Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
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9.8 94 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor is a high-quality residential, nursing and memory care home that provides premium short and long-term care in a stunning location, just outside of the city of Colchester, Essex.

With 73 registered beds, this beautifully refurbished manor house has purpose-built extensions that provide a welcoming, bright and spacious environment for all residents to enjoy. Horkesley Manor is also the home of the wonderful Aspen Memory Centre which specialises in caring for people with memory challenges.

For more information, please contact the admissions team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees shown are exclusive of funded nursing care contributions

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Judith Morgan-Worrall (Manager)

Local Authority / Social Services

Admission Criteria

  • All funding pathways considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open to visitors 24 hours a day

Parking

  • Free, onsite parking is available at all times

Horkesley Manor Reviews (94)

9.8

Horkesley Manor has a Review Score of 9.8 (9.846) out of 10, based on 23 reviews in the last 2 years.
Over all time Horkesley Manor has 94 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Horkesley Manor
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Total of 94, showing 81-94
Review from Derek D (Brother of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are a large family and visit my brother every week, so most of the time he will get a visitor daily. The staff are very friendly but it seems that they do have a great amount of paperwork to carry out.
My only concern is the parking, which can be a problem, sometimes it means parking on the grass.
This could discourage visitors from coming.
I have raised this with the manager and was advised parking for staff will be moved to the rear of the property, but it has not happened to date.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

It was nice to meet you and we are looking forward to seeing you on your return to the UK. Thank you for your support and opinions, please feel free to e-mail at anytime if you have any queries or question.

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Review from L S (Daughter of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father needed secure residential care after a hospital stay and he came to Great Horkesley Manor. The atmosphere here has always been welcoming and the location overlooking fields is an asset. The recent changes in management and resultant improvements in all areas have only served to make me even
happier that we chose this as his home, my peace of mind is complete knowing he is in good hands.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your support with completing the form. We appreciate your feedback and as always we continue to move forward in the home and to complete themed areas throughout for residents and family to use.

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Review from S M (Son of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Standards have improved significantly recently since the new manager. Overall, I am pleased with the improved level of care my mum now receives. Now spring has arrived, I look forward to seeing mum involved in new summer outdoor activities.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your time, feedback and support, we are working hard to move the home forward and continue to improve our service.

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Review from K P (Son of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the service provided. Staff are very keen and helpful and have a good relationship with Mum.
Reply from Mandie Thompson, HOME MANAGER at Horkesley Manor

Thank you for your time and support completing the form, we continue to move the home forward and one action is to improve on the activities, so hope you see the difference the next time you visit.

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Review from Debbie C (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a care home for mum, we were sent to some places of which one was heartbreaking at the thought of any old person ending their days in it.
I then looked at Horkesley Manor which was an uplifting moment and gave me hope that there were indeed good, respectable and caring places out there.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your kind words and the compliments our aim at GHM is to provide a loving caring home where relatives and friends are welcome at all times, I'm pleased to hear that you feel welcome and are pleased with the care your loved one receives in our service.

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Review from S B (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the above care home has been very positive. My father is very happy there and well looked after. In fact, I would say the staff go the extra mile to be helpful and friendly.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your support and kind words.

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Review from A B (Friend of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My ex-parents-in-law were admitted to the home in November 2016. Since then, my ex-mother-in-law has passed away, but the care and professionalism of the staff was fantastic as she slipped away. My ex-Father-in-law is still there and very well looked after. One great advantage to GHM is that they have
double rooms for husband and wife, which in my opinion helps process no end.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your response and support I look forward to moving the home forward with more projects and events in the near future.

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Review from K O (Son of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has moved in the right direction a great deal since new management was appointed. Team appear more content and settled. Residents, especially my father receive a good standard of care and enjoy the environment. I look forward to the future changes and have great confidence in the whole team.
Reply from Mandie Thompson, Home Manager at Horkesley Manor

Thank you for your support and kind words, I look forward to seeing you and enjoying the ice cream and coffe parlour which will be complete by the end of June 2017.

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Review from David A (Son-in-law of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law has been in Great Horkesley Manor I have found all the staff to be friendly and attentive to her and members of my family and my brother-in-law and family have agreed the same.
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Review from Margaret N (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father lived at Great Horkesley Manor for 7 years. During all that time he was cared for with respect and consideration. As he became frail the level of care gradually increased and nothing seemed too much trouble for the staff. He has recently passed away and the level of care and attention he received
during his final days could not be faulted. The staff were absolutely brilliant and I cannot speak highly enough of them. If you are considering a care home in Colchester, definitely give Great Horkesley Manor a visit.
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Review from P H (Son of Resident) published on 14 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Based on our experience to date, the home is caring and supportive to both my father and our family. We note that management is redecorating and enhancing facilities which are great improvements, management and staff are always prepared to discuss questions/issues and to respond positively where possible.
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Review from A T (Son of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum loves this home and the staff are very caring and compassionate, new manager seems very nice and organised a lot of changes in the home already for the better.
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Review from E P (Daughter of Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the last 7 months. I chose the home above others available to her on the basis of it's location and surroundings. The wide corridors with many areas for residents and visitors to sit, all with window views of the garden, also access to the gardens are available from
numerous points. It has a very family based atmosphere which is encouraged by management, carers and all the supporting staff.
The home is clean and fresh but would benefit from refurbishing. The carers and activity staff are professional but have a warmth and kindness necessary to make it feel homely. There have been a few problems regarding my mothers safety due to her lack of mobility and lack of staffing which is currently being addressed. Any issues raised are dealt with immediately and with and open access.
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Review from Jo K (Friend of Resident) published on 10 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been in H.M for 5 years now and through that time has seen quite a few changes.
Her recent accident and increased dementia, has meant that extra care has had to be given to her as she has been incapacitated with a broken hip.
To see the way the staff have cared for her has been lovely.
They offer a warm, friendly service dealing with situations with both humor and dignity. It's a job I could never do, but I am so grateful that there are people out there that can, and they deserve a huge accolade for doing so. I wish that I had taken note of some of these girls names, because they truly deserve some praise.
My primary point of contact at H.M has her finger on the ball and is always ready to answer any questions you may have. She has a no-nonsense approach and will tell you how it is - I like that and believe it's what is needed in an environment like this.
In short, I could not recommend Horkesley Manor highly enough. The interiors have been given a huge over-haul, with bright colour paintings and themed areas for the Dementia care unit, and light, bright walls elsewhere in the home. The carpets, fittings and fixtures are all clean, and the gardens are well maintained.
The surroundings offer lots of opportunities for the residents to be outside in the warmer months, with gazebos and shelters on offer.
Although I've never attended these events, regular picnics and fairs are held, and families are encouraged to become involved with H.M.
Security is of utmost importance, and as such, visitors have to wait to be let in and let out of the home.
For anyone considering a care home, I would make this top of the list when organising visits.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Horkesley Manor is calculated as follows: ( (226 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 266 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Judith

Judith Morgan-Worrall

Job Title: Home Manager

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.


Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horkesley Manor to verify any information. View our terms and conditions. Horkesley Manor has an Enhanced Service - more info.