Stowlangtoft Hall

Stowlangtoft, Bury St Edmunds IP31 3JY
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9.9 81 Reviews
  • Stowlangtoft Hall, Bury St Edmunds
Stowlangtoft Hall is a renovated Grade II listed mansion, owned by a family that feels passionate about providing premium quality nursing care in a well-resourced, supportive and safe environment.

At Stowlangtoft Hall each resident can choose between four levels of historic suite; all offering generous living accommodation, quality furnishings, a private telephone line, digital TV, and access to all communal facilities. Importantly, each suite can be personalised to allow you to turn Stowlangtoft Hall into your home.

In addition to premium nursing care and well-appointed suites, Stowlangtoft Hall provides seven acres of beautifully maintained gardens, and private areas for residents to enjoy. Stowlangtoft Hall fees include 24-hour premium nursing care, fine linens, in-house laundry, freshly prepared meals from the professional kitchen, and regular social functions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1645 – £1945
  • Self-Funded Nursing Care: £1645 – £1945
  • RESPITE Self-Funded Residential Care: £1645 – £1945
  • RESPITE Self-Funded Nursing Care: £1645 – £1945

The fees shown are exclusive of funded nursing care

These prices are only a guideline, please contact Stowlangtoft Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Monk (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private & NHS Rooms
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Vistors always welcome

Parking

  • Free parking on-site available at all times

Stowlangtoft Hall Reviews (81)

9.9

Stowlangtoft Hall has a Review Score of 9.9 (9.944) out of 10, based on 14 reviews in the last 2 years.
Over all time Stowlangtoft Hall has 81 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Stowlangtoft Hall
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Total of 81, showing 1-20
Review from G C (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law had respite care at Stowlangtoft Hall whilst we were on holiday. Being very independent (as much as she can be at 95) she approached her stay with trepidation.
She needn't have worried, she had a marvellous time. The staff were all very attentive and caring, always taking time to chat
with her. She was full of praise for the food which was plentiful with plenty & choices. Although her room was small, it was very comfortable, with plenty of storage, a glorious view over the countryside and with a very generous en-suite shower room. She thoroughly enjoyed her stay.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for your kind review, it's wonderful to hear your mother-in-law felt so comfortable during her time at Stowlangtoft Hall despite her nerves. The team will be so pleased to hear she enjoyed her stay.

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Review from J W (Respite Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really feel I could not have came to a better place to recover from what had been a very serious operation. It would have been impossible to go straight home from hospital.
All the staff have been kind, supportive, encouraging and professional. I now feel confident that I am returning home to carry
on with the next steps on my recovery! Thank you to everyone and I shall miss you also the other residents have been friendly - shall miss them too!
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for your kind feedback-it's great to hear you felt supported and well looked after during your recovery. We wish you all the best as you continue your progress at home.

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Review from Clare B (Granddaughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was cared for at Stowlangtoft Hall for a couple of months at the end of her life. The care and compassion she was shown throughout her stay was hugely appreciated. It was a difficult time for us as a family as well, and we always felt supported and cared for, particularly in my grandmother's
final days. It goes without saying that the setting is stunning with beautiful grounds and a wonderfully peaceful atmosphere. But what sets Stowlangtoft Hall apart is the incredible staff. Everyone from the carers to nurses, cleaning staff, management team, activities ladies and catering staff, all go above and beyond. It's clear that the team really care about what they do. The carers and nurses do an incredible job and always treated my grandmother with kindness and respect, which was so appreciated. She was even given a lovely birthday with cake, candles and birthday present the week before she passed away. I will always be grateful to everyone at SH for their outstanding care.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft Hall

Thank you so much for your kind and heartfelt words. It means a great deal to know that our team's care and compassion provided comfort to your grandmother and your family during such a difficult time. We're especially touched that her birthday was a special moment for her and those around her. Your appreciation for every member of our team is truly humbling, and we're honoured to have been part of her journey.

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Review from Karen W (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's standard of care was more than excellent , with highly skilled and very caring, committed staff at all levels providing personalised care , helping her to feel valued, respected and cared for in her end of life care . Excellent food was always provided , plus extra special touches of a
beautiful gift and a birthday cake in the last week of her life. As visitors our family we were always made welcome with friendly smiles and an cuppa. All staff knew the updated situation as my mother's health declined . We always felt confident that there was excellent communication between staff and with us visiting . The building and decor were also of the highest standards of quality and cleanliness; spacious so that all residents were afforded quiet and privacy . A full programme of seemingly excellent activities were offered although Mum was too ill to take part . In summary , superb care for my mother as a resident and superb care for our family members visiting her .
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for your kind words. We're pleased to hear that your mother received such personalised care and that you and your family felt welcomed and well-supported. Your feedback means a lot and will be shared with the team.

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Review from Fran D (Granddaughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home itself is in a beautiful setting and feels peaceful and calm. Staff are pleasant and welcoming to visitors. My Nan spent her last few weeks here and although it was difficult to see her declining physically and mentally she had dignity thanks to the kind and respectful care provided here. Her
room was very pleasant and the food very good. Staff went the extra mile to help her celebrate her 97th birthday. Thank you to all at Stowlangtoft Hall.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for your kind feedback. We're glad to hear that your Nan was treated with dignity and respect in her final weeks and that you felt welcomed and supported. Your comments will be shared with the team at Stowlangtoft Hall.

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Review from G N (Husband of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and always speak to you. They are extremely helpful and always greet you with a smile. They go out of their way to help residents.
My wife has been a resident for nearly 5 weeks after spending five weeks in hospital and the calm and relaxed atmosphere has aided her
recovery.
Hospital food was far from appetising but the food at Stowlangtoft Hall has been excellent and has helped my wife recover her appetite. I have also had lunch at the Nursing Home and can vouch for the top quality of the meals.
Reply from Ruth French, Director at Stowlangtoft Hall

Thank you so much for your very kind words both about the care your wife is being given at Stowlangtoft Hall, and also the quality of the food she is enjoying - good nutrition is very important! We are delighted you are both so happy.

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Review from Michelle O (Niece of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all very warm and friendly and have really been able to help my uncle settle during a difficult transition of accepting full-time care. They are always willing to try and accommodate needs demonstrating a real patient-focused approach. I have been very grateful for the excellent care provided
and the comfort of knowing my uncle is now in a safe, home-from-home environment.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

A huge thank you for taking the time to leave Stowlangtoft Hall such a wonderful review. We are delighted to hear how happy you are with the level of care that is being provided to your uncle and that our team has been of help through such a difficult transition. We will be sure to share your feedback with the staff. Best wishes.

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Review from Jan A (Wife of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you arrive at Stowlangtoft Hall you are greeted by warm, friendly staff who can't do enough for you. Nothing is too much trouble. The standard of care is exemplary - my husband was treated with respect and dignity. The room was comfortable, pleasant and clean. The food and drink very
good too. Amazing nursing home and amazing staff.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for taking the time to leave us such a warm and positive review. It was a pleasure to be able to care for your husband and support you as a family. Your comments mean so much to us and we will be sure to share them with the team. Best wishes.

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Review from Paul W (Son-in-law of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is amazing. My father-in-law spent a short time in the home but was made to feel like family. The staff are amazing and there was never a bad time to visit. Very rare to get a nursing home these days to have such compassion and put the residents first.
Reply from Roger Catchpole, Owner at Stowlangtoft Hall

Thank you for your positive comments. We were so pleased to be able to support your family at Stowlangtoft Hall!

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Review from Mary C (Relative of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's cousin arrived at the home in December 2021. She had suffered a severe stroke a few months beforehand. We, as her family, were all in agreement, after reading the wonderful reviews about Stowlangtoft Nursing Home, that this would be the perfect home for her, with regard to distance for visiting
and the care needed. Every single member of staff welcomed us all and gave their time and advice on how we could deal with any problems arising from her stay there. Nothing was too much trouble for anyone. The room she stayed in was bright and airy, and while she could eat, she enjoyed the meals and was very grateful for the personal care she received too. We would all recommend this home for the wonderful setting, the caring environment, and the knowledge that she was always in safe hands until her death.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for your kind words and positive feedback. Your comments mean a great deal to us, and we will be sure to share them with the team. Best wishes.

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Review from Hilary W (Daughter of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff gave their time and compassion in looking after my father in the short time he was a resident before he passed away. I could not have wished for a better end to his days, and we were treated with the utmost care and attention. For example, Dad was provided with a replacement (longer
length) bed, changed rooms as quickly as possible during very hot weather, and treated with patience, respect, humour and perseverance in winning his trust. He was listened to and maintained his dignity throughout, and enabled to make his final decisions with integrity and timeliness. We were all supported in our shock and grief at the end. These are all things that go beyond the 'care' that you can expect and pay for and in the beautiful and peaceful surroundings. The home manager, deputy manager and all of the team felt like part of our family in looking after Dad.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for leaving us such a heartfelt review. It was a pleasure to be able to care for your father and support you as a family. Your comments mean a great deal to the team at Stowlangtoft Hall. Thank you again for taking a moment to share your thoughts with us. Kind regards.

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Review from Jackie C (Daughter of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late Mother was a resident of the home (Stowlangtoft Hall) for a fraction over 12 months. During this time the staff actively encouraged her to participate in the daily activity sessions and attend the dining hall for her lunchtime meals. When the weather is suitable residents are encouraged to sit
outside in the fresh air and sunshine as part of their well-being. We found the staff approachable, supportive and happy to try their best to accommodate the needs of the resident. Overall this home is run in a very professional manner and the standard of cleanliness cannot be faulted in any way. We would further like to thank all the staff at the home for their support and kindness, together with the empathy shown to the family.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you so much for leaving us such warm and positive feedback. Your kind words and support mean so much to the team at Stowlangtoft Hall. We really appreciate you taking the time to submit a review. Best wishes.

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Review from Ann A (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of the staff at Stowlangtoft Hall is caring, efficient and so kind. In the last few days as dad has deteriorated they have been amazing to us all. We cannot fault the care they have given my dad.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Your kind words and lovely feedback mean so much to the team, thank you for taking a moment to submit a review. Best wishes.

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Review from Julia R (Wife of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has a long term illness and stayed at Stowlangtoft Hall for several months earlier this year to recuperate after a period in hospital and to give me respite. This was a first-time experience of a nursing home for both of us but I would have no hesitation in using Stowlangtoft Hall again should
the occasion arise. When I went to visit him, I was made to feel comfortable and welcome - from the management downwards. Staff always had time to talk to me about his wellbeing and to help with any concerns. He was taken care of, made friends and visibly improved over his stay. I was extremely grateful also for that the support I received. Thank you.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

What a wonderful review! Thank you so much for your kind words, they mean a great deal to the team. We are thrilled to hear how welcoming and comfortable you found Stowlangtoft Hall and that you would come back and stay with us again. Best wishes.

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Review from Tonia D (Daughter of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mother stayed at Stowlangtoft Hall for a period of four months on end of life care. The love, care and attention she received was outstanding which resulted in an improvement in her health. Once settled in, she enjoyed taking part in the varied activity programme and taking lunch in the dining
room was a highlight of the day. Her room was always kept tidy and clean and the carers put a lot of thought into dressing her smartly which really contributed to her well-being, as did her regular visits to the hair salon. She also loved being taken out in her wheelchair for walks in the beautiful grounds. Stowlangtoft Hall is a special place, as are all of the staff that play such an important part in the lives of the residents. Our family will always be grateful that our mother was privileged to spend her final days here.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Stowlangtoft Hall really is a special place and we are so pleased to have been able to support you as a family during the time your mother stayed with us. Thank you for taking the time to submit such a lovely review, we will be sure to share it with the team. Best wishes.

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Review from Hayley B (Daughter of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My adorable Mum stayed at Stowlangtoft Hall for 4 months on end-of-life care.
I cannot express enough how my Mums life was showered with love and care from everyone at the home.
She truly was so well, happy and improved to the point we often thought Mum would live for ages and they got it wrong
she wasn’t end of life.
It was simply the best experience and home environment for Mum.
We were devastated to lose Mum but gained comfort knowing the care was outstanding from every member of staff.
I’m so grateful as we all are mum final journey was with this amazing nursing home. Full credit to the manager and all her staff.
Special love to so many of the staff who always went the extra mile.
You reap what you sow and Mum was truly loved it showed.
Kindest regards.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for taking the time to leave us such a wonderful and heartfelt review. The team at Stowlangtoft Hall will be so touched by your words. Your mum was so lovely and it was an absolute pleasure to be able to care for her and support you all as a family. Thank you again for sharing your thoughts with us, your feedback means a lot. Best wishes.

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Review from Sandra G (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my mother has received at Stowlangtoft Hall have been excellent. She has particularly enjoyed the food and being kept clean and cared for. All the staff have been very helpful towards my mother and myself and have always had the time to talk to me about things. The manager has always
been very helpful. My grandchildren have also been made very welcome.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for taking the time to leave us such a warm and positive review. Your comments mean a great deal to us, and we will be sure to share them with the Stowlangtoft Hall team. Kind regards.

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Review from Gwenda B (Friend of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been regularly visiting my friend's mother here since she was admitted in December 2022. The care staff are friendly but very professional, nothing is too much trouble for them. In my opinion they provide excellent person centred care. My friend's mother is really happy here, enjoying the food
and cleanliness of her room and surroundings. Many of the staff have been here a number of years which speaks in itself for job satisfaction and senior leadership. Management are very helpful, always happy to answer any queries and give advice.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

We are delighted to hear how settled your friend's mother is and that you find our care staff friendly and professional. Excellent feedback like this always means so much to the team. Thank you for taking a moment to submit your review. Kind regards.

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Review from H W (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely grateful for the care and attention my mother-in-law is receiving from Stowlangtoft. She has complex needs after suffering a stroke last year. All the staff ensured her settling-in period was a smooth process. She has made amazing progress at the home, especially in the activity room.
Thanks
to the Manager and the Team.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

We cannot thank you enough for taking the time to leave us such a warm and positive review. We are delighted to hear how happy you are with the care your mother-in-law is receiving at Stowlangtoft Hall and are so pleased to be able to care for her and support you as a family. Kind regards.

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Review from A M (Grandson of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with the care and service provided for my nan.
My nan stayed at many different facilities for respite and grumbled about them all - until she came to Stowlangtoft, which she was happy and content at, and was pleased to call her home.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft Hall

Thank you for taking a moment to leave us such as positive review. Your comments mean a great deal to us and we will be sure to share your feedback with the home. Kind regards.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Stowlangtoft Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Stowlangtoft Hall is calculated as follows: ( (153 Excellents x 5) + (9 Goods x 4) ) ÷ 162 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stowlangtoft Hall is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Sarah

Sarah Monk

Job Title: Home Manager

Meet Sarah - Home Manager at Stowlangtoft Hall Nursing Home

Frequently Asked Questions about Stowlangtoft Hall

What types of Care is Stowlangtoft Hall registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stowlangtoft Hall have?

There are 39 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Stowlangtoft Hall?

Own Furniture if required, Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stowlangtoft Hall to the centre of Bury St Edmunds?

7.2 mile(s) as the crow flies, distance by road may be significantly further.

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