Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
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9.8 94 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor is a high-quality residential, nursing and memory care home that provides premium short and long-term care in a stunning location, just outside of the city of Colchester, Essex.

With 73 registered beds, this beautifully refurbished manor house has purpose-built extensions that provide a welcoming, bright and spacious environment for all residents to enjoy. Horkesley Manor is also the home of the wonderful Aspen Memory Centre which specialises in caring for people with memory challenges.

For more information, please contact the admissions team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees shown are exclusive of funded nursing care contributions

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Judith Morgan-Worrall (Manager)

Local Authority / Social Services

Admission Criteria

  • All funding pathways considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open to visitors 24 hours a day

Parking

  • Free, onsite parking is available at all times

Horkesley Manor Reviews (94)

9.8

Horkesley Manor has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Horkesley Manor has 94 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Horkesley Manor
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Review from Sandra B (Mother of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Immediately we stepped in through the door, it had a homely feel and we were made very welcome. I like the wide corridors around the courtyard, with large windows giving the impression of light and space.
I was in there for several hours each day and all the staff were extremely helpful in any request
I made. Although my son was unable to communicate this was not a problem for the staff and they went out of their way to include him at every turn. For his needs, I do not think we could have chosen better.
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Review from Katie S (Friend of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home as a whole is, in my opinion ,thriving. There is a new cinema which the residents love, the team now work as a team, the home seems to have a whole new structure over the last year. Staff/management are very approachable and the housekeeping team friendly and so good with residents. The new
activities are exciting and inviting.
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Review from John C (Son of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Horkesly Manor 3 weeks ago for respite care. All the team have done a truly fantastic job looking after Mum. They made her feel so at home and were very caring and attentive nothing was ever too much for any of them. The rooms were spotless and had everything she needed. Thanks to every
single member of staff for making my mum so comfortable and putting all her family's mind at rest that she was in good hands.
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Review from Leanne T (Granddaughter of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has lived in the home for a couple of years, we are happy with her care and the home is improving. Staff are lovely and friendly and management are approachable. Would recommend the home to anyone.
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Review from Robert R (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Great Horkesley Manor for over a year now, he had to move from a home he loved. He settled in well. His bedroom was decorated including curtains to his taste and choice. His dog lives with him, when dad is unwell the staff take his dog home if necessary. I can highly recommend
Great Horkesley Manor to anyone that is looking for a nice friendly good loving home. The standard has improved in the last year.
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Review from Keith M (Husband of Resident) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at this care home for almost a year now, she seems to be very happy and content there. The staff are very friendly and comforting, making my wife feel very secure and content. She always looks forward to her meals and tells me she enjoys them. The home is always clean and
tidy when I visit, and her clothes are well laundered and well presented. The manager is very efficient and is always looking at ways to improve the home and surroundings, to give the clients warm and homely surroundings.
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Review from Caroline S (Friend of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friends have been residents for the last 18 months and their stay has been made easier due to the expert care. The many activities made available to them has been invaluable to them and the care they received from these ladies is all instrumental in the transition from "home" to "home". The supreme
effort made to help them celebrate birthdays etc really is appreciated. Long may it continue. Always smiling.
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Review from D E (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Horkesley Manor have given my mum amazing care and treated her as if she was a member of family. Nothing is ever too much trouble when you ask for something to be action, they do it almost immediately. Would highly recommend.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and support, we have loved having mum stay with us and will miss her when she returns home, please pop in anytime and maybe you would have time to join in with our upcoming events.

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Review from J T (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is looked after very well. The care staff are loving and understanding. She enjoys the food and activities, particularly going on outings to the seaside.
The home is being decorated and looks lovely. The management team are very supportive.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and response, we look forward to seeing you at our upcoming events.

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Review from K W (Daughter of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, professional, caring, supportive and reliable.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you very much for your positive feedback, we look forward to moving the home forward with your support and our future ventures.

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Review from Mary M (Daughter-in-law of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great Horkesley Manor has been mums home for over two years things have improved immensely in the last few months not everything is perfect but the carers are wonderful. All the staff are considerate to us relatives as well.
It would be nice if there were more carers but I believe the staff levels
are at legal levels and they are all lovely.
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Review from T B (Daughter of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Great Horkesley Manor for a few months now. I am very pleased with the care she is receiving and enjoy the atmosphere when I visit. It's very calm and my mother and other residents appear happy and settled. The team as a whole are very supportive, and have a lot of
knowledge regarding residents' needs.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and comments. We continue to move the home forward and look forward to seeing you enjoy our new project the ice cream, tea, coffee parlour and bbq station.

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Review from D R (Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the home is excellent.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your response, we will work with you to improve the menu to your liking.

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Review from T S (Daughter of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy in this home. I'm so pleased to see the improvements with the dementia unit, it's calm, caring and clean. The staff can't do enough for you. The manager and deputy manager are always at hand for advice and supportive. The home is improving, it's decorated lovely with themed areas
and now they plan to improve the grounds.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and response, we are pleased that you are happy with the way we are moving the home forward.

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Review from T C (Son of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and content. Staff are very friendly. Good level of care given. Home is being decorated and looks lovely and homely.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and support, the decoration of the home is nearly complete, we now have moved onto the grounds and start the project of the reception garden which will become a ice cream parlour and coffee/tea house, with flowers gazebo and fountain. We look forward to seeing you enjoy the fresh air and lovely summer weather with your loved ones.

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Review from Patricia M (Daughter of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care mum has had since she went to Horkesley Manor.
All of the staff give excellent basic care but also that extra bit of friendly open and knowledgeable support that makes so much difference to mum and her family.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

We would like to say thank you for your time and support, we continue to move the home forward and look forward to your opinions and suggestions in future ventures.

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Review from Trevor W (Wife of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in here for almost 1 year. They treat her with respect and look after her all the time, very happy with the service.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your response and time, we enjoy your company and the banter with the staff you are part of our family, we look forward to spending the summer with you and the activities planned.

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Review from L Y (Daughter of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff lovely and friendly. Nothing is too much trouble. Mum is happy here and loves the staff. Mum loves her room, lovely view, and likes her food.
From show round to Mum being admitted to the home, it has been smooth and we've been supported. I can highly recommend GHM.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and response your opinions are important to us.

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Review from M B (Daughter of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for just over a year and is very content and happy. She is well looked after by the staff. The home has come on leaps and bounds since the new manager has arrived. There are more activities and outings. The home is being decorated and looks very nice. It has a lovely homely
atmosphere and if someone is looking for a loving, caring home I can highly recommend Great Horkesley Manor.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time and support. I hope you will continue to visit the home and join in with our planned summer activities.

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Review from Neil S (Son of Resident) published on 27 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visited my father in December 2016. He resides on the Dementia wing of the facility. I found his accommodation to be nice and the staff extremely caring to his needs. I flew from America to see him and when I returned to America I felt at peace that my father was in good hands.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your reply and efforts to correct the form, your opinion is important to us and we appreciate your view.

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Horkesley Manor is calculated as follows: ( (226 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 266 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Judith

Judith Morgan-Worrall

Job Title: Home Manager

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.


Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horkesley Manor to verify any information. View our terms and conditions. Horkesley Manor has an Enhanced Service - more info.