Brackendale House

1/3 St Peters Street, Sheringham NR26 8QY
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8.4 3 Reviews
  • Brackendale House, Sheringham
Brackendale House is a registered residential unit providing for 14 adult clients, whose needs are associated with mental health.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 14 Service Users

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Brandy Graves (Manager)

Local Authority / Social Services

Admission Criteria

  • Residential Clients Only
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (0)

Brackendale House Reviews (3)

8.4

Brackendale House has a Review Score of 8.4 (8.357) out of 10, based on 1 reviews in the last 2 years.
Over all time Brackendale House has 3 reviews.

Overall Experience
  • 1
  • 2
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Date Published
  • 3
  • 0
  • 1
  • 1
  • 2
Reviewer Connection to Brackendale House
  • 2
  • 1
Total of 3, showing 1-3
Review from Jonathan E (Brother of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also excellent, offering many local amenities within easy walking distance. The staff are warm and welcoming, professional and caring, making my brother immediately comfortable
and enabling him to quickly make new friends and settle in straight away. Nothing seems too much trouble for all the staff, although my brother is encouraged and supported in being as independent as he wants to be. I am happy because my brother is happy.
Reply from diane Smith, Director at Brackendale House

Thank you for taking the time to complete the review and for your kind words.

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  • Treated with Dignity
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Review from Ian B (Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've been in social care for years now. The staff got to know me best, out of all the places I have been the ladies know me best at Brackendale House Care Home.
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Review from Julie J (Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very helpful and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 8.4 (8.357)

Overview of Review Score

The Review Score of 8.4 (8.357) out of 10 for Brackendale House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Brackendale House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.357 Points relating to the number of positive Reviews for Brackendale House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8. 1 Positive Reviews ÷ 2.8 = 0.357
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Brackendale House

What types of Care is Brackendale House registered for?

Dementia, Mental Health Condition, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brackendale House have?

There are 14 Single Rooms.

What are the Facilities & Services at Brackendale House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Gardens & Television point in own room are some of the Facilities & Services.

How far is Brackendale House to the centre of Sheringham?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brackendale House to verify any information. View our terms and conditions. Brackendale House has an Enhanced Service - more info.