conservatory). Will consider for the future if necessary. Thank you.
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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Ford Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Ford Place is calculated as follows: ( (347 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 388 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ford Place is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2018

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Silvia

Silvia Nunes

Job Title: Home Manager

Meet Silvia - Home Manager at Ford Place Nursing Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ford Place to verify any information. View our terms and conditions. Ford Place has an Enhanced Service - more info.