Care Homes Owned by Stow Healthcare Group in Suffolk

I now know she is in a safe place with lovely people looking after her for me.

I have spoken to several staff and they have told me that they have worked at the home for many years,

I know effort is expressed in trying to stimulate her condition, Mary's personal care is very good. The staff promptly inform me if Mary is unwell or if a need arise. I feel she is very well cared for.

I would particularly like to thank the activities team who are the people who I have had the most interaction with on my visits. They have gone above and beyond to help. They have been so caring and thoughtful in ensuring that not only Mum, but also me and my family are involved. So many small gestures have been made that make such a big difference to us - from inviting us on rickshaw rides, to setting out the lounge for a family birthday celebration - the care has been incredible.

My mum has gone into a care home due to lack of mobility and Alzheimers. Moving mum into Melford Court in June 2026 was a hard decision but a good choice as the staff there of all levels are so caring. They interact so well with my mum and myself. I find the home to always be clean and tidy.

A lovely cafe with amazing cakes to sit and chat with a view of the garden if to cold to sit outside

Very good experience at Brandon Park at all times, when I visit my wife Carol.

My mother in law has been at Brandon Park for over two years now as her Alzheimers has progressed. We are so grateful for the kind and efficient care she receives. We visited several care homes in the area but the caring atmosphere at Brandon Park stood out to us. The staff are so cheerful, calm and kind.

6 full days at home. Observed that about 90% of time no support staff were present on the 1st floor and residents' alarms were on constantly and no one responded. This home is badly understaffed with care staff. The few care staff present are professional, conscientious and caring, but under pressure. Communication between staff is a problem. My mother had to wait for unacceptable lengths of time to be changed and moved and ended up in tears, which we both found distressing. I involved the home manager, who was not much bothered. Agency staff employed who destroy plumbing by flushing inappropriate waste down loos. Lift to 1st floor has a door fault so it will not work. I have walked upstairs many, many times to move lift to ground floor. Fault neglected for months with no explanation. Curtains in dining room falling off rail. Mother gives me many complaints when I visit. Hard work for residents and relatives. Such a relief to leave! Need to do a lot better given fees. laundry is not processed efficiently. laundry is not returned correctly to Room 6. There is no proactive staff retention policy Good Staff leave.

Although she has been unable to take part in everything that's on offer and make new friends with the other residents, due to her being on end of life care and bedbound, I have no doubt that she would have enjoyed it all very much.

My husband was nearing end of life when he moved into the care of Stowlangtoft Hall. It was a traumatic time for us both. The staff were unfailingly polite and helpful, keeping me well informed of emerging issues and provided the best possible care in what could sometimes be trying and ever-changing circumstances. The home always looked very clean and well kept - not easy in a building of considerable age, decor and rooms were of a high standard, and the grounds of course were expansive and picturesque.

As his family is all based overseas it has been very hard for us to be away from him at this time, and knowing he is in such safe hands is a real comfort. I cannot overstate the quality of the care and the warm, supportive nature of the whole team. We visited in July and have been so impressed and grateful to see him in this environment as such a hard time. I could not recommend Brandon Park more highly.

And they love dogs too :)

My wife has P S P which I know is hard to deal with but as soon as we stepped foot in the nursing home we felt a sense of professionalism. All the staff seemed happy and approachable and they soon had us settled in. The grounds and buildings are very pleasant and parking and access easy. I am thinking of extending the booked respite as I am pleased with the start of my wife's stay. Please keep up this fine work.

The ambience of the home was of warmth and pleasantness, my visitors remarked on this. The help with the bath was excellent, and a treat as a usual constant shower room user. The shower room pump had a few hiccups, but was promptly being reviewed, the room itself was very good and spacious.

Thank you to all the staff at Brandon for their support of both mum and us as a family.

My Dad was admitted to Stowlangtoft Hall for End of Life care for only a few weeks and was already bed bound, the staff treated him with care and respect, the room was clean and tidy, they communicated with us as soon as he was in their care and the compassion they have shown since his passing has been excellent

I was very concerned about putting dad in a home but the level of care/service has been unbelievable and dad is so happy there. Its the staff that make the difference from the cleaning, cooking through to management nothing is to much for them and all make dad feel welcome.

Not only is Stowlangtoft Hall a beautiful old building but the nursing home is run by people who genuinely care and strive to do their utmost to look after their residents as if they were members of their own family, going above and beyond. Moving my elderly Dad in for the final months of his life was definitely the best decision we made.

Kind, caring and considerate staff. Responsive, engaged management and a calm , civilised environment. All set in a beautiful building surrounded by lovely parkland. Many of the bedroooms are very spacious with great outlooks, and the large rooms of the public areas mean it never feels overcrowded. Staff are friendly, cheerful and provide a happy environment. My father is well looked after and feels cared for and safe.