Stowlangtoft Hall

Stowlangtoft, Bury St Edmunds IP31 3JY
Review Us
9.8 92 Reviews
  • Stowlangtoft Hall, Bury St Edmunds
Rated Outstanding by the CQC (March 2022), Stowlangtoft Hall is a residential and nursing care home occupying a Grade II listed country mansion within seven acres of grounds in the Suffolk countryside, in the village of Stowlangtoft with Bury St Edmunds within easy reach. The scale and character of the building, a genuine historic country house, creates real calm and space, with generous communal areas, period features and a recently refurbished orangery that brings a bright, plant filled space into daily life.

The seven-acre grounds give residents outdoor space on an exceptional scale, with formal gardens, open lawns and room to walk, sit and watch the seasons change. For residents who have spent their lives with access to open countryside, this offers a continuity that matters to wellbeing.

Stowlangtoft Hall provides residential and nursing care, supporting residents as needs change without a move. Should it ever be needed, the team is experienced in end of life and palliative care, always approached with calm and dignity. The home is led by an experienced manager, bringing steady continuity to daily life.

Accommodation spans four suite levels, from spacious single rooms to large, well appointed suites suited to couples or those wanting more space. All suites can be personalised, and the hall's proportions give even standard rooms a sense of scale reflecting its heritage.

Meals are freshly prepared each day, with dietary needs catered for. A GP visits regularly, and chiropodist, optician and hairdressing can be arranged.

A varied programme of activities runs through the week, making full use of the grounds, with seasonal gardening, walking, creative sessions, social events and one to one time. The grounds provide a natural backdrop for outdoor life year round, and communal spaces offer settings for quieter or more sociable moments.
Show Stowlangtoft Hall on the Map

Care Provided by Stowlangtoft Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1995
  • Self-Funded Nursing Care: £950 – £2295
  • RESPITE Self-Funded Residential Care: £1045 – £1995
  • RESPITE Self-Funded Nursing Care: £1045 – £1995
The price(s) shown are provided by the care home. Contact Stowlangtoft Hall for full pricing details and T&Cs.

Contact Stowlangtoft Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Stowlangtoft Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christine Da Silva (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Visitors are warmly welcomed at any time, with the home open 24 hours a day. There is no need to book in advance, allowing family and friends the flexibility to visit whenever it suits them.

Parking

  • Free on-site parking is available at all times for the convenience of residents, visitors, and guests.

Stowlangtoft Hall Reviews (92)

9.8

Stowlangtoft Hall has a Review Score of 9.8 (9.837) out of 10, based on 17 reviews in the last 2 years.
Over all time Stowlangtoft Hall has 92 reviews.

Overall Experience
  • 87
  • 5
  • 0
  • 0
  • 0
Date Published
  • 92
  • 9
  • 11
  • 17
  • 75
Reviewer Connection to Stowlangtoft Hall
  • 29
  • 18
  • 8
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 1-20
Review from D K (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was admitted to Stowlangtoft Hall for End of Life care for only a few weeks and was already bed bound, the staff treated him with care and respect, the room was clean and tidy, they communicated with us as soon as he was in their care and the compassion they have shown since his passing has been
excellent
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind and thoughtful words. We're honoured to have cared for your dad and to know he was treated with dignity and compassion. It means a great deal that you felt supported and well informed throughout - your feedback will be shared with the team at Stowlangtoft Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm C (Son of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very concerned about putting dad in a home but the level of care/service has been unbelievable and dad is so happy there. Its the staff that make the difference from the cleaning, cooking through to management nothing is to much for them and all make dad feel welcome.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for sharing your experience. We're so pleased to hear your dad is happy and feels truly welcomed, and that the care and support from the whole team have helped give you reassurance. Your kind words mean a great deal to everyone here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline W (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not only is Stowlangtoft Hall a beautiful old building but the nursing home is run by people who genuinely care and strive to do their utmost to look after their residents as if they were members of their own family, going above and beyond. Moving my elderly Dad in for the final months of his life was
definitely the best decision we made.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your heartfelt words. We're truly honoured to have cared for your dad and grateful for the trust you placed in us during such an important time. It means so much to know he felt supported, cared for, and treated like family. Your kind feedback will be shared with the whole team at Stowlangtoft Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Q J (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind, caring and considerate staff. Responsive, engaged management and a calm , civilised environment. All set in a beautiful building surrounded by lovely parkland. Many of the bedroooms are very spacious with great outlooks, and the large rooms of the public areas mean it never feels overcrowded.
Staff are friendly, cheerful and provide a happy environment. My father is well looked after and feels cared for and safe.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind feedback. We're delighted to hear your father feels safe and well cared for, and that you value the calm environment, beautiful setting, and dedication of our team. Your words are very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from June M (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Stowlangtoft Hall and the exceptional care they provided for my mother during her final months. From the moment she arrived, the staff treated her with genuine warmth, dignity, and compassion. The building and peaceful surroundings really add to the welcoming environment,
making it feel less like a care facility and more like a home.
The level of care was outstanding. The team were attentive, professional, and went above and beyond to ensure Mum was comfortable and well looked after. They made her feel valued as a person, not just a patient. The chef cooked her special meals, as she could only eat soft food, and he popped in often to see if she'd liked it.
As a daughter, I felt completely supported. The staff communicated openly with me and made me feel welcome when I visited.
I would recommend Stowlangtoft Hall to any family looking for compassionate, high-quality care. They made a profound difference to us that I will always be grateful for.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for sharing your thoughtful review. We're honoured to have cared for your mother and pleased to know she was treated with such dignity and compassion, and that you felt supported throughout. Your kind words will be shared with the team at Stowlangtoft Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K T (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at the Stowlangtoft Hall from July to August for end of life care, during the time we received nothing but excellent care and compassion from all at the Hall. My father received excellent care throughout a very difficult time and as a family we also could not ask for more.
The time every member of staff gave us and extended family who visited was very much appreciated and made those last few weeks easier knowing the care being received was exceptional. Thank you to all concerned.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallWe sincerely appreciate you taking the time to share this. It means a great deal to know your father received such attentive care and that your family felt supported throughout his time with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine J (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent the last year of his life at Stowlangtoft Hall and I could not have wished for a better place. He was looked after so well by the kind and caring staff who catered for his changing needs during the time he was there. We were kept informed and looked after ourselves when we visited and always
made to feel welcome. It is a great comfort to us that we know he was happy and well cared for at the end of his life.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for sharing such meaningful feedback. We're honoured to have cared for your father and are grateful to know you felt supported and welcomed throughout his time with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona S (Cousin of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin was in Stowlangtoft from March until November. She wasn't the easiest person, but her care was exemplary throughout. She was unable to walk and mainly bedridden, but she was kept immaculately clean and warm, and latterly had to be turned frequently so there were no bed sores. The food she
had was of excellent quality, very varied, and her dietary requirements were constantly monitored. The nurses and carers really looked after her, had time for a chat, her laundry was lovingly washed and ironed. The cheerful greeting one had from everyone was amazing - and this included the people doing maintenance jobs. The managers always had time to discuss things and reassure me if I had any concerns, and always agreed to any suggestions. It really is a wonderful place, with lovely bright rooms and stunning views. I am just so grateful that she had such a high standard of care throughout her time in Stowlangtoft Hall.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for sharing such a thoughtful review. We're honoured to hear how well supported your cousin was throughout her time at Stowlangtoft Hall, and your kind words about our team and standards of care will be shared with everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Niece of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been a resident at Stowlangtoft Hall and I visit him regularly. He is happy, well cared for and every member of staff is caring, professional and friendly. He settled in very quickly and looks younger every time I visit!
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallWe really appreciate you sharing this feedback. It's lovely to know your uncle is thriving and that our team's care and friendliness are making a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst at Stowlangtoft Hall my late mother received excellent care.We were able to go home after visiting her knowing that she was safe and well looked after.
During her final days the staff treated not only mum but our family with kindness,respect and love.It was a very difficult time for us and we
are truly grateful to all the staff at Stowlangtoft Hall for their support.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your heartfelt feedback. We are honoured to have cared for your mother and grateful for your kind words about the support shown to both her and your family during such a difficult time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Raymond M (Son of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident from January 2024 and from day one I found all staff excellent from the management nurses carers and all other staff the care home has been exceptional looking after my mothers need she is unable to walk so has to be dressed and looked after with her hygiene she is always
immaculately dressed I visit my mother weekly and what ever staff you meet they always have a smile and quick chat and I would like pass on my thanks to everybody.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind feedback. We're delighted to hear that your mother has been so well cared for and that you consistently experience a warm, friendly welcome when you visit. Your thanks mean a great deal to our team and will be shared with everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G C (Daughter-in-law of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law had respite care at Stowlangtoft Hall whilst we were on holiday. Being very independent (as much as she can be at 95) she approached her stay with trepidation.
She needn't have worried, she had a marvellous time. The staff were all very attentive and caring, always taking time to chat
with her. She was full of praise for the food which was plentiful with plenty & choices. Although her room was small, it was very comfortable, with plenty of storage, a glorious view over the countryside and with a very generous en-suite shower room. She thoroughly enjoyed her stay.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind review, it's wonderful to hear your mother-in-law felt so comfortable during her time at Stowlangtoft Hall despite her nerves. The team will be so pleased to hear she enjoyed her stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Respite Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really feel I could not have came to a better place to recover from what had been a very serious operation. It would have been impossible to go straight home from hospital.
All the staff have been kind, supportive, encouraging and professional. I now feel confident that I am returning home to carry
on with the next steps on my recovery! Thank you to everyone and I shall miss you also the other residents have been friendly - shall miss them too!
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind feedback-it's great to hear you felt supported and well looked after during your recovery. We wish you all the best as you continue your progress at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare B (Granddaughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was cared for at Stowlangtoft Hall for a couple of months at the end of her life. The care and compassion she was shown throughout her stay was hugely appreciated. It was a difficult time for us as a family as well, and we always felt supported and cared for, particularly in my grandmother's
final days. It goes without saying that the setting is stunning with beautiful grounds and a wonderfully peaceful atmosphere. But what sets Stowlangtoft Hall apart is the incredible staff. Everyone from the carers to nurses, cleaning staff, management team, activities ladies and catering staff, all go above and beyond. It's clear that the team really care about what they do. The carers and nurses do an incredible job and always treated my grandmother with kindness and respect, which was so appreciated. She was even given a lovely birthday with cake, candles and birthday present the week before she passed away. I will always be grateful to everyone at SH for their outstanding care.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you so much for your kind and heartfelt words. It means a great deal to know that our team's care and compassion provided comfort to your grandmother and your family during such a difficult time. We're especially touched that her birthday was a special moment for her and those around her. Your appreciation for every member of our team is truly humbling, and we're honoured to have been part of her journey.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen W (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's standard of care was more than excellent , with highly skilled and very caring, committed staff at all levels providing personalised care , helping her to feel valued, respected and cared for in her end of life care . Excellent food was always provided , plus extra special touches of a
beautiful gift and a birthday cake in the last week of her life. As visitors our family we were always made welcome with friendly smiles and an cuppa. All staff knew the updated situation as my mother's health declined . We always felt confident that there was excellent communication between staff and with us visiting . The building and decor were also of the highest standards of quality and cleanliness; spacious so that all residents were afforded quiet and privacy . A full programme of seemingly excellent activities were offered although Mum was too ill to take part . In summary , superb care for my mother as a resident and superb care for our family members visiting her .
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind words. We're pleased to hear that your mother received such personalised care and that you and your family felt welcomed and well-supported. Your feedback means a lot and will be shared with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fran D (Granddaughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home itself is in a beautiful setting and feels peaceful and calm. Staff are pleasant and welcoming to visitors. My Nan spent her last few weeks here and although it was difficult to see her declining physically and mentally she had dignity thanks to the kind and respectful care provided here. Her
room was very pleasant and the food very good. Staff went the extra mile to help her celebrate her 97th birthday. Thank you to all at Stowlangtoft Hall.
Reply from Charlie Diamond, Marketing and Communications Lead at Stowlangtoft HallThank you for your kind feedback. We're glad to hear that your Nan was treated with dignity and respect in her final weeks and that you felt welcomed and supported. Your comments will be shared with the team at Stowlangtoft Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G N (Husband of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and always speak to you. They are extremely helpful and always greet you with a smile. They go out of their way to help residents.
My wife has been a resident for nearly 5 weeks after spending five weeks in hospital and the calm and relaxed atmosphere has aided her
recovery.
Hospital food was far from appetising but the food at Stowlangtoft Hall has been excellent and has helped my wife recover her appetite. I have also had lunch at the Nursing Home and can vouch for the top quality of the meals.
Reply from Ruth French, Director at Stowlangtoft HallThank you so much for your very kind words both about the care your wife is being given at Stowlangtoft Hall, and also the quality of the food she is enjoying - good nutrition is very important! We are delighted you are both so happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle O (Niece of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all very warm and friendly and have really been able to help my uncle settle during a difficult transition of accepting full-time care. They are always willing to try and accommodate needs demonstrating a real patient-focused approach. I have been very grateful for the excellent care provided
and the comfort of knowing my uncle is now in a safe, home-from-home environment.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallA huge thank you for taking the time to leave Stowlangtoft Hall such a wonderful review. We are delighted to hear how happy you are with the level of care that is being provided to your uncle and that our team has been of help through such a difficult transition. We will be sure to share your feedback with the staff. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan A (Wife of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you arrive at Stowlangtoft Hall you are greeted by warm, friendly staff who can't do enough for you. Nothing is too much trouble. The standard of care is exemplary - my husband was treated with respect and dignity. The room was comfortable, pleasant and clean. The food and drink very
good too. Amazing nursing home and amazing staff.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for taking the time to leave us such a warm and positive review. It was a pleasure to be able to care for your husband and support you as a family. Your comments mean so much to us and we will be sure to share them with the team. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul W (Son-in-law of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is amazing. My father-in-law spent a short time in the home but was made to feel like family. The staff are amazing and there was never a bad time to visit. Very rare to get a nursing home these days to have such compassion and put the residents first.
Reply from Roger Catchpole, Owner at Stowlangtoft HallThank you for your positive comments. We were so pleased to be able to support your family at Stowlangtoft Hall!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Stowlangtoft Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Stowlangtoft Hall is calculated as follows: ( (177 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 193 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Stowlangtoft Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (14)

Meet the Team (3)

Christine

Christine Da Silva

Job Title: Home Manager Joined: 2026

Christine brings over 20 years of experience in health and social care, having worked across a variety of leadership and management roles within residential, nursing, and dementia care services.


Throughout her career, Christine has been passionate about creating safe, welcoming, and person-centred environments where residents can live with dignity, independence, and choice. She believes that outstanding care starts with strong relationships and works closely with residents, families, and colleagues to ensure everyone feels valued, listened to, and supported.


As a Home Manager, Christine is committed to maintaining high standards of care, promoting a positive culture for both residents and colleagues, and ensuring that every individual receives the compassionate support they deserve. She particularly enjoys getting to know residents and their families, celebrating life stories, and helping to create meaningful experiences that make a real difference to people’s lives.


Outside of work, Christine enjoys spending time with her family, supporting her children in their activities, keeping active, and making the most of opportunities to create special memories with loved ones. She is also passionate about personal development and continually seeks ways to learn, grow, and improve the services she leads.


Christine is proud to be part of the Stow Healthcare team and looks forward to building strong relationships with residents, families, and the local community.

Natalie

Natalie Doney

Job Title: Deputy Home Manager Joined: 2026

Meet Natalie - Our Deputy Manager


Natalie works closely with the Home Manager to oversee daily life, making sure residents receive the right level of care and support at every stage of their stay.


A large part of the role involves working alongside the care team, keeping standards consistent and stepping in to lead when needed. Building strong relationships with residents and their families is just as important, whether that's through regular updates, answering questions or being available when something needs addressing quickly.


Natalie also plays a key role in show rounds, helping prospective families understand what life at the home looks like and how the team supports residents day to day. Taking the time to talk through any concerns helps families feel more confident about their decision.


With a hands-on approach and a genuine interest in the wellbeing of residents, Natalie is a familiar and reassuring presence around the home.

Anthea-Jane

Anthea-Jane Smith

Job Title: Home Administrator Joined: 2026

Meet Anthea - our Home Administrator


Anthea is often the first point of contact at Stowlangtoft Hall, welcoming enquiries from families and helping to answer the initial questions that come with looking into care for a loved one.


Show rounds are a key part of the role, giving prospective residents and their families the chance to see the home, meet the team and get a feel for daily life before making a decision. Taking the time to listen to what matters most to each family helps make that first visit feel relaxed rather than overwhelming.


A warm welcome and a friendly face go a long way, and Anthea is always happy to show people around, talk through next steps or simply have a chat.

Frequently Asked Questions about Stowlangtoft Hall

What types of Care is Stowlangtoft Hall registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stowlangtoft Hall have?

There are 39 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Stowlangtoft Hall?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stowlangtoft Hall to the centre of Bury St Edmunds?

7.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stowlangtoft Hall to verify any information. View our terms and conditions. Stowlangtoft Hall has an Enhanced Service - more info.