Care Homes Owned by Stow Healthcare Group

Very good experience at Brandon Park at all times, when I visit my wife Carol.

Very good atmosphere. Almost invariably greeted with a smile by staff, on entry. Simon took a while to settle, but is now "at home" in F.P. Communication is good and we receive occasional phone calls from management (Manager, Admin., Nurses) when appropriate. Particular kudos due to members of the Activities Team (Sarah/Chelsea) with whom Simon has very good rapport.

My mother in law has been at Brandon Park for over two years now as her Alzheimers has progressed. We are so grateful for the kind and efficient care she receives. We visited several care homes in the area but the caring atmosphere at Brandon Park stood out to us. The staff are so cheerful, calm and kind.

6 full days at home. Observed that about 90% of time no support staff were present on the 1st floor and residents' alarms were on constantly and no one responded. This home is badly understaffed with care staff. The few care staff present are professional, conscientious and caring, but under pressure. Communication between staff is a problem. My mother had to wait for unacceptable lengths of time to be changed and moved and ended up in tears, which we both found distressing. I involved the home manager, who was not much bothered. Agency staff employed who destroy plumbing by flushing inappropriate waste down loos. Lift to 1st floor has a door fault so it will not work. I have walked upstairs many, many times to move lift to ground floor. Fault neglected for months with no explanation. Curtains in dining room falling off rail. Mother gives me many complaints when I visit. Hard work for residents and relatives. Such a relief to leave! Need to do a lot better given fees. laundry is not processed efficiently. laundry is not returned correctly to Room 6. There is no proactive staff retention policy Good Staff leave.

He was extremely frail and quite disoriented and generally not well. Within the first week we noticed an improvement and the longer he's been in here the stronger and better he has got. We can't fault any of the care he's been given by any member of staff. All are so kind caring and really take the time to get to know both my dad and us his family. Dad is better now so leaving HH for home again.

My experience of visiting Weavers Grange firstly to pick a room for my father and now visit him has far exceeded any expectations I had. This is a new experience for us as a family and it has been made so easy and worry free by the attitude of all the staff we have met and their calm professionalism. The home itself is welcoming from the moment you enter, the atmosphere is jolly and relaxed, everyone is made at ease at a time that is emotional and worrying for families. From day one my Dad has settled in and feels safe and looked after.

Although she has been unable to take part in everything that's on offer and make new friends with the other residents, due to her being on end of life care and bedbound, I have no doubt that she would have enjoyed it all very much.

My husband was nearing end of life when he moved into the care of Stowlangtoft Hall. It was a traumatic time for us both. The staff were unfailingly polite and helpful, keeping me well informed of emerging issues and provided the best possible care in what could sometimes be trying and ever-changing circumstances. The home always looked very clean and well kept - not easy in a building of considerable age, decor and rooms were of a high standard, and the grounds of course were expansive and picturesque.

I cannot speak highly enough of Horkesley Manor and would recommend it to anyone who has to make the traumatic decision to put themselves or a loved one into care.Mike the care home manager always goes above and beyond and is so approachable and really cares for the residents and their family. All the staff have been fantastic in how they look after my mum who has advanced vascular dementia. They treat her with dignity and kindness and keep me informed of any developments with her.

He is to be sat at a 90° angle for all foods and fluids. We have attended the home on a number of occasions and he was lying down eating foods that he's NOT allowed and when I said something I was told by the chef "well what do you want for him then". I don't want anything for him, I want what he needs, which is a soft and bitesize diet. When we report on certain nights he's in pain we are told he will be seen shortly.

As his family is all based overseas it has been very hard for us to be away from him at this time, and knowing he is in such safe hands is a real comfort. I cannot overstate the quality of the care and the warm, supportive nature of the whole team. We visited in July and have been so impressed and grateful to see him in this environment as such a hard time. I could not recommend Brandon Park more highly.

On behalf of my daughter Emma and myself, we wish to thank you and all those involved

And they love dogs too :)

I have recently been in hospital followed by isolation due to a stem cell transplant and was naturally worried re my brother who is in Ford place Nursing Home Thetford because I was unable to visit or check on him for several weeks. The home reassured me that he was in safe hands and they would take good care of him so I didn't worry. I was kept fully informed via email and phone calls, not only to update on my brother but to check on my progress too so they could reassure him I was ok. I cannot fault the care and compassion we feel as a family and it made my difficult journey so much better knowing he was in safe hands. When visiting I am always greeted with welcoming smiles and they know me which makes it feel like a family environment.I cannot thank Ford Place enough for all they do.

I would be happy to recommend Ford place. It's a very hard decision to make when your loved ones can no longer live independently. I am confident that here they are well cared for.

My husband moved into Weavers Grange in March 2026, originally for respite, but now is staying permanently. He has settled in and is very content. The staff are very attentive and gently alert to his needs. I find the atmosphere is very welcoming.

The team are fantastic, caring and supportive.

Would recommend to anyone needing a nursing home

My wife has P S P which I know is hard to deal with but as soon as we stepped foot in the nursing home we felt a sense of professionalism. All the staff seemed happy and approachable and they soon had us settled in. The grounds and buildings are very pleasant and parking and access easy. I am thinking of extending the booked respite as I am pleased with the start of my wife's stay. Please keep up this fine work.

I just want to thank Horksley Manor for all the Care & Dignity the staff gave my Mum when she was there. So supportive and caring and made my Mum so comfortable in her last days. Even once she'd passed away they were supportive of me and my family. Nothing was too much and the care was second to none. Such a lovely care home and would promote to anyone who finds themselves in a similar situation ,making my Mum's last two weeks her most comfortable and pain free. Lovely support from all who work there.