Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Brackendale House

stars
stars 24 February 2025
My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also excellent, offering many local amenities within easy walking distance. The staff are warm and welcoming, professional and caring, making my brother immediately
comfortable and enabling him to quickly make new friends and settle in straight away. Nothing seems too much trouble for all the staff, although my brother is encouraged and supported in being as independent as he wants to be. I am happy because my brother is happy.
Review from Jonathan E (Brother of Resident/Service User)
stars
stars 25 May 2023
I've been in social care for years now. The staff got to know me best, out of all the places I have been the ladies know me best at Brackendale House Care Home.
Review from Ian B (Resident / Service User)
stars
stars 31 March 2017
Staff are very helpful and friendly.
Review from Julie J (Resident / Service User)