Stow Healthcare Group in Essex | 3 Care Homes

Review of
Horkesley Manor
from A L (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report

Overall Experience

Our Mum has been staying at Horkesley Manor for 8 months now and we cannot praise this beautiful care home enough. All the staff are wonderfully caring and supportive to our mum with excellent nursing and personal care. It truly feels like home from home because they involve us all as a family.
When

we visit there is always a lovely happy and calm atmosphere, and the staff all work together well.
Horkesley Manor is super clean, light and airy with views over the meadow from the dining room, a good variety on the menu home cooked by the chef and plenty of activities going on if you wish to participate yet also quiet and peaceful
We feel very lucky to have found such a wonderful care home for our Mum.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you for your thoughtful review. We're so pleased your mum feels at home at Horkesley Manor and that you and your family feel welcomed and supported by our team.

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Review of
Halstead Hall
from Karen K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

I honestly couldn't be happier with the care received for mum. She is so well looked after and cared for and the staff are so kind and happy to help and anticipate her needs really well. It is really well run and is maintained to the highest standard. Mum is very happy there and I have recommended the

home to others in my position looking for care for their loved ones.

Reply from Eve Fynn, Marketing Manager at Halstead Hall

Thank you for your kind words. We're so pleased to hear your mum is happy and well cared for. Our team works hard to provide a safe, supportive environment, and it's wonderful to know that's reflected in your experience. We truly appreciate your recommendation.

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Review of
Horkesley Manor
from Stephen L (Son of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

Horkesley Manor has a truly welcoming atmosphere with a fantastic manager and carers and nurses who are passionate about care and attention. Everyone has time to talk and doors are always open to assist with any special needs or requests. The home has a cheerful feel and every member of staff greets

you with a smile. The property has nice decor with clean and bright rooms. Dog friendly which is so important to residents and visiting families and everyone feels welcome. Very much an up beat feel given from the wonderful staff who work there which has a positive effect on the residents and families.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you for your kind review. We're delighted you find Horkesley Manor welcoming and that our team's passion and positivity are felt by residents and families.

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Review of
Halstead Hall
from S S (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

From her first day my Mother has been made to feel at home. The excellent care and consideration for her well-being has been exemplary. Mum has joined in with a wealth of entertainments that have been offered, be it visiting baby goats or strawberry preparation for Wimbledon celebrations. The activities

have definitely stimulated her interest in her surroundings which has been wonderful to see. Her accommodation is comfortable and beautifully furnished and we have added family photographs to make it more homely for her. Knowing Mum is happy and well looked after in her new home has definitely removed the stress from us her family.

Reply from Charlie Diamond, Marketing and Communications Lead at Halstead Hall

Thank you so much for your lovely feedback. We're delighted to hear your mother has settled in so well and is enjoying both her surroundings and the activities. It means a lot to know we've helped bring peace of mind to you and your family.

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Review of
Horkesley Manor
from A R (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

This has very luckily become a home from home for my Mum. The last thing in the world she wanted was to leave her home, but I believe she couldn't be looked after better here in Horkesley Manor.
The care and attention is second to none and she is made to feel special which is just what you as a "child"

would want for a mother. If for any reason I cannot visit then the wonderful assistant manager will contact me and gives me the peace of mind that mum is ok.
That my Mum is surrounded by caring nursing staff that make her daily life worthy of a smile and a laugh grateful thanks go to the carer ( who checks in on her on her day off) as well As all the fabulous caring staff. so reassuring.
I'm so lucky we have found Horkesley Manor . Gives my mum a safe environment and her family peace of mind.
Thank You

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you so much for your kind review, it is wonderful to hear your mum feels so comfortable and at home. The team will be so pleased to hear their work is appreciated, it's our pleasure to provide you and your family peace of mind during our care!

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Review of
Cedars Place
from H D (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report

Overall Experience

Mum was cared for so well. Her personal hygiene own neglect was overcome and she was always well presented and dressed as she chose. The food is good and carefully, visually presented to help choice. The home is immaculately clean and the bedrooms always kept neat and tidy. Activities take place 7 days

a week and the rapport staff build with residents is positive and relatable to each individual. The activities ladies are true stars and bring laughter to each session alongside a range of topical activities. Visitors can bring dogs and there is an open door policy at the home which all staff express, must feel like their own to every resident.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you so much for your lovely review. We're so pleased your mum felt comfortable, well cared for, and at home. It truly means a lot to the whole team.

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Review of
Halstead Hall
from Janice N (Friend of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

My friend has received nothing but excellent care and friendship since arriving at Halstead Hall. She has stated to me that she is so pleased to be in Halstead Hall.

Reply from Charlie Diamond, Marketing and Communications Lead at Halstead Hall

Thank you for your kind words. We're so pleased your friend feels happy and well cared for at Halstead Hall.

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Review of
Cedars Place
from Wayne R (Son of Resident) published on 25 April 2025 Submitted via Website • Report

Overall Experience

The care my father received from the home was first class. The nurses and carers do a fantastic job under very difficult and trying circumstances. They come highly recommended and it's a good place for your loved ones to be looked after.

Reply from Ruth French, Director at Cedars Place

We are delighted that you experienced such excellent care at Cedars Place. We are so pleased the team could be there for you and your father at such a difficult time. Thank you for sharing your views.

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Review of
Horkesley Manor
from K B (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report

Overall Experience

It was so hard having to move my father into a care home although we had run out of other options for care. However, we chose the right one! Horkesley Manor are taking very good care of my father. There is a good ratio of male carers which is good for him and his dignity. All the staff from cleaners

to managers are good. Whenever we have had concerns the management team have been quick and transparent and very professional to deal with our concern. There are a good range of activities and interaction available if that is what your loved one would like.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you for your thoughtful review-we're pleased to hear that your father is receiving the care and support he needs and that our team has been responsive and professional. We're glad you've felt confident in your choice of Horkesley Manor and appreciate your kind words.

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Review of
Horkesley Manor
from Sharon W (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report

Overall Experience

Could not fault the care and attention they bestowed on my father whilst he was there, from the groundsmen to the manager. Everyone was amazing. I would absolutely recommend this home to anyone looking for a safe and comfortable stay for themselves or a loved one. I will miss the staff and their friendly

faces and much-needed cups of tea.
My father passed away whilst he was there and he was treated with dignity and respect.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you for your kind words. We're so glad you felt your father received the care and attention he deserved. Your recommendation and appreciation for our staff mean a lot to us.

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Review of
Cedars Place
from Mark W (Son of Resident) published on 13 February 2025 Submitted via Website • Report

Overall Experience

My mother was cared for in Cedars Place from January 2023 to November 2024. We were really happy with the care she received. The staff were kind and caring and showed real patience. Everyone was always happy to have a chat with us whenever we visited. The activities on offer were really varied and

she enjoyed taking part in some of them. We were always happy when we left after a visit that she was being well looked after.
The staff were supportive and exceptionally caring at the difficult time of her end of life care. We cannot thank them enough for looking after her for nearly the last two years of her life. We would definitely recommend Cedars Place.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you for your heartfelt review. We're glad our team provided compassionate care and support during your mother's time with us. Your recommendation means the world to us!

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Review of
Halstead Hall
from Pauline P (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report

Overall Experience

Staff always willing to help and extremely caring to my Mum who has vascular dementia.
Mum is a very fussy eater and chef always manages to make something to try to please her.
From senior staff to the lovely cleaning ladies, we've always found them very kind and patient.

Reply from Ruth French, Director at Halstead Hall

Thank you so much for sharing such a warm review. We are delighted the chef is supporting your mum so well with her nutritional needs!

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Review of
Cedars Place
from J S (Granddaughter of Resident) published on 8 January 2025 Submitted via Website • Report

Overall Experience

My Nana came for temporary respite care following a hospital stay. We chose a lovely front facing room where we knew Nana would enjoy looking out of the window and the room was perfect for what she needed. We couldn't be happier with the care she received, everybody made her feel very welcome and included.

All the staff are wonderful and we're very grateful that they made her stay a comfortable one. Cedars Place is a lovely care home that we wouldn't have any hesitation in recommending.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you so much for your kind review. We're thrilled to hear that your grandmother's stay was comfortable and that she felt welcomed. Our team is grateful for your trust and recommendation and we truly appreciate your feedback.

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Review of
Cedars Place
from S C (Son of Resident) published on 6 January 2025 Submitted via Postal Card • Report

Overall Experience

The care provided to my dad whilst he was with you form June - November was outstanding. All staff were so kind, not only to my dad, but to us family members who were also going through a tough time during this period. My dad was kept comfortable and were kept informed and consulted with every difficult

point during his time with you. All staff showed great compassion and dad could not have spent his final months anywhere better suited to his needs. Thank you all very much for the great care you provide, it really is appreciated.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you so much for your kind feedback. We are so pleased to have been able to care for your dad and support your family during such a challenging time - your appreciation means a great deal to the team.

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Review of
Cedars Place
from Mark N (Son of Resident) published on 3 January 2025 Submitted via Website • Report

Overall Experience

We as a family have been impressed with all aspects of the home and are grateful that mum is in a safe and happy environment.
The lounge and garden are well maintained, making visits enjoyable and
allowing residents to keep in contact with the seasons.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you for your kind review, in particular your comments on the lounge and garden. We agree it's important to keep these communal areas at their best so residents and visitors can socialise, enjoy activities and get the most out of each season.

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Review of
Cedars Place
from Karen C (Daughter of Resident) published on 3 January 2025 Submitted via Website • Report

Overall Experience

The care my mum gets is fantastic, there is always someone there if she needs anything and she is always busy doing activities. If there is ever a problem someone is always in contact, her room is lovely and has everything she needs.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you so much for such a glowing review! It's wonderful to hear you and your mum are so happy with her level of care and the staff will be delighted to hear your comments.

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Review of
Cedars Place
from Alvin M (Next of Kin) published on 3 January 2025 Submitted via Website • Report

Overall Experience

My mum is getting all the care she needs. I don't have any issues or problems with how she is being looked after. We had a little episode where her drinks were put somewhere else so they couldn't be found but they were eventually found after we replaced them.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you so much for taking the time to rate our home so highly, it's wonderful to know you're happy with the care your mum is receiving.

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Review of
Horkesley Manor
from Mark R (Son of Resident) published on 23 December 2024 Submitted via Website • Report

Overall Experience

My mother who has Alzheimer's has been residing in Horkesley Manor for a year and a half. I am so thankful for the way the staff care, respect and are being so kind to my mother and us as a family. Nothing is too much and the level of care is of a very high standard. The room my mother has and the Aspen

Memory Centre is just a wonderful place to be in. Always clean. As a family, we know that our loved one is safe, secure and her wellbeing is being catered for to a very high standard. We cannot ask for more.
Thank you so much for all you do, I would not hesitate in recommending Horkesley Manor to anyone else who needs care for their loved ones.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you so much for your very kind words about the care your mother is being given at Horkesley Manor, especially around our Aspen Memory Centre. We are so delighted you are happy with the level of care she's receiving and thank you so much for giving 5 stars all around! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.

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Review of
Cedars Place
from Stephen C (Son of Resident) published on 17 December 2024 Submitted via Postal Card • Report

Overall Experience

Cedars Place is a lovely environment with caring staff. The end of life care that our mum received was excellent and we are grateful for everything you have done for her, including looking after and comforting dad when he came to visit, giving him a hug and making him a cup of tea. It would have been

better if we could have been consulted on the care plan when mum arrived, rather than a week into her stay, so that more appropriate meals could have been provided.

Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place

Thank you for taking a moment to leave us such a positive review. It is heartwarming to read that not only were we able to care for your mum but also comfort your dad too. Your feedback means a great deal to us and we will be sure to share your comments with the team.

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Review of
Halstead Hall
from Christian O (Friend of Resident) published on 13 November 2024 Submitted via Postal Card • Report

Overall Experience

Halstead Hall is an excellent care home situated in a beautiful setting surrounded by trees and fields. The staff are responsive, caring and professional, always with time to chat. I have no hesitation in vouching for the professional integrity of the nurses/care staff in this excellent home.

Reply from Eve Fynn, Marketing and Communications Lead at Halstead Hall

Thank you for rating Halstead Hall with five stars throughout! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.

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Care Homes Owned by Stow Healthcare Group in Essex

Stow Healthcare Group Locations in Essex (3)

Stow Healthcare Group Reviews in Essex (281)

Horkesley Manor

Halstead Hall

Horkesley Manor

Halstead Hall

Horkesley Manor

Cedars Place

Halstead Hall

Cedars Place

Horkesley Manor

Horkesley Manor

Cedars Place

Halstead Hall

Cedars Place

Cedars Place

Cedars Place

Cedars Place

Cedars Place

Horkesley Manor

Cedars Place

Halstead Hall

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