Cedars Place

Sudbury Road, Halstead CO9 2BB
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9.8 79 Reviews
  • Cedars Place, Halstead
Cedars Place is a high-quality nursing and residential care home located in 2 acres of beautifully landscaped gardens with historic cedar trees. The home provides long-term, respite and convalescence care for up to 63 residents.

Cedars Place offers a choice of high-quality, newly refurbished, bedroom suites, all of which include en-suite bathrooms and nurse call buzzers, as well as a TV and telephone point. Larger communal bathrooms are all accessible with a hoist and bath chair, and there are lifts providing access to all floors.

Two generous dining rooms both offer a tempting and varied menu of home-cooked food, freshly prepared from local produce where possible. Individual tastes are taken into consideration and all special diets can be catered for. Entertainment and activities are organised on a daily basis and all residents are encouraged to participate. Visiting services include a hairdresser, chiropodist, optician and clergy.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1545 – £1745
  • Self-Funded Residential Dementia Care: £1545 – £1745
  • Self-Funded Nursing Care: £1545 – £1745
  • Self-Funded Nursing Dementia Care: £1545 – £1745
  • RESPITE Self-Funded Residential Care: £1545 – £1745
  • RESPITE Self-Funded Residential Dementia Care: £1545 – £1745
  • RESPITE Self-Funded Nursing Care: £1544 – £1745
  • RESPITE Self-Funded Nursing Dementia Care: £1545 – £1745

The fees shown are exclusive of funded nursing care contributions

These prices are only a guideline, please contact Cedars Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Heather Choat (Home Manager)

Local Authority / Social Services

Admission Criteria

  • All funding pathways considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • The home is open to visitors

Parking

  • Free, onsite parking available

Cedars Place Reviews (79)

9.8

Cedars Place has a Review Score of 9.8 (9.845) out of 10, based on 23 reviews in the last 2 years.
Over all time Cedars Place has 79 reviews.

Overall Experience
  • 60
  • 18
  • 1
  • 0
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Date Published
  • 79
  • 2
  • 12
  • 23
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Reviewer Connection to Cedars Place
  • 30
  • 17
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 79, showing 41-60
Review from Debra S (Daughter of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in respite at Cedars Place Care Home for six weeks and every aspect of her stay and myself and my husband's experience there was amazing! From even before she was admitted, I was contacted by a member of staff who asked about my mum's past, her favourite foods and also if she had any pets.
When she got there we were asked to bring her dog with us when we visited, which was all she was asking for. All the staff were absolutely brilliant, from the time we stepped through the door and met the admin who were lovely, the carers who were heroes, to the cleaners and chefs who were very friendly, we were super impressed. Everywhere was spotless, the activities were great, all the other residents loved having our dogs in and everyone always made time for a chat. We cannot express our gratitude for looking after my mum so well. You are all stars!
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for taking the time to submit such a wonderful review. It is so lovely to hear how pleased you have all been with the quality of care the home delivers. Your comments mean a great deal to us and we will be sure to pass your feedback on to the whole staff team. All the best.

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Review from Les S (Son of Resident) published on 5 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was placed here supposedly for a short time as he was bed-blocking. This meant he could be moved at any time and made it difficult for the home.
However, I cannot fault his care. He was a difficult resident but nothing phased the carers and they would go the extra mile when caring for him.
If this home had been nearer to his family I would have readily seen him stay there.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

We cannot thank you enough for taking the time to share your positive comments with us. Your feedback means a great deal to the team and we are so pleased to have been able to support you as a family. All the best.

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Review from Brenda W (Daughter of Resident) published on 3 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has settled better than expected in Cedars Place. The staff are friendly and helpful and have made her feel comfortable and safe.
During a recent medical emergency, they responded to ensure everything was done to ensure Mum's needs and treatment were met, as well as keeping the family informed.
It's
early days but the family feel they have made the right choice for Mum who has multiple difficulties.
We look forward to Mum making new friends and becoming part of the 'Cedars' community.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for sharing your feedback with us regarding Cedars Place. We appreciate your comments and are pleased to be able to support you as a family. Kind regards.

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Review from Joyce A (Wife of Resident) published on 28 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was recommended by an acquaintance. I am very impressed with the care shown. I have found all the staff to be extremely kind, caring and professional. The rooms are very nicely furnished, and the gardens are very pretty and well tended.
Reply from Ruth French, Director at Cedars Place

Thank you so much for such a positive review and glowing comments! The garden is looking beautiful, and we are so pleased it made a difference in your stay. We hope to be able to help again in the future.

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Review from S P (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed. Rooms are clean and well-appointed. Good storage space and own toilet. Staff are friendly and helpful and have a good rapport with my mother taking time to be with her. Management is very helpful and supportive and have Mother's transition into care as smooth as possible. Security and
Covid measures are excellent and this feels like a very safe environment - thank you.
Reply from Ruth French, Director at Cedars Place

Thank you so much for reviewing Cedars Place. We are really happy that this move has been successful for your mother and for you as a family!

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Review from Jeremy C (Son of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedars Place Care Home has gone from strength to strength over the past twelve months. There has been extensive interior refurbishment to a high standard, as well as ongoing improvements to the forecourt. The professional, caring staff are wonderful and go to great lengths in ensuring residents' well-being.
Activities and entertainment are regularly laid on and the care is personalised according to individual needs. It is a friendly and cheerful home, efficiently managed and relatives are able to visit their loved one without undue restrictions (although government guidelines may apply pending Covid).
My mother has now been a resident at Cedars Place for twelve months. She enjoys living there and partaking in the social life of the home. I feel secure in the knowledge that she is happy and very well looked after. There are regular Cedars Place communications with relatives and the staff make every effort to get to know you as well.
Reply from Ruth French, Director at Cedars Place

We are delighted to read this warm review and so happy that both you and your mother feel so secure in the choice you have made. We are proud that the significant changes to the home have made such a difference to your mother's life. Thank you for your support!

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Review from Don H (Resident) assisted by family/friend published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with all care given to me.
I didn't attend activities.
Staff are all very kind and caring at all times.
Reply from Ruth French, Director at Cedars Place

Thank you for taking the time to share your thoughts. We are really pleased your stay with us was so positive.

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Review from Carole P (Respite Resident) published on 22 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent, never been to a care home before, nothing to compare to, but I am no longer afraid to go into care.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

We cannot thank you enough for your positive feedback and for leaving us a review. Your comments are incredibly important to us and we are so pleased that you are happy at Cedars Place. Best regards.

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Review from L T (Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice care home. Lovely room with ensuite bathroom. Very helpful and caring staff. I didn't suit the place because I wanted to do more things myself, independently, but you have to follow your policies and procedures.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you very much for taking the time to leave a review. We are so pleased that we were able to support you with your ambition to return home and we are delighted that you feel so positive about your lovely room and the staff who cared for you. We hope your recovery continues to go well!

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Review from Diane S (Wife of Resident) published on 31 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has lived in Cedars Place for approximately 18-months. Previously he lived in another care home which closed down. Since coming to Cedars Place, he always seems happy and content; the staff are friendly and appear to treat residents with respect and dignity. Unfortunately, due to the restrictions
in place because of Covid, we have not been able to visit and socialise as we would like, but hopefully, these will lift in the near future.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for taking the time to leave us such a positive review. We really appreciate your comments, and they mean a great deal to our staff. Thank you for your continued support through such unprecedented times. Best wishes.

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Review from P A (Son of Resident) published on 26 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This review can unfortunately only be based on the visits made to the home, as it has not been possible to see the layout or facilities due to restrictions that are still in place. However, my mother is of sound mind and has high praise for how she is looked after and cared for. She is extremely happy
at Cedars Place, for which I am most grateful to everyone concerned.
Reply from Ruth French, Director at Cedars Place

We are delighted that you are so happy with the care that is being provided to your mother at Cedars Place. She is a fabulous ambassador for the home, getting involved in so many activities and helping to shape the home to suit her needs and those of her fellow residents. We look forward to you submitting a new review when you have been able to spend more time in the home as Covid restrictions subside.

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Review from Carol H (Daughter of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was sent to Cedars Place Care Home after contracting Covid and a stay in hospital. I was quite concerned as this always seems like the last bastion for an elderly person. I needn't have worried as Cedars Place is perfect for Mum. She is safe and secure and well looked after by the staff.
One
issue I have is the time it takes to get admitted to the home when visiting. I live in Norfolk and as the visiting time is fairly short, time is of the essence. Also, it can be difficult to get through on the telephone, I appreciate that this may be due to short staffing but is fairly important when trying to contact someone.
Mum's room is lovely but unfortunately as yet, she is unable to get into the en-suite which is a real shame and distresses Mum. I don't know how or if this situation can be resolved but do hope it can be looked into.
All in all, Mum seems happy at Cedars Place, unfortunately, I can't see her ever returning to her flat so I feel this is definitely the best place for her now!
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for the time you have taken to leave us such a warm review. Your comments mean a great deal to the team as we continue to provide excellent care through such difficult, unprecedented times. We hope that your mum's physical condition improves soon so that she will be able to use the en-suite facilities. Staff are dedicated to supporting her with this to ensure she continues to have a positive and comfortable stay at Cedars Place.

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Review from S D (Son of Resident) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad seems content with much love and care from his dedicated care staff. Some things I can't comment on as have not been right inside the home because of coivd.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

We really appreciate you taking the time to leave us such a positive review. It is wonderful to hear how content your dad is at Cedars Place, he is an absolute pleasure to care for. Kind regards.

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Review from C M (Daughter of Resident) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am unable to answer all of the questions because my dad came to Cedars Place during the lockdown. So other than the coffee room where we see dad, we haven't been allowed in the home. Dad seems happy, and the staff I have met or spoken to have all been lovely to both myself and dad. The activity ladies
have been wonderful, and dad loves them.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for taking the time to leave us a review. Your comments mean a great deal to the team, and it is a pleasure to care for your dad and support you as a family. All the best.

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Review from Sally H (Daughter of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My 92-year-old mother was moved to Cedars Place Care Home after a long stay in hospital with Covid.
She had mild vascular dementia and had several falls that were increasing in frequency prior to her stay in hospital. On her discharge she was unable to stand or walk and was uncooperative with the physio,
however, with the encouragement and care of the Cedars Place Care Home team she engaged with the visiting physio and although her attainment is limited the care team are continuing with her exercises and she is holding the small improvement she has made. The care and compassion shown at Cedars are exemplary.
If I have any small criticism of the Cedars, it is that there are times when it is difficult to speak to my mother on the telephone because the lines are so busy and in keeping with this sector countrywide, possibly, not enough staff on the ground.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for your kind words and positive review. Your comments are very important to our team as we continue to deliver the very best care to our residents during what has been and continues to be, a very difficult time. It is a pleasure to care for your mother and to support you as a family; we are so pleased to hear how well she is improving. All the best.

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Review from Richard S (Son of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have to say that at no point did I think my mum would need the services of a care home, but when it became evident that it was the only option to ensure her continued safety, my sister and I looked carefully to find somewhere she would be happy and most importantly well cared for.
We eventually
decided on Cedars Place Care Home.
From day one I have found the staff, man or woman, to be kind, patient and caring for both Mum and also to me and my sister. I am confident that she has the care and attention she needs at this time in her life. The staff involve her in a variety of activities to keep her stimulated and interested and are on call 24/7.
I can honestly say that with the exception of her Saturday newspaper occasionally going missing (probably more her fault than theirs) I have found no reason to question or worry about her care.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for taking the time to leave us such a positive review. It is a pleasure to care for your mum and support you as a family. Your comments mean a lot to the staff. Kind regards.

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Review from John B (Son-in-law of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law spent just eight days here after an emergency visit to the hospital. Her recovery here was amazing. She looked fantastic when she came home (not always easy at 90). She was happy, well-fed and clearly had, had regular good interactions with the staff. When she came home she actually
said she could have enjoyed staying there, something she never wanted to do before. I think she only came home for the cat!
For our part, the staff were lovely and helpful with every aspect of Mum's stay. We would have been very happy for her to have stayed there because of the attention she had, the food she was eating and it was great to see her so happy.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for taking the time to leave us such wonderful comments. The staff really appreciate your feedback and we are so pleased to have been able to care for your mother-in-law and support you as a family. All the best for the future.

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Review from Maxine G (Daughter of Resident) published on 17 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was transferred from hospital to The Cedars in April 2020. My mum had dementia and severe arthritis which limited her mobility. Covid meant we were unable to have the contact we dearly would have liked but the staff were so caring and always tried to arrange regular face time contact and made
special arrangements for social distance visits when they were allowed last year. My mum was happy and met new friends and enjoyed the activities provided. I took comfort knowing my mum was well cared for and looked after and the special bond she made with the staff. Sadly my mum passed away in March 2021 but I cannot thank the care home enough for making the last week of my mum's life so special for us, allowing us to spend those precious last days with dignity and compassion. The care home have done an amazing job especially during this Covid pandemic and have been put under enormous pressure to protect their residents and keep them safe.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

We are so pleased to have been able to care for your mum and support you as a family during such a difficult time. Thank you for taking the time to leave us such a warm and positive review, your lovely comments mean so much to the staff. Best wishes.

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Review from C E (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At present, it is hard to write a full review due to Covid-19. Contact with my Mum via Facetime is very good. Mum seems happy, although it is hard to get in touch with the home sometimes. The phone just rings with no answer throughout the day. The staff are very friendly and helpful.
Reply from Ruth French, Director at Cedars Place

Thank you for taking the time to review the care at Cedars Place and we are pleased that you find the staff so friendly and helpful. We are sorry you have had some problems getting through on the phone. We have been upgrading systems and moving forward, we hope that this will not be a problem.

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Review from Bill D (Nephew of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so grateful to the wonderful staff for helping me with the dreadful feelings of guilt about moving my uncle into a care home. The whole move was done with such sympathy, such kindness and such reassurance that it was clearly the right time for him.
The careful process of learning about him and
his personality means that he is treated in a way that suits him and not in a standard, inflexible, uncompromising manner which I had feared. As a man who has lived alone his whole life, he can be quite a social challenge, but the staff have perfectly moulded themselves around around his ‘day to day’ in a way that leaves me in awe of their dedication, care and strength.
Thank you so much.
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place

Thank you for taking the time to give us such a warm and positive review. We are delighted to be caring for your uncle and to support you as a family. Your comments are really appreciated by the whole team. All the best.

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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Cedars Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.845 for Cedars Place is calculated as follows: ( (224 Excellents x 5) + (41 Goods x 4) ) ÷ 265 Ratings = 4.845
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cedars Place is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (2)

Meet the Team (0)

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