Stowlangtoft Hall

Stowlangtoft, Bury St Edmunds IP31 3JY
Review Us
9.9 81 Reviews
  • Stowlangtoft Hall, Bury St Edmunds
Stowlangtoft Hall is a renovated Grade II listed mansion, owned by a family that feels passionate about providing premium quality nursing care in a well-resourced, supportive and safe environment.

At Stowlangtoft Hall each resident can choose between four levels of historic suite; all offering generous living accommodation, quality furnishings, a private telephone line, digital TV, and access to all communal facilities. Importantly, each suite can be personalised to allow you to turn Stowlangtoft Hall into your home.

In addition to premium nursing care and well-appointed suites, Stowlangtoft Hall provides seven acres of beautifully maintained gardens, and private areas for residents to enjoy. Stowlangtoft Hall fees include 24-hour premium nursing care, fine linens, in-house laundry, freshly prepared meals from the professional kitchen, and regular social functions.
Show Stowlangtoft Hall on the Map

Care Provided by Stowlangtoft Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Monk (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private & NHS Rooms
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Vistors always welcome

Parking

  • Free parking on-site available at all times

Stowlangtoft Hall Reviews (81)

9.9

Stowlangtoft Hall has a Review Score of 9.9 (9.944) out of 10, based on 14 reviews in the last 2 years.
Over all time Stowlangtoft Hall has 81 reviews.

Overall Experience
  • 77
  • 4
  • 0
  • 0
  • 0
Date Published
  • 81
  • 1
  • 6
  • 14
  • 67
Reviewer Connection to Stowlangtoft Hall
  • 23
  • 15
  • 8
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 61-80
Review from Clive R (Respite Resident) published on 23 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law came here for respite whilst we had a well earned holiday. She was well looked after by the very caring staff and really did not want to come back home. She thoroughly enjoyed the food and the company and when we picked her up at the end of her stay, she looked revitalised.
The kindness
and friendliness of the staff was the highlight of the drive home, which I believe speaks volumes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher N (Son of Resident) published on 28 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Stowlangtoft Hall for the last four and a half years and died there a week ago. She was always happy there, firstly because the staff were unfailingly kind and patient with her. She was comfortable and enjoyed the magnificent setting of trees and garden, and she loved the surrounding
countryside.


She died at Stowlangtoft Hall and was cared for in the last week of her life with a sensitivity and an affection that I will always remember. I realised, as I should have know all along, that this particular care home is extraordinary for the way in which the residents are treated as individuals and that, even though my mother at 95 years of age had no short-term memory and found conversation quite difficult, that she was regarded as a friend and as a vital member of an extended family.


I am hugely grateful to all the staff at Stowlangtoft Hall who looked after my mother and who were the last new friends that she made in the course of her long life.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew (Son of Resident) published on 12 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following my mother's stroke at the age of 96, we were advised that she should receive 24 hour nursing care. We found Stowlangtoft Hall Nursing Home and asked the Manager to discuss arrangements with my mother in hospital. Although mother is a very independent person, she saw the good sense in living
in an excellently managed environment where she would receive 24 hour nursing care. She is now very happy with her large, bright and airy room and our minds are at rest knowing that she is well cared for. The staff are always cheerful, helpful and obliging. We find the Hall most agreeable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth R (Wife of Resident) published on 28 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home took my husband at very short notice for end of life care, even though they were not sure the only available room was suitable. This meant a lot to us as we live in the next village so could be with mum as much as possible.
The management went the second mile to provide a one to one-night
nurse and soon moved him to a lovely room. The care and adaptability of the staff were outstanding especially the trained nurses. Even the kitchen staff were willing to provide whatever food he fancied. The family was also offered meals. Six staff struggled to open a special bottle of love for him!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elisabeth B (Sister of Resident) published on 6 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was transferred from a busy hospital for palliative care. He only spent 36 hours at Stowlangtoft Hall but it was worth every minute of the time. Calm very caring staff. Nothing was too much trouble.
He died at peace there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue D (Daughter of Resident) published on 19 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents, recently deceased, spent the last few weeks of their lives at Stowlangtoft Hall. The care provided by the staff at Stowlangtoft Hall was unbelievably, amazing, The staff were kind, caring and treated my parents with the utmost respect at all times while still managing to make them laugh,
My
sisters and I visited regularly and the staff were equally kind and caring to us. The home itself is beautiful with several large and beautifully decorated rooms and the grounds are stunning.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Private Carer of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a frequent visitor to Stowlangtoft Hall I have much praise for this wonderful nursing home. The staff are very friendly and attentive, offering excellent round-the-clock care. The activities co--ordinators always ensure a full-time taste of various events, activities and outings so there is something
for everyone to get involved with. I have found the manager extremely helpful and always willing to offer a quick response to any query or problem arising. The hall itself is very welcoming and of a high standard. I would thoroughly recommend Stowlangtoft Hall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill P (Wife of Resident) published on 12 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was here for the last month of his life after suffering a stroke. He had wonderful care from all the staff who looked after him and myself very well. The house is really beautiful, exterior and interior, set back in its own grounds and the food was very good. Nothing was too much trouble
for the staff. I'd be happy to stay here myself!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philippa W (Daughter of Resident) published on 8 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I requested admission for my father for convalescence and rehabilitation care. My father was extremely well cared for in a holistic manner.
He was empowered and enabled to increase his independence to the point where he was able to care for himself and therefore to be in a position to be able to return
home. The staff listened to and respected my father's home routine which definitely facilitated his rehabilitation and discharge. The personalised care was very evident. The food was excellent! Although my father did not want to particularly engage with the activities on offer, I was very aware that the activities coordinators were available 7 days a week for the residents delivering a diverse range of activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon S (Nephew of Resident) published on 24 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a big thank you to all the staff at Stowlangtoft Hall for your personal and caring approach to my uncle's care. Although he was only with you for a short time I felt secure in the knowledge that he was being looked after very well. There were many reasons for choosing Stowlangtoft
but the most important was the personal attention I received which is lacking in the big corporate organisations that run many care homes.
Well done and thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diana W (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very caring nursing home that was home to my mother for 14 years, they became her family. Great improvements have been made over the years in upgrading this stately country mansion.
Lovely setting, lovely people who work there.
We didn't worry about our mother we knew she was in safe hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Granddaughter of Resident) published on 17 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not have asked for anything more or anything to be different for the care that my Grandmother received whilst at Stowlangtoft Nursing Home. The staff were very attentive to both her needs and ours. Nothing but respect for them in what can be a very difficult and emotional job to be doing
in often very unsociable hours. The staff were always very willing to accommodate any special requirements of both my Grandmother and family members visiting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela and Brian H (Cousin of Resident) published on 13 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Cousin was in need of a Residential/Nursing Home she lived in Eastbourne in her own home, but at the age of 92 began to become very ill. We made a decision in 2014 to encourage her to move nearer to where we lived.


We came upon Stowlangtoft Hall in this journey and were immediately impressed

with the building and set up of a Nursing Home that looked at the person as a whole and allowed them to be in charge of their own minds, within the bounds of what they were capable of.


The whole ethos of the Home was exactly what she needed, she had a beautiful room that looked out over acres of beautiful rolling countryside, she loved the skies of Suffolk and the beautiful sunsets, there were plenty of activities she could have gone to but she chose to stay in her room. It was hugely brave of a 92yearold who had lived her life for most of it in a different County to take this step but she took it bravely.


The last 2 years plus were made easier for our Cousin at Stowlangtoft Hall.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane M (Daughter of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The factors that led me to choose Stowlangtoft Hall for my mother were...
a) The family ownership and hands-on presence of family members on a day to day basis.
b) The high number of long-serving nurses and carers.
c) The very spacious, quiet accommodation and peaceful surroundings.
d) The warm,
friendly atmosphere.
All these factors remained constant in the very nearly 4 years that my mother lived at Stowlangtoft Hall. The overall standard of care that my mother received was high - I sensed that all those involved, really did care about her and did their best to make her happy and comfortable. There was never a day that I worried about my mother's safety and I took great comfort from this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia W (Daughter of Resident) published on 2 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to find a place for my 96 year old mother to have short-term respite care after she was discharged from hospital, and we had no advance notice of this! We contacted Stowlangcroft due to its location, and they arranged for a place on the same day, with their representative visiting to do an
assessment within a few hours of our enquiry. This was marvellous service, and a great relief that they were able to react so quickly. My mother’s stay provided a super respite environment, and meant she could return home with confidence after her 3 week stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard B (Son of Resident) published on 15 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent her last months in Stowlangtoft Hall and was looked after caringly, skillfully, respectfully and with great dignity. The staff were wonderfully attentive, to both my mother and ourselves when we came to visit. The building and grounds are extremely impressive and imposing, in a beautiful,
quiet, peaceful and relaxing country setting. Visitors are always made welcome, there is even a playpark for visiting children and nice walks for people and dogs.


Inside the impressive building, all the necessary nursing equipment and facilities are on hand. The lift to the upper floor is tiny, to fit into the architecture of the building, but it is adequate for a wheelchair and a carer. There is a well-stocked library, comfortable communal lounge, and a study, amongst all other usual facilities.


However, it is the staff (directors, manager, nurses, carers and support personnel) that make the home the lovely, warm and welcoming place that it is. I thoroughly recommend it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine P (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Stowlangtoft Hall to be excellent in every aspect, all the staff have been extremely attentive and caring including the head chef and his staff, who not only prepare excellent food but go beyond that with there care and friendship towards mum. The home itself is a wonderful place, well
decorated and comfortably furnished, entertainment is good and varied. Management are open and take on board anything that is discussed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Resident) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The chef takes such special care with my meals. They are full of flavour and beautifully presented. Every day he is here he comes to check that everything is alright. I enjoy the musical activities here. I feel really safe here and couldn't be in a better place. My daughter and her husband looked hard
and long and really couldn't have found a better place for me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P M (Husband of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The majority of the staff here are friendly and caring as are the management. The facilities are excellent and nothing is too much trouble. Food is plentiful and well prepared.
The premises are clean and well equipped.


My only criticism is that there appears to be no training for the care staff

in the transfer of disabled patients or understanding - lymphedema stockings and suprapubic catheter fitting are two examples. I had to do this job on several occasions until the staff understood.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor N (Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent December there for respite care. The staff and nurses were excellent and cheerful. They addressed all in their care by their Christian names and were willing to help. I would certainly recommend the nursing home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Stowlangtoft Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Stowlangtoft Hall is calculated as follows: ( (153 Excellents x 5) + (9 Goods x 4) ) ÷ 162 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stowlangtoft Hall is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (13)

Meet the Team (1)

Sarah

Sarah Monk

Job Title: Home Manager

Meet Sarah - Home Manager at Stowlangtoft Hall Nursing Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stowlangtoft Hall to verify any information. View our terms and conditions. Stowlangtoft Hall has an Enhanced Service - more info.