Manson House

Our mother is increasingly frail with multiple care needs. The Manson team do everything to ensure she is comfortable, safe and cared for. She enjoys the varied meals cooked on site. We live a distance away so appreciate being kept up to date should any issues arise. Great job.

Since arriving in the spring I have been receiving excellent care from everybody in Manson House and a lot of personal kindness and cheerfulness. Everything (including me!) is kept lovely and clean and the food is excellent - well prepared and served and very tasty. What more could a resident want!! Thank you for all that and for the varied and interesting activities offered.

Cynthia is looked after so well. She cannot speak more highly of all the staff...I will be eternally grateful to Manson House. She enjoys the variety of activities available and has has connected well with a number of fellow residents.

My Dad has lived in Manson House since February 2024 and he is very well looked after by the staff. When I visit, the staff are always very friendly, helpful and chatty. Manson House itself is a lovely building, with plenty of sitting and meeting areas for residents, and beautiful gardens. Also the central location in Bury St Edmunds is great for my father because he still likes to go out for a walk around town, or meet friends.

The property is a pleasure. Domestic staff are helpful and cleanliness high. Fresh food is nutrition researched and excellent: Delicious treats for visitors now, too.The activities team is kind, creative and inclusive. Admin and management approachable, engaged and prompt. Christmas joy is spread here

I requested a very last minute respite placing for my Mother, and she was found a place at Manson House, at the beginning of the heatwave. The room was on the top floor and overlooking Northgate Street, which was hot and noisy. After an uncomfortable night, they moved her to another room at the rear of the property, which was cooler, quieter and on the first floor. Such a relief to both of us. I visited every other day, only so as Mum didn't feel abandoned, but soon realised that not only was she getting the rest she needed, she was very much looked after. Without exception, all the staff members were cheery, chatty and caring, keeping Mums spirits up and making her feel safe. The food was excellent and varied, the building spotless and the gardens were full of interesting plants, quiet and calm. Our family have viewed the words 'Care home' with fear until now. The staff here really care and we are planning another stay in couple of months.

The family are very happy with their choice of this care home. We like the relaxed atmosphere and feel its the best place for our Dad

This care home is well led and managed and the influence and values of the manager resonate throughout. All the care staff are immensely patient and attentive to individual care needs and ensure the stay is as comfortable and fulfilling as possible.

I have been extremely happy with the care Grandad has received since being at Manson House. Grandad was unsure that a care home was for him, but he has fully embraced the activities that have been offered. He enjoys going to the garden room and socialising with other residents. I have been very pleased with the care Grandad has received. The staff are very kind, caring and approachable.

I have found the care for my father not only professionally administered but provided in a genuinely warm and caring manner. Like anyone, I was anxious about him making the transition to the care environment but they have really made him feel at home.

My mother, very reluctantly I have to say, went to Manson House for two weeks of respite care on October 3rd 2023. After only a week she told us she didn't want to leave and has been a resident ever since. As a family, we are so grateful to the exceptional staff for taking such good care of her and most importantly making her feel safe. I don't think Mum could be any happier than she is at Manson.

All members of staff have been really supportive of Mum's needs and a special mention must go to the food on offer, I've had a few meals at the home with Mum and they're fantastic!

Mum's room is light and welcoming. She has much of her own furniture there. Always kept clean and tidy by super staff who are second to none in my opinion and I've worked in a fair few nursing homes in the past and Manson House outshines them all.

I couldn't be more happy with finding Manson House.

Very pleased with the care and attention taken by all staff to our mother. Those visiting have commented to us on how well she looks and responds. Very happy with all the facilities. The catering is very good and happy with the food options and the snack trolley.

I am so pleased to have found Manson House for my mother. She is happy and safe - I couldn't ask for more for her!

Manson House has such a positive feel about it. It is a lovely location and the staff are so engaged and caring with the residents. There always seems to be something going on, to interest and stimulate the residents. I know that my father wished he had moved in sooner, as he has enjoyed his new life so much there.

All of these things make Manson House a place anybody would be happy to spend time and I feel very lucky that it is here in Bury St Edmunds.

My mother has been at Manson House since June 2022. She always said that she did not want the family to put her in a home, however, after several short stays in hospital in early 2022, it became clear that Mum was not coping at home. I researched several care homes in Bury St Edmunds and would say that Manson House is, by far, the best one. Since being in the home Mum has improved greatly and although she prefers to stay in her room, she is now content. She is well looked after by the staff who are always very helpful. When I visit, the staff are always welcoming and I feel Mum is well looked after with nothing being too much trouble.

The carers are very friendly and helpful. The food is good. Management deal with any problems very quickly. Housekeeping, excellent service with cleaning the room to doing the laundry and are very prompt in getting it back. The nighttime care is excellent and I feel very safe.