Stowlangtoft Hall

Stowlangtoft, Bury St Edmunds IP31 3JY
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9.9 89 Reviews
  • Stowlangtoft Hall, Bury St Edmunds
Stowlangtoft Hall is a renovated Grade II listed mansion, owned by a family that feels passionate about providing premium quality nursing care in a well-resourced, supportive and safe environment.

At Stowlangtoft Hall each resident can choose between four levels of historic suite; all offering generous living accommodation, quality furnishings, a private telephone line, digital TV, and access to all communal facilities. Importantly, each suite can be personalised to allow you to turn Stowlangtoft Hall into your home.

In addition to premium nursing care and well-appointed suites, Stowlangtoft Hall provides seven acres of beautifully maintained gardens, and private areas for residents to enjoy. Stowlangtoft Hall fees include 24-hour premium nursing care, fine linens, in-house laundry, freshly prepared meals from the professional kitchen, and regular social functions.
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Care Provided by Stowlangtoft Hall

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1950
  • Self-Funded Nursing Care: £1100 – £1950
  • RESPITE Self-Funded Residential Care: £1100 – £1950
  • RESPITE Self-Funded Nursing Care: £1100 – £1950

These prices are only a guideline, please contact Stowlangtoft Hall to find out the exact price for your requirements.

Contact Stowlangtoft Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Stowlangtoft Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sarah Monk (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • Vistors always welcome

Parking

  • Free parking on-site available at all times

Stowlangtoft Hall Reviews (89)

9.9

Stowlangtoft Hall has a Review Score of 9.9 (9.863) out of 10, based on 17 reviews in the last 2 years.
Over all time Stowlangtoft Hall has 89 reviews.

Overall Experience
  • 85
  • 4
  • 0
  • 0
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Date Published
  • 89
  • 8
  • 13
  • 17
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Reviewer Connection to Stowlangtoft Hall
  • 27
  • 17
  • 8
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 21-40
Review from Ann A (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of the staff at Stowlangtoft Hall is caring, efficient and so kind. In the last few days as dad has deteriorated they have been amazing to us all. We cannot fault the care they have given my dad.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallYour kind words and lovely feedback mean so much to the team, thank you for taking a moment to submit a review. Best wishes.
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Review from Julia R (Wife of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has a long term illness and stayed at Stowlangtoft Hall for several months earlier this year to recuperate after a period in hospital and to give me respite. This was a first-time experience of a nursing home for both of us but I would have no hesitation in using Stowlangtoft Hall again should
the occasion arise. When I went to visit him, I was made to feel comfortable and welcome - from the management downwards. Staff always had time to talk to me about his wellbeing and to help with any concerns. He was taken care of, made friends and visibly improved over his stay. I was extremely grateful also for that the support I received. Thank you.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWhat a wonderful review! Thank you so much for your kind words, they mean a great deal to the team. We are thrilled to hear how welcoming and comfortable you found Stowlangtoft Hall and that you would come back and stay with us again. Best wishes.
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Review from Tonia D (Daughter of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mother stayed at Stowlangtoft Hall for a period of four months on end of life care. The love, care and attention she received was outstanding which resulted in an improvement in her health. Once settled in, she enjoyed taking part in the varied activity programme and taking lunch in the dining
room was a highlight of the day. Her room was always kept tidy and clean and the carers put a lot of thought into dressing her smartly which really contributed to her well-being, as did her regular visits to the hair salon. She also loved being taken out in her wheelchair for walks in the beautiful grounds. Stowlangtoft Hall is a special place, as are all of the staff that play such an important part in the lives of the residents. Our family will always be grateful that our mother was privileged to spend her final days here.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallStowlangtoft Hall really is a special place and we are so pleased to have been able to support you as a family during the time your mother stayed with us. Thank you for taking the time to submit such a lovely review, we will be sure to share it with the team. Best wishes.
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Review from Hayley B (Daughter of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My adorable Mum stayed at Stowlangtoft Hall for 4 months on end-of-life care.
I cannot express enough how my Mums life was showered with love and care from everyone at the home.
She truly was so well, happy and improved to the point we often thought Mum would live for ages and they got it wrong
she wasn’t end of life.
It was simply the best experience and home environment for Mum.
We were devastated to lose Mum but gained comfort knowing the care was outstanding from every member of staff.
I’m so grateful as we all are mum final journey was with this amazing nursing home. Full credit to the manager and all her staff.
Special love to so many of the staff who always went the extra mile.
You reap what you sow and Mum was truly loved it showed.
Kindest regards.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for taking the time to leave us such a wonderful and heartfelt review. The team at Stowlangtoft Hall will be so touched by your words. Your mum was so lovely and it was an absolute pleasure to be able to care for her and support you all as a family. Thank you again for sharing your thoughts with us, your feedback means a lot. Best wishes.
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Review from Sandra G (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my mother has received at Stowlangtoft Hall have been excellent. She has particularly enjoyed the food and being kept clean and cared for. All the staff have been very helpful towards my mother and myself and have always had the time to talk to me about things. The manager has always
been very helpful. My grandchildren have also been made very welcome.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for taking the time to leave us such a warm and positive review. Your comments mean a great deal to us, and we will be sure to share them with the Stowlangtoft Hall team. Kind regards.
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Review from Gwenda B (Friend of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been regularly visiting my friend's mother here since she was admitted in December 2022. The care staff are friendly but very professional, nothing is too much trouble for them. In my opinion they provide excellent person centred care. My friend's mother is really happy here, enjoying the food
and cleanliness of her room and surroundings. Many of the staff have been here a number of years which speaks in itself for job satisfaction and senior leadership. Management are very helpful, always happy to answer any queries and give advice.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWe are delighted to hear how settled your friend's mother is and that you find our care staff friendly and professional. Excellent feedback like this always means so much to the team. Thank you for taking a moment to submit your review. Kind regards.
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Review from H W (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely grateful for the care and attention my mother-in-law is receiving from Stowlangtoft. She has complex needs after suffering a stroke last year. All the staff ensured her settling-in period was a smooth process. She has made amazing progress at the home, especially in the activity room.
Thanks
to the Manager and the Team.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWe cannot thank you enough for taking the time to leave us such a warm and positive review. We are delighted to hear how happy you are with the care your mother-in-law is receiving at Stowlangtoft Hall and are so pleased to be able to care for her and support you as a family. Kind regards.
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Review from A M (Grandson of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with the care and service provided for my nan.
My nan stayed at many different facilities for respite and grumbled about them all - until she came to Stowlangtoft, which she was happy and content at, and was pleased to call her home.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for taking a moment to leave us such as positive review. Your comments mean a great deal to us and we will be sure to share your feedback with the home. Kind regards.
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Review from Rob H (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am more than happy with the quality of the facilities and care my mother is receiving, we feel very lucky to have been able to gain a place for Mum at Stowlangtoft Hall as the setting is superb. The nature of the home itself is what sets it apart from everything else, a beautiful old mansion, set
in acres of lovely countryside. All of the individual areas and rooms available to the residents are another feature that makes the place so good, drawing room, library, orangery, bowling green, sensory courtyard area with fountain and all of the character that goes hand in hand with these Halls. With plenty of activities on a daily basis and other events, a resident will always find something to do.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWhat a wonderful review, thank you so much for taking the time to share your comments with us. We are delighted to hear how happy you are with the care your mother is receiving at the home, and will be sure to pass your feedback on to our team.
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Review from M R (Son of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very lucky to get my mother a place at Stowlangtoft Hall for her palliative care, which crucially gave her quality of life in her final weeks in beautiful surroundings and comfort. She absolutely loved the Hall, and the whole team - nurses, managers, chef and housekeeping were all amazing.
The quality of care and attention she received was outstanding, and she was able to have her own possessions around her in the room too, which meant so much to her. The care assistants were so attentive to both her and us as a family, and whenever we would visit, they always checked in with us to make sure we were also OK, and they made us feel welcome with cups of tea on hand! My mother spoke so highly of all of the care assistants and the Stowlangtoft Hall team, and she loved her daily interactions with all of them; they really made it possible for her to fully relax once she was there, which was so important to us in those times. We would highly recommend the Hall to anyone else.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThis is such a lovely review, and it will mean so much to the team at the home. Thank you for taking the time to share your feedback with us. We are delighted to hear how pleased you are with the quality of care that your mother received whilst staying at Stowlangtoft Hall and that you would highly recommend the home to others. Thank you again for leaving us such a positive review. Warm regards.
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Review from J B (Friend of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend went to Stowlangtoft Hall for palliative care. From the start of her stay, until she passed away, the care, support and dignity given were exceptional. The staff and management are professional and dedicated and deliver support to their resident, family and friends.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for sharing your feedback with us. Your comments mean so much to the team at Stowlangtoft Hall, who works incredibly hard to deliver exceptional care to their residents, which included your dear friend. Best wishes.
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Review from Hannah J (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was able to move from a ward at West Suffolk Hospital into a lovely room at Stowlangtoft for palliative care. My brother and I had visited the nursing home before Mum arrived, and were immediately put at ease and given all of the information we needed to know that this was definitely the right
decision for Mum to be kept most comfortable in her final days. All of the team at Stowlangtoft were amazing, very approachable, kind, caring and always professional. We were able to make Mum's room a home from home, which helped us all relax together and being able to be with Mum as much as we needed to be, was a massive help to us all. The quality of the palliative nursing care that Mum received was excellent, and we will be eternally grateful to the whole of the team, but especially to the nurses who helped Mum, and us all so much. As previously already said, words cannot begin to say how much we appreciate all that you did for my mother and us.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallIt is so lovely to hear how happy you have been with the care that your mother received from the whole team at Stowlangtoft Hall. Your feedback means a great to us, and we cannot thank you enough for taking the time to submit such a positive review. It was an absolute pleasure to be able to care for your mother and to be able to support you as a family. All the best.
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Review from Clive M (Son of Resident) published on 3 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my mother. Nice range of activities that help keep her mind and body active at the age of 93. All staff are friendly, caring and helpful to both my mother and me.
The carer took my mother to the hospital for an appointment when I was away on holiday.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWe are delighted to hear how happy you are with the level of care that your mother receives at Stowlangtoft Hall. Your comments mean a great deal to the team, and we are so pleased to be able to support you as a family. All the best.
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Review from Sonia W (Respite Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent four weeks in hospital and was then transferred to Stowlangtoft Hall as my care package wasn't sorted. I spent three wonderful weeks here, and it felt like I was on a luxury holiday. I felt at times that I was thoroughly spoilt. There was not one of the staff that I didn't like, plus they were
all so friendly and welcoming to my husband and the rest of my family. Thank you so much; words can't say how much I appreciate all you did for me.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWe are delighted to hear how wonderful you found your stay at Stowlangtoft Hall. Thank you so much for taking the time to submit such a warm and positive review. Your feedback means a great deal to the whole team, who will be overjoyed to hear how much you enjoyed your time at the home. Best wishes.
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Review from Maureen G (Wife of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was returning to Stowlangtoft for another respite stay after first staying at the home in 2020. Staff welcomed him back with open arms, and he felt so at ease knowing that people remembered him. We were given an option of rooms to choose from both that overlooked the courtyard garden on the
ground floor so he could access the garden by himself. The food was fantastic, and he loved his cooked breakfast. He enjoyed it so much that he said if he has to move somewhere permanently, it would be Stowlangtoft. It is great for me to know we have somewhere to support with respite where my husband feels safe and secure. Thank you to the manager and all the team!
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for leaving us such a wonderful review. It is so lovely to hear how much support you have received as a family and how happy your husband has been in our care. Your comments mean so much to the team. Thank you for taking the time to share your thoughts with us. Best wishes.
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Review from L P (Granddaughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care and compassion in a beautiful building with beautiful surroundings. Staff are magnificent! So glad that my grandmother was so cared for.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you so much for taking the time to leave us such a wonderful review. Your kind words and positive comments mean a great deal to the team, and it was a pleasure to care for your grandmother and support you as a family. Best wishes.
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Review from Julia J (Daughter-in-law of Resident) published on 4 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was discharged after many weeks in hospital to Stowlangtoft Hall following a massive stroke and brain bleed. We were told of the limitations she would have in hospital and life seemed rather bleak for her.
She has been in the home for 4-weeks, and the change in her is absolutely miraculous.
Her speech and cognition had been badly affected, and although it had been improving slightly, it has come on leaps and bounds since she arrived at Stowlangtoft. Amazingly, she is now also mobilising the arm, which had been affected by her stroke. She has a newfound energy and commitment to have a go at life again.
The staff treat her with such tenderness and attentiveness. She has been able to form relationships with her carers and nurses. They are a great team and you can see how well they work together, especially during these Covid stressed times. I have found communication with the office and other members of staff incredibly clear, helpful and reassuring.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for taking the time to leave us such a warm and wonderful review. Your comments mean a great deal to our team, and we are so pleased to hear how well your mother-in-law has settled into Stowlangtoft Hall. All the best.
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Review from P S (Son of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was happy and well looked after too. The team showed love, devotion and took great care of Mum. She loved her surroundings and enjoyed the activities provided. We know where to look when the time comes for us to consider such accommodation!
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you for leaving us such a warm and positive review. Your comments mean an awful lot to staff, and we really appreciate you taking the time to share them with us. All the very best for the future.
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Review from Peter B (Grandson of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stowlangtoft Hall was a lovely last leg in a very long journey for my 98-year-old grandfather.


A more caring home you could not ask for. Staff are diligent and were incredibly kind to both him and the family throughout his stay. During the very challenging time of COVID, the home did everything

within its guidelines to provide visiting opportunities and support for his transition.


The activity coordinator ensured he kept up his social experience, and the French chef allowed him to maintain his linguistic skills. Through good nutritional support and encouragement, he regained his independent mobility allowing him to access more of the variety of the home of communal rooms.


At the end of his life, the home was nothing short of remarkable. Responsive, kind, compassionate and attentive without being intrusive. A difficult time was made much easier, and his end of life care was carried out in a familiar place where his relatives could be with him.


We will be forever grateful.

Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallWe cannot thank you enough for taking the time to write such a warm and positive review. It was an absolute pleasure to care for your grandfather and to support you as a family through such difficult times. Your feedback and kind comments mean a great deal to our team. We wish you all the best for the future.
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Review from Ellie B (Granddaughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to all involved with Stow Healthcare, and in particular, those staff at Stowlangtoft Hall, for all they have done for our family member. They provided excellent care for our loved one, treated him with great respect and always tried their best to engage him in activities, cater for
his needs and interests, and accommodate his treasured possessions. Sadly, his spell at the Hall was not for long before he passed, but the care he received at the end of his life was brilliant, and the compassion they showed the family was really appreciated. Thank you so much for all that you did for our family.
Reply from Eve Fynn, Marketing and Communications Lead at Stowlangtoft HallThank you so much for taking the time to leave us such a lovely review. Your comments mean a great deal to staff, and we are pleased to have been able to care for your loved one and support you as a family. Best wishes for the future.
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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Stowlangtoft Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Stowlangtoft Hall is calculated as follows: ( (183 Excellents x 5) + (12 Goods x 4) ) ÷ 195 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Stowlangtoft Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

Sarah

Sarah Monk

Job Title: Home Manager

Meet Sarah - Home Manager at Stowlangtoft Hall Nursing Home

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