Cedars Place

Sudbury Road, Halstead CO9 2BB
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9.8 79 Reviews
  • Cedars Place, Halstead
Cedars Place is a high-quality nursing and residential care home located in 2 acres of beautifully landscaped gardens with historic cedar trees. The home provides long-term, respite and convalescence care for up to 63 residents.

Cedars Place offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

Two generous dining rooms both offer a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for. Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.
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Care Provided by Cedars Place

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Contact Cedars Place to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cedars Place to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • The home is open to visitors

Parking

  • Free, onsite parking available

Cedars Place Reviews (79)

9.8

Cedars Place has a Review Score of 9.8 (9.834) out of 10, based on 24 reviews in the last 2 years.
Over all time Cedars Place has 79 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cedars Place
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Total of 79, showing 61-79
Review from W B (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I reflect fondly on the experience we enjoyed with the Cedars during my father's residence there. The care and support offered to him were exceptional, and he was very happy there, whilst we, as a family, were constantly reassured. Sadly my father has now passed away, and the support and love for him
have been very evidently displayed. We were one big family, and will always remember fondly; the wonderful team of carers.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you so much for your kind words. The staff appreciate your comments and wish you and your family all the best for the future.
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Review from Susan A (Daughter of Resident) published on 15 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my father was placed into a care home with dementia, I was at first nervous, but Cedars Place took away all my fears. They cared for my father with a large amount of dignity. Not only did they support my father, but they supported the rest of my family. They cared for my father as if he was part
of their family.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Many thanks for your kind words, the staff really appreciate your comments. We are pleased to have been able to care for your father and support your family. Thank you for taking the time to leave us…read more
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Review from J L (Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The new owners have only been here for about 3 months.
It will take time for the changes that they are making to make a difference. So far I am happy.
Reply from Ruth French, Director at Cedars Place
Thank you so much for taking the time to review the home. We are so happy that the changes we have made are making a difference to you. It is lovely to see you enjoying the newly refurbished lounge…read more
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Review from Julie D (Daughter of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was recently discharged from the hospital to Cedars Place. We were not able to visit of course, but spoke to staff many times on the phone and overheard staff tending to Mum when we were on the phone or FaceTiming her. The staff were always so friendly, professional and caring. Mum was really well
looked after and said how lovely everyone was to her.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for your lovely comments and for taking the time to give us such a positive review. Our very best wishes to you all, from the team at Cedars Place.
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Review from M C (Friend of Resident) published on 6 March 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Although the home is seriously understaffed. All the carers are to be praised for their patience, cheerful and conscientious work, in spite of them being disgracefully underpaid for their labours.
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Review from Alan M (Husband of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a home that is constantly setting high standards. Residents are loved and cared for to high standards with much compassion. The food is freshly cooked. Activities are offered where appropriate.
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Review from R S (Niece of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-run home with caring staff.
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Review from D W (Regular Volunteer) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a friendly place. Staff are always kind and caring towards the residents and their needs. Management team is very helpful and supportive. I would say this is a well-run home.
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Review from V M (Sister of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home provides great care, attention, sympathy, kindness and professional care. They are always willing to speak to relatives at any time. The staff are always caring and polite. The manager of this care home is a real credit in my opinion.
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Review from S D (Day Care) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent. Very caring and attentive. The cleanliness of home is great, no smell of urine and regular cleaning.
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Review from Lorraine L (Wife of Resident) published on 11 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went to The Cedars in August 2019, after spending time in 2 other homes. I wasn't happy with either of the other homes. The care, if you can call it that, was not what I expected for the fees they charge so I took him away from both of them.
Now that he is in The Cedars, I am really happy
with the care he gets from all of the staff and the rooms are really nice and homely and refurbished each time. I don't have to visit him every day now as I know he is well cared for and he seems quite happy and so am I. The food is excellent.
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Review from Brenda V (Sister of Resident) published on 10 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister had a live-in carer and a house in Dunmow. After a few falls, her hospital advised that she should go to a care home. The Cedars Care Home was able to take her at short notice, one month ago. It is near my home so I am able to visit nearly every day and may do so at any time of the day. She
has been continuously well cared for despite being unable to speak coherently or to walk on her own. The staff have been caring and supportive at all times. When there have been problems, I have promptly been kept fully informed. The staff are invariably friendly and helpful. I am impressed at how kind and supportive they are to residents who can rarely communicate their needs and frequently do not want to co-operate.
They are very professional and thoughtful (at all times).
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Review from Peter S (Friend of Resident) published on 8 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home always seems clean and tidy. Staff are friendly and helpful and my friend says how well she is looked after and how good the staff are.
The home is a pleasant and friendly place to visit.
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Review from John C (Son of Resident) published on 8 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is my honest opinion that the care my mother receives at The Cedars is second to none! I have no qualms whatsoever to recommend the home to others. My mother has been welcomed and treated with consistent and tender care. It is an immaculate facility with dedicated staff.
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Review from Sue C (Friend of Resident) published on 17 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend and I visited our very special friend who is living at Cedars. We had been regular visitors to her previous care home. Since moving to Cedars we can hardly believe the difference in our friend. She looks years younger, her appearance is so much better, and she is so happy. Her communication
has improved. Well done and thanks to all the staff at Cedars for making our friend the happy person she is now.
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Review from Jean B (Daughter of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
We became aware that The Cedars had been taken over by a new company last year, and that they had made great improvements to the standards of the home and to the level of care. We visited the home for an inspection and whilst we found it to be not as upmarket as some of those we visited/considered,
it seemed comfortable, spotlessly clean and not a trace of a nasty whiff! The residents seemed happy and very well cared for.


Our dear Dad was admitted to hospital just after Xmas. Because of his declining health, he was unable to return home and so became a resident at The Cedars until his sad death in February. As a family, we cannot fault the level of care he received during his brief stay at the home. The staff were so very kind and respectful to him and sadly when it became apparent that my father was dying, the kindness, care, compassion and dignity given to him was excellent. We wish to thank the management and staff for the kindness, respect, compassion and dignity that they gave to our Dad and to all of us.

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Review from Philip G (Son of Resident) published on 18 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are so kind, helpful and understanding towards the resident's needs. Nothing is too much trouble and everyone is made to feel welcome. I would highly recommend this care home.
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Review from Sean S (Sister of Resident) published on 13 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a bit sceptical about the home being taken over however since the takeover the home looks more presentable and the staff are working more as a team than before. I can really see the changes and I hope they keep this up. Clearly, the new company know what they are doing. I must say the staff morale
is much better and they always have time to stop and have a chat and they are doing a fantastic job looking after my sister.
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Review from Bal S (Granddaughter of Resident) published on 13 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had visited my grandma last week and she was looking more chirpy than ever. She was telling me about all the new activities she has been doing and how the staff are all happy. I had taken a look at her room and I can see the company have done some refurbishments to her room as I stated to them that
the light was not working and the carpet was slightly out of date. They had immediately taken action and I could see they were doing a refurbishment across the home which is always a good thing, not for myself but for all the residents.


I feel the home is going in the right direction now as we all know the home had a few problems with the old owners.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Cedars Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.834 for Cedars Place is calculated as follows: ( (231 Excellents x 5) + (46 Goods x 4) ) ÷ 277 Ratings = 4.834
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cedars Place is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Hazel

Hazel Dockrell

Job Title: Home Manager

Meet Hazel - Home Manager at Cedars Place Care Home

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