Stowlangtoft Hall

Stowlangtoft, Bury St Edmunds IP31 3JY
Review Us
9.9 89 Reviews
  • Stowlangtoft Hall, Bury St Edmunds
Stowlangtoft Hall is a renovated Grade II listed mansion, owned by a family that feels passionate about providing premium quality nursing care in a well-resourced, supportive and safe environment.

At Stowlangtoft Hall each resident can choose between four levels of historic suite; all offering generous living accommodation, quality furnishings, a private telephone line, digital TV, and access to all communal facilities. Importantly, each suite can be personalised to allow you to turn Stowlangtoft Hall into your home.

In addition to premium nursing care and well-appointed suites, Stowlangtoft Hall provides seven acres of beautifully maintained gardens, and private areas for residents to enjoy. Stowlangtoft Hall fees include 24-hour premium nursing care, fine linens, in-house laundry, freshly prepared meals from the professional kitchen, and regular social functions.
Show Stowlangtoft Hall on the Map

Care Provided by Stowlangtoft Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1950
  • Self-Funded Nursing Care: £1100 – £1950
  • RESPITE Self-Funded Residential Care: £1100 – £1950
  • RESPITE Self-Funded Nursing Care: £1100 – £1950

These prices are only a guideline, please contact Stowlangtoft Hall to find out the exact price for your requirements.

Contact Stowlangtoft Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Stowlangtoft Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Monk (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Vistors always welcome

Parking

  • Free parking on-site available at all times

Stowlangtoft Hall Reviews (89)

9.9

Stowlangtoft Hall has a Review Score of 9.9 (9.863) out of 10, based on 17 reviews in the last 2 years.
Over all time Stowlangtoft Hall has 89 reviews.

Overall Experience
  • 85
  • 4
  • 0
  • 0
  • 0
Date Published
  • 89
  • 8
  • 13
  • 17
  • 72
Reviewer Connection to Stowlangtoft Hall
  • 27
  • 17
  • 8
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 41-60
Review from H M (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A care home that feels like home. My mum has been a resident for over a year and is full of praise for the staff and all they do. They have been remarkable during this last year, doing their best to maintain safe visiting. The health and happiness of the resident are important, and the staff really
get to know the residents as individuals.
Reply from Ruth French, Director at Stowlangtoft HallWhat a lovely review to read! Thank you so much for taking the time to give your thoughts on Stowlangtoft Hall! We are delighted it has been such a success for your mum!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan F (Wife of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Stowlangtoft Hall since December 2018. He has Parkinson's and Lewey Body Dementia. After breaking his pelvis, he has been unable to stand or walk. The staff have looked after him extremely well and with love. They are also very caring and supportive of me, and of the
family when they visit. His care has been second to none from day one; we could not have wished for more or better.
Reply from Roger Catchpole, Owner at Stowlangtoft HallThank you so much for your continued support and kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy M (Wife of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I joined a group at the age of 15 to be in the caring profession. I qualified as an SRN in 1959. My husband has a complex medical health problem. It was in 1997 that mental health care became abysmal, and I was forced to source help myself. I settle on Stowlangroft Hall as I was happy with all I saw
and heard. Everyone was very kind, happy, caring and welcoming. I was also impressed with your lovely residents. My husband's relatives think the same as me; lovely building and staff.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for taking the time to leave us such a positive review. Your comments mean a lot to us, and we are pleased that we have been able to support you as a family. Best wishes to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan C (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is safe and well cared for at Stowlangtoft Hall. She is kept in good health, and even small health issues are dealt with. The activities are excellent and greatly enjoyed by my mother. There is always something new happening and relatives are informed about the programme on a weekly basis.
I always look forward to the newsletter, especially the photos. Thank you, everyone!
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWe really appreciate the time you have taken to give us such a warm and positive review. Thank you for the lovely feedback; the staff are really pleased to hear your comments. All the best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark S (Grandson of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather came to Stowlangtoft Hall for some respite care in 2019 and never wanted to leave, so he became a permanent resident. He prefers a quieter life and doesn’t join in with every activity that is on offer, and seems to of struck a nice bond with the staff. As a family, we can’t thank you
all enough throughout the pandemic; well done to everyone.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallIt is an absolute pleasure to care for your Grandfather; he is a joy to have around. The staff appreciate your kind words and are pleased that we are able to support you as a family during this difficult time. Thank you for your positive feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen N (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This has been an unprecedented year for everyone. My mum moved to the care home just a few weeks before the first National Lockdown, so contact has been restricted for us. The staff at Stowlangtoft have been excellent in managing the situation during the past year, with residents given utmost priority
as to their well being and safety, but at the same time, ensuring relatives are being kept up to date at all times.
I have found the staff really helpful and caring, and as a relative, feel part of the "Stowlangtoft Family".
I am looking forward to (and hoping) that we can move back to a more normal world shortly.
A huge thank you to all the staff at Stowlangtoft for their hard work during these difficult times and for giving me the peace of mind that my mum is being cared for so well.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallIt is an absolute pleasure to care for your mum and to support you, as a family, during this difficult time. We really appreciate your kind words and for giving us such a warm and positive review. Best wishes to you and your family, the Stowlangtoft team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard h (Son of Resident) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father (94) initially came for respite care, but within a matter of days decided he wanted to stay at Stowlangtoft Hall permanently. He loved the ambience of the home, the friendly, attentive staff as well as the other residents. Unfortunately, my father died at the end of September, but we, as a
family, have nothing but praise for the way he was looked after in those last few days by all the staff at every level. The care was truly exceptional - thank you.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you so much for your kind words and for taking the time to give us such a warm and positive review; it was an absolute pleasure to care for your father and support you as a family. We wish you all the best for the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Son of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you to all the staff at Stowlangtoft Hall who played a part in mums care.
She was treated with dignity and kindness by everyone and I will always be grateful for that.
Reply from Ruth French, Director at Stowlangtoft HallThank you so much for taking the time to write this lovely review. Our very best wishes to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Sister of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely first class in all aspects of the home. No problems what so ever. Would recommend to anyone looking for a residential home for a loved one. Always clean, tidy and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N G (Son of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stowlangtoft Hall has been caring for our mum for nearly four years. Their approach has always been friendly and professional. As we are distant and visit infrequently, it is a great comfort to know that Mum is being cared for in a kind and attentive community. The activities team are an excellent source
of events and interests, and we value the regular newsletters, which include pictures of the community.
Reply from Roger Catchpole, Owner at Stowlangtoft HallThank you, so much! We greatly appreciate your continued support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Stowlangtoft for just over a year. During that time she’s had a big stroke which necessitated weeks in hospital. Staff were quick to observe the stroke, speedy to summon help and as a result, with encouragement all round once she returned, has made pretty much a full recovery. We do
not know of any member of staff who has been less than kind and helpful – the team are excellent. All activities are very inclusive and there’s a wide range available from curling, through music and movement to craft and gardening. Mum joins in with pretty much everything and is enthusiastic. She's happy and we hear laughter regularly. This year has been difficult with coronavirus but the team there have managed to keep the virus out by taking a great many sensible precautions around health and hygiene. They’ve also managed to keep the residents upbeat and happy despite relatives being unable to visit. Management have kept us all advised regularly. Excellent!
Reply from Roger Catchpole, Owner at Stowlangtoft HallThank you so much for your kind words and continued support. It means a lot to our team to receive such positive feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A R (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent respite stay. Careing, professional staff who quickly got to know the client's needs encourages independence and participation in activities whilst caring for personal needs and enabling recuperation post-hospital admission. Excellent food, lovely environment. Would highly recommend and may
use more regularly if one-week stays are catered for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R D (Son of Resident) published on 17 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had been a resident at Stowlangtoft Hall since January 2015 she has received outstanding health care and attention. The staff and management have always been extremely kind, attentive and courteous and played along to her great sense of humour.
The Hall is set in beautiful surroundings and
her room has been light and airy it has been a great relief to know she has been so well cared for and in her final days she was treated with so much dignity and compassion. We will always be so grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L A (Niece of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident of Stowlangtoft Hall for several years. Whenever I have visited her I have found her to be receiving excellent care in a beautifully maintained home that is set in fabulous countryside. The staff have always been so lovely, kind and have been so caring in their dealings with
both her and us her family. The caring and compassionate ethos of this family-run home are evident in every level of its management and I would recommend it wholeheartedly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B F (Niece of Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt was a resident at Stowlangtoft Hall for several years and very recently passed away at the home.
Throughout her time there, she was looked after with great care and kindness from all the staff. We would like to thank all the staff involved in Aunt's care for all they did in making her last
years as good as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael M (Son of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We couldn't have found a better 'home from home' for our father to live out his final months/year. The home and staff were very good. Dad was at home from the moment he arrived, just as though he has always lived here. He was not one to mix too much, but this was not a problem for the staff, they went
beyond the call to look after our dad's needs. I cannot say that you would find a better place to entrust your relatives care to. We cannot praise the staff enough as they cared for our dad to the very end. We would have no problem with recommending the home and staff to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Matthew D (Son of Resident) published on 19 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (96) has been resident for twelve months. She receives very good care from a kind and crucially, fairly unchanging team. On odd occasions when a problem has arisen, it is well and professionally dealt with.


The activities are good; it is very hard to please all of the people all of the

time, but they offer many diversions and make it attractive for families to visit.


The building itself is very grand, and there is a wonderful sense of space and a civilised atmosphere.

Reply from Ruth French, Director at Stowlangtoft HallThank you very much for taking the time to review the service at Stowlangtoft Hall. We are delighted your experience has been so good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo B (Daughter of Resident) published on 4 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 2 months at Stowlangtoft Hall over Christmas last year. She wouldn’t have chosen to go into a care home but as it became difficult to manage at home she accepted that she needed more help. We were so impressed with the professionalism and caring attitude of all the staff. Everyone played
their part in making her as comfortable as possible. We met the owners of the home, nurses, carers, kitchen staff and cleaners and everyone was equally wonderful.
Her room was lovely with beautiful views over the parkland and was big enough for our whole family to spend quality time with mum. We enjoyed seeing the local primary school children singing Christmas carols to the residents, one of which was her grandson. The home always felt so welcoming and family orientated. We would like to offer our heartfelt thanks to everyone enrolled in mums care. It truly deserves its outstanding rating.
Reply from Ruth French, Director at Stowlangtoft HallThank you for taking the time to give us your lovely feedback. We are delighted that our staff made such a difference to you and your mother. We are so pleased you feel the home was 'outstanding' for you - thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane C (Daughter of Resident) published on 4 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Stowlangtoft Hall recently and has settled very well. The friendly and professional staff made her feel at home straight away. The care that she has received since moving in has been exceptional and has helped her to feel well and more comfortable at home. I very much enjoy my visits
to Stowlangtoft Hall knowing my mother is safe and well cared for. The daily social activities are superb and means that my mother is entertained and stimulated during the day. Stowlangtoft Hall is a wonderful home in a beautiful environment which is a pleasure to be able to spend quality time with Mum.
Reply from Ruth French, Director at Stowlangtoft HallWe are so pleased that your mother has had such a positive start to her time at Stowlangtoft Hall and that the activities have been benefitting her so much. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray C (Son-in-law of Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has settled in very quickly. The staff are always very friendly, welcoming and supportive every time I visit. I can relax each time I visit and can spend quality time with my mother in law in a beautiful environment.


The daily social interaction has been very important for her and

has enriched her life's experience. She is enjoying life.


To think of improvements is extremely difficult as we know that she is in good, safe hands and we do not have to worry in any way about her when we are at home.


The food rating I would put as unknown but as I have to give a rating this has to be based on her comments to me. She certainly looks well fed.


Perhaps more trips out?


Occasional evening meal in the dining hall - a social event?


Residents' use of computers?


Tea dancing?

Reply from Ruth French, Director at Stowlangtoft HallThank you very much for your helpful review, which is much appreciated and gives us some additional things to think about!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Stowlangtoft Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Stowlangtoft Hall is calculated as follows: ( (183 Excellents x 5) + (12 Goods x 4) ) ÷ 195 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Stowlangtoft Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (13)

Meet the Team (1)

Sarah

Sarah Monk

Job Title: Home Manager

Meet Sarah - Home Manager at Stowlangtoft Hall Nursing Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stowlangtoft Hall to verify any information. View our terms and conditions. Stowlangtoft Hall has an Enhanced Service - more info.