a big bonus about Melford Court is that the food is very goodElizbeth B(Daughter of Resident/Service User)
The rooms are comfortable and well-equippedRuth F(Daughter of Resident/Service User)
The staff were thoughtful, very kind and extremely caringCaroline T(Daughter of Resident/Service User)
a big bonus about Melford Court is that the food is very goodElizbeth B(Daughter of Resident/Service User)
The rooms are comfortable and well-equippedRuth F(Daughter of Resident/Service User)
The staff were thoughtful, very kind and extremely caringCaroline T(Daughter of Resident/Service User)
Rated Good by the CQC (May 2026), Melford Court is a residential and nursing care home occupying a Grade II listed house on Hall Street in Long Melford, one of the finest high streets in Suffolk, lined with antique shops, independent galleries and historic architecture. The period character is well preserved, giving the home a quality felt immediately on arrival. Daily life here is closely connected to the surrounding community,...
Rated Good by the CQC (May 2026), Melford Court is a residential and nursing care home occupying a Grade II listed house on Hall Street in Long Melford, one of the finest high streets in Suffolk, lined with antique shops, independent galleries and historic architecture. The period character is well preserved, giving the home a quality felt immediately on arrival. Daily life here is closely connected to the surrounding community, with cafes, green spaces and seasonal events all within easy reach. For residents who have spent years in this part of Suffolk, the setting carries a familiarity that matters greatly.
The home provides residential and nursing care, well suited to residents whose needs may change over time. The home has a strong reputation for clear communication and a well organised team, with families often describing reliable updates, returned calls and concerns that are heard, a reliability many value as much as the care environment itself.
Accommodation is available in en-suite rooms, with communal lounges, a dining room overlooking the gardens, and outdoor space to enjoy throughout the year. The listed building's proportions give rooms and shared spaces a character that reflects the home's heritage, and all rooms can be personalised.
Meals are freshly prepared on site each day by the home's chef, with dietary needs catered for. A GP visits regularly, and chiropodist, optician and dental appointments can be arranged as needed.
A varied programme of activities runs throughout the week, from creative arts and gentle exercise to social events, quizzes and one to one time. The gardens provide a natural setting for outdoor activities and sitting in the warmer months, and a hairdresser visits regularly.
The price(s) shown are provided by the care home. Contact Melford Court for full pricing details and T&Cs.
Contact Melford Court to confirm what's included and get a personalised quote:
Melford Court has a Review Score of 9.6 (9.609) out of 10, based on 13 reviews in the last 2 years.
Over all time Melford Court has 92 reviews.
My mother in law arrived at Melford Court in October 2017 after spending 4 months in a care home in Hertfordshire. She had lost a tremendous amount of weight and looked quite dishevelled. Within a few days at Melford Court, she was eating, she looked smart, she was clean and she was taking interest...
My mother in law arrived at Melford Court in October 2017 after spending 4 months in a care home in Hertfordshire. She had lost a tremendous amount of weight and looked quite dishevelled. Within a few days at Melford Court, she was eating, she looked smart, she was clean and she was taking interest in everything that was going on around her.
The staff made her feel human again and not just an old person who needed looking after. The staff included mum into all the activities at the home and would take her for walks along the high street which she loved. We are so thankful to Melford Court for their care and love they give to all their residents who live at the home.
The Nursing home was clean, in good order...
Thank you to one and all at Melford Court.
My 96-year-old father became a resident here in July 2017. He is not an easy man, having had a life long history of being sometimes difficult and sometimes unpleasant.
This remarkable nursing home, management and all staff have made him so welcome. They have treated him with the utmost respect,...
My 96-year-old father became a resident here in July 2017. He is not an easy man, having had a life long history of being sometimes difficult and sometimes unpleasant.
This remarkable nursing home, management and all staff have made him so welcome. They have treated him with the utmost respect, tact and sheer professionalism. I cannot praise all the wonderful staff too highly.
Special praise to a certain RGN - a quiet, yet highly professional nurse. With correct medication, care plan, activities, they have transformed my life and my father's. He is kept clean and cared for and is eating again, despite difficult circumstances.
I have nothing but praise for my mothers care home. Although my mother has been reluctant to give up her independence, the home has done everything possible to help her settle in. The staff are always helpful and cheery to both residents and visitors and any shortcomings are listened to and...
My sister and I have seen other care homes for relatives and this is by far the best in terms of care.
Since the deputy manager took over she has been promoting getting my brother out of his bed and into the garden. The staff are always very good to me and greet me with a smile.
Since the deputy manager took over she has been promoting getting my brother out of his bed and into the garden. The staff are always very good to me and greet me with a smile.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I am very happy with the care that my brother receives and I am always welcomed with a friendly smile when we enter the building and I am always asked how I am which is very nice.
I am very happy with the care that my brother receives and I am always welcomed with a friendly smile when we enter the building and I am always asked how I am which is very nice.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I try to visit the home twice a month. My relative is bedbound so doesn't leave his room. The staff are friendly and my relative is in good spirits. He has no complaints and I have never had any cause to complain. I am kept up to date with his health and they have contacted me in an emergency. I...
I try to visit the home twice a month. My relative is bedbound so doesn't leave his room. The staff are friendly and my relative is in good spirits. He has no complaints and I have never had any cause to complain. I am kept up to date with his health and they have contacted me in an emergency. I know he is in good hands and I have no worries about leaving him there.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
The vocation-able girls (and boys) have been kept and have made a...
A special thanks to the staff who went above and beyond. I wish them all the best.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Also please accept our condolences. The Bupa Customer Care Team
Overall I see that a good standard of...
Overall I see that a good standard of care is given to my friend.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
We moved my father to Melford Court when his mobility deteriorated rapidly over 12 months ago. He was made most welcome and settled in well despite developing dementia. The staff on the residential wing are friendly and caring whether medical, personal care, housekeeping or catering. He has even...
We moved my father to Melford Court when his mobility deteriorated rapidly over 12 months ago. He was made most welcome and settled in well despite developing dementia. The staff on the residential wing are friendly and caring whether medical, personal care, housekeeping or catering. He has even been persuaded to take part in activities on a good day. He has become increasingly reluctant to lease his bed but the carers try to encourage him and make the most of his cooperative days to get him in the bath. I am always made most welcome and kept up to date with any issues when I visit or by phone. I am so pleased to have found somewhere this goo where I can leave him especially when visiting the family in New Zealand.
Very caring. My Nan is well looked after. Food is good. Nan is always dressed nice. Staff lovely.
Very caring. My Nan is well looked after. Food is good. Nan is always dressed nice. Staff lovely.
I would rather be in my own home but I have no choice. I am reasonably happy with the care I receive.
I would rather be in my own home but I have no choice. I am reasonably happy with the care I receive.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Book a respite stay of three weeks or more before 30 September 2026 and receive an additional week at no extra charge*. Contact us to find out more *T&Cs apply....
We're taking part in Care Home Open Week 2026! From Monday 15th to Sunday 21st June, Melford Court will be opening our doors to the community. We'd love for you...
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Kim is the dedicated Home Manager at Melford Court Care Home, bringing a wealth of experience and a deep understanding of care to her role. She began...
Kim is the dedicated Home Manager at Melford Court Care Home, bringing a wealth of experience and a deep understanding of care to her role. She began her journey at Melford Court as a Carer, where she demonstrated a strong commitment to developing her skills and knowledge. During this time, she successfully completed her NVQ Level 2 and Level 3 in Health and Social Care.
Keen to further her professional growth, Kim went on to train as a Registered Nurse at West Suffolk Hospital. Her passion and leadership abilities quickly became evident, leading her to progress to the role of Ward Sister, where she gained valuable experience in clinical practice, team leadership, and high-quality patient care.
In 2019, Kim returned to Melford Court as Deputy Manager, bringing her enhanced clinical expertise and leadership skills back to the home where her career began. Her dedication and vision for excellence saw her progress to the role of Home Manager in 2023.
Kim is proud to lead the team at Melford Court, focusing on delivering compassionate, high-quality care and creating a warm, supportive environment for both residents and staff.
Please welcome Flavia as our new Home Admin.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Melford Court to verify any information. View our terms and conditions. Melford Court has an Enhanced Service -what an Enhanced Service includes.