The Cedars is full of character with bedrooms that vary in shape and size but all are pleasant and well proportioned.
All residents have their own room, most are single rooms but some are suitable for use by couples.
All rooms have telephone points and a 24-hour on-call bell. All rooms are en-suite and have a centrally-located lift providing easy access to the first floor.
The home has been furnished to a high standard throughout and there are acres of secure sensory gardens that surround the building.
Ramps, handrails and plentiful seating mean that residents can enjoy beautiful surroundings all year round.
There is an activities co-coordinator who organises and offers a vast variety of daily activities and events that are incorporated into the home's calendar, alongside the care programme, as a means of enhancing life and satisfaction for residents.
Owner: QH The Cedars Ltd
Person in charge: Vinay Sikand (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 63 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 49
Shared Rooms: 7
Rooms with ensuite WC: 32
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on The Cedars: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.2 (maximum of 10) for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for The Cedars in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.735 for The Cedars is calculated as follows: ( (54 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 68 Ratings = 4.735
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.476 Points relating to the number of positive Reviews for The Cedars is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12.6 Target = 0.476
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Cedars has a Review Score of 9.2 (9.211) from 6 Reviews
Review submitted from a Website Submission by Sue C (Friend of Resident) on Wednesday 2 May 2018. Relates to May 2018.
My friend and I visited our very special friend who is living at Cedars. We had been regular visitors to her previous care home. Since moving to Cedars we can hardly believe the difference in our friend. She looks years younger, her appearance is so much better, and she is so happy. Her communication has improved. Well done and thanks to all the staff at Cedars for making our friend the happy person she is now.
How likely would you be to recommend The Cedars? Extremely Likely
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Review submitted from a Website Submission by Jean B (Daughter of Resident) on Saturday 3 March 2018. Relates to February 2018.
We became aware that The Cedars had been taken over by a new company last year, and that they had made great improvements to the standards of the home and to the level of care. We visited the home for an inspection and whilst we found it to be not as upmarket as some of those we visited/considered, it seemed comfortable, spotlessly clean and not a trace of a nasty whiff! The residents seemed happy and very well cared for.
Our dear Dad was admitted to hospital just after Xmas. Because of his declining health, he was unable to return home and so became a resident at The Cedars until his sad death in February. As a family, we cannot fault the level of care he received during his brief stay at the home. The staff were so very kind and respectful to him and sadly when it became apparent that my father was dying, the kindness, care, compassion and dignity given to him was excellent. We wish to thank the management and staff for the kindness, respect, compassion and dignity that they gave to our Dad and to all of us.
How likely would you be to recommend The Cedars? Extremely Likely
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Review submitted from a Website Submission by Philip G (Son of Resident) on Friday 15 December 2017. Relates to December 2017.
Staff are so kind, helpful and understanding towards the resident's needs. Nothing is too much trouble and everyone is made to feel welcome. I would highly recommend this care home.
How likely would you be to recommend The Cedars? Extremely Likely
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Review submitted from a Website Submission by Brenda V (Daughter of Resident) on Tuesday 14 November 2017. Relates to November 2017.
I visit my mother who had been staying at The Cedars a few weeks now. I find the management and the staff team very caring and friendly even if you are a visitor or a resident. My mother finds staying at this care home very happy as she feels she is very well cared for and feels safe. I would like to give a big thank you to the team at The Cedars for looking after my mother. Thanks for making my Mother and myself welcome.
How likely would you be to recommend The Cedars? Extremely Likely
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Review submitted from a Website Submission by Bal S (Granddaughter of Resident) on Monday 13 November 2017. Relates to November 2017.
I had visited my grandma last week and she was looking more chirpy than ever. She was telling me about all the new activities she has been doing and how the staff are all happy. I had taken a look at her room and I can see the company have done some refurbishments to her room as I stated to them that the light was not working and the carpet was slightly out of date. They had immediately taken action and I could see they were doing a refurbishment across the home which is always a good thing, not for myself but for all the residents.
I feel the home is going in the right direction now as we all know the home had a few problems with the old owners.
How likely would you be to recommend The Cedars? Extremely Likely
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Review submitted from a Website Submission by Sean S (Sister of Resident) on Monday 13 November 2017. Relates to November 2017.
I was a bit sceptical about the home being taken over however since the takeover the home looks more presentable and the staff are working more as a team than before. I can really see the changes and I hope they keep this up. Clearly, the new company know what they are doing. I must say the staff morale is much better and they always have time to stop and have a chat and they are doing a fantastic job looking after my sister.
How likely would you be to recommend The Cedars? Extremely Likely
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