a big bonus about Melford Court is that the food is very goodElizbeth B(Daughter of Resident/Service User)
The rooms are comfortable and well-equippedRuth F(Daughter of Resident/Service User)
The staff were thoughtful, very kind and extremely caringCaroline T(Daughter of Resident/Service User)
a big bonus about Melford Court is that the food is very goodElizbeth B(Daughter of Resident/Service User)
The rooms are comfortable and well-equippedRuth F(Daughter of Resident/Service User)
The staff were thoughtful, very kind and extremely caringCaroline T(Daughter of Resident/Service User)
Rated Good by the CQC (May 2026), Melford Court is a residential and nursing care home occupying a Grade II listed house on Hall Street in Long Melford, one of the finest high streets in Suffolk, lined with antique shops, independent galleries and historic architecture. The period character is well preserved, giving the home a quality felt immediately on arrival. Daily life here is closely connected to the surrounding community,...
Rated Good by the CQC (May 2026), Melford Court is a residential and nursing care home occupying a Grade II listed house on Hall Street in Long Melford, one of the finest high streets in Suffolk, lined with antique shops, independent galleries and historic architecture. The period character is well preserved, giving the home a quality felt immediately on arrival. Daily life here is closely connected to the surrounding community, with cafes, green spaces and seasonal events all within easy reach. For residents who have spent years in this part of Suffolk, the setting carries a familiarity that matters greatly.
The home provides residential and nursing care, well suited to residents whose needs may change over time. The home has a strong reputation for clear communication and a well organised team, with families often describing reliable updates, returned calls and concerns that are heard, a reliability many value as much as the care environment itself.
Accommodation is available in en-suite rooms, with communal lounges, a dining room overlooking the gardens, and outdoor space to enjoy throughout the year. The listed building's proportions give rooms and shared spaces a character that reflects the home's heritage, and all rooms can be personalised.
Meals are freshly prepared on site each day by the home's chef, with dietary needs catered for. A GP visits regularly, and chiropodist, optician and dental appointments can be arranged as needed.
A varied programme of activities runs throughout the week, from creative arts and gentle exercise to social events, quizzes and one to one time. The gardens provide a natural setting for outdoor activities and sitting in the warmer months, and a hairdresser visits regularly.
The price(s) shown are provided by the care home. Contact Melford Court for full pricing details and T&Cs.
Contact Melford Court to confirm what's included and get a personalised quote:
Melford Court has a Review Score of 9.6 (9.609) out of 10, based on 13 reviews in the last 2 years.
Over all time Melford Court has 92 reviews.
All of the staff, no matter what position they hold are always very helpful and cheerful. They are happy to answer questions and help in any way they can. The home is always clean, well maintained and the grounds looked after. All...
Although she has been unable to take part in everything that's on offer and make new friends with the other residents, due to her being on end of life care and bedbound, I have no doubt that she would have enjoyed it all very much.
Thank you for such a heartfelt review and for placing your trust in us. We're incredibly grateful to care for your mother and to support you and your family during this time.
Both my parents are residents of Melford Court. They moved in a few months ago. Everyone has been very welcoming and supportive as they have transitioned into their new home. It has not always been easy, the communication between the staff and myself has been excellent, I always know what they are...
Both my parents are residents of Melford Court. They moved in a few months ago. Everyone has been very welcoming and supportive as they have transitioned into their new home. It has not always been easy, the communication between the staff and myself has been excellent, I always know what they are doing to help my parents settle in. I visit often, and there is a warm welcome everytime. There are a wide range of activities, the residents are given a timetable so they always know what is happening for the week. The home has been very accommodating with regards to food, Mum & Dad are vegetarians, they have had several chats with the chef, and, after a few false starts, are now very happy with what is on offer. It has not been an easy few months, but with the help of everyone at Melford Court they are now settled and happy.
Thank you for sharing your experience. We know that moving into a new home is a significant step, and it is reassuring to hear that your parents have felt welcomed and supported as they settled into life at Melford Court. Keeping families closely involved is very important to us, so it is lovely to...
Thank you for sharing your experience. We know that moving into a new home is a significant step, and it is reassuring to hear that your parents have felt welcomed and supported as they settled into life at Melford Court. Keeping families closely involved is very important to us, so it is lovely to know that clear communication has helped you feel informed and reassured throughout. We are also pleased that the activities and food arrangements are now working well for your parents. Hearing that they are settled and happy means a great deal to the whole team.
Care staff are brilliant. Nothing too much trouble. Had one incident with a nurse telling me mum she didn't have to go to hospital. She (mum) smelt really bad she had CDIFF. I overrode her, and my mum although bed ridden is happy and well. If I had listened to the nurse my mum would be dead 1 1/2...
Care staff are brilliant. Nothing too much trouble. Had one incident with a nurse telling me mum she didn't have to go to hospital. She (mum) smelt really bad she had CDIFF. I overrode her, and my mum although bed ridden is happy and well. If I had listened to the nurse my mum would be dead 1 1/2 years ago. Prices could be a little lower especially when some residents hardly eat much food. Nurses should listen to carers as they know that residents need.
Thank you for sharing your feedback. Were delighted to hear your kind words about our care staff and their dedication to supporting residents.
We appreciate you highlighting the importance of strong communication and teamwork when it comes to residents health needs. Feedback like this helps us...
Thank you for sharing your feedback. Were delighted to hear your kind words about our care staff and their dedication to supporting residents.
We appreciate you highlighting the importance of strong communication and teamwork when it comes to residents health needs. Feedback like this helps us continue improving our practices and ensuring that nurses, carers, residents, and families work closely together so every decision supports the best possible outcome. We also appreciate your comments about pricing and food needs, and well keep this in mind as we review our services. Thank you again for your thoughtful insights and for the trust you place in us.
I am satisfied with Melford Court. I do think the rooms are very small. Would be difficult for patients to bring their own furniture. There is sometimes a lack of communications when the next nurse takes over due to something not being recorded.
I am satisfied with Melford Court. I do think the rooms are very small. Would be difficult for patients to bring their own furniture. There is sometimes a lack of communications when the next nurse takes over due to something not being recorded.
Thank you for sharing your thoughts with us. While this isnt reflective of our usual experience, we really appreciate you bringing it to our attention. Were always looking at ways to improve communication between shifts and make sure residents and their families feel fully supported. Your feedback helps us keep Melford Court a welcoming and comfortable home for everyone.
To be completely honest we have nothing but good things to say about everyone that works at Melford Court. Each and every one of the staff are kind, friendly and caring. We visit every day and the staff always take time to speak to us and let us know how Dave is doing.
To be completely honest we have nothing but good things to say about everyone that works at Melford Court. Each and every one of the staff are kind, friendly and caring. We visit every day and the staff always take time to speak to us and let us know how Dave is doing.
Thank you so much for your kind words. It is wonderful to hear that you feel supported and welcomed on your visits, and that your father-in-law is happy and well cared for. Our team takes great pride in providing kind and attentive care, and it means a lot to know that their efforts are...
Thank you so much for your kind words. It is wonderful to hear that you feel supported and welcomed on your visits, and that your father-in-law is happy and well cared for. Our team takes great pride in providing kind and attentive care, and it means a lot to know that their efforts are appreciated. We look forward to continuing to support him with care, comfort, and companionship for many more days to come.
My aunt took up residence at Melford Court about 18 months ago. The team at Melford Court continue to offer excellent care and support to my aunt; and they are most diligent in keeping me informed of my aunt's wellbeing or any issues.
My aunt took up residence at Melford Court about 18 months ago. The team at Melford Court continue to offer excellent care and support to my aunt; and they are most diligent in keeping me informed of my aunt's wellbeing or any issues.
Thank you so much for your kind words. We are really pleased to hear that your aunt is happy at Melford Court and that you feel well supported and kept up to date. It means a lot to the team to know that their care and attention are appreciated. We look forward to continuing to provide your aunt with comfort, support, and everything she needs to enjoy her time here.
My dear friend has been receiving care for his complex needs at Melford Court for the past 6 months, and I couldn't be more happy with the care he is receiving. As an experienced nurse I notice everything! Melford Court has an open door policy led with compassion and kindness by the very...
My dear friend has been receiving care for his complex needs at Melford Court for the past 6 months, and I couldn't be more happy with the care he is receiving. As an experienced nurse I notice everything! Melford Court has an open door policy led with compassion and kindness by the very professional manager and deputy. From the greeting as you enter the home nothing is too much trouble.. very quickly you become relaxed knowing that your loved one is safe with a knowledgeable multidisciplinary team.
We really appreciate you sharing this. Knowing you feel reassured by our team and the care your friend receives, especially given your professional background, means so much to us.
The food has improved immensely, the carers are always...
I visit mum most days and am truly happy that mum is where she is- you will not find a better care home for your loved one.
Thank you so much for your wonderful feedback! We're delighted to hear that your mum continues to receive the care and support she deserves. It's great to know that the improvements in food, the dedication of our team, and the variety of activities have made such a positive difference. Your kind words mean a lot to us, and we'll make sure to share them with everyone at Melford Court.
The staff were amazing. They were patient and caring of both my Mum and myself. They supplied her with drinks and biscuits when she wanted them - no matter what the time of day or night!! They were there for me when I needed a...
She was happy staying at Melford Court, and I was able to relax knowing she had the 24-hour care she needed.
Thank you so much for your kind words. We are honoured to have been able to support both your mum and yourself during such a difficult time. Your appreciation means a lot to our team.
In terms of improvement, a bigger en suite in the room would be advantageous and ensure the resident is frequently checked upon for toileting needs.
In terms of improvement, a bigger en suite in the room would be advantageous and ensure the resident is frequently checked upon for toileting needs.
Thank you for your feedback, it's good to hear your family member is being well looked after and you're happy with their care. We are pleased to have a variety of bedroom and en suite sizes to suit all budgets, if you find your loved one would benefit from a larger space, we'd be delighted to show...
Thank you for your feedback, it's good to hear your family member is being well looked after and you're happy with their care. We are pleased to have a variety of bedroom and en suite sizes to suit all budgets, if you find your loved one would benefit from a larger space, we'd be delighted to show you options. Residents requiring continence support are monitored closely by staff, but if you feel additional help is needed, please do just let us know.
Very happy with the care and support that Mum receives here at Melford Court. Mum seems to have settled very quickly. I would like to thank the nurses and carers for their help and support with Mum's anxiety.
Very happy with the care and support that Mum receives here at Melford Court. Mum seems to have settled very quickly. I would like to thank the nurses and carers for their help and support with Mum's anxiety.
Thank you for taking the time to leave such a positive review, it's wonderful to hear you're happy with the care your mum is receiving and that we've been able to assist with her anxiety.
It is a difficult situation when your parents are no longer able to look after themselves. Mum and Dad lived with my husband and myself for almost a year but despite our best efforts and a lovely relationship with them, we all four decided that care was now the only option for them and for us. It...
It is a difficult situation when your parents are no longer able to look after themselves. Mum and Dad lived with my husband and myself for almost a year but despite our best efforts and a lovely relationship with them, we all four decided that care was now the only option for them and for us. It was daunting and worrying but one day I bit the bullet and rang Melford Court, when I was invited to take a look around. It was obvious from the outset, that here was place that had caring and considerate staff. A friendly atmosphere and the warmth of those who look after the residents is evident everywhere. It is a sad fact that my parents, as others, have become more infirm, confused and frail, meaning they have moments when they behave out of character but the staff know how to deal with them kindly and in an understanding way, which gives us peace of mind. Melford Court is now my parents' home and we are grateful we have such a lovely place so local to us.
Thank you so much for your wonderfully warm review of Melford Court. It is lovely to see how positive your experience has been. We are thrilled that the whole team has made such a difference to all of you!
We were a little apprehensive about placing my sister in a nursing home, but we need not have worried. The staff here were fantastic, so cheerful, patient and kind. What more could anybody ask for? Thank you for caring for her, so beautifully and making her last days so peaceful. We could recommend...
We were a little apprehensive about placing my sister in a nursing home, but we need not have worried. The staff here were fantastic, so cheerful, patient and kind. What more could anybody ask for? Thank you for caring for her, so beautifully and making her last days so peaceful. We could recommend Helford Court to anyone.
Thank you so much for your kind review of the support provided by our team at Melford Court. We are delighted that your experience was so positive, despite this being such a tricky time for you.
From my first phone call to Mum's departure, the entire experience with Melford Hall has been exemplary. The staff, facilities, cleanliness and levels of care put it at the top end of my extensive experience of clinical establishments worldwide. For reference and context, I was a Medical...
From my first phone call to Mum's departure, the entire experience with Melford Hall has been exemplary. The staff, facilities, cleanliness and levels of care put it at the top end of my extensive experience of clinical establishments worldwide. For reference and context, I was a Medical Malpractice Underwriter and dealt with thousands of medical establishments in over 40 countries worldwide.
We are delighted to hear that you found your experience at Melford Court to be 'exemplary'. Your feedback means so much to the team and we appreciate you sharing your comments with us. Thank you for taking the time to submit a review. Kind regards.
The staff at Melford Court are second to none. My father is not a particularly easy person and they are all very good with him. He needs strong encouragement to do things and they are not afraid to push him slightly to keep active. The place itself is always beautifully clean and maintained, it is...
The staff at Melford Court are second to none. My father is not a particularly easy person and they are all very good with him. He needs strong encouragement to do things and they are not afraid to push him slightly to keep active. The place itself is always beautifully clean and maintained, it is light and airy and smells fresh always. The nurses are always well very friendly and happy to update me with any information I may need.
We are delighted to hear how happy you are with the level of care your father is receiving at Melford Court. Your comments mean a great deal to the team and we can't thank you enough for taking the time to share them with us. Kind regards.
My Dad was transferred From East Suffolk Hospital to Melford Court care home as an end-of-life patient and was in quite a bad way. However, the care, companionship and support provided meant that he recovered sufficiently to go home after six months. Once my father had started to recover he greatly...
From my point of view, I found the management team extremely friendly and more than happy to answer my queries. Both my Dad and myself will miss the lovely people at Melford Court.
A heartfelt thank you for your kind words. Your positive feedback means so much to everyone. It was a pleasure to be able to care for your dad and support you as a family. Best wishes.
From the moment you walk in, you realise what a special place this is. You don't have to take my word for it. My father said 'We couldn't have found anywhere better' and my mother said 'My girls treat me like their favourite nan'. All staff are not only professional but warm and caring too....
From the moment you walk in, you realise what a special place this is. You don't have to take my word for it. My father said 'We couldn't have found anywhere better' and my mother said 'My girls treat me like their favourite nan'. All staff are not only professional but warm and caring too. Everyone is treated like an individual and the home actively seeks out residents' interests, food preferences etc. to help them feel at home. People are able to socialise in the lounges or outside in the beautiful garden if the weather allows. Both management and nursing staff are always available to discuss any concerns you may have. Relatives are kept informed of any issues with their loved one's health and in the case of & 'end of life' care, are gently supported alongside them through that journey.
How kind of you to share such a lovely review with everyone at Melford Court. The team strives so hard to create the very personal home that you describe and we are so pleased Melford Court has worked so well for your whole family!
Our mother came to Melford Court in June 23 after 6 months in hospital and rehab due to a fall. She was very frail and underweight. During her time here, she has made amazing progress and become stronger and gained weight. She was told she wouldn't walk again and needed 2 carers and a hoist on...
Our mother came to Melford Court in June 23 after 6 months in hospital and rehab due to a fall. She was very frail and underweight. During her time here, she has made amazing progress and become stronger and gained weight. She was told she wouldn't walk again and needed 2 carers and a hoist on arrival. Now, at the age of 96, she is able to start gaining a little more independence. We are delighted with Melford Court's staff and the care she has received.
We are delighted to hear how your mother's health has improved during her time at Melford Court and that you are happy with the care she is currently receiving. The staff team will be overjoyed to read your comments. Thank you for submitting a review. Kind regards.
I cannot believe how amazing Melford Court is! I didn’t have much faith in care home's but Melford Court is the best. I visit most days and I am never disappointed! The staff are so friendly and caring from the moment you walk through the door. I would recommend this care home to anyone.
I cannot believe how amazing Melford Court is! I didn’t have much faith in care home's but Melford Court is the best. I visit most days and I am never disappointed! The staff are so friendly and caring from the moment you walk through the door. I would recommend this care home to anyone.
Thank you so much for this exceptional review. We agree that Melford Court is a warm and welcoming home and we are so pleased your experience is so positive each day you visit!
From the off, staff were very good and patient (Mum wasn't easy!) They were attentive and caring. All so happy to be carers and proud. It helped me cope tremendously also. The...
From the off, staff were very good and patient (Mum wasn't easy!) They were attentive and caring. All so happy to be carers and proud. It helped me cope tremendously also. The room was set lovely when Mum passed.
Thank you for taking a moment to share your thoughts with us and submit a review. Your feedback means so much to us and especially to the team at Melford Court. Best wishes.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Book a respite stay of three weeks or more before 30 September 2026 and receive an additional week at no extra charge*. Contact us to find out more *T&Cs apply....
We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Melford Court will be opening our doors to the community. We'd love for you...
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Kim is the dedicated Home Manager at Melford Court Care Home, bringing a wealth of experience and a deep understanding of care to her role. She began...
Kim is the dedicated Home Manager at Melford Court Care Home, bringing a wealth of experience and a deep understanding of care to her role. She began her journey at Melford Court as a Carer, where she demonstrated a strong commitment to developing her skills and knowledge. During this time, she successfully completed her NVQ Level 2 and Level 3 in Health and Social Care.
Keen to further her professional growth, Kim went on to train as a Registered Nurse at West Suffolk Hospital. Her passion and leadership abilities quickly became evident, leading her to progress to the role of Ward Sister, where she gained valuable experience in clinical practice, team leadership, and high-quality patient care.
In 2019, Kim returned to Melford Court as Deputy Manager, bringing her enhanced clinical expertise and leadership skills back to the home where her career began. Her dedication and vision for excellence saw her progress to the role of Home Manager in 2023.
Kim is proud to lead the team at Melford Court, focusing on delivering compassionate, high-quality care and creating a warm, supportive environment for both residents and staff.
Please welcome Flavia as our new Home Admin.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms and 6 Couples/Companion Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Melford Court to verify any information. View our terms and conditions. Melford Court has an Enhanced Service -what an Enhanced Service includes.