Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
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9.7 100 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor provides residential, nursing and dementia care in a comfortable and welcoming setting just outside Colchester. Loved ones want to feel certain their relative will be safe, understood and treated with kindness, and the home focuses on consistent support that respects dignity, independence and personal choice.

Short stay and long term care is available for residents with a wide range of needs, including those living with dementia. Support is shaped around the individual, with time taken to understand routines, preferences and life history so daily living feels familiar rather than clinical.

The home has 73 registered beds within a character manor house together with modern extensions that provide light and spacious living areas. Horkesley Manor is also home to the Aspen Memory Centre, a dedicated environment designed specifically for residents living with dementia, offering structure, reassurance and specialist support throughout the day.

Residents can spend time in comfortable shared lounges, enjoy freshly prepared home cooked meals and take part in meaningful activities suited to interests and abilities. The aim is to provide purpose and engagement while maintaining confidence and wellbeing.

Now part of Stow Healthcare and under new management, Horkesley Manor follows a clear commitment to attentive and dependable support, providing care you can trust, when it matters most.

Visitors are encouraged to meet the team and see daily life within the home for themselves.
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Care Provided by Horkesley Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1595
  • Self-Funded Residential Dementia Care: £1100 – £1595
  • Self-Funded Nursing Care: £1100 – £1595
  • Self-Funded Nursing Dementia Care: £1100 – £1595
  • RESPITE Self-Funded Residential Care: £1100 – £1595
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1595
  • RESPITE Self-Funded Nursing Care: £1100 – £1595
  • RESPITE Self-Funded Nursing Dementia Care: £1100 – £1595

These prices are only a guideline, please contact Horkesley Manor to find out the exact price for your requirements.

Contact Horkesley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Horkesley Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Judith Morgan-Worrall (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open to visitors 24 hours a day

Parking

  • Free, onsite parking is available at all times

Horkesley Manor Reviews (100)

9.7

Horkesley Manor has a Review Score of 9.7 (9.659) out of 10, based on 20 reviews in the last 2 years.
Over all time Horkesley Manor has 100 reviews.

Overall Experience
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Reviewer Connection to Horkesley Manor
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Total of 100, showing 21-40
Review from A W (Daughter of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely dad stayed at the nursing unit at Horkesley Manor for the last ten weeks of his life. The staff at the home were supportive of Dad, prioritising his social and emotional wellbeing, as well as his physical care. His vegetarian diet was well catered for, and the domestic team kept his room clean
and hygienic. Care staff and nurses were kind, considerate, and responsive both to Dad and to us as his family. We always felt welcome and respected by the team and enjoyed the lovely grounds with Dad as well as the gorgeous conservatory and front lounge. Dad enjoyed watching the birds feeding on the table outside of his window and always said that he felt safe. He came to call Horkesley Manor his home within a very short time. My family are very grateful for the care and consideration shown to Dad over his final weeks, and to us after his sad passing. If Dad had to spend his time in nursing care, then we are glad that it was with the Horkesley Manor team.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThis is such a lovely review and we cannot thank you enough for taking the time to share your thoughts with us. The team at Horkesley Manor will be so touched by your comments. It was a pleasure to be able to care for your dad and provide support to you all as a family. Best wishes.
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Review from J M (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad only had a short time with you after being fast-tracked for palliative care from hospital but that short time saw him receive the love, care, support and attention he deserved. He was treated with so much respect, he was treated like you would your own.
Even had my dad up and out of bed on
a couple of occasions which he obviously enjoyed as he would eat not much but enough. The care was not only for Dad but for us as his family too and for that I am truly grateful. I felt reassured he was being looked after when I couldn't be there. Even at the end he was treated lovingly. The honoured guard as he left was a fitting end for a wonderful man. We can't thank you and your staff enough for being so marvellous. They feel the loss too so you know your loved one was loved.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for leaving such a heartfelt review. It was a pleasure to be able to care for your dad and support you all as a family through such a difficult time. Your comments mean so much to the team and we are delighted to hear how pleased you are with the care your dad received. Best regards.
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Review from G M (Relative of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, a great big thank you to all the staff at Horkesley Manor, they make it look easy but I know it isn’t!
This is the second time that we’ve used their respite service and I can’t fault them. They’re very lucky to have such a beautiful home, away from the hustle and bustle of town and yet on
a regular bus route, not having my own transport this is invaluable.
My step-grandmother seems to really enjoy her stay here and it gives the family some time to recharge our own batteries.
There’s always something going on to make the residents feel completely at home and make new friends.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorWhat an incredible review! Thank you so much for taking the time to share your feedback with us. The team at Horkesley Manor will be overjoyed to hear your wonderful comments. It is always a pleasure to be able to care for your step-grandmother and we are so thrilled to hear how settled she is whilst staying with us. Kind regards.
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Review from J M (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm and welcoming atmosphere, with caring and dedicated staff, who looked after my mother exceptionally well.
Mum ate well and thoroughly enjoyed the social aspects of the home.
A real home from home.
Well done and thank you.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for your feedback. It is lovely to hear that you find Horkesley Manor to be a real home from home. Your comments mean a great deal to the team, thank you again for sharing them with us. Kind regards.
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Review from M H (Husband of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Horkesley Manor since late July and I am very pleased with the way she is being cared for and attended to on the nursing unit.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorWe are so pleased to hear how settled your wife is at Horkesley Manor and how happy you are with the care she is receiving. Your comments mean a great deal to us. Thank you for taking the time to submit a review.
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Review from Claire B (Daughter of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so happy to find Horkesley Manor for our mum. She had been living there for 2 and a half years before her death. She was so well looked after and was always busy with activities. I cannot fault the staff from the cleaners to the senior carers. She was able to make a great friend which was lovely
for us to know she wasn’t lonely. I will recommend the home to anyone who is looking for somewhere for their family member.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorWe cannot thank you enough for taking the time out of your day to submit such a warm and positive review. Your kind words mean so much to us and we will be sure to share them with the team. It was a pleasure to care for your mum and support you all as a family. Best wishes.
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Review from C S (Friend of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend daily. She is happy and comfortable with her daily needs met. It is easy to bring up issues which are few and far between. The staff listen and solve anything that arises to do and see within the lovely gardens.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking a moment to share your comments with us about Horkesley Manor. We are delighted to hear that your friend is happy and comfortable whilst staying with us. Your feedback means a great deal to the team, thank you for submitting a review.
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Review from A P (Son of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived after previous neglect by a hospital. Horkesley Manor provided first-class care and compassion, firstly to treat her multiple conditions and later to administer end-of-life care.
All staff show visitors politeness and courtesy. The facilities are clean and immaculate, with good potential
for patient enrichment. An excellent provider.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorYour feedback means so much to the team who work incredibly hard to support our residents and their families, thank you for taking the time to share your thoughts with us. Best wishes.
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Review from M L (Wife of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my husband arrived at the Aspen Centre the staff were very welcoming. He built up a good relationship with both male and female carers.
In August, he celebrated his birthday. The staff decorated the family room, his grandchildren came to visit and left with some lovely memories of that day. There
was a birthday tea for everyone. The chef made a birthday cake and everyone sang Happy Birthday. It was clear that my husband enjoyed all the fuss. One carer found out that he enjoyed listening to a Welsh singer, so he found the songs online and they had an unforgettable evening together.
My husband’s stay at Horkesley Manor was sadly brief as he passed away seven weeks after he arrived. Our three adult children and I spent the last three days with him. The staff were kind, offering us cups of tea and something to eat and giving us time to grieve together. Thank you to everyone who cared for him. We greatly appreciate the care and compassion that you showed him.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking the time out of your day to leave us such a heartfelt review. It was an absolute pleasure to care for your husband and support you as a family through such a sad and difficult time. Your comments mean so much to us and we will be sure to share them with the team. Best wishes.
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Review from B J (Daughter of Resident) published on 15 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Horksley Manor are amazing and caring, and this is part of the culture.
I have only ever heard of the residents being treated with high levels of respect and kindness.
It is very well-run and well-staffed.
My mum is in Aspen Lodge, the part of the home which looks after residents with
dementia, and she is so well looked after. It is calm, homely and genuine.
It's a very difficult time for the family, especially Mum, and this has been like a port in a storm.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorWe are delighted to hear how happy you are with the care provided at Horkesley Manor. It is wonderful that your mum is so settled in the Aspen Memory Centre and that you all find it to be homely. Staff will be absolutely thrilled to read your feedback. Thank you for taking the time to submit a review. Kind regards.
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Review from J C (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you for looking after our father in his final days. It meant so much to us to know that he was in such a lovely place, being cared for by lovely staff. His room was bright and sunny, and it was super to see the birds come to the feeder on the window, as he loved to watch them.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking the time to leave us a review. It was a pleasure to care for your father and support you as a family. Best wishes.
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Review from Sally T (Daughter of Resident) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Horkesley Manor in June this year originally for respite care and is now a permanent resident in the newly opened Aspen Memory Centre. The home has been recently refurbished and is in a beautiful woodland location. The facilities at Horkesley Manor are excellent, the staff and
management are consistently responsive and upbeat and you feel they really care for the residents. The home is spotlessly clean, the food is good and plentiful and the decor is bright and modern. The nursing staff are on hand to provide the medical care my mother requires and always keep me updated with any issues. Would definitely recommend Horkesley Manor.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorWe are delighted to hear how settled your mother is at Horkesley Manor and how happy you are with the care and facilities provided. Thank you for taking the time to share your thoughts with us, your comments mean a great deal to the team. Kind regards.
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Review from T B (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Horkesley Manor. We’ve had an excellent experience all round and so much support, involvement and helpful communication during a ridiculously difficult time. My father has seen a few care homes for respite care and they have not been good experiences. This is the first
place he’s been happy in and he has settled so well, mainly due to the excellent staff and accessible facilities that suit his needs perfectly.
Reply from Ruth French, Director at Horkesley ManorThank you so much for sharing such a fantastic review of the home, which we are delighted to read. We are so pleased that your father is feeling so settled and that the staff are taking such good care of him! We hope he continues to enjoy each day with us!
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Review from J V (Wife of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Horkesley Manor on May 7th from hospital. I am so pleased he got a room here. Horkesley Manor is a lovely place he gets treated with the best staff I've ever met and he is well looked after, well fed and respected. I hope he stays here forever. Couldn't have wished for a better
home.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorWhat an exceptional review, thank you so much for taking the time to share your feedback with us. We are delighted to hear how pleased you are with the level of care your husband is receiving at Horkesley Manor. Your comments mean so much to the team and it is a pleasure to be able to support you as a family. Warm regards.
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Review from S W (Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been a resident at Horkesley Manor for the last two years approximately. I have been very happy with the care and treatment I have received. The food is excellent and staff and management very good. Facilities good too.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking a moment to provide us with a review. Your comments mean a great deal to us and we are delighted to hear how happy you are with the care you receive. Many thanks.
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Review from Denis T (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Horkesley Manor for seven years, now aged 103. The staff are very attentive to her extensive needs resulting from advanced dementia, little mobility and extreme deafness. They keep me fully informed regarding her well-being, and medical support is immediately sought
for the occasional minor condition that occurs. The recent change in ownership and management at Horkesley Manor has been a positive transition, with an enhanced level of communication on the running of the home and future plans, and retention of key staff members caring for my mother.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking the time to submit your review. We are delighted to hear how happy you are with the care your mother is receiving at Horkesley Manor. Your comments mean a great deal to us and the staff at the home will be thrilled with your feedback. Kind regards.
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Review from Andrew H (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
The home has improved a great deal since the change of ownership. There are more staff, it is cleaner and there is obviously substantial investment taking place throughout the premises.
Mum now has a much nicer and bigger room (although it needs decorating) and she says that the food has got better.
It
would be nice if more was made of the gardens and outside spaces which have been badly neglected in recent years and could be fantastic places for residents and visitors to spend time.
Overall, the home has a more professional feel to it and feels much better run.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for submitting a review and sharing your thoughts with us. It is great to know that you feel the home has improved since we took over at the end of last year and that you are recognising the positive changes we are making. We recently employed a new gardener who is doing an outstanding job and won ‘Employee of the Month’ at Horkesley Manor in April, so it won’t be long until residents can begin to enjoy the beautiful grounds again. Best wishes.
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Review from M G (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is going through a lot of changes - improvements. Lots of staff changes from what I can see the changes are seeming to be a good thing. Will see how things go. The digital assistant needs sorting so the residents have some music playing - seems to be a bit hit and miss.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking the time to share your thoughts with us. We are so pleased to hear that you feel the changes we are making are positive ones. Since Stow Healthcare took over the home last Autumn, we have been busy implementing many changes, with great financial investment in the home. Some of these changes have already made a positive impact to our residents and we are very excited about the future. Best wishes
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Review from J W (Daughter of Resident) published on 30 April 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
In general, the care home itself is in great need of maintenance. My mother is very well looked after by the wonderful care and nursing staff and her needs and health conditions are understood and managed very well. Thank you. The chefs and catering staff are very helpful and kind. The food is very
good but needs to be cut into smaller pieces with a plate guard for my mother's arthritic hands and frail teeth to cope with more easily. There is not enough mental and physical activity for my mother. There needs to be singing and entertainment with singers, and dog petting days to brighten her life more. Simple and easy entertainment for a very elderly person. I look forward to learning about the care home bringing these activities back to the home.
I feel very welcomed and listened to by the staff at Great Horkesley Manor. I am in awe and applaud their incredible caring skills with the residents. Bless you and thank you, you know who you all are.
Reply from Ruth French, Director at Horkesley ManorThank you for taking the time to submit a review, your feedback is very important to us. We are delighted to hear how pleased you are with the level of care your mother is receiving at Horkesley Manor and that you find the home to be welcoming. Since Stow Healthcare taking over last Autumn you will have noticed many changes beginning to take shape, with a massive financial investment in the home, such as multiple new bathrooms, many renovated bedrooms and stunning new communal spaces that will be launched in May this year. We have recruited new activity team members who are working on a new programme to provide a variety of activities across the summer. If there is something in particular that your mother would enjoy participating in, please speak to the home management team who will be happy to help. Thank you again for sharing your comments with us and for all your positivity about our fabulous staff team, who have embraced all the positive changes in the home. Kind regards.
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Review from Denise W (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every care is taken to make sure my mum is happy. I can't fault the way the staff look after her. Always very pleasant and helpful.
Now Mum can't be in her own home it's nice to know she's so well looked after.
Reply from Eve Fynn, Marketing and Communications Lead at Horkesley ManorThank you for taking the time to leave us such a positive review, your feedback means a great deal to the team. Kind regards.
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Current Review Score: 9.7 (9.659)

Overview of Review Score

The Review Score of 9.7 (9.659) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.684 for Horkesley Manor is calculated as follows: ( (182 Excellents x 5) + (37 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 231 Ratings = 4.684
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Horkesley Manor is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

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Awards / Recognitions (3)

Meet the Team (2)

Judith

Judith Morgan-Worrall

Job Title: Home Manager Joined: 2023

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith has worked in the social care sector for more than 26 years, gaining extensive experience across a range of care environments and managing both residential and nursing homes across Essex and Suffolk. Qualifications include Level 4 in Social Care and completion of the Registered Manager Award with City and Guilds.


Working closely with residents, relatives and the team supports clear care planning, communication and daily wellbeing. A strong understanding of the Care Quality Commission standards helps maintain safe, consistent and well led services.


Experience supporting homes through transition and improvement, alongside mentoring developing leaders, helps create a stable and supportive environment for residents and colleagues.


Providing reassurance, safety and a welcoming atmosphere ensures residents feel understood and valued each day.

Teresa

Teresa Ager

Job Title: Home Administrator Joined: 2023

Meet Teresa - Home Administrator for Horkesley Manor Care Home


Teresa brings 34 years of experience in the social care sector, including 20 years working as a Care Assistant and completion of NVQ Level 3 in Health and Social Care. A PTLLS qualification also supports staff training and development, alongside previous administrative responsibilities within a care home setting.


For the past three years Teresa has worked in an administrative role, supporting enquiries, admissions and communication with residents and relatives. A strong focus on person centred care helps each individual feel reassured and supported during the move into the home and throughout daily life.


Providing clear information, a warm welcome and ongoing support to families is an important part of the role, helping people feel confident when making decisions about care.


Outside of work, Teresa enjoys spending time with grandchildren and travelling abroad with husband.

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