Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
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9.7 100 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor provides residential, nursing and dementia care in a comfortable and welcoming setting just outside Colchester. Loved ones want to feel certain their relative will be safe, understood and treated with kindness, and the home focuses on consistent support that respects dignity, independence and personal choice.

Short stay and long term care is available for residents with a wide range of needs, including those living with dementia. Support is shaped around the individual, with time taken to understand routines, preferences and life history so daily living feels familiar rather than clinical.

The home has 73 registered beds within a character manor house together with modern extensions that provide light and spacious living areas. Horkesley Manor is also home to the Aspen Memory Centre, a dedicated environment designed specifically for residents living with dementia, offering structure, reassurance and specialist support throughout the day.

Residents can spend time in comfortable shared lounges, enjoy freshly prepared home cooked meals and take part in meaningful activities suited to interests and abilities. The aim is to provide purpose and engagement while maintaining confidence and wellbeing.

Now part of Stow Healthcare and under new management, Horkesley Manor follows a clear commitment to attentive and dependable support, providing care you can trust, when it matters most.

Visitors are encouraged to meet the team and see daily life within the home for themselves.
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Care Provided by Horkesley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1595
  • Self-Funded Residential Dementia Care: £1100 – £1595
  • Self-Funded Nursing Care: £1100 – £1595
  • Self-Funded Nursing Dementia Care: £1100 – £1595
  • RESPITE Self-Funded Residential Care: £1100 – £1595
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1595
  • RESPITE Self-Funded Nursing Care: £1100 – £1595
  • RESPITE Self-Funded Nursing Dementia Care: £1100 – £1595

These prices are only a guideline, please contact Horkesley Manor to find out the exact price for your requirements.

Contact Horkesley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Horkesley Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Judith Morgan-Worrall (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open to visitors 24 hours a day

Parking

  • Free, onsite parking is available at all times

Horkesley Manor Reviews (100)

9.7

Horkesley Manor has a Review Score of 9.7 (9.659) out of 10, based on 20 reviews in the last 2 years.
Over all time Horkesley Manor has 100 reviews.

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Review from T C (Son of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and content. Staff are very friendly. Good level of care given. Home is being decorated and looks lovely and homely.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your time and support, the decoration of the home is nearly complete, we now have moved onto the grounds and start the project of the reception garden which will become a ice cream parlour and coffee/tea house, with flowers gazebo and fountain. We look forward to seeing you enjoy the fresh air and lovely summer weather with your loved ones.
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Review from Patricia M (Daughter of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care mum has had since she went to Horkesley Manor.
All of the staff give excellent basic care but also that extra bit of friendly open and knowledgeable support that makes so much difference to mum and her family.
Reply from Mandie Thompson, Home Manager at Horkesley ManorWe would like to say thank you for your time and support, we continue to move the home forward and look forward to your opinions and suggestions in future ventures.
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Review from Trevor W (Wife of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in here for almost 1 year. They treat her with respect and look after her all the time, very happy with the service.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your response and time, we enjoy your company and the banter with the staff you are part of our family, we look forward to spending the summer with you and the activities planned.
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Review from L Y (Daughter of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff lovely and friendly. Nothing is too much trouble. Mum is happy here and loves the staff. Mum loves her room, lovely view, and likes her food.
From show round to Mum being admitted to the home, it has been smooth and we've been supported. I can highly recommend GHM.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your time and response your opinions are important to us.
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Review from M B (Daughter of Resident) published on 4 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for just over a year and is very content and happy. She is well looked after by the staff. The home has come on leaps and bounds since the new manager has arrived. There are more activities and outings. The home is being decorated and looks very nice. It has a lovely homely
atmosphere and if someone is looking for a loving, caring home I can highly recommend Great Horkesley Manor.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your time and support. I hope you will continue to visit the home and join in with our planned summer activities.
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Review from Neil S (Son of Resident) published on 27 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visited my father in December 2016. He resides on the Dementia wing of the facility. I found his accommodation to be nice and the staff extremely caring to his needs. I flew from America to see him and when I returned to America I felt at peace that my father was in good hands.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your reply and efforts to correct the form, your opinion is important to us and we appreciate your view.
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Review from Derek D (Brother of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are a large family and visit my brother every week, so most of the time he will get a visitor daily. The staff are very friendly but it seems that they do have a great amount of paperwork to carry out.
My only concern is the parking, which can be a problem, sometimes it means parking on the grass.
This could discourage visitors from coming.
I have raised this with the manager and was advised parking for staff will be moved to the rear of the property, but it has not happened to date.
Reply from Mandie Thompson, Home Manager at Horkesley ManorIt was nice to meet you and we are looking forward to seeing you on your return to the UK. Thank you for your support and opinions, please feel free to e-mail at anytime if you have any queries or question.
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Review from L S (Daughter of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father needed secure residential care after a hospital stay and he came to Great Horkesley Manor. The atmosphere here has always been welcoming and the location overlooking fields is an asset. The recent changes in management and resultant improvements in all areas have only served to make me even
happier that we chose this as his home, my peace of mind is complete knowing he is in good hands.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your support with completing the form. We appreciate your feedback and as always we continue to move forward in the home and to complete themed areas throughout for residents and family to use.
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Review from S M (Son of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Standards have improved significantly recently since the new manager. Overall, I am pleased with the improved level of care my mum now receives. Now spring has arrived, I look forward to seeing mum involved in new summer outdoor activities.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your time, feedback and support, we are working hard to move the home forward and continue to improve our service.
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Review from K P (Son of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the service provided. Staff are very keen and helpful and have a good relationship with Mum.
Reply from Mandie Thompson, HOME MANAGER at Horkesley ManorThank you for your time and support completing the form, we continue to move the home forward and one action is to improve on the activities, so hope you see the difference the next time you visit.
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Review from Debbie C (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a care home for mum, we were sent to some places of which one was heartbreaking at the thought of any old person ending their days in it.
I then looked at Horkesley Manor which was an uplifting moment and gave me hope that there were indeed good, respectable and caring places out there.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your kind words and the compliments our aim at GHM is to provide a loving caring home where relatives and friends are welcome at all times, I'm pleased to hear that you feel welcome and are pleased with the care your loved one receives in our service.
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Review from S B (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of the above care home has been very positive. My father is very happy there and well looked after. In fact, I would say the staff go the extra mile to be helpful and friendly.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your support and kind words.
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Review from A B (Friend of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My ex-parents-in-law were admitted to the home in November 2016. Since then, my ex-mother-in-law has passed away, but the care and professionalism of the staff was fantastic as she slipped away. My ex-Father-in-law is still there and very well looked after. One great advantage to GHM is that they have
double rooms for husband and wife, which in my opinion helps process no end.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your response and support I look forward to moving the home forward with more projects and events in the near future.
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Review from K O (Son of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has moved in the right direction a great deal since new management was appointed. Team appear more content and settled. Residents, especially my father receive a good standard of care and enjoy the environment. I look forward to the future changes and have great confidence in the whole team.
Reply from Mandie Thompson, Home Manager at Horkesley ManorThank you for your support and kind words, I look forward to seeing you and enjoying the ice cream and coffe parlour which will be complete by the end of June 2017.
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Review from David A (Son-in-law of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law has been in Great Horkesley Manor I have found all the staff to be friendly and attentive to her and members of my family and my brother-in-law and family have agreed the same.
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Review from Margaret N (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father lived at Great Horkesley Manor for 7 years. During all that time he was cared for with respect and consideration. As he became frail the level of care gradually increased and nothing seemed too much trouble for the staff. He has recently passed away and the level of care and attention he received
during his final days could not be faulted. The staff were absolutely brilliant and I cannot speak highly enough of them. If you are considering a care home in Colchester, definitely give Great Horkesley Manor a visit.
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Review from P H (Son of Resident) published on 14 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Based on our experience to date, the home is caring and supportive to both my father and our family. We note that management is redecorating and enhancing facilities which are great improvements, management and staff are always prepared to discuss questions/issues and to respond positively where possible.
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Review from A T (Son of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum loves this home and the staff are very caring and compassionate, new manager seems very nice and organised a lot of changes in the home already for the better.
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Review from E P (Daughter of Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the last 7 months. I chose the home above others available to her on the basis of it's location and surroundings. The wide corridors with many areas for residents and visitors to sit, all with window views of the garden, also access to the gardens are available from
numerous points. It has a very family based atmosphere which is encouraged by management, carers and all the supporting staff.
The home is clean and fresh but would benefit from refurbishing. The carers and activity staff are professional but have a warmth and kindness necessary to make it feel homely. There have been a few problems regarding my mothers safety due to her lack of mobility and lack of staffing which is currently being addressed. Any issues raised are dealt with immediately and with and open access.
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Review from Jo K (Friend of Resident) published on 10 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been in H.M for 5 years now and through that time has seen quite a few changes.
Her recent accident and increased dementia, has meant that extra care has had to be given to her as she has been incapacitated with a broken hip.
To see the way the staff have cared for her has been lovely.
They offer a warm, friendly service dealing with situations with both humor and dignity. It's a job I could never do, but I am so grateful that there are people out there that can, and they deserve a huge accolade for doing so. I wish that I had taken note of some of these girls names, because they truly deserve some praise.
My primary point of contact at H.M has her finger on the ball and is always ready to answer any questions you may have. She has a no-nonsense approach and will tell you how it is - I like that and believe it's what is needed in an environment like this.
In short, I could not recommend Horkesley Manor highly enough. The interiors have been given a huge over-haul, with bright colour paintings and themed areas for the Dementia care unit, and light, bright walls elsewhere in the home. The carpets, fittings and fixtures are all clean, and the gardens are well maintained.
The surroundings offer lots of opportunities for the residents to be outside in the warmer months, with gazebos and shelters on offer.
Although I've never attended these events, regular picnics and fairs are held, and families are encouraged to become involved with H.M.
Security is of utmost importance, and as such, visitors have to wait to be let in and let out of the home.
For anyone considering a care home, I would make this top of the list when organising visits.
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Current Review Score: 9.7 (9.659)

Overview of Review Score

The Review Score of 9.7 (9.659) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.684 for Horkesley Manor is calculated as follows: ( (182 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 231 Ratings = 4.684
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Horkesley Manor is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Judith

Judith Morgan-Worrall

Job Title: Home Manager Joined: 2023

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith has worked in the social care sector for more than 26 years, gaining extensive experience across a range of care environments and managing both residential and nursing homes across Essex and Suffolk. Qualifications include Level 4 in Social Care and completion of the Registered Manager Award with City and Guilds.


Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong understanding of the Care Quality Commission standards helps maintain safe, consistent and well led services.


Experience supporting homes through transition and improvement, alongside mentoring developing leaders, helps create a stable and supportive environment for residents and colleagues.


Providing reassurance, safety and a welcoming atmosphere ensures residents feel understood and valued each day.

Teresa

Teresa Ager

Job Title: Home Administrator Joined: 2023

Meet Teresa - Home Administrator for Horkesley Manor Care Home


Teresa brings 34 years of experience in the social care sector, including 20 years working as a Care Assistant and completion of NVQ Level 3 in Health and Social Care. A PTLLS qualification also supports staff training and development, alongside previous administrative responsibilities within a care home setting.


For the past three years Teresa has worked in an administrative role, supporting enquiries, admissions and communication with residents and relatives. A strong focus on person centred care helps each individual feel reassured and supported during the move into the home and throughout daily life.


Providing clear information, a warm welcome and ongoing support to families is an important part of the role, helping people feel confident when making decisions about care.


Outside of work, Teresa enjoys spending time with grandchildren and travelling abroad with husband.

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