Care Homes Owned by Stow Healthcare Group

My father passed recently. He had been in this home since 2022. He went in earlier than needed due to circumstances. The staff have always been exceptional. Caring, they loved his sense of humour. We were so pleased that he ended up there rather than anywhere else. When he he passed there was a genuine feeling of loss among the staff that had been there at the start of his journey. We had the coffin go from the home for the funeral, it was so moving as a lot of the staff came outside and lined up. I will never forget that beautiful mark of respect for our dad.

I now know she is in a safe place with lovely people looking after her for me.

I have spoken to several staff and they have told me that they have worked at the home for many years,

My relative was in the home. It's a beautiful place and nothing was too much trouble for the care staff and my relative was looked after and cared for so well. I would thoroughly recommend this home, it's wonderful.

I know effort is expressed in trying to stimulate her condition, Mary's personal care is very good. The staff promptly inform me if Mary is unwell or if a need arise. I feel she is very well cared for.

I would particularly like to thank the activities team who are the people who I have had the most interaction with on my visits. They have gone above and beyond to help. They have been so caring and thoughtful in ensuring that not only Mum, but also me and my family are involved. So many small gestures have been made that make such a big difference to us - from inviting us on rickshaw rides, to setting out the lounge for a family birthday celebration - the care has been incredible.

My mum has gone into a care home due to lack of mobility and Alzheimers. Moving mum into Melford Court in June 2026 was a hard decision but a good choice as the staff there of all levels are so caring. They interact so well with my mum and myself. I find the home to always be clean and tidy.

My 90 yr old dad was staying at Ford Place as he had become more unsteady and unsafe at home with regular hospital stays. Sadly the reality of F.P. is very inadequate care. The handover from rehab to Ford Place was non existent, it took a week of me having to question why he wasn't being trained off his catheter and eventually felt I had no option but to call the head office to get this in place,one evening no food was given to him, he thankfully has capacity to question this and a carer made him something. On another occasion he called to say he'd had a bad stomach and felt like he needed a wash, he'd buzzed and was told they'd be back with him he'd been waiting 2 hours , I called and asked if someone could help him. The next day I asked if anyone had gone in to help, he said he'd given up and washed best he could in his sink! There are so many brilliant staff but there's so much that needs to be addressed, far from outstanding care, I feel like I let him down putting him there

Magnolia Park Care Home and its staff have changed my sister's life. The setting is wonderful, no dingy ward like rooms, but a pleasant bright and open setting. The staff are exceptional, they really care and understand the needs of the residents; activities are provided to enable residents to enjoy each day. The ethos of caring carries through to all of the staff. There is a shared vision of excellence. This is the real difference from the dismal care homes my sister had previously experienced and this is combined with the beautiful setting of Magnolia Park. I am grateful for all the help they have given me my sister. I rest more easily knowing that my sister, who has dementia, is truly being cared for in her later years.

I've worked in the care profession for 21 years. So I'm very fussy and picky about care homes. Esp looking at reviews etc. my father in law was admitted here with leukaemia and end of life care. The staff were kind respectful and very helpful. A few members of staff really stood out and you know when your are. The home is clean and secure. The care my father in law received was amazing. He's was checked on regularly. He was spoken to about the care and support even in the latter days. Staff were so supportive and caring they seemed like family. Thankyou for all your love help and support

A lovely cafe with amazing cakes to sit and chat with a view of the garden if to cold to sit outside

Very good experience at Brandon Park at all times, when I visit my wife Carol.

Very good atmosphere. Almost invariably greeted with a smile by staff, on entry. Simon took a while to settle, but is now "at home" in F.P. Communication is good and we receive occasional phone calls from management (Manager, Admin., Nurses) when appropriate. Particular kudos due to members of the Activities Team (Sarah/Chelsea) with whom Simon has very good rapport.

My mother in law has been at Brandon Park for over two years now as her Alzheimers has progressed. We are so grateful for the kind and efficient care she receives. We visited several care homes in the area but the caring atmosphere at Brandon Park stood out to us. The staff are so cheerful, calm and kind.

6 full days at home. Observed that about 90% of time no support staff were present on the 1st floor and residents' alarms were on constantly and no one responded. This home is badly understaffed with care staff. The few care staff present are professional, conscientious and caring, but under pressure. Communication between staff is a problem. My mother had to wait for unacceptable lengths of time to be changed and moved and ended up in tears, which we both found distressing. I involved the home manager, who was not much bothered. Agency staff employed who destroy plumbing by flushing inappropriate waste down loos. Lift to 1st floor has a door fault so it will not work. I have walked upstairs many, many times to move lift to ground floor. Fault neglected for months with no explanation. Curtains in dining room falling off rail. Mother gives me many complaints when I visit. Hard work for residents and relatives. Such a relief to leave! Need to do a lot better given fees. laundry is not processed efficiently. laundry is not returned correctly to Room 6. There is no proactive staff retention policy Good Staff leave.

He was extremely frail and quite disoriented and generally not well. Within the first week we noticed an improvement and the longer he's been in here the stronger and better he has got. We can't fault any of the care he's been given by any member of staff. All are so kind caring and really take the time to get to know both my dad and us his family. Dad is better now so leaving HH for home again.

My experience of visiting Weavers Grange firstly to pick a room for my father and now visit him has far exceeded any expectations I had. This is a new experience for us as a family and it has been made so easy and worry free by the attitude of all the staff we have met and their calm professionalism. The home itself is welcoming from the moment you enter, the atmosphere is jolly and relaxed, everyone is made at ease at a time that is emotional and worrying for families. From day one my Dad has settled in and feels safe and looked after.

Although she has been unable to take part in everything that's on offer and make new friends with the other residents, due to her being on end of life care and bedbound, I have no doubt that she would have enjoyed it all very much.

My husband was nearing end of life when he moved into the care of Stowlangtoft Hall. It was a traumatic time for us both. The staff were unfailingly polite and helpful, keeping me well informed of emerging issues and provided the best possible care in what could sometimes be trying and ever-changing circumstances. The home always looked very clean and well kept - not easy in a building of considerable age, decor and rooms were of a high standard, and the grounds of course were expansive and picturesque.

I cannot speak highly enough of Horkesley Manor and would recommend it to anyone who has to make the traumatic decision to put themselves or a loved one into care.Mike the care home manager always goes above and beyond and is so approachable and really cares for the residents and their family. All the staff have been fantastic in how they look after my mum who has advanced vascular dementia. They treat her with dignity and kindness and keep me informed of any developments with her.