The fees shown are exclusive of funded nursing care contributions
The home is open to visitors 24 hours a day
Free, onsite parking is available at all times
Horkesley Manor has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Horkesley Manor has 94 reviews.
Thank you for your thoughtful review. We're so pleased your mum feels at home at Horkesley Manor and that you and your family feel welcomed and supported by our team.
Thank you for your kind review. We're delighted you find Horkesley Manor welcoming and that our team's passion and positivity are felt by residents and families.
Thank you so much for your kind review, it is wonderful to hear your mum feels so comfortable and at home. The team will be so pleased to hear their work is appreciated, it's our pleasure to provide you and your family peace of mind during our care!
Thank you for your thoughtful review-we're pleased to hear that your father is receiving the care and support he needs and that our team has been responsive and professional. We're glad you've felt confident in your choice of Horkesley Manor and appreciate your kind words.
Thank you for your kind words. We're so glad you felt your father received the care and attention he deserved. Your recommendation and appreciation for our staff mean a lot to us.
Thank you so much for your very kind words about the care your mother is being given at Horkesley Manor, especially around our Aspen Memory Centre. We are so delighted you are happy with the level of care she's receiving and thank you so much for giving 5 stars all around! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.
We are thrilled to hear how happy you are at Horkesley Manor! Staff will be delighted to read your positive comments which we will be sure to share with them. Thank you so much for taking the time to submit a review.
Thank you so much for sharing such lovely reflections on the work of the team at Horkesley Manor and the way in which this has supported your wife and you too. We will continue you to support you through this current difficult time. We are so pleased the refurbishment of the home has made such a difference.
Thank you very much for taking the time to share your review with us. We are delighted you were so happy with the stay in general and in particular the staff, the food provided and the rooms. We have checked the shower of the room that you loved staying in and it is working without an issue. It may be due to preference that the larger communal wet room was used, where staff provided assistance. In regard to medication, we just wanted to confirm that medications were not missing, but a member of staff forgot to remove it from the trolley to send it home. We are pleased this was swiftly corrected and everything was resolved. We very much hope we can support further respite stays in the future!
We are delighted to read your review and hear how happy and settled your mum is whilst staying in our Memory Centre. The team will be overjoyed with the feedback which we will of course share with them. Thank you for taking the time to share your comments with us. Kind regards.
Thank you so much for rating your experience of care at Horkesley Manor so highly. We are delighted that our team were able to make this time a little bit easier for your mum and for all of you. Sending you our best wishes.
Thank you for taking the time to submit such a warm and positive review. It is a pleasure to be able to care for your aunt and support you as a family. The team will be delighted to hear your comments. Best wishes.
We are delighted to hear how happy you are with the care your mother is receiving at Horkesley Manor. Your comments mean so much to us, and the team will be overjoyed to hear such positive feedback. Kind regards.
Thank you for your kind words and for taking the time to leave us a review. Your feedback means a great deal to us and we will be sure to share your comments with the team. Best wishes.
This is such a lovely review and we cannot thank you enough for taking the time to share your thoughts with us. The team at Horkesley Manor will be so touched by your comments. It was a pleasure to be able to care for your dad and provide support to you all as a family. Best wishes.
Thank you for leaving such a heartfelt review. It was a pleasure to be able to care for your dad and support you all as a family through such a difficult time. Your comments mean so much to the team and we are delighted to hear how pleased you are with the care your dad received. Best regards.
What an incredible review! Thank you so much for taking the time to share your feedback with us. The team at Horkesley Manor will be overjoyed to hear your wonderful comments. It is always a pleasure to be able to care for your step-grandmother and we are so thrilled to hear how settled she is whilst staying with us. Kind regards.
Thank you for your feedback. It is lovely to hear that you find Horkesley Manor to be a real home from home. Your comments mean a great deal to the team, thank you again for sharing them with us. Kind regards.
We are so pleased to hear how settled your wife is at Horkesley Manor and how happy you are with the care she is receiving. Your comments mean a great deal to us. Thank you for taking the time to submit a review.
We cannot thank you enough for taking the time out of your day to submit such a warm and positive review. Your kind words mean so much to us and we will be sure to share them with the team. It was a pleasure to care for your mum and support you all as a family. Best wishes.
The Review Score of 9.8 (9.846) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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Meet Judith - Home Manager at Horkesley Manor Care Home
Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.
Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horkesley Manor to verify any information. View our terms and conditions. Horkesley Manor has an Enhanced Service - more info.