Latest Reviews for Ford Place
05 March 2026
I can't praise the staff enough they are always helpful and nothing is to much trouble and they have been really good with mumaa she can be stubborn .The warm welcome she received was so emotional for her .Mum is very happy at the home and staff try to encourage her to join in .if there is any
problems like the driver is needed or a change in beds they keep me informed and also with anything else that is going on .
05 March 2026
Always feel that the team are interested and caring about their 'charges'. It is a good feeling to walk through the front door and be greeted by smiling faces and be addressed by by newly given name TROUBLE. Our son, Simon, is made to feel at home and is comfortable in Ford Place.
A special
mention for all of those staff members who will visit their wrath on me if I fail to mention them!
08 January 2026
Overal experience excellent but do have a problem with the amount of time it often takes for carers to respond to call bells. I have seen residents wait for over an hour and a half before they have hàd a response. Bells are sometimes turned off and they are told they will return in five minutes
and this does not always happen.
The Activity team do a very good job but I feel more funds could be made available as they often try to plan events and have had to cancel as they do not have sufficient money. Busy residents are happy residents!
06 November 2025
Dad went into Ford Place straight from hospital. Mum and I visited the home the day before Dad went in, and was shown his room and around the facilities. Unfortunately, he wasn't in there for long before he passed away. But we found all the staff very friendly and professional, and we can't thank
them enough for all their help and support.
31 October 2025
As a family we are so thankful that Dad was able to spend his last couple of months at Ford Place Nursing Home. It was a worry as he had been in another care home since 2018 and was so loved by the staff there but his care needs meant he needed more for his last few weeks. We did our research and
chose Ford Place for him. I cannot put into words how lucky we feel that they were able to take Dad. The kindness and care shown to Dad was beautiful. We were kept updated about every single thing, even if it was a new prescription for a cream or a bed sore. If there are any concerns they will call you no matter the time of day or night, early hours of the morning etc. All the staff are amazing, the house is beautifully clean, the grounds are beautiful for the residents who are able to get out into the fresh air. The socail media page showing the activities that are put on melts my heart and I wish that Dad had been well enough to take part. Dad died with absolute dignity here. 100% recommended.
08 October 2025
This is a nursing home that goes the extra mile! My husband was a resident for 5 months for palliative care. He was treated with the utmost kindness and patience despite him being very grumpy at times..the staff also looked after me. His friends wanted to bring the "pub" to him and the
staff enabled that to happen. Other visitors commented that it was the best nursing home they had ever been to and I can 100% recommend it.
07 October 2025
Had nothing but a positive experience at Ford Place. The staff are all so kind. There is always laughter and a happy atmosphere around the place. My brother is not the easiest person to deal with, but they have been so patient and kind to him. He has improved so much in his mindset due to the care
and kindness he has received. 100% recommended.
03 October 2025
I think this is such a great home as the staff are the greatest and nicest I have ever witnessed. They truly make it a pleasure to visit and they are so caring to my brother-in-law, I couldn't wish for a better place
24 July 2025
After my mum arrived she was treated with the upmost care and dignity. She had quite complex medical needs and was receiving end of life care. I cannot praise the Manager , the Nurses, the Activities Team, and all the staff who took care of my mum enough, they were wonderful. She was only there
just over a month before she passed away but I know that all her needs were met at all times and for that I am forever grateful. Having never seen inside a nursing home before, I was taken aback by the facilities that they had, the cleanliness of the place and the can do attitude of all the staff. Thank you all my the bottom of my heart for your professionalism, support and care for my mother and myself.
01 July 2025
Our mum stayed here for 4 months receiving end-of-life care before sadly passing away recently. I cannot praise the staff highly enough. They work so hard to make residents and families comfortable, nothing is too much trouble, and they always greet you with a smile.
Special thanks to all the
nurses and staff who cared for Mum in her final days. They made what was a very difficult time for us as calming as possible.
01 April 2025
All the staff seem very friendly, patient and caring. On my previous visit I was able to eat lunch with mum in the dining room, and joined in one of the afternoon activities which are provided. My mum is settling in now and as a family, we really appreciate the supporting help that Ford Place
provides. Thank you!
03 March 2025
My dad was in Ford Place for almost 2 months and sadly passed away yesterday. I cannot praise the care home enough. The staff were lovely and friendly and were very accommodating. He was kept comfortable until the end, and was treated with such dignity during his passing.
25 February 2025
My father-in-law stayed at Ford Place Thetford during end-of-life care. From the start of his care in December to the 18th February when he passed the staff were outstanding. The manager was attentive and supportive in every situation we went through. The home administrator was so genuinely caring
and supportive throughout the whole time of his care. The nurses were so compassionate and caring towards my father-in-law and they showed him dignity and respect until the very end. I will always be thankful to all of the staff at Ford Place for the outstanding care he received. I will always be thankful to the nurses for the respect and care they gave to him. His last hours of care from one of the nurses in particular will always be appreciated and remembered forever. I am so grateful for all the support and care from all the staff at Ford Place you are all truly amazing people.
20 February 2025
My stepdad was a resident at Ford Place Care Home in Thetford receiving end-of-life care. The staff were outstanding with the care he received and the support they gave me. The staff went above and beyond to care for my stepdad's needs every single day. He passed away on the 18th February and I was
so overwhelmed and appreciative of the care, support and compassion the nurse who cared for him in the last hours of his life showed to myself, my aunt and my stepdad. I will always be thankful for choosing this home to care for my stepdad as the staff here are all so genuinely caring and I will miss seeing their happy inviting faces every day.
20 January 2025
This care home is such a friendly family establishment always happy to help and has very caring staff l as a visitor feel l can treat the home as home from home and can take my aunt out whenever she wants to go out
07 November 2024
My mum was at Ford Place for 10 days of palliative care. She was made very comfortable in the short time she was there. The manager and staff went above and beyond their ability to care for my mum. Also made time to talk to us explaining everything as mum's care went along. Thank you.
07 November 2024
My mother spent her last 2 years in Ford Place on end of life care. She received excellent and dignified care during this time. I cannot praise the staff at the home enough. They treated mum with kindness, care and consideration through difficult times. The manager and staff were always there for us
and extremely professional and helpful. Mother enjoyed the outside and fresh air, so the setting of lawns, a river and abundant wildlife were very therapeutic. Thank you to the team, you should be proud of yourselves.
19 September 2024
My Mum came to Ford Place in 2003 and I think has been the longest resident in this care home, this is testament alone to the care and consideration the staff have for the residents. Mum didn't have too much to look forward to but she was always greeted with a kind and friendly face and this I am
sure brightened her day. A few of the staff had been at the home for as long as my mum and they became her family and friends, this was the reason we decided to have her wake at Ford Place so the staff could also celebrate her life with us. I wasn't sure how this would be taken when I mentioned it but was so pleased when the managers said it would be an honour to host such an occasion.
Myself and my brother and also mum's late husband cannot thank the staff enough for their wonderful care of my late Mum, I will miss not coming to Ford Place myself as I have done for so long, but time is a great healer and all I can say is keep doing the fantastic job that you have as it is so much appreciated
10 September 2024
My brother has been at Ford Place for several months, due to the deterioration of a lifelong physical condition that made it impossible for him to manage independently. The staff have been so friendly and always treat the residents with respect, which has made it easier for him to accept that it was
time to make the decision to move to residential care. He's made friends with staff and other residents and enjoys the many activities on offer, and most importantly we all feel he's in a safe place where his needs are met and his dignity respected. The beautiful surroundings are also a big plus for him as he loves the natural environment.
03 September 2024
My late son was moved to your wonderful home from another hospice in early May. It was an extremely difficult time for him also all of the family. He was at all times cared for with kindness humility and loving care by all the fantastic staff. My son spent his final days there with sincere thanks to
all of you and the Manager. Be very proud of your great team and thanks to you for your kindness.
Latest Reviews for Ford Place
05 March 2026
I can't praise the staff enough they are always helpful and nothing is to much trouble and they have been really good with mumaa she can be stubborn .The warm welcome she received was so emotional for her .Mum is very happy at the home and staff try to encourage her to join in .if there is any
problems like the driver is needed or a change in beds they keep me informed and also with anything else that is going on .
05 March 2026
Always feel that the team are interested and caring about their 'charges'. It is a good feeling to walk through the front door and be greeted by smiling faces and be addressed by by newly given name TROUBLE. Our son, Simon, is made to feel at home and is comfortable in Ford Place.
A special
mention for all of those staff members who will visit their wrath on me if I fail to mention them!
08 January 2026
Overal experience excellent but do have a problem with the amount of time it often takes for carers to respond to call bells. I have seen residents wait for over an hour and a half before they have hàd a response. Bells are sometimes turned off and they are told they will return in five minutes
and this does not always happen.
The Activity team do a very good job but I feel more funds could be made available as they often try to plan events and have had to cancel as they do not have sufficient money. Busy residents are happy residents!
06 November 2025
Dad went into Ford Place straight from hospital. Mum and I visited the home the day before Dad went in, and was shown his room and around the facilities. Unfortunately, he wasn't in there for long before he passed away. But we found all the staff very friendly and professional, and we can't thank
them enough for all their help and support.
31 October 2025
As a family we are so thankful that Dad was able to spend his last couple of months at Ford Place Nursing Home. It was a worry as he had been in another care home since 2018 and was so loved by the staff there but his care needs meant he needed more for his last few weeks. We did our research and
chose Ford Place for him. I cannot put into words how lucky we feel that they were able to take Dad. The kindness and care shown to Dad was beautiful. We were kept updated about every single thing, even if it was a new prescription for a cream or a bed sore. If there are any concerns they will call you no matter the time of day or night, early hours of the morning etc. All the staff are amazing, the house is beautifully clean, the grounds are beautiful for the residents who are able to get out into the fresh air. The socail media page showing the activities that are put on melts my heart and I wish that Dad had been well enough to take part. Dad died with absolute dignity here. 100% recommended.
08 October 2025
This is a nursing home that goes the extra mile! My husband was a resident for 5 months for palliative care. He was treated with the utmost kindness and patience despite him being very grumpy at times..the staff also looked after me. His friends wanted to bring the "pub" to him and the
staff enabled that to happen. Other visitors commented that it was the best nursing home they had ever been to and I can 100% recommend it.
07 October 2025
Had nothing but a positive experience at Ford Place. The staff are all so kind. There is always laughter and a happy atmosphere around the place. My brother is not the easiest person to deal with, but they have been so patient and kind to him. He has improved so much in his mindset due to the care
and kindness he has received. 100% recommended.
03 October 2025
I think this is such a great home as the staff are the greatest and nicest I have ever witnessed. They truly make it a pleasure to visit and they are so caring to my brother-in-law, I couldn't wish for a better place
24 July 2025
After my mum arrived she was treated with the upmost care and dignity. She had quite complex medical needs and was receiving end of life care. I cannot praise the Manager , the Nurses, the Activities Team, and all the staff who took care of my mum enough, they were wonderful. She was only there
just over a month before she passed away but I know that all her needs were met at all times and for that I am forever grateful. Having never seen inside a nursing home before, I was taken aback by the facilities that they had, the cleanliness of the place and the can do attitude of all the staff. Thank you all my the bottom of my heart for your professionalism, support and care for my mother and myself.
01 July 2025
Our mum stayed here for 4 months receiving end-of-life care before sadly passing away recently. I cannot praise the staff highly enough. They work so hard to make residents and families comfortable, nothing is too much trouble, and they always greet you with a smile.
Special thanks to all the
nurses and staff who cared for Mum in her final days. They made what was a very difficult time for us as calming as possible.
01 April 2025
All the staff seem very friendly, patient and caring. On my previous visit I was able to eat lunch with mum in the dining room, and joined in one of the afternoon activities which are provided. My mum is settling in now and as a family, we really appreciate the supporting help that Ford Place
provides. Thank you!
03 March 2025
My dad was in Ford Place for almost 2 months and sadly passed away yesterday. I cannot praise the care home enough. The staff were lovely and friendly and were very accommodating. He was kept comfortable until the end, and was treated with such dignity during his passing.
25 February 2025
My father-in-law stayed at Ford Place Thetford during end-of-life care. From the start of his care in December to the 18th February when he passed the staff were outstanding. The manager was attentive and supportive in every situation we went through. The home administrator was so genuinely caring
and supportive throughout the whole time of his care. The nurses were so compassionate and caring towards my father-in-law and they showed him dignity and respect until the very end. I will always be thankful to all of the staff at Ford Place for the outstanding care he received. I will always be thankful to the nurses for the respect and care they gave to him. His last hours of care from one of the nurses in particular will always be appreciated and remembered forever. I am so grateful for all the support and care from all the staff at Ford Place you are all truly amazing people.
20 February 2025
My stepdad was a resident at Ford Place Care Home in Thetford receiving end-of-life care. The staff were outstanding with the care he received and the support they gave me. The staff went above and beyond to care for my stepdad's needs every single day. He passed away on the 18th February and I was
so overwhelmed and appreciative of the care, support and compassion the nurse who cared for him in the last hours of his life showed to myself, my aunt and my stepdad. I will always be thankful for choosing this home to care for my stepdad as the staff here are all so genuinely caring and I will miss seeing their happy inviting faces every day.
20 January 2025
This care home is such a friendly family establishment always happy to help and has very caring staff l as a visitor feel l can treat the home as home from home and can take my aunt out whenever she wants to go out
07 November 2024
My mum was at Ford Place for 10 days of palliative care. She was made very comfortable in the short time she was there. The manager and staff went above and beyond their ability to care for my mum. Also made time to talk to us explaining everything as mum's care went along. Thank you.
07 November 2024
My mother spent her last 2 years in Ford Place on end of life care. She received excellent and dignified care during this time. I cannot praise the staff at the home enough. They treated mum with kindness, care and consideration through difficult times. The manager and staff were always there for us
and extremely professional and helpful. Mother enjoyed the outside and fresh air, so the setting of lawns, a river and abundant wildlife were very therapeutic. Thank you to the team, you should be proud of yourselves.
19 September 2024
My Mum came to Ford Place in 2003 and I think has been the longest resident in this care home, this is testament alone to the care and consideration the staff have for the residents. Mum didn't have too much to look forward to but she was always greeted with a kind and friendly face and this I am
sure brightened her day. A few of the staff had been at the home for as long as my mum and they became her family and friends, this was the reason we decided to have her wake at Ford Place so the staff could also celebrate her life with us. I wasn't sure how this would be taken when I mentioned it but was so pleased when the managers said it would be an honour to host such an occasion.
Myself and my brother and also mum's late husband cannot thank the staff enough for their wonderful care of my late Mum, I will miss not coming to Ford Place myself as I have done for so long, but time is a great healer and all I can say is keep doing the fantastic job that you have as it is so much appreciated
10 September 2024
My brother has been at Ford Place for several months, due to the deterioration of a lifelong physical condition that made it impossible for him to manage independently. The staff have been so friendly and always treat the residents with respect, which has made it easier for him to accept that it was
time to make the decision to move to residential care. He's made friends with staff and other residents and enjoys the many activities on offer, and most importantly we all feel he's in a safe place where his needs are met and his dignity respected. The beautiful surroundings are also a big plus for him as he loves the natural environment.
03 September 2024
My late son was moved to your wonderful home from another hospice in early May. It was an extremely difficult time for him also all of the family. He was at all times cared for with kindness humility and loving care by all the fantastic staff. My son spent his final days there with sincere thanks to
all of you and the Manager. Be very proud of your great team and thanks to you for your kindness.