Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
Review Us
9.8 94 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor is a high-quality residential, nursing and memory care home that provides premium short and long-term care in a stunning location, just outside of the city of Colchester, Essex.

With 73 registered beds, this beautifully refurbished manor house has purpose-built extensions that provide a welcoming, bright and spacious environment for all residents to enjoy. Horkesley Manor is also the home of the wonderful Aspen Memory Centre which specialises in caring for people with memory challenges.

For more information, please contact the admissions team.
Show Horkesley Manor on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees shown are exclusive of funded nursing care contributions

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Judith Morgan-Worrall (Manager)

Local Authority / Social Services

Admission Criteria

  • All funding pathways considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open to visitors 24 hours a day

Parking

  • Free, onsite parking is available at all times

Horkesley Manor Reviews (94)

9.8

Horkesley Manor has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Horkesley Manor has 94 reviews.

Overall Experience
  • 66
  • 25
  • 3
  • 0
  • 0
Date Published
  • 94
  • 4
  • 8
  • 23
  • 71
Reviewer Connection to Horkesley Manor
  • 37
  • 19
  • 8
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 94, showing 41-60
Review from L P (Relative of Resident) published on 8 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and service provided by the staff even when they are busy. People are well looked after in this home and it is well lead by the management team and those who work in the offices. We are very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E W (Wife of Resident) published on 20 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and my family find the care and attention given to my husband extremely good. The staff are very friendly and treat all the residents in Chestnut with the same care and attention as my husband receives. The home is kept immaculate and the food of good quality. My husband has been a resident for 3
years and we found these experiences from the outset.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Niece of Resident) published on 19 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My review is based on a very short time just before lockdown. I was delighted at the condition of residents bedrooms they were so bright and cheerful and beautifully clean. The shared space was also clean and of a very good standard. The staff are friendly and very communicative. Always share news about
my aunt when needed. Very happy with this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlotte H (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had the very best care for over two years. Bedridden, immobile and with limited speech, her life was made comfortable, engaging, dignified, safe, nutritious and to the best in difficult circumstances because of her deteriorating health until she was 99 years old. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane G (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Mum suffered a stroke at 96 after living a very independent life. We chose Great Horkesley Manor because of recommendations of other friends and family that were residents there. Throughout the 9 months she was there before she passed away in January, the Staff were always so kind, caring and loving
towards her. She was very happy being there and always commented on how lovely the Staff were to her. Towards the end of her life when she was bed bound and needed more attention, the Staff spent so much time with her, making sure she was comfortable and peaceful. They supported my Brother and I also and always tried to lift our spirits on difficult days with a laugh and joke.
Reply from Great Horkesley Home Manager, Home Manager at Horkesley Manor

Thank you for your lovely comments we are very committed to our residents and always try and support families the best we can in their time of need.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Granddaughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandpa has been living here for three months and I can see that he is very happy here. The staff have been a great help to my grandpa and have dealt with any problems that he may have excellently. The home itself is a wonderful place for my grandpa to be and he is able to take part in a variety
of activities which I can see makes him very happy. My grandpa's room is very homely and a great size for him to have all his items and memories in. In addition to this, the value for money is excellent.
Reply from Great Horkesley Home Manager, Home Manager at Horkesley Manor

We are really pleased that your grandpa is happy and has settled in well and has made Great Horkesley Manor his home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Granddaughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Great Horkesley Manor for the last two years. It is a friendly and welcoming home and my grandmother is happy there.
Reply from Great Horkesley Home Manager, Home Manager at Horkesley Manor

Thank you for your response we are pleased that you are happy with the care your loved one receives and that you feel welcome when you come into the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen C (Son of Resident) published on 29 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was a resident of Great Horkesley Manor for over 22 years from 1996 until her death in October of 2018. From mid-September to mid-October of 2018, I was with her for six hours a day, which gave me a real window into how daily life unfolds.
The care, kindness and love which mum received from
the staff was outstanding throughout the years which she spent there. Initially, she was quite difficult but gradually she became gracious and appreciative.
Her passing was dignified and peaceful.
During my month with mum, I was particularly struck by the patience and gentleness which the staff demonstrated towards the more difficult residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian W (Son of Resident) published on 11 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been resident here for 18months, and I am more than pleased with the care and attention he has been given by all the staff during this time. I am kept informed of any problems my father may have, and these have been dealt with in a courteous and professional manner.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M L B (Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to my previous home in Brightlingsea closing down, I am so happy to be given a lovely downstairs room. I have been so lucky in my new home. I have found everything that I need here, staff are friendly and medical care is just first class.
I would be happy to recommend this care home to all.
Reply from Great Horkesley Home Manager at Horkesley Manor

We, in turn, are lucky to have you and are pleased you are part of our family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clive W (Brother of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been most impressed by the love, care and attention that my brother has received at Great Horkesley Manor.
Reply from Great Horkesley Home Manager at Horkesley Manor

Thank you for your kind words and support. We always look forward to you visiting.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M J (Friend of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend on a regular basis and she seems so happy and comfortable here, the staff are so helpful and friendly. Everytime I visit there is always an activity going on and it's lovely to see the residents not just sitting in their rooms. The cleanliness of the home is fantastic. I would recommend
the home to anybody for their loved ones.
Reply from Great Horkesley Home Manager, Home Manager at Horkesley Manor

Thank you for your continued support in our home. We are pleased you feel welcome and comfortable when visiting.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Respite Resident) assisted by family/friend published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for 6 weeks respite, the staff are lovely and friendly, they have a chat with me and assist with all my needs. I'm happy with all the meals and snacks they provide. My family have been allowed to visit whenever they like.
Management are always around and check on me as well. I recommend this
home.
Reply from Great Horkesley Home Manager, Home Manager at Horkesley Manor

Thank you for your support we loved having you stay with us and glad you are now settled at home. Take care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew P (Friend of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything excellent except the garden which needs a little more work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jess T (Niece of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a very thoughtful place with all carers thinking of residents and visitors. A very helpful and caring environment to be in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K B (Friend of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the last 18 months the home has improved immensely. The residents are looked after very well, there is love and laughter. New activity lady in place and she is working well with residents and families.
The home is decorated with all new furniture and lots of areas to use for residents and families.
Go and see for yourself, you'll love it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Son of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Great Horkesley Manor for the last three years.
The home has a really nice environment, is bright, plenty of space with lovely rooms.
I've always found the staff here to be extremely committed and to demonstrate excellent caring skills in the way they interact with the
residents. Overall, I'm very happy that we chose Great Horkesley Manor to be dad's home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anna Maria T (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum broke her hip in December, but due to the trauma of the fall, the operation etc, she was assessed to go into a care home. I have only appreciation and praise for the staff, management and the high standards of care she receives, they are loving to mum, made us (the family) reassured and ultimately
what is important to us as a family id the high level of care she receives from a loving team of carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan S (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident in Great Horkesley Manor for over 3 years. During the latter part of this time, I have seen significant improvements, both internally and externally, to the home. This is much to the benefit of residents and visitors. We recently enjoyed an excellent afternoon of outdoor
entertainment to the obvious enjoyment of all. I continue to be very pleased with the level of care my mother receives and am grateful to the staff for all their hard work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy T (Sister of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment of entering the home, we were greeted by friendly and caring staff. Over the past few weeks, they have been very understanding and helped us as a family to make the decision of moving my brother into the home. We know this was the best decision. We have never looked back. Thank you to
Great Horkesley Manor.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Horkesley Manor is calculated as follows: ( (226 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 266 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (1)

Judith

Judith Morgan-Worrall

Job Title: Home Manager

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.


Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horkesley Manor to verify any information. View our terms and conditions. Horkesley Manor has an Enhanced Service - more info.